What users are saying about
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Top Rated
66 Ratings

Classy

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Top Rated
66 Ratings
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Score 8.5 out of 100
21 Ratings
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Score 7.9 out of 100

Attribute Ratings

  • Classy is rated higher in 1 area: Support Rating
  • Little Green Light is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.6

Classy

86%
50 Ratings
10.0

Little Green Light

100%
10 Ratings

Usability

9.0

Classy

90%
1 Rating

Little Green Light

N/A
0 Ratings

Support Rating

9.9

Classy

99%
6 Ratings
8.8

Little Green Light

88%
15 Ratings

Likelihood to Recommend

Classy.org

Well suited for organizations with large fundraising programs or many recurring donors, especially those who have the staffing to devote to reporting and fundraising data analysis. Variety of payment options is good for mobile-first or younger audiences who may be taking more frequent advantage of payment methods like Venmo and Apple Pay. Most useful if it is used in tandem as an event registration/event hosting platform (Classy Event Registration or Classy Live) as attendee data and fundraising is kept in a single place. Less appropriate for smaller organizations, or folks that will not be doing crowdfunding/peer-to-peer/events. There are other platforms that do standard donation pages well that have fewer bells and whistles but are accordingly cheaper.
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Little Green Light

Little Green Light is the Cadillac of CRM's in my opinion. It is extremely user friendly and everything is just a click away.
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Pros

Classy.org

  • The Classy platform is easy to use, both for the staff and our volunteer fundraisers
  • It's easy to build a great looking fundraising page
  • Classy support (particularly chat and phone) are attentive and responsive. Every one there is smart and nice!
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Little Green Light

  • Donor touch tracking (calls, meetings, etc.)
  • Relationships and stewardship
  • Forms for event and other registrations
  • Financial reporting and gift tracking
  • Great support team! I was initially worried because they don't have a contact number, but they reply to support questions really quickly and are always helpful.
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Cons

Classy.org

  • Campaigns lack customization options which can be limiting- while you can add code to make some changes, there is a basic framework that you can't always override.
  • Slow to roll out some donor payment options like Venmo.
  • Not inexpensive price point and on an annual contract, so the software is definitely an investment.
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Little Green Light

  • I wish the LGL Forms could send notices when a customer's recurring payment fails.
  • More integration with other programs would be wonderful.
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Pricing Details

Classy

Starting Price

Editions & Modules

Classy editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Little Green Light

    Starting Price

    $45 per month Up to 2,500 constituent records

    Editions & Modules

    Little Green Light editions and modules pricing
    EditionModules
    Tier 1$45.001
    Tier 2$60.002
    Tier 3$75.003
    Tier 4$90.004
    Tier 5$105.005
    Tier 6$120.006
    Tier 7$135.007

    Footnotes

    1. per month Up to 2,500 constituent records
    2. per month Up to 5,000 constituent records
    3. per month Up to 10,000 constituent records
    4. per month Up to 20,000 constituent records
    5. per month Up to 30,000 constituent records
    6. per month Up to 40,000 constituent records
    7. per month Up to 50,000 constituent records

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Over 50,000 constituent records? Add $15/mo for each additional 10k tier. Discounts for prepayment: You can prepay for 12 months and get a 10% discount off your monthly price. Discounts also apply to prepayments of 3 months (2.5%) and 6 months (5%).

    Usability

    Classy.org

    VERY easy to use, but lacks flexibility. But very easy to learn and master, even for someone with technical skills. They offer live chat which is a great help for on-demand support. At higher call volumes, you may wait 10 minutes, but I’ve never waited for more than that and the support if 90% of the time very helpful.
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    Little Green Light

    No answers on this topic

    Support Rating

    Classy.org

    Classy's team was very helpful as we transitioned over, and helped us get everything set up quite easily. The few times we've had issues or questions, their online chat feature has been a quick way to get answers. On Giving Tuesday last year, the site went down, but Classy was quick with communication to its clients and had the problem resolved in about an hour. I know that if we have any problems or questions, the company and its team will be responsive and helpful. That makes a difference to me and our small team. We don't have time to troubleshoot or stay on hold for a long time waiting for support.
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    Little Green Light

    They do not do phone support or chat support, only via email. Every time I have contacted them, they have responded and within 24 hours either solved the issue or explained that the software does not have the functionality.
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    Alternatives Considered

    Classy.org

    I have not used any other platforms like Classy. Given I came into this organization after Classy was already chosen, I was pleased with how easy it was to learn the platform and how user-friendly the entire thing is. Although I haven't used any other platforms like it, I would highly recommend it.
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    Little Green Light

    LGL is significantly less expensive with higher functionality, easier for more users to access, and has more information easily viewable without pulling a formal report.
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    Return on Investment

    Classy.org

    • This has been nothing but positive. We use the basic version so there is no fee associated with it other than a percentage of each transaction. So everything that comes in is added revenue where the only investment is staff time, but there is no monetary investment.
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    Little Green Light

    • Email communication has improved with our donors because they feel the email is addressed just to them.
    • We've been able to improve our donor management to include gift management and pledges.
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    Screenshots

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