WellSky Personal Care (formerly ClearCare) is an online home healthcare business administration platform. It includes features for scheduling in-home care visits, messaging between patients and caregivers, and marketing caregiving services.
We used Generations scheduling software for about 3 years before switching to ClearCare, and found it to be more robust and more functional in relation to our needs.
ClearCare was recommended by our franchisor. We did not evaluate this product against similar products. It is definitely better than the offline software we were using before.
Others were extremely cumbersome and had many glitches - we could tell horror stories about trying to get payroll and billing done on time, and the difficulty of managing scheduling. Now those things are easy!
We had a locally hosted system. It was not user-friendly. It was not cloud-based. ClearCare makes it easy to see a schedule, contact a client, message a CAREGiver, or do a host of other things from wherever I am connected.
Generations was not a great interface, but reporting is much better. The CRM part of all home care software is terrible, but Clearcare is pretty bad overall.
This is a similar system that was created for organizational purposes for health businesses. Ortho2 is not as user friendly and takes much longer to learn the different ins and outs of the software system. I used it for over six years and still did not use all of the features …