Cleo Integration Cloud vs. webMethods Trading Network

CLEO Integration Cloud is well suited in any environment where you need to move and translate business data from one format to another or multiple other formats. It is very well suited to replace existing EDI systems that are cumbersome, are a lot of work to add new mappings (add customers for example), or where the support is lousy and you are constantly creating support tickets to try to resolve issues. It just works very well and is constantly improving including keeping up to changes made by various services such as Shopify.

Incentivized

webMethods Trading Networks is an excellent choice for a business-to-business (B2B) gateway platform, for sending and receiving messages to/from external trading partner organizations. It excels at making it easy to define new interfaces and provides robust mechanisms for ensuring successful message delivery and processing through automatic retries. We also use it successfully for all our application-to-application (A2A) integration, which many would believe is beyond the scope of what webMethods Trading Network is good for; however, we have made it work and it has been very successful in our organization. I would not recommend using webMethods Trading Network for integration that requires low-latency or high-bandwidth data transfers. It is much better suited to shipping reasonable sized XML or JSON or flat file messages (less than 100 mb) around in situations that do not need sub-second latency. If you have low-latency or high-bandwidth needs, you should use a product more focussed on eventing, such as Kafka, for example.

Incentivized

• A great platform perfectly integrated with the rest of the company's software.
• Detailed design with simple and easy access from anywhere to our information.
• Multi-location and multi-device access.
• We save on hardware, software and maintenance, by minimizing the user's need for powerful equipment and the programs in charge of managing and configuring them, reducing the investment in their acquisition.
• Cleo integration is in charge of technical maintenance and updates.

Incentivized

• Document tracking
• Efficient partner management
• Set up trading partners with connectivity information