What users are saying about
7 Ratings
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Score 9.1 out of 100
11 Ratings
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Score 2.9 out of 100

Attribute Ratings

  • Cleo Integration Cloud is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

9.5

Cleo Integration Cloud

95%
4 Ratings
1.3

SPS Commerce Fulfillment

13%
8 Ratings

Likelihood to Renew

Cleo Integration Cloud

N/A
0 Ratings
1.0

SPS Commerce Fulfillment

10%
1 Rating

Support Rating

9.0

Cleo Integration Cloud

90%
3 Ratings
5.6

SPS Commerce Fulfillment

56%
9 Ratings

Likelihood to Recommend

Cleo

CLEO Integration Cloud is well suited in any environment where you need to move and translate business data from one format to another or multiple other formats. It is very well suited to replace existing EDI systems that are cumbersome, are a lot of work to add new mappings (add customers for example), or where the support is lousy and you are constantly creating support tickets to try to resolve issues. It just works very well and is constantly improving including keeping up to changes made by various services such as Shopify.
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SPS Commerce

When you find yourself growing and finding success faster than you can keep up with, SPS Commerce will save your life and your reputation. The services they offer are easy to understand, they are available with suggestions and ideas for better ways, personalization is available to best suit your needs or the needs of your customers so that you can really shine and relieve the worries that come with growing pains. SPS also helps to keep information accurate with less human touching to cause errors.
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Pros

Cleo

  • A great platform perfectly integrated with the rest of the company's software.
  • Detailed design with simple and easy access from anywhere to our information.
  • Multi-location and multi-device access.
  • We save on hardware, software and maintenance, by minimizing the user's need for powerful equipment and the programs in charge of managing and configuring them, reducing the investment in their acquisition.
  • Cleo integration is in charge of technical maintenance and updates.
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SPS Commerce

  • We can easily create and send order confirmations.
  • We respond to the corresponding receiving departments with timely and accurate ASN's.
  • Once the order has shipped, customer service utilizes the invoicing function.
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Cons

Cleo

  • A fully functional help manual would be good. Some topics have no help at all, "envelopeassemblybycontext" for instance.
  • A needed feature is to be able to sort files by either file type (FM, RS, BPS) or by filename. Some of our projects have almost a hundred files.
  • Better, more descriptive error messages. Sometimes a ruleset or process fails and the error message is not helpful.
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SPS Commerce

  • Better 'user manuals' to provide for new trading partner implementations so steps/procedures can be easily passed along to colleagues and other users
  • Better communication from project managers as far as expectations and guidelines
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Pricing Details

Cleo Integration Cloud

Starting Price

Editions & Modules

Cleo Integration Cloud editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    SPS Commerce Fulfillment

    Starting Price

    Editions & Modules

    SPS Commerce Fulfillment editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Cleo

      No answers on this topic

      SPS Commerce

      If I can drop it, I will this year. We gave it a decent try for over 4 years and it has gotten worse with each added connection.
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      Support Rating

      Cleo

      Great data manager in the cloud, at a competitive price, backed by a great company and great professionals.
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      SPS Commerce

      I'm giving it a five as I have never had to reach out for support. I've never had a problem with anything on my end to have to reach out.
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      Alternatives Considered

      Cleo

      Before choosing a solution, we did a detailed analysis of cost, performance, scaling and support. Cleo checked all the right boxes and we have been very satisfied with our choice.
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      SPS Commerce

      We reviewed many, SPS Commerce Fulfillment was the best "bang for our buck" with the level of growth we have been experiencing. The list of services they offered were exactly what we needed to be able to move our business to that next level of professionalism where we were growing faster than we could prepare ourselves for.
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      Return on Investment

      Cleo

      • We have easily improved our EDI tenfold (or more) as far as ease of adding new customers for example
      • We have saved a ton of money by reducing chargebacks for missing ASNs for example
      • We have improved customer scorecards where they measure our EDI performance such as one large brand name customer we sell wholesale to who originally scored us around 28% and after implementing CLEO we quickly went to a 96%+ score.
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      SPS Commerce

      • I enrolled in a product I ended up not using because the vendor that required it ended our working relationship and SPS refused to offer a refund. After I canceled it, they continued to charge our account for three more months of service.
      • The interface is simple and easy to understand and use, so it saved time when preparing shipments.
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      Screenshots

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