What users are saying about

Classy vs Kindful

Classy
32 Ratings
Kindful
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Top Rated
17 Ratings

Classy

32 Ratings
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Score 8.4 out of 100

Based on 32 reviews and ratings

Kindful

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Top Rated
17 Ratings
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Score 9.4 out of 100

Based on 17 reviews and ratings

Likelihood to Recommend

Classy

Classy is perfect for an organization who likes to create a lot of peer to peer campaigns and sell tickets to an event. I would not recommend it for use as the only event management software for your event but it's a good place to sell tickets and keep registration organized. It is also well suited for a team that lacks a designer because it is so simple to use

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Anonymous | TrustRadius Reviewer
Verified User
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Kindful

If your primary goals are: the ability to accept online donations [best/easiest to use donation form I've seen], acknowledge donors, and keep constituent data in one location - and you're willing to look for integrated solutions for other specific uses based on your needs - Kindful is for you. Bonus: Pricing for Kindful makes it easy to find the budget for other integrated solutions... because even if it doesn't do it all - it is still really inexpensive for what it does accomplish.

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Amanda Mulder | TrustRadius Reviewer
Amanda Mulder
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Pros

Classy

  • The fundraising website is easy for a nonprofit to set up. You can customize things like colors and logos and the rest of it is taken care of for you.
  • Fundraisers (constituents) have a pretty easy time using Classy. The system is pretty straightforward with how you sign up to create a page and then it's pretty easy for users to edit their page and share to fundraise.
  • Classy's reporting options are pretty good and allow an organization to view information about fundraisers.

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Daniella Dowiak | TrustRadius Reviewer
Daniella Dowiak
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Kindful

  • Campaign pages are easy to set up and donor information is captured for use in managing these donors long term.
  • Kindful syncs with a number of useful and applicable apps such as Eventbrite which reduces the amount of time we need to spend on administration.

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Anonymous | TrustRadius Reviewer
Verified User
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Cons

Classy

  • It is pricy. Classy is more expensive than our donor management software but doesn't have the robust donor management tools to replace it.
  • Want the ability to allow donors to cover fees in all transactions (currently, Classy only gives the option in some set-ups).

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Emily Westergaard | TrustRadius Reviewer
Emily Westergaard
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Kindful

  • Program Management - the system is still evolving which is great, but it currently does not fill every single program management and event management need that we have.
  • Mail sync - Kindful no longer syncs with Gmail, which is a big issue with tracking emails and attaching those interactions to specific people.

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Anonymous | TrustRadius Reviewer
Verified User
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Usability

Classy

Classy 9.0
Based on 1 answer
VERY easy to use, but lacks flexibility. But very easy to learn and master, even for someone with technical skills. They offer live chat which is a great help for on-demand support. At higher call volumes, you may wait 10 minutes, but I’ve never waited for more than that and the support if 90% of the time very helpful.

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Anonymous | TrustRadius Reviewer
Verified User
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Kindful

No score
No answers yet
No answers on this topic

Support Rating

Classy

Classy 9.7
Based on 6 answers
Classy has incredible support. They are available by phone and have called me several times to check-in and help me with questions that I had. Their newsletters and articles have been beneficial. They also give resources and how-to guides that we have studied and used throughout the year. We've been grateful for their expertise.

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Nick Shoff | TrustRadius Reviewer
Nick Shoff
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Kindful

Kindful 9.8
Based on 13 answers
I have not utilized the support for Kindful very often but the one time I have was fantastic. It was quick, courteous and thorough. Kindful consistently offers Webinars that outline the best way to utilize their product and get the most out of it. I think Kindful does a pretty solid job with support.

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Anonymous | TrustRadius Reviewer
Verified User
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Alternatives Considered

Classy

I have not used or evaluated any other products like Classy. This was the system our nonprofit was using when I was hired. We have found no reason to look to other platforms as Classy has been invaluable to us. We really value Classy, and we are not looking to switch any time soon

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Anonymous | TrustRadius Reviewer
Verified User
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Kindful

We recently added HarnessApp to our software tools. Harness has a strong donor interface but not the backbone that Kindful has to offer. We find them a good match. I looked at dozens of other platforms that compare to Kindful but we always find ourselves sticking with Kindful as our primary CRM.

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Patrick Palmer | TrustRadius Reviewer
Patrick Palmer
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Return on Investment

Classy

  • Over the past 2 years our organization, events, and programming has grown roughly 135%. Using Classy daily helped us to achieve that.
  • The platform has helped us identify ongoing or sporadic supporters that we can engage further with to turn into top supporters.

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Mark Hackett | TrustRadius Reviewer
Mark Hackett
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Kindful

  • It is great to be able to quickly tell a prospective sponsor how we are doing financially in each fundraiser along with repeat donors that are helping to keep us going.
  • I love that it sends a receipt to the donor immediately (if the email address is included in the profile) without me having to do anything! I am sure our donors love it too.

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Anonymous | TrustRadius Reviewer
Verified User
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Screenshots

Pricing Details

Classy

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Classy Editions & Modules

—
Additional Pricing Details
—

Kindful

General

Free Trial
Yes
Free/Freemium Version
—
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Kindful Editions & Modules

Edition
Starter100/month1
Launch200/month2
Growing300/month3
Pro400/month4
Enterprise600/month5
  1. 0-1000 Contacts
  2. 1001-5000 Contacts
  3. 5001-15000 Contacts
  4. 15001-25000 Contacts
  5. 25001-50000 Contacts
Additional Pricing Details
All plans include: unlimited admin users, unlimited donation pages with peer-to-peer fundraising, built-in integrations, and automated reporting. Pricing also includes comprehensive web-based training upon signup and ongoing online support at no additional cost.

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