Top Rated
164 Ratings
4 Ratings
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Score 9.3 out of 100
Top Rated
164 Ratings
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Score 7.8 out of 100

Feature Set Ratings

  • Clear C2 C2CRM ranks higher in 8 feature sets: Sales Force Automation, Customer Service & Support, Marketing Automation, CRM Reporting & Analytics, Customization, Security, Social CRM, Integrations with 3rd-party Software
  • Oracle CX Sales ranks higher in 2 feature sets: CRM Project Management, Platform

Sales Force Automation

8.7

Clear C2 C2CRM

87%
8.0

Oracle CX Sales

80%
Clear C2 C2CRM ranks higher in 8/9 features

Customer data management / contact management

9.0
90%
3 Ratings
8.7
87%
12 Ratings

Workflow management

8.6
86%
3 Ratings
7.7
77%
12 Ratings

Territory management

8.7
87%
3 Ratings
8.0
80%
12 Ratings

Opportunity management

8.3
83%
3 Ratings
8.7
87%
11 Ratings

Integration with email client (e.g., Outlook or Gmail)

9.3
93%
3 Ratings
7.6
76%
10 Ratings

Contract management

8.6
86%
2 Ratings
8.4
84%
11 Ratings

Quote & order management

9.0
90%
3 Ratings
7.7
77%
12 Ratings

Interaction tracking

8.3
83%
2 Ratings
7.2
72%
12 Ratings

Channel / partner relationship management

8.3
83%
2 Ratings
8.0
80%
11 Ratings

Customer Service & Support

8.9

Clear C2 C2CRM

89%
8.0

Oracle CX Sales

80%
Clear C2 C2CRM ranks higher in 3/3 features

Case management

9.3
93%
3 Ratings
8.1
81%
11 Ratings

Call center management

8.3
83%
3 Ratings
7.8
78%
9 Ratings

Help desk management

9.0
90%
3 Ratings
8.0
80%
8 Ratings

Marketing Automation

9.0

Clear C2 C2CRM

90%
8.0

Oracle CX Sales

80%
Clear C2 C2CRM ranks higher in 2/2 features

Lead management

9.3
93%
2 Ratings
8.9
89%
10 Ratings

Email marketing

8.6
86%
3 Ratings
7.2
72%
8 Ratings

CRM Project Management

8.6

Clear C2 C2CRM

86%
8.9

Oracle CX Sales

89%
Clear C2 C2CRM ranks higher in 2/3 features

Task management

9.0
90%
3 Ratings
8.9
89%
11 Ratings

Billing and invoicing management

8.3
83%
2 Ratings
N/A
0 Ratings

Reporting

8.3
83%
3 Ratings
8.8
88%
11 Ratings

CRM Reporting & Analytics

8.9

Clear C2 C2CRM

89%
8.5

Oracle CX Sales

85%
Clear C2 C2CRM ranks higher in 2/3 features

Forecasting

9.3
93%
3 Ratings
8.3
83%
11 Ratings

Pipeline visualization

9.0
90%
3 Ratings
8.4
84%
11 Ratings

Customizable reports

8.3
83%
3 Ratings
8.7
87%
11 Ratings

Customization

8.7

Clear C2 C2CRM

87%
8.5

Oracle CX Sales

85%
Clear C2 C2CRM ranks higher in 3/4 features

Custom fields

9.0
90%
3 Ratings
8.8
88%
11 Ratings

Custom objects

8.3
83%
2 Ratings
8.7
87%
11 Ratings

Scripting environment

9.0
90%
3 Ratings
8.6
86%
10 Ratings

API for custom integration

8.3
83%
2 Ratings
7.8
78%
11 Ratings

Security

8.5

Clear C2 C2CRM

85%
8.0

Oracle CX Sales

80%
Clear C2 C2CRM ranks higher in 2/2 features

Single sign-on capability

8.3
83%
2 Ratings
7.4
74%
13 Ratings

Role-based user permissions

8.7
87%
3 Ratings
8.6
86%
13 Ratings

Social CRM

8.8

Clear C2 C2CRM

88%
7.7

Oracle CX Sales

77%
Clear C2 C2CRM ranks higher in 2/2 features

Social data

9.3
93%
2 Ratings
8.0
80%
10 Ratings

Social engagement

8.3
83%
2 Ratings
7.4
74%
9 Ratings

Integrations with 3rd-party Software

8.5

Clear C2 C2CRM

85%
7.9

