What users are saying about
3 Ratings
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Score 9 out of 100
2 Ratings
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Score 4 out of 100

Likelihood to Recommend

Clear C2 C2CRM

C2CRM has totally modified the way we used to manage our sales and marketing. We can now manage the budget and proposals using it. Also, its interface is simple and navigation through this software is very smooth. Its reporting tool is so precise and possesses all the details. What is not appealing about this software is its price which is sky-high and unaffordable for us. But if someone is looking for a tool to manage their sales, C2CRM is the perfect one for managing customer relations and satisfaction.
Donna-sue Carpenter | TrustRadius Reviewer

Talisma Social CRM

If your company has a lot of data and needs a way to parse through it on a regular basis, Talisma is the software for you. If you want an easy to use system that has pretty graphics and a great user interface, look at other tools to see if you can find a better one.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Clear C2 C2CRM
9.3
Talisma Social CRM
5.6
Customer data management / contact management
Clear C2 C2CRM
9.0
Talisma Social CRM
8.0
Workflow management
Clear C2 C2CRM
9.7
Talisma Social CRM
6.0
Territory management
Clear C2 C2CRM
8.6
Talisma Social CRM
6.0
Opportunity management
Clear C2 C2CRM
9.3
Talisma Social CRM
4.0
Integration with email client (e.g., Outlook or Gmail)
Clear C2 C2CRM
9.7
Talisma Social CRM
3.0
Contract management
Clear C2 C2CRM
10.0
Talisma Social CRM
4.0
Quote & order management
Clear C2 C2CRM
9.0
Talisma Social CRM
5.0
Interaction tracking
Clear C2 C2CRM
9.0
Talisma Social CRM
9.0
Channel / partner relationship management
Clear C2 C2CRM
9.0
Talisma Social CRM
5.0

Customer Service & Support

Clear C2 C2CRM
9.5
Talisma Social CRM
4.7
Case management
Clear C2 C2CRM
10.0
Talisma Social CRM
3.0
Call center management
Clear C2 C2CRM
9.3
Talisma Social CRM
5.0
Help desk management
Clear C2 C2CRM
9.3
Talisma Social CRM
6.0

Marketing Automation

Clear C2 C2CRM
9.8
Talisma Social CRM
4.0
Lead management
Clear C2 C2CRM
10.0
Talisma Social CRM
5.0
Email marketing
Clear C2 C2CRM
9.7
Talisma Social CRM
3.0

CRM Project Management

Clear C2 C2CRM
9.2
Talisma Social CRM
6.0
Task management
Clear C2 C2CRM
9.3
Talisma Social CRM
7.0
Billing and invoicing management
Clear C2 C2CRM
9.0
Talisma Social CRM
4.0
Reporting
Clear C2 C2CRM
9.3
Talisma Social CRM
7.0

CRM Reporting & Analytics

Clear C2 C2CRM
9.2
Talisma Social CRM
5.7
Forecasting
Clear C2 C2CRM
9.7
Talisma Social CRM
5.0
Pipeline visualization
Clear C2 C2CRM
9.0
Talisma Social CRM
3.0
Customizable reports
Clear C2 C2CRM
9.0
Talisma Social CRM
9.0

Customization

Clear C2 C2CRM
9.2
Talisma Social CRM
6.3
Custom fields
Clear C2 C2CRM
9.3
Talisma Social CRM
9.0
Custom objects
Clear C2 C2CRM
9.0
Talisma Social CRM
8.0
Scripting environment
Clear C2 C2CRM
9.3
Talisma Social CRM
3.0
API for custom integration
Clear C2 C2CRM
9.0
Talisma Social CRM
5.0

Security

Clear C2 C2CRM
8.8
Talisma Social CRM
5.5
Single sign-on capability
Clear C2 C2CRM
9.0
Talisma Social CRM
2.0
Role-based user permissions
Clear C2 C2CRM
8.6
Talisma Social CRM
9.0

Social CRM

Clear C2 C2CRM
9.5
Talisma Social CRM
4.0
Social data
Clear C2 C2CRM
10.0
Talisma Social CRM
5.0
Social engagement
Clear C2 C2CRM
9.0
Talisma Social CRM
3.0

Integrations with 3rd-party Software

Clear C2 C2CRM
8.5
Talisma Social CRM
3.5
Marketing automation
Clear C2 C2CRM
9.0
Talisma Social CRM
4.0
Compensation management
Clear C2 C2CRM
8.0
Talisma Social CRM
3.0

Platform

Clear C2 C2CRM
7.0
Talisma Social CRM
4.0
Mobile access
Clear C2 C2CRM
7.0
Talisma Social CRM
4.0

Pros

Clear C2 C2CRM

  • Communicating well with us
  • Understanding our unique needs
  • Quick responses for customized needs
Clark Landguth | TrustRadius Reviewer

Talisma Social CRM

  • Tracks information.
  • Sorts and categorizes data.
  • A lot of flexibility.
Anonymous | TrustRadius Reviewer

Cons

Clear C2 C2CRM

  • It lacks customizability for some special categories, so more frequent updates would be more useful for workflow.
  • It possesses all the features we needed most, but there should be remote access and asset management too.
  • High-quality networking is required to complete the procedure otherwise its various features can be lost.
Donna-sue Carpenter | TrustRadius Reviewer

Talisma Social CRM

  • Not easy to use.
  • Takes a lot of time to understand the basics.
  • Issues with data and lists.
Anonymous | TrustRadius Reviewer

Usability

Clear C2 C2CRM

Clear C2 C2CRM 9.0
Based on 1 answer
I’ve been practicing this software for ages and it is very helpful for me to allocate my marketplace and trends that can boost up my productivity. If I see my customer support, and then I must say they are not [always] happy with my dealings, I utilize it for increasing my relationship with [the] customer for automating marketing leads.
Donna-sue Carpenter | TrustRadius Reviewer

Talisma Social CRM

No score
No answers yet
No answers on this topic

Support Rating

Clear C2 C2CRM

Clear C2 C2CRM 9.0
Based on 1 answer
C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
Donna-sue Carpenter | TrustRadius Reviewer

Talisma Social CRM

No score
No answers yet
No answers on this topic

Alternatives Considered

Clear C2 C2CRM

I HIGHLY recommend Clear C2 C2CRM above any other platform.
Clark Landguth | TrustRadius Reviewer

Talisma Social CRM

Talisma is a little behind the times compared to the other competition on the market. It has most of the tools to be successful, but it takes some deep diving into the software to figure out exactly how to use each of these tools to get the job done on a daily basis.
Anonymous | TrustRadius Reviewer

Return on Investment

Clear C2 C2CRM

  • Positive Management of Special Offers
  • Positive Management of Strategic Goals
  • Positive Management of Projects/Forecasting
Clark Landguth | TrustRadius Reviewer

Talisma Social CRM

  • Positive: It has helped find new leads.
  • Positive: It has helped run reports.
  • Negative: It has taken a lot of time to manage.
Anonymous | TrustRadius Reviewer

Pricing Details

Clear C2 C2CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Talisma Social CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

Clear C2 C2CRM
9.3
Talisma Social CRM
4.0

Usability

Clear C2 C2CRM
9.0
Talisma Social CRM

Support Rating

Clear C2 C2CRM
9.0
Talisma Social CRM

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