Likelihood to Recommend Well suited for organizations with large fundraising programs or many recurring donors, especially those who have the staffing to devote to reporting and fundraising data analysis. Variety of payment options is good for mobile-first or younger audiences who may be taking more frequent advantage of payment methods like Venmo and Apple Pay. Most useful if it is used in tandem as an event registration/event hosting platform (Classy Event Registration or Classy Live) as attendee data and fundraising is kept in a single place. Less appropriate for smaller organizations, or folks that will not be doing crowdfunding/peer-to-peer/events. There are other platforms that do standard donation pages well that have fewer bells and whistles but are accordingly cheaper.
Read full review Slido is great to use for live meetings, whether in person or via video conference; we mostly use this for Zoom meetings. You can use the different features at different times in your meeting: I love to start our All Hands meetings with a word cloud or a poll of some kind, and as people are joining via zoom it gets people feeling excited and connected even before we've started. It also gives us something fun to talk about while we're waiting for everyone to arrive and for the meeting to start. You can do a poll halfway through to keep people engaged, and then a poll at the end to see how you did, or maybe use the Q&A to see what questions come up without having the awkward zoom silence when you ask if anyone has any questions. I don't think this is helpful in smaller meetings, where people likely feel more comfortable interacting directly and asking questions verbally.
Read full review Pros The Classy platform is easy to use, both for the staff and our volunteer fundraisers It's easy to build a great looking fundraising page Classy support (particularly chat and phone) are attentive and responsive. Every one there is smart and nice! Read full review Its integration with various Webex apps like Webex Meetings and Webex Webinars and leading softwares like Zoom and Google Slides Its simple user interface and eye-catching graphics The detailed analytics it provides of the polls and surveys conducted and the ability of exporting them The ability of integrating live video into Slido so participants dont have to switch tabs Participants can ask questions anonymously or with their names without having to unmute themselves and disturbing the flow of the meeting Read full review Cons Campaigns lack customization options which can be limiting- while you can add code to make some changes, there is a basic framework that you can't always override. Slow to roll out some donor payment options like Venmo. Not inexpensive price point and on an annual contract, so the software is definitely an investment. Read full review Pricing Model - free version is quite limited and the package prices can be more attractive for SME companies User Interface Complexity - the UX in the backend is good, but sometimes I am confused to find a specific function Real time translation would be great in terms of accessibility Read full review Usability VERY easy to use, but lacks flexibility. But very easy to learn and master, even for someone with technical skills. They offer live chat which is a great help for on-demand support. At higher call volumes, you may wait 10 minutes, but I’ve never waited for more than that and the support if 90% of the time very helpful.
Read full review Slido has one of the most intuitive Dashboards I've ever seen. It's easy to use and easy to manage. I've extensively used Polls and Quizzes and it works like a charm, every time.
Read full review Support Rating Classy's team was very helpful as we transitioned over, and helped us get everything set up quite easily. The few times we've had issues or questions, their online chat feature has been a quick way to get answers. On Giving Tuesday last year, the site went down, but Classy was quick with communication to its clients and had the problem resolved in about an hour. I know that if we have any problems or questions, the company and its team will be responsive and helpful. That makes a difference to me and our small team. We don't have time to troubleshoot or stay on hold for a long time waiting for support.
Read full review The communication I've had directly from Slido was very professional and sets an excellent impression for the tone of the company.
Read full review Alternatives Considered I have not used any other platforms like Classy. Given I came into this organization after Classy was already chosen, I was pleased with how easy it was to learn the platform and how user-friendly the entire thing is. Although I haven't used any other platforms like it, I would highly recommend it.
Read full review It's as simple as just Microsoft Word Visual Basic. We used to use that. Just a lot more cumbersome with the program and setup. Can be buggy depending on the browser operating system that you're running it on. Nothing specific for surveys. This was the first one we got that's officially for a survey that I know of. I've been there for about five years.
Read full review Return on Investment This has been nothing but positive. We use the basic version so there is no fee associated with it other than a percentage of each transaction. So everything that comes in is added revenue where the only investment is staff time, but there is no monetary investment. Read full review Slido has helped us analyze essential data from our CAB meetings, such as the participants' up or down voting in Q&A and the specified poll insights Our teams have been able to collect relevant information from larger groups within our organization We've seen more people interacting with us now we use Slido than before Read full review ScreenShots