Classy vs GoFundMe Charity (formerly CrowdRise)

Likelihood to Recommend

Classy is perfect for an organization who likes to create a lot of peer to peer campaigns and sell tickets to an event. I would not recommend it for use as the only event management software for your event but it's a good place to sell tickets and keep registration organized. It is also well suited for a team that lacks a designer because it is so simple to use

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Verified User

Employee in Research & Development

Education Management Company, 11-50 employees

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GoFundMe is well suited for personal appeals where a story can be told and donors feel an immediate result or effect. It is less appropriate for larger mass appeals that are not targeted directly to a specific cause. For example, not good for companies to ask for funding for operating expenses.

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Leslie Ornelas

Assistant Executive Director

United Way Galveston County MainlandNon-profit Organization Management, 1-10 employees

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Pros

The fundraising website is easy for a nonprofit to set up. You can customize things like colors and logos and the rest of it is taken care of for you.
Fundraisers (constituents) have a pretty easy time using Classy. The system is pretty straightforward with how you sign up to create a page and then it's pretty easy for users to edit their page and share to fundraise.
Classy's reporting options are pretty good and allow an organization to view information about fundraisers.

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Daniella Dowiak

Non-profit and small business consultant

Independent Contractor & FreelancerNon-Profit Organization Management, 1-10 employees

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Peer-to-peer fundraising
Fundraising pages

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Nick Shoff

Founder and Executive Director

JamQuestPhilanthropy, 1-10 employees

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Cons

It is pricy. Classy is more expensive than our donor management software but doesn't have the robust donor management tools to replace it.
Want the ability to allow donors to cover fees in all transactions (currently, Classy only gives the option in some set-ups).

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Emily Westergaard

Executive Director

By Degrees FoundationNon-Profit Organization Management, 1-10 employees

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Need a clearer picture of your campaign status, especially around publishing (making it live).
Processing rates are not horrible but not great either - If we used our own processor our fees would be cut in half.

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David S. Levine, CFRE

Development Manager

Christodora: Nature, Learning, LeadershipNon-profit Organization Management, 1-10 employees

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Usability

Classy 9.0

Based on 1 answer

VERY easy to use, but lacks flexibility. But very easy to learn and master, even for someone with technical skills. They offer live chat which is a great help for on-demand support. At higher call volumes, you may wait 10 minutes, but I’ve never waited for more than that and the support if 90% of the time very helpful.

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Verified User

Team Lead in Information Technology

Non-Profit Organization Management Company, 201-500 employees

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GoFundMe Charity (formerly CrowdRise) 9.0

Based on 1 answer

GoFundMe is very easy to use and does a great job allowing us to share insights and stories to leave a lasting impression on donors. From setting up the account to ending the appeal, the entire process has been very user-friendly. I'm very impressed with the experience so far and plan to continue using it for future campaigns.

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Leslie Ornelas

Assistant Executive Director

United Way Galveston County MainlandNon-profit Organization Management, 1-10 employees

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Support Rating

Classy 9.8

Based on 6 answers

Classy has incredible support. They are available by phone and have called me several times to check-in and help me with questions that I had. Their newsletters and articles have been beneficial. They also give resources and how-to guides that we have studied and used throughout the year. We've been grateful for their expertise.

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Nick Shoff

Founder and Executive Director

JamQuestPhilanthropy, 1-10 employees

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GoFundMe Charity (formerly CrowdRise) 6.1

Based on 5 answers

Crowdrise has been great with their customer support. They have always been helpful and available. They also have several resources on their website that has been useful to other areas of our non-profit. Their relatability has been positive for us and has made us feel taken care of and considered.

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Nick Shoff

Founder and Executive Director

JamQuestPhilanthropy, 1-10 employees

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Alternatives Considered

I have not used or evaluated any other products like Classy. This was the system our nonprofit was using when I was hired. We have found no reason to look to other platforms as Classy has been invaluable to us. We really value Classy, and we are not looking to switch any time soon

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Verified User

Administrative Assistant in Other

Non-Profit Organization Management Company, 1-10 employees

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Since GFM was selected for us I can't give the rationale behind that. However, I do think that Qgiv and Salsa are more internally user-friendly and provide at least the same amount of functionality. That being said, the other two (I think) require CRMs to use whereas GFM can just integrate with others, making it a better choice for one-off campaigning.

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David S. Levine, CFRE

Development Manager

Christodora: Nature, Learning, LeadershipNon-profit Organization Management, 1-10 employees

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Return on Investment

Over the past 2 years our organization, events, and programming has grown roughly 135%. Using Classy daily helped us to achieve that.
The platform has helped us identify ongoing or sporadic supporters that we can engage further with to turn into top supporters.

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Mark Hackett

Executive Director

Operation Broken SilencePhilanthropy, 1-10 employees

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Brought in new donors from outside our solicitation area.
Appeals to younger audiences.
Great way to include client testimonials and stories.

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Leslie Ornelas

Assistant Executive Director

United Way Galveston County MainlandNon-profit Organization Management, 1-10 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

Classy Editions & Modules

—

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

GoFundMe Charity (formerly CrowdRise) Editions & Modules

Edition

Free	1.9% + 0.30 processing fees¹
Flex	3% platform fees/2.2% + 0.30 transaction fees¹

per transaction

Additional Pricing Details

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Classy vs GoFundMe Charity (formerly CrowdRise)

Classy

GoFundMe Charity (formerly CrowdRise)

Pros

Cons

Usability

Support Rating

Alternatives Considered

Return on Investment

Screenshots

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Classy Editions & Modules

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

GoFundMe Charity (formerly CrowdRise) Editions & Modules

Edition

Additional Pricing Details

Add comparison