Oracle CX Sales

79%
Clear C2 C2CRM ranks higher in 2/2 features

Marketing automation

9.0
90%
2 Ratings
7.8
78%
11 Ratings

Compensation management

8.0
80%
2 Ratings
8.0
80%
9 Ratings

Platform

7.7

Clear C2 C2CRM

77%
8.4

Oracle CX Sales

84%
Oracle CX Sales ranks higher in 1/1 features

Mobile access

7.7
77%
2 Ratings
8.4
84%
11 Ratings

Attribute Ratings

  • Clear C2 C2CRM is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

9.0

Clear C2 C2CRM

90%
3 Ratings
7.6

Oracle CX Sales

76%
44 Ratings

Usability

9.0

Clear C2 C2CRM

90%
2 Ratings
7.5

Oracle CX Sales

75%
11 Ratings

Support Rating

9.0

Clear C2 C2CRM

90%
2 Ratings
7.6

Oracle CX Sales

76%
11 Ratings

Online Training

Clear C2 C2CRM

N/A
0 Ratings
8.0

Oracle CX Sales

80%
1 Rating

Contract Terms and Pricing Model

Clear C2 C2CRM

N/A
0 Ratings
7.0

Oracle CX Sales

70%
1 Rating

Ease of integration

Clear C2 C2CRM

N/A
0 Ratings
5.0

Oracle CX Sales

50%
16 Ratings

Professional Services

Clear C2 C2CRM

N/A
0 Ratings
10.0

Oracle CX Sales

100%
1 Rating

Vendor post-sale

Clear C2 C2CRM

N/A
0 Ratings
8.0

Oracle CX Sales

80%
1 Rating

Vendor pre-sale

Clear C2 C2CRM

N/A
0 Ratings
8.0

Oracle CX Sales

80%
1 Rating

Likelihood to Recommend

Clear C2 C2CRM

It
allows the best sales with our customers. It is the best CRM software in the
market. If customers need help then it allows their users to contact them
directly and they give good feedback in a short time.
Read full review

Oracle

Excellent as a customer relationship management tool, sales forecasting, building better sales plan for the entire deal lifecycle using critical and complex data, a 360-degree comprehensive view of vendors, partners, customers. Ensuring high standards and consistency is maintained in pricing so that quotes are competitive for prospective customers. At the end of the day, this is an excellent tool for selling and closing deals while being able to access needed information in one place.
Read full review

Pros

Clear C2 C2CRM

  • An incredible application in making sales and marketing in a single go.
  • Good to comprehend business opportunities and to protect the product’s promotion in the market.
  • It's a very simple and easy application. Once installed [it] can give the maximum benefits. Nothing can stop this tool from making wise decisions and providing ways to implement and observe the process further.
  • Its mobile version helps us to watch the business detail for 24-hours and is a good way to communicate with clients on demand.
  • Its managing abilities are not underestimated because of its to-the-point business overview.
Read full review

Oracle

  • Easy to sell products[.]
  • Build customers and make customer hub[.]
  • Tracking the sales cycle from marketing to sell the product[.]
  • Build Reports and Anayltics related to opportunities, leads, and service requests[.]
  • Getting customers issues after and before selling[.]
  • High ability to integrate with Oracles other products and 3rd products using Rest and Soap APIs[.]
  • Restrict users using RBAC role based access[.]
Read full review

Cons

Clear C2 C2CRM

  • Unsure, as I have not seen issues that weren't resolved quickly and professionally.
Read full review

