What users are saying about
46 Ratings
5 Ratings
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Score 8.8 out of 100
46 Ratings
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Score 7.2 out of 100

Feature Set Ratings

  • Clearview InFocus ranks higher in 1 feature set: Project Management
  • OpenAir PSA ranks higher in 1 feature set: Professional Services Automation

Project Management

8.9

Clearview InFocus

89%
7.2

OpenAir PSA

72%
Clearview InFocus ranks higher in 8/14 features

Task Management

9.0
90%
1 Rating
7.9
79%
15 Ratings

Resource Management

9.0
90%
1 Rating
7.5
75%
15 Ratings

Gantt Charts

9.0
90%
1 Rating
8.0
80%
9 Ratings

Scheduling

9.0
90%
1 Rating
6.1
61%
12 Ratings

Workflow Automation

8.0
80%
1 Rating
5.9
59%
9 Ratings

Timesheet Tracking

9.0
90%
1 Rating
7.0
70%
14 Ratings

Change request and Case Management

9.0
90%
1 Rating
7.9
79%
10 Ratings

Budget and Expense Management

9.0
90%
1 Rating
7.4
74%
14 Ratings

Team Collaboration

N/A
0 Ratings
7.9
79%
12 Ratings

Support for Agile Methodology

N/A
0 Ratings
6.0
60%
7 Ratings

Support for Waterfall Methodology

N/A
0 Ratings
7.0
70%
8 Ratings

Document Management

N/A
0 Ratings
8.5
85%
6 Ratings

Email integration

N/A
0 Ratings
6.9
69%
9 Ratings

Mobile Access

N/A
0 Ratings
7.5
75%
12 Ratings

Professional Services Automation

8.5

Clearview InFocus

85%
8.6

OpenAir PSA

86%
Clearview InFocus ranks higher in 3/4 features

Quotes/estimates

8.0
80%
1 Rating
8.0
80%
5 Ratings

Invoicing

9.0
90%
1 Rating
9.0
90%
7 Ratings

Project & financial reporting

9.0
90%
1 Rating
8.4
84%
9 Ratings

Integration with accounting software

8.0
80%
1 Rating
9.0
90%
7 Ratings

Attribute Ratings

  • OpenAir PSA is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

Clearview InFocus

80%
1 Rating
8.5

OpenAir PSA

85%
20 Ratings

Likelihood to Renew

Clearview InFocus

N/A
0 Ratings
8.2

OpenAir PSA

82%
7 Ratings

Usability

Clearview InFocus

N/A
0 Ratings
9.4

OpenAir PSA

94%
4 Ratings

Availability

Clearview InFocus

N/A
0 Ratings
10.0

OpenAir PSA

100%
6 Ratings

Performance

Clearview InFocus

N/A
0 Ratings
9.0

OpenAir PSA

90%
6 Ratings

Support Rating

Clearview InFocus

N/A
0 Ratings
5.5

OpenAir PSA

55%
12 Ratings

In-Person Training

Clearview InFocus

N/A
0 Ratings
10.0

OpenAir PSA

100%
2 Ratings

Implementation Rating

Clearview InFocus

N/A
0 Ratings
10.0

OpenAir PSA

100%
4 Ratings

Product Scalability

Clearview InFocus

N/A
0 Ratings
10.0

OpenAir PSA

100%
2 Ratings

Likelihood to Recommend

Clearview InFocus

Compared to other accounting software, I think InFocus offers more functionalities and it's very user friendly. It's a cloud based solution you can easily access remotely, and the connection speed is quite fast. It integrates project management data and financial data, which is important for an engineering company like us.
Anonymous | TrustRadius Reviewer

OpenAir PSA

This product is well suited for an organization that is focused on client services, project delivery, time tracking, expense reporting, and revenue recognition. From a pure project management perspective, this product is not as feature rich as say Microsoft Project Server. For organizations that are looking for detailed complex project plan and resource management (along with resource leveling, etc.), this is probably not the best suited product
Anonymous | TrustRadius Reviewer

Pros

Clearview InFocus

  • Functionality - compared to some other software, it's a breeze to make modifications in InFocus.
  • Integration - it's a pretty smooth implementation from our legacy system Deltek.
  • User friendly - it's cloud based, easy to access from anywhere, connection speed is fast.
Anonymous | TrustRadius Reviewer

OpenAir PSA

  • Netsuite OpenAir PSA is highly configurable and has a large ecosystem of assets to work with.
  • Tasks are easily designed to automate processes in your business workflow.
  • OpenAir is designed in such a way that it can communicate and receive information from external systems without having to re-engineer your systems to make them work if you are following standard business practice.
Anonymous | TrustRadius Reviewer

Cons

Clearview InFocus

  • The report module can include more canned reports.
Anonymous | TrustRadius Reviewer

OpenAir PSA

  • Compared to QuickArrow, setting up reports to reflect the data accurately seemed to require a bit more consultant time and collaboration. Getting the numbers correct is essential, so budget extra time for this iniative. We also learned that certain calculations can not be displayed in the executive dashboards. Ask these questions upfront to ensure your dashboards are complete for your needs (again, working backwards in the preparation stages).
  • Compared to QuickArrow, NetSuite OpenAir PSA falls short in the resource management capabilities. UI, flexibility, and scheduling options all could be improved. This is on their roadmap, timeline yet to be defined. Scheduling is vitally important to our company and this is THE area where we feel is the applications weakest. However, the application does provide everything critical to scheduling and provided the elements we needed in order to be successful. We altered our scheduling process accordingly.
  • During our System Administration 3 day online training, when a question was asked about detailed functionality, sometimes the trainer would share..."Yes, OpenAir has a configuration for that. Just inquire with your consultant and they can flip that flag in your instance." The responsibility for obtaining these special application configurations was placed on the System Admin [in training] to ask and to take notes. If your company needs the application to work a certain way, speak up and ask your OA consultant. There seems to be MANY flags that can be flipped in the background to allow for the system to meet your needs. My complaint is that these are not published, rather made available if one inquires.
  • OpenAir is able to generate invoices directly and we strongly encourage using this feature to keep everything housed under one application. However, this did not work for our organization and we leveraged a financial integration. A bit of a pioneer integrating with Softrax -- the integration works well, however is quite fragile. We do receive appropriate support when needed, but would prefer the integration to be a bit more stable. We recommend integrating with their stated supported financial systems, as staying the course will likely net a more stable integration.
Anonymous | TrustRadius Reviewer

Pricing Details

Clearview InFocus

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

OpenAir PSA

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Clearview InFocus

No score
No answers yet
No answers on this topic

OpenAir PSA

OpenAir PSA 8.2
Based on 7 answers
It all depends. We are still looking at moving our consultants to Oracle PAC, in order to get our financial systems in line (we use Oracle Financials currently). We are feeling a lot of pain with integration and segmented systems.

Ultimately,it depends on how much pain is felt there. OpenAir has given us a path to follow on from QuickArrow. I foresee either moving onto Oracle PAC by end of calendar, or staying on OpenAir.

OpenAir to Oracle integration is not easy. From a reporting and process perspective, there’s been pain from being in different systems
Anonymous | TrustRadius Reviewer

Usability

Clearview InFocus

No score
No answers yet
No answers on this topic

OpenAir PSA

OpenAir PSA 9.4
Based on 4 answers
In this day and age I should not have to read a manual to understand a product. It should be intuitive to administrate and perform basic tasks. It feels like a ton of intelligence was poured into making OpenAir feature rich but no where near as much attention was given to the user experience.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Clearview InFocus

No score
No answers yet
No answers on this topic

OpenAir PSA

OpenAir PSA 10.0
Based on 6 answers
The system up time was reliable and that was never anything we ever had any concerns/issues with.
Anonymous | TrustRadius Reviewer

Performance

Clearview InFocus

No score
No answers yet
No answers on this topic

OpenAir PSA

OpenAir PSA 9.0
Based on 6 answers
The performance was acceptable. If you had a very large data set you were working with it might take a little longer, but within reason.
Anonymous | TrustRadius Reviewer

Support Rating

Clearview InFocus

No score
No answers yet
No answers on this topic

OpenAir PSA

OpenAir PSA 5.5
Based on 12 answers
As an admin, I've had more contact with OA support than most. I've found their response to tickets typically timely and helpful, however many of the responses to tickets are "we will file an enhancement request" and then I never hear about it again. So not terrible, but not a very fulfilling experience.
Bryan Parry | TrustRadius Reviewer

In-Person Training

Clearview InFocus

No score
No answers yet
No answers on this topic

OpenAir PSA

OpenAir PSA 10.0
Based on 2 answers
Very knowledgeable and able to articulate how other customers configured the solution to meet their needs as well as the best practices they recommended.
Anonymous | TrustRadius Reviewer

Online Training

Clearview InFocus

No answers on this topic

OpenAir PSA

We did a 3 day online remote course back in April. NetSuite prefers training to occur before migration. We went over the functionality of tool and three months later we migrated. Personally, I didn’t find it that beneficial. Certain parts of it were beneficial as they applied to me – talked a lot about invoicing capabilities that didn’t apply to me. They also have knowledge base / e-learning assets, but I haven’t referred to them
Anonymous | TrustRadius Reviewer

Implementation Rating

Clearview InFocus

No score
No answers yet
No answers on this topic

OpenAir PSA

OpenAir PSA 10.0
Based on 4 answers
It went fine. Everything came over the way we wanted. In addition to migrating the current projects we wanted to migrate historical data – did that seamlessly. The finished product looked pretty good – just needed to tweak – and they helped us with that
Anonymous | TrustRadius Reviewer

Alternatives Considered

Clearview InFocus

I prefer InFocus over other products.
Anonymous | TrustRadius Reviewer

OpenAir PSA

OpenAir accurately reflects changes in real-time as well as lends itself to see where a draw is at, when payment is expected and what percentage of the contract has been billed or approved to date. This helps with project billing and tracking as well as cash flow. Quickbooks lacks the ability to show progress draws, approved changes, and pending changes on a given project where OpenAir excels.
Mylene Beatty | TrustRadius Reviewer

Scalability

Clearview InFocus

No score
No answers yet
No answers on this topic

OpenAir PSA

OpenAir PSA 10.0
Based on 2 answers
Once the system is setup, it's easy to manage and maintain.
Anonymous | TrustRadius Reviewer

Return on Investment

Clearview InFocus

  • Improves efficiency.
  • Increases productivity.
Anonymous | TrustRadius Reviewer

OpenAir PSA

  • It covers our requirements for time tracking and project/resource management better than the previous solution we used.
  • Project managers are happier having this tool for their job and also because it is running on the cloud as opposed to running on-prem.
  • It doesn't help in any way improving the "chasing" of the people that don't submit their time-sheets in time. This one stayed the same as before.
Cristian Bodnarasec | TrustRadius Reviewer

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