What users are saying about
3 Ratings
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Score 9 out of 100
15 Ratings
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Score 9 out of 100

Likelihood to Recommend

Clear C2 C2CRM

C2CRM has totally modified the way we used to manage our sales and marketing. We can now manage the budget and proposals using it. Also, its interface is simple and navigation through this software is very smooth. Its reporting tool is so precise and possesses all the details. What is not appealing about this software is its price which is sky-high and unaffordable for us. But if someone is looking for a tool to manage their sales, C2CRM is the perfect one for managing customer relations and satisfaction.
Donna-sue Carpenter | TrustRadius Reviewer

Contactually, by Compass

Contactually is a very powerful CRM, even though it is extremely simple to use. It is very intuitive and fun to use! Their templates for nurturing and follow-up are phenomenal, so if you have a sales cycle, this is the tool for you. I even use it to keep track of family and acquaintances' interactions, as Contactually can alert me when it's been 30 days since the last time I talked to person A. The only reason I don't give it a 10 is because price has been going up in recent years.
Barbara Carneiro | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Clear C2 C2CRM
9.3
Contactually, by Compass
8.8
Customer data management / contact management
Clear C2 C2CRM
9.0
Contactually, by Compass
9.8
Workflow management
Clear C2 C2CRM
9.7
Contactually, by Compass
9.6
Territory management
Clear C2 C2CRM
8.6
Contactually, by Compass
8.9
Opportunity management
Clear C2 C2CRM
9.3
Contactually, by Compass
9.4
Integration with email client (e.g., Outlook or Gmail)
Clear C2 C2CRM
9.7
Contactually, by Compass
9.9
Contract management
Clear C2 C2CRM
10.0
Contactually, by Compass
6.0
Quote & order management
Clear C2 C2CRM
9.0
Contactually, by Compass
6.0
Interaction tracking
Clear C2 C2CRM
9.0
Contactually, by Compass
9.8
Channel / partner relationship management
Clear C2 C2CRM
9.0
Contactually, by Compass
9.8

Customer Service & Support

Clear C2 C2CRM
9.5
Contactually, by Compass
9.1
Case management
Clear C2 C2CRM
10.0
Contactually, by Compass
9.7
Call center management
Clear C2 C2CRM
9.3
Contactually, by Compass
8.0
Help desk management
Clear C2 C2CRM
9.3
Contactually, by Compass
9.7

Marketing Automation

Clear C2 C2CRM
9.8
Contactually, by Compass
9.7
Lead management
Clear C2 C2CRM
10.0
Contactually, by Compass
9.8
Email marketing
Clear C2 C2CRM
9.7
Contactually, by Compass
9.6

CRM Project Management

Clear C2 C2CRM
9.2
Contactually, by Compass
6.3
Task management
Clear C2 C2CRM
9.3
Contactually, by Compass
7.0
Billing and invoicing management
Clear C2 C2CRM
9.0
Contactually, by Compass
5.0
Reporting
Clear C2 C2CRM
9.3
Contactually, by Compass
7.0

CRM Reporting & Analytics

Clear C2 C2CRM
9.2
Contactually, by Compass
7.0
Forecasting
Clear C2 C2CRM
9.7
Contactually, by Compass
7.0
Pipeline visualization
Clear C2 C2CRM
9.0
Contactually, by Compass
7.0
Customizable reports
Clear C2 C2CRM
9.0
Contactually, by Compass
7.0

Customization

Clear C2 C2CRM
9.2
Contactually, by Compass
7.0
Custom fields
Clear C2 C2CRM
9.3
Contactually, by Compass
7.0
Custom objects
Clear C2 C2CRM
9.0
Contactually, by Compass
7.0
Scripting environment
Clear C2 C2CRM
9.3
Contactually, by Compass
7.0
API for custom integration
Clear C2 C2CRM
9.0
Contactually, by Compass
7.0

Security

Clear C2 C2CRM
8.8
Contactually, by Compass
7.5
Single sign-on capability
Clear C2 C2CRM
9.0
Contactually, by Compass
9.0
Role-based user permissions
Clear C2 C2CRM
8.6
Contactually, by Compass
6.0

Social CRM

Clear C2 C2CRM
9.5
Contactually, by Compass
8.4
Social data
Clear C2 C2CRM
10.0
Contactually, by Compass
9.9
Social engagement
Clear C2 C2CRM
9.0
Contactually, by Compass
7.0

Integrations with 3rd-party Software

Clear C2 C2CRM
8.5
Contactually, by Compass
9.9
Marketing automation
Clear C2 C2CRM
9.0
Contactually, by Compass
9.9
Compensation management
Clear C2 C2CRM
8.0
Contactually, by Compass

Platform

Clear C2 C2CRM
7.0
Contactually, by Compass
9.4
Mobile access
Clear C2 C2CRM
7.0
Contactually, by Compass
9.4

Pros

Clear C2 C2CRM

  • Communicating well with us
  • Understanding our unique needs
  • Quick responses for customized needs
Clark Landguth | TrustRadius Reviewer

Contactually, by Compass

  • The get connected prompts is a very useful feature.
  • Good data consolidation picked up from a variety of sources.
  • Once added, the contact profiles are updated regularly with how the contacts' LinkedIn profile would change.
Anonymous | TrustRadius Reviewer

Cons

Clear C2 C2CRM

  • It lacks customizability for some special categories, so more frequent updates would be more useful for workflow.
  • It possesses all the features we needed most, but there should be remote access and asset management too.
  • High-quality networking is required to complete the procedure otherwise its various features can be lost.
Donna-sue Carpenter | TrustRadius Reviewer

Contactually, by Compass

  • Pipeline functions. It's pretty bare minimum right now.
  • Capturing text and phone calls outside the app. It's hard to remember to initiate both from the app.
  • Calendar function. You should be able to edit the calendar in Contactually and it would sync with your Google calendar.
Leilani Chin | TrustRadius Reviewer

Likelihood to Renew

Clear C2 C2CRM

No score
No answers yet
No answers on this topic

Contactually, by Compass

Contactually, by Compass 1.0
Based on 1 answer
Just doesn't provide the sophistication that I seek. It's a simple solution with some innovation automation relatively speaking, but ideal for individuals and small businesses with basic CRM needs.
Anonymous | TrustRadius Reviewer

Usability

Clear C2 C2CRM

Clear C2 C2CRM 9.0
Based on 1 answer
I’ve been practicing this software for ages and it is very helpful for me to allocate my marketplace and trends that can boost up my productivity. If I see my customer support, and then I must say they are not [always] happy with my dealings, I utilize it for increasing my relationship with [the] customer for automating marketing leads.
Donna-sue Carpenter | TrustRadius Reviewer

Contactually, by Compass

Contactually, by Compass 7.0
Based on 1 answer
Easy to use, does not require a strong technical background at all.
Anonymous | TrustRadius Reviewer

Support Rating

Clear C2 C2CRM

Clear C2 C2CRM 9.0
Based on 1 answer
C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
Donna-sue Carpenter | TrustRadius Reviewer

Contactually, by Compass

No score
No answers yet
No answers on this topic

Alternatives Considered

Clear C2 C2CRM

I HIGHLY recommend Clear C2 C2CRM above any other platform.
Clark Landguth | TrustRadius Reviewer

Contactually, by Compass

It seemed to have everything that I wanted and wasn't too expensive.
Leilani Chin | TrustRadius Reviewer

Return on Investment

Clear C2 C2CRM

  • Positive Management of Special Offers
  • Positive Management of Strategic Goals
  • Positive Management of Projects/Forecasting
Clark Landguth | TrustRadius Reviewer

Contactually, by Compass

  • It's had a very positive impact in building and maintaining my relationships. The ROI has been positive as an affordable and user-friendly CRM.
Sabrina Marshall-Wojtewicz | TrustRadius Reviewer

Pricing Details

Clear C2 C2CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Clear C2 C2CRM Editions & Modules

Additional Pricing Details
Core package starts at $37 per user/per month. Includes all features to track and manage your customer and prospects (email integration, unlimited workflows, unlimited data, custom dashboards and report and much more). Additional modules of Sales, Marketing and Customer Support are $15 add-ons (per user, per month)

Contactually, by Compass

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Contactually, by Compass Editions & Modules

Edition
Professional$69.001
Accelerator$119.001
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Clear C2 C2CRM
9.3
Contactually, by Compass
9.0

Likelihood to Renew

Clear C2 C2CRM
Contactually, by Compass
1.0

Usability

Clear C2 C2CRM
9.0
Contactually, by Compass
7.0

Support Rating

Clear C2 C2CRM
9.0
Contactually, by Compass

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