Oracle

  • It doesn't have a lot of information for mid-market in Latin America, so there is info you can increase on this.
  • Job posting may not be part of the Commercial Module because it is where salespeople may look at it and start another process.
  • You may add a top 100 list per country in the lists by default, to make it easier to use when putting attention on the correct sectors.
Read full review

Pricing Details

Clear C2 C2CRM

Starting Price

$37 per month per user

Editions & Modules

Clear C2 C2CRM editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Core package starts at $37 per user/per month. Includes all features to track and manage customer and prospects (email integration, unlimited workflows, unlimited data, custom dashboards and report and much more). Additional modules of Sales, Marketing and Customer Support are $15 add-ons (per user, per month)

    Oracle CX Sales

    Starting Price

    $65 Per User Per Month

    Editions & Modules

    Oracle CX Sales editions and modules pricing
    EditionModules
    Professional$65.001
    Standard$100.002
    Enterprise$200.003
    Premium$300.004

    Footnotes

    1. Per User Per Month
    2. Per User Per Month
    3. Per User Per Month
    4. Per User Per Month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Usability

    Clear C2 C2CRM

    I like most and the features help me to manage customer details and their orders. It is very easy, I [have been] using this application for a long time and its integration with other applications is perfect for [a] fast workflow.
    Read full review

    Oracle

    Overall our organization has completely moved to Oracle CX Sales and now is able to utilize the latest technology backed by AI to provide a much better experience to customers and saving money at the same time. So it's a Win-Win situation. I believe there is a slight learning curve to derive [the] full value out of this but once you are there, you can delight your customers.
    Read full review

    Support Rating

    Clear C2 C2CRM

    C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
    Read full review

    Oracle

    The support the Oracle team gives is generally very good. They are patient, willing to help, and their training methods are collaborative and inclusive. They have conducted multiple support sessions and it’s always been a great user experience. The stellar team [is] always on hand to lend support when the right time comes and their helpdesk is always on hand to help.
    Read full review

    Online Training

    Clear C2 C2CRM

    No answers on this topic

    Oracle

    Excellent online training material. On-demand always helps to access anytime, anywhere. Also, it is essential that in this day and age, video tutorials with actual product screenshots make the learning more useful and fun at the same time. Certifications help test knowledge gained during these tutorial sessions. This was a blessing for fresh users.
    Read full review

    Alternatives Considered

    Clear C2 C2CRM

    I HIGHLY recommend Clear C2 C2CRM above any other platform.
    Read full review

    Oracle

    As compared to other CRM, this happens to be one of the best and most affordable as there are some cons, but the pros are great, and I have seen an increase in sales by using this platform. It works great for the sales process from start to end, like lead generation to closure.
    Read full review

    Contract Terms and Pricing Model

    Clear C2 C2CRM

    No answers on this topic

    Oracle

    When we purchased this system it was one of the more expensive options in the market. However, with an adjustment in service and a relative price structure, this has become a lot more cost-effective over the past few years. It’s now more of a middle-ranking in the pricing structure and I would definitely say this is value for money.
    Read full review

    Return on Investment

    Clear C2 C2CRM

    • It has been [designed] for sales reps. They can focus on sales and building relationships with clients. It is best for businesses from all sectors who want good results. They give training online and through webinars.
    • Its features are very advanced and good. It gives users lots of documentation storage, assists achieve, retail machine integration, [and] task management.
    • The next step is to win customers from other tools over profitable sales. And then retaining these customers with their services and support. The new interface has [been] launched for a better understanding of users as it increases day-to-day productivity due to lesser complexity.
    Read full review

    Oracle

    • Unfortunately, our sales team has decreased productivity by trying to use the mobile application. It is poorly designed, and I've heard the same feedback from people at other organizations.
    • The ability to track and convert sales leads has proven to be a positive impact on ROI.
    • We are able to pass along leads and opportunities to our resellers.
    Read full review

    Screenshots

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