Classy vs. Whova

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Classy
Score 7.6 out of 10
N/A
Classy is a fundraising platform that supports direct giving and peer-to-peer fundraising, recurring donations, and event management. Classy offers nonprofits the tools to provide the right experience to the right donor at the right time. Classy gives nonprofits access to customizable campaigns, best-in-class integrations, and an expansive library of resources including always-available care agents and hands-on fundraising coaches. Together, the vendor states that Classy and…N/A
Whova
Score 9.0 out of 10
N/A
Whova, headquartered in San Diego, provides what they describe as Intelligent Event Technology Solutions by creating authentic audience participation and engagement and simplifying the entire event process from planning to registration, networking, and follow-up. Whova's mobile engagement apps support both on-location events and virtual events.N/A
Pricing
ClassyWhova
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ClassyWhova
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalOptional
Additional DetailsWhova offers discounts for multi-event packages.
More Pricing Information
Community Pulse
ClassyWhova
Considered Both Products
Classy

No answer on this topic

Whova
Chose Whova
More engaging.
Top Pros
Top Cons
Features
ClassyWhova
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Classy
-
Ratings
Whova
8.3
48 Ratings
0% above category average
Responsive Design for Web Access00 Ratings8.140 Ratings
Mobile Application00 Ratings8.647 Ratings
Dashboard / Report / Visualization Interactivity on Mobile00 Ratings8.343 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Classy
-
Ratings
Whova
8.0
45 Ratings
2% below category average
Calendar integration00 Ratings7.832 Ratings
Meeting initiation00 Ratings8.233 Ratings
Integrates with social media00 Ratings7.934 Ratings
Record meetings / events00 Ratings7.825 Ratings
Slideshows00 Ratings7.825 Ratings
Event registration00 Ratings8.538 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Classy
-
Ratings
Whova
8.3
42 Ratings
4% above category average
Live chat00 Ratings8.229 Ratings
Audience polling00 Ratings8.435 Ratings
Q&A00 Ratings8.439 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Classy
-
Ratings
Whova
7.7
30 Ratings
11% below category average
User authentication00 Ratings7.228 Ratings
Participant roles & permissions00 Ratings8.026 Ratings
Confidential attendee list00 Ratings7.821 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
Classy
-
Ratings
Whova
7.9
31 Ratings
5% below category average
Branding options00 Ratings7.825 Ratings
Integration to Marketing Automation00 Ratings8.121 Ratings
Attendee list export00 Ratings7.725 Ratings
Virtual Event
Comparison of Virtual Event features of Product A and Product B
Classy
-
Ratings
Whova
7.9
54 Ratings
2% below category average
Registration, RSVP, and ticketing00 Ratings8.442 Ratings
Email marketing00 Ratings7.432 Ratings
Livestreaming00 Ratings8.023 Ratings
Audience engagement00 Ratings7.948 Ratings
Event recording00 Ratings7.521 Ratings
Virtual booths00 Ratings7.514 Ratings
Networking00 Ratings8.451 Ratings
Event analytics00 Ratings7.931 Ratings
Best Alternatives
ClassyWhova
Small Businesses
OneCause
OneCause
Score 9.3 out of 10
OneCause
OneCause
Score 9.3 out of 10
Medium-sized Companies
OneCause
OneCause
Score 9.3 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.4 out of 10
Enterprises
Blackbaud CRM
Blackbaud CRM
Score 7.4 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ClassyWhova
Likelihood to Recommend
8.6
(53 ratings)
9.3
(243 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(4 ratings)
Usability
9.0
(1 ratings)
8.2
(11 ratings)
Availability
-
(0 ratings)
9.1
(1 ratings)
Performance
-
(0 ratings)
9.1
(1 ratings)
Support Rating
9.9
(3 ratings)
7.2
(95 ratings)
Implementation Rating
-
(0 ratings)
8.0
(62 ratings)
Configurability
-
(0 ratings)
9.1
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
9.1
(2 ratings)
Ease of integration
-
(0 ratings)
9.1
(1 ratings)
Product Scalability
-
(0 ratings)
9.1
(1 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(2 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(2 ratings)
User Testimonials
ClassyWhova
Likelihood to Recommend
Classy.org
Well suited for organizations with large fundraising programs or many recurring donors, especially those who have the staffing to devote to reporting and fundraising data analysis. Variety of payment options is good for mobile-first or younger audiences who may be taking more frequent advantage of payment methods like Venmo and Apple Pay. Most useful if it is used in tandem as an event registration/event hosting platform (Classy Event Registration or Classy Live) as attendee data and fundraising is kept in a single place. Less appropriate for smaller organizations, or folks that will not be doing crowdfunding/peer-to-peer/events. There are other platforms that do standard donation pages well that have fewer bells and whistles but are accordingly cheaper.
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Whova
Whova was appropriate for the purpose of a health conference. I would recommend the platform to other NGOs considering platforms for their conferences, particularly if engagement is a critical process and outcome of the conference. As a health conference that involved people with living experience of the health topics at the conference, i.e. peer workers, peers in professional roles, people from affected communities, engagement was important.
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Pros
Classy.org
  • The Classy platform is easy to use, both for the staff and our volunteer fundraisers
  • It's easy to build a great looking fundraising page
  • Classy support (particularly chat and phone) are attentive and responsive. Every one there is smart and nice!
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Whova
  • Speakers, exhibitors, and sponsor management (they can enter their own information/profiles!)
  • Webpages get generated automatically for agenda, speakers, exhibitors, and sponsor information entered within Whova! Then, we can drop this information into our website and it gets automatically when something gets updated within Whova (for example, a speaker updates their title
  • Or credentials)
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Cons
Classy.org
  • Campaigns lack customization options which can be limiting- while you can add code to make some changes, there is a basic framework that you can't always override.
  • Slow to roll out some donor payment options like Venmo.
  • Not inexpensive price point and on an annual contract, so the software is definitely an investment.
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Whova
  • Literature and pictures uploaded but no easy way to download the collection.
  • No easy way to access information after the period after the conference ended.
  • No easy way to access the list of participants and contact information - could be pdf'd.
  • There was a little connectivity issues but not much.
  • Some of the meetings were scheduled while we slept.
  • The cost of using Whova for small meetings.
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Likelihood to Renew
Classy.org
No answers on this topic
Whova
We already registered with Whova for our 2024 event and we will continue to use Whova for the foreseeable future as long as the price doesn't rise too high. It was a bit of a shock to see the difference between last year's price and this year's price - nearly 2k increase! We were able to negotiate, thankfully, to lower the price.
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Usability
Classy.org
VERY easy to use, but lacks flexibility. But very easy to learn and master, even for someone with technical skills. They offer live chat which is a great help for on-demand support. At higher call volumes, you may wait 10 minutes, but I’ve never waited for more than that and the support if 90% of the time very helpful.
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Whova
Most of Whova's functions are intuitive and you can self-teach about 80% of it with ease. I really was impressive with the messaging, follow up meet-up capabilities and sharing of contact information. My only few concerns were about the lack of an archive or back up, [perhaps cloud-based?] of the meeting room and round-table's presentations
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Reliability and Availability
Classy.org
No answers on this topic
Whova
We had no availability issues!
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Performance
Classy.org
No answers on this topic
Whova
We had no performance issues with our event delivery. We did have some meet-ups that had some glitches for some attendees, but I believe they were quickly resolved and were more on the part of user error than anything. Once they got the hang of it, their meet-ups went more smoothly.
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Support Rating
Classy.org
Classy's team was very helpful as we transitioned over, and helped us get everything set up quite easily. The few times we've had issues or questions, their online chat feature has been a quick way to get answers. On Giving Tuesday last year, the site went down, but Classy was quick with communication to its clients and had the problem resolved in about an hour. I know that if we have any problems or questions, the company and its team will be responsive and helpful. That makes a difference to me and our small team. We don't have time to troubleshoot or stay on hold for a long time waiting for support.
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Whova
I only had a single issue regarding a photograph that was handled immediately and a colleague somehow ended up with two profiles which was also handled right away. Those two instances are all I have to go by. Other than that it was smooth but I did have ample information regarding who to contact if I experienced an issue
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Implementation Rating
Classy.org
No answers on this topic
Whova
I found Whova to be similar to many social media apps that I already use. It was easy to navigate. This was my second experience using Whova in my presenter role. I liked the icebreaker section to connect with other participants before the event started. I look forward to next year’s event.
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Alternatives Considered
Classy.org
I have not used any other platforms like Classy. Given I came into this organization after Classy was already chosen, I was pleased with how easy it was to learn the platform and how user-friendly the entire thing is. Although I haven't used any other platforms like it, I would highly recommend it.
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Whova
We selected Whova for price, and ease of use. We would have chosen GoToWebinar but they did not have as many options for sponsor recognition. We will most likely use Event Rebels in the future for our needs. Tracking time and sessions viewed is a must for our industry as attendees rely on us to earn CEs to renew their licensing.
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Contract Terms and Pricing Model
Classy.org
No answers on this topic
Whova
I especially liked the ease of communication, the ability to ask hard questions easily, and afterward the ability to survey all participants to see what we (and/or Whova) could do better going forward.
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Scalability
Classy.org
No answers on this topic
Whova
Everyone on our team had their assigned tasks to complete in Whova on a weekly basis and did so with ease and confidence.
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Return on Investment
Classy.org
  • This has been nothing but positive. We use the basic version so there is no fee associated with it other than a percentage of each transaction. So everything that comes in is added revenue where the only investment is staff time, but there is no monetary investment.
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Whova
  • I didn't pay to use the technology; was a recipient as a result of attending a conference. HIGH ROI for me as a made a number of new contacts even though I spent the first full day listening to presentations. Having the app allowed me to do the networking I came to do without having to be seated next to the person I wanted to meet.
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ScreenShots

Classy Screenshots

Screenshot of Campaign Designer: Campaign pages can be used to collect one-time or recurring donations through a customizable, mobile-responsive web page optimized for conversion.Screenshot of Peer-to-Peer: Mobilizes supporters with tools to fundraise on a nonprofit's behalf.Screenshot of Classy Live: Powers events of any size and location with an event fundraising platform that unites donors around a customized experience.Screenshot of Recurring Giving: To build a reliable revenue stream and appeal to more donors for ongoing support.Screenshot of Embedded Donation Forms: Maximizes conversion and revenue on websites using a form built for performance.Screenshot of Crowdfunding: To tell a story and inspire support for a cause with conversion-optimized crowdfunding campaigns.

Whova Screenshots

Screenshot of Award-Winning Mobile Event AppScreenshot of Sponsor & Exhibitor Tools