ClearCompany offers an applicant tracking system with core features, including batch or mass communication, job board posting, centralized internal communications, and background checking features. It also provides onboarding automation and performance management.
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NEOGOV Onboard
Score 9.9 out of 10
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NEOGOV's Onboard is an HR solution that enables new hires to become more productive from their first day on the job by streamlining new hire paper work, processes and training.
If your company needs to move into becoming completely electronic, as well as the option of having it being remote if needed, this is the way to go. ClearCompany will hold your hand and help you every step of the way to becoming just that! It can be a difficult task to change so much but having their team to meet with you weekly until you have everything up and running was the best experience I could have asked for.
NEOGOV Onboard is well-suited for companies who hire many candidates; especially if the Onboarding Team (HR in our case) is working remotely. NEOGOV Onboard would be less-well-suited for organizations who do not hire a lot of candidates and who are able to meet with a new hire in-person.
Real-time updates shared across the software with remote users. It allows us to effectively manage and track candidates workflows and status within the onboarding process. This helps us effectively communicate and keep hooks in the candidate without having them fall through the cracks.
ClearCompany is able to customize and report to fit our company. We are in a particular industry where our time to fill, hiring costs and other metrics vary from time to time. In order to get an accurate report, ClearCompany has gone above and beyond to customize our reports and give us the data we need with a click of a button.
ClearCompany is always in constant communication and willing to assist. The feedback from the support team is almost instantaneous. I have the direct number to my customer care agent and her manager as well. It's nice to know they are there to help at a moment's notice. The support team has a great chat feature that allows me to send a message while i'm on the phone. They are quick to respond and always friendly.
Reporting is a bit limited - most reports require significant cleanup and/or take a lot of work to make meaningful
Hiring Manager visibility is limited when it comes to notifications (scorecards completed, etc.) and feedback for candidates from other processes, meaning that the burden is put on TA to inform
A better connection between NEOGOV Onboard and Insight/OHC would be useful
The ability to utilize candidate text messaging and/or send notices via Onboard (rather than OHC/Insight) could help save time
It would be helpful to allow candidates to communicate with internal staff via the Mentors Widget in the Preboarding Portal, not just the Onboarding Portal
I had a great relationship with my first customer success manager. When I first started, she helped me navigate the system and was always available to answer any questions. They have provided great support throughout the last 2 years of me using the system. I attended a ClearCompany conference and they were incredible at providing support and showing how to best utilize the system,
No comparison. It's apples to oranges when comparing. Clear Company is well-rounded and willing to collaborate to make it right for each company. Most other platforms make you adapt to the product they think is best without individual company needs in mind.
ClearCompany has some helpful options our company has utilized, but overall it has been very hard to get past some of the user interfaces that aren't functional or getting speedy responses when something isn't operational.
ClearCompany has custom reports that help us strategize our recruitment efforts, but we have had many instances where the reports do not pull data from the system which has lead to confusion or decisions being made with incomplete information.
ClearCompany has multiple avenues to contact them or get help, but they are not always effective because of the completion time frame varies.
