What users are saying about
Classy
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Top Rated
59 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 59 reviews and ratings
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 4 reviews and ratings
Attribute Ratings
- Classy is rated higher in 1 area: Support Rating
- GoFundMe Charity (formerly CrowdRise) is rated higher in 1 area: Likelihood to Recommend
- Classy and GoFundMe Charity (formerly CrowdRise) are tied in 1 area: Usability
Likelihood to Recommend
8.6
Classy
86%
48 Ratings
8.8
GoFundMe Charity (formerly CrowdRise)
88%
3 Ratings
Usability
9.0
Classy
90%
1 Rating
9.0
GoFundMe Charity (formerly CrowdRise)
90%
1 Rating
Support Rating
9.9
Classy
99%
6 Ratings
6.8
GoFundMe Charity (formerly CrowdRise)
68%
5 Ratings
Likelihood to Recommend
Classy
Classy is great for continual fundraising throughout the year. The volunteers at my nonprofit create a page that they use for the entire year to fundraise in their networks. Each spring we use Classy for event planning purposes, specifically to sell tickets and track attendee information. It's great for fundraising events - the website is easy for donors and attendees to use, and you can customize it pretty much however you need. Plenty of freedom on the admin side.
Program Coordinator
KesemNon-profit Organization Management, 51-200 employees
GoFundMe Charity (formerly CrowdRise)
GoFundMe is well suited for personal appeals where a story can be told and donors feel an immediate result or effect. It is less appropriate for larger mass appeals that are not targeted directly to a specific cause. For example, not good for companies to ask for funding for operating expenses.
Assistant Executive Director
United Way Galveston County MainlandNon-profit Organization Management, 1-10 employees
Pros
Classy
- The Classy platform is easy to use, both for the staff and our volunteer fundraisers
- It's easy to build a great looking fundraising page
- Classy support (particularly chat and phone) are attentive and responsive. Every one there is smart and nice!
Development Director
RESOLVE: The National Infertility AssociationNon-profit Organization Management, 1-10 employees
GoFundMe Charity (formerly CrowdRise)
- Peer-to-peer fundraising
- Fundraising pages
Founder and Executive Director
JamQuestPhilanthropy, 1-10 employees
Cons
Classy
- Campaigns lack customization options which can be limiting- while you can add code to make some changes, there is a basic framework that you can't always override.
- Slow to roll out some donor payment options like Venmo.
- Not inexpensive price point and on an annual contract, so the software is definitely an investment.
Development Officer
Aspire Public SchoolsEducation Management, 1001-5000 employees
GoFundMe Charity (formerly CrowdRise)
- Need a clearer picture of your campaign status, especially around publishing (making it live).
- Processing rates are not horrible but not great either - If we used our own processor our fees would be cut in half.
Development Manager
Christodora: Nature, Learning, LeadershipNon-profit Organization Management, 1-10 employees
Pricing Details
Classy
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
—Classy Editions & Modules
—
Additional Pricing Details
—GoFundMe Charity (formerly CrowdRise)
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0 per transaction
GoFundMe Charity (formerly CrowdRise) Editions & Modules
Edition
Free | 1.9% + 0.30 processing fees1 |
---|---|
Flex | 3% platform fees/2.2% + 0.30 transaction fees1 |
- per transaction
Additional Pricing Details
—Usability
Classy
Classy 9.0
Based on 1 answer
VERY easy to use, but lacks flexibility. But very easy to learn and master, even for someone with technical skills. They offer live chat which is a great help for on-demand support. At higher call volumes, you may wait 10 minutes, but I’ve never waited for more than that and the support if 90% of the time very helpful.

Verified User
Team Lead in Information Technology
Non-Profit Organization Management Company, 201-500 employeesGoFundMe Charity (formerly CrowdRise)
GoFundMe Charity (formerly CrowdRise) 9.0
Based on 1 answer
GoFundMe is very easy to use and does a great job allowing us to share insights and stories to leave a lasting impression on donors. From setting up the account to ending the appeal, the entire process has been very user-friendly. I'm very impressed with the experience so far and plan to continue using it for future campaigns.
Assistant Executive Director
United Way Galveston County MainlandNon-profit Organization Management, 1-10 employees
Support Rating
Classy
Classy 9.9
Based on 6 answers
Classy's team was very helpful as we transitioned over, and helped us get everything set up quite easily. The few times we've had issues or questions, their online chat feature has been a quick way to get answers. On Giving Tuesday last year, the site went down, but Classy was quick with communication to its clients and had the problem resolved in about an hour. I know that if we have any problems or questions, the company and its team will be responsive and helpful. That makes a difference to me and our small team. We don't have time to troubleshoot or stay on hold for a long time waiting for support.
Executive Director
By Degrees FoundationNon-Profit Organization Management, 1-10 employees
GoFundMe Charity (formerly CrowdRise)
GoFundMe Charity (formerly CrowdRise) 6.8
Based on 5 answers
Crowdrise has been great with their customer support. They have always been helpful and available. They also have several resources on their website that has been useful to other areas of our non-profit. Their relatability has been positive for us and has made us feel taken care of and considered.
Founder and Executive Director
JamQuestPhilanthropy, 1-10 employees
Alternatives Considered
Classy
It was a huge mistake to switch away from Classy to FrontStream Panorama. Classy is much easier to use and much simpler to design. While FrontStream can be a bit more customized in its design it requires extensive knowledge of HTML or CSS coding, which is not ideal for a small nonprofit with a small staff. We were with FrontStream for almost a year and in that time period, they were unable to correctly link our Salesforce to their platform. For almost an entire year their team could not help us correctly push in data. Their customer service is awful. Additionally, we used their other platform, Bidding for Good, during our Gala and it did not work. We ended up getting a full refund. Pulling reports from Frontstream was complicated and archaic. Classy makes it easy for us to see our data and get what we need.

Verified User
Employee in Research & Development
Education Management Company, 11-50 employeesGoFundMe Charity (formerly CrowdRise)
Since GFM was selected for us I can't give the rationale behind that. However, I do think that Qgiv and Salsa are more internally user-friendly and provide at least the same amount of functionality. That being said, the other two (I think) require CRMs to use whereas GFM can just integrate with others, making it a better choice for one-off campaigning.
Development Manager
Christodora: Nature, Learning, LeadershipNon-profit Organization Management, 1-10 employees
Return on Investment
Classy
- This has been nothing but positive. We use the basic version so there is no fee associated with it other than a percentage of each transaction. So everything that comes in is added revenue where the only investment is staff time, but there is no monetary investment.
Non-profit and small business consultant
Independent Contractor & FreelancerNon-Profit Organization Management, 1-10 employees
GoFundMe Charity (formerly CrowdRise)
- Brought in new donors from outside our solicitation area.
- Appeals to younger audiences.
- Great way to include client testimonials and stories.
Assistant Executive Director
United Way Galveston County MainlandNon-profit Organization Management, 1-10 employees