ClearDATA vs. Media Temple IaaS Cloud

ClearDATA recognized their challenges and made efforts to resolve them. However, they learned DR was not their forte. Instead, they turned their focus towards cloud application and data hosting. Considering the relationships built, I would try their services again, especially with some of our applications needing to be moved into a legacy format.

Incentivized

I think Media Temple is well suited for a somewhat tech-savvy and sophisticated dev shop that wants something powerful to use but doesn't want the complexity of something like Rackspace or AWS. If you don't need an insane level of control and would have something more on a managed basis, Media Tempe IaaS is the way to go.

Incentivized

• Leadership is very attentive, working hard to forge interpersonal relationships

Incentivized

• Great user interface.
• Great performance.
• Creating a Wordpress website is very easy.

Incentivized

• Support was a challenge. Often tickets would sit until escalated.
• Clear expectations on both sides caused communication challenges.
• Data stored in the cloud was over 7 days old, and if there was a need to restore the data, business continuity would be greatly affected.

Incentivized

• There are often errors with automatic updates and management of 3rd party tools including software such as Plesk.
• I think the communication options could be improved. It isn't as easy to set up alerts as you would want.
• Your plans are grandfathered so you are somewhat stuck with an old plan.

Incentivized

Zadara: This is our current provider. We have a SaaS (Storage as a Service) solution coupled with cloud disaster recovery. So far, this service has been exemplary.

Incentivized

We've been using both DreamHost and Media Temple for years and Media Temple has a better overall experience, offering a more robust solution in terms of scalability and customization. On the other hand, DreamHost has great support and a better pricing policy. So it depends on what are you looking for and your budget as well.

Incentivized

• Hard to say as we never really tested the data recovery, even though it was part of the scope of the project.
• Considering the challenges, I would say we paid for something we didn't receive. However, when escalated we got somewhere.
• From a customer service standpoint, it was 50/50.

Incentivized

• It is a huge part of our overall web offerings. We depend on Media Temple day-to-day for a large contingency of clients.
• Reduction in costs and increase in bandwidth.
• An easy learning curve for new staff and semi-technical employees.

Incentivized