What users are saying about
Top Rated
68 Ratings
1 Rating
Top Rated
68 Ratings
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Score 8.4 out of 100
1 Rating
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Score 5 out of 100

Attribute Ratings

  • Classy is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.5

Classy

85%
52 Ratings
5.0

Ticketbud

50%
1 Rating

Usability

9.0

Classy

90%
1 Rating

Ticketbud

N/A
0 Ratings

Support Rating

9.9

Classy

99%
6 Ratings
5.0

Ticketbud

50%
2 Ratings

Likelihood to Recommend

Classy.org

Well suited for organizations with large fundraising programs or many recurring donors, especially those who have the staffing to devote to reporting and fundraising data analysis. Variety of payment options is good for mobile-first or younger audiences who may be taking more frequent advantage of payment methods like Venmo and Apple Pay. Most useful if it is used in tandem as an event registration/event hosting platform (Classy Event Registration or Classy Live) as attendee data and fundraising is kept in a single place. Less appropriate for smaller organizations, or folks that will not be doing crowdfunding/peer-to-peer/events. There are other platforms that do standard donation pages well that have fewer bells and whistles but are accordingly cheaper.
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Ticketbud

I believe this would work well for an event you were not needing to promote. Perhaps a Member's Only Event
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Pros

Classy.org

  • The Classy platform is easy to use, both for the staff and our volunteer fundraisers
  • It's easy to build a great looking fundraising page
  • Classy support (particularly chat and phone) are attentive and responsive. Every one there is smart and nice!
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Ticketbud

No answers on this topic

Cons

Classy.org

  • Campaigns lack customization options which can be limiting- while you can add code to make some changes, there is a basic framework that you can't always override.
  • Slow to roll out some donor payment options like Venmo.
  • Not inexpensive price point and on an annual contract, so the software is definitely an investment.
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Ticketbud

  • Sleeker design.
  • More features for sharing on social media.
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Pricing Details

Classy

Starting Price

Editions & Modules

Classy editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Ticketbud

    Starting Price

    Editions & Modules

    Ticketbud editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional 2% + $0.99

      Additional Details

      There is also a credit card processing fee of 3% per transaction

      Usability

      Classy.org

      VERY easy to use, but lacks flexibility. But very easy to learn and master, even for someone with technical skills. They offer live chat which is a great help for on-demand support. At higher call volumes, you may wait 10 minutes, but I’ve never waited for more than that and the support if 90% of the time very helpful.
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      Ticketbud

      No answers on this topic

      Support Rating

      Classy.org

      Classy's team was very helpful as we transitioned over, and helped us get everything set up quite easily. The few times we've had issues or questions, their online chat feature has been a quick way to get answers. On Giving Tuesday last year, the site went down, but Classy was quick with communication to its clients and had the problem resolved in about an hour. I know that if we have any problems or questions, the company and its team will be responsive and helpful. That makes a difference to me and our small team. We don't have time to troubleshoot or stay on hold for a long time waiting for support.
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      Ticketbud

      I did not use the support.
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      Alternatives Considered

      Classy.org

      I have not used any other platforms like Classy. Given I came into this organization after Classy was already chosen, I was pleased with how easy it was to learn the platform and how user-friendly the entire thing is. Although I haven't used any other platforms like it, I would highly recommend it.
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      Ticketbud

      I selected Ticket Bud over Eventbrite because I wanted to have a lower cost take out of each ticket.
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      Return on Investment

      Classy.org

      • This has been nothing but positive. We use the basic version so there is no fee associated with it other than a percentage of each transaction. So everything that comes in is added revenue where the only investment is staff time, but there is no monetary investment.
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      Ticketbud

      • Positive - great cc processing price for ticket sales.
      • Positive - easy to setup interface.
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      Screenshots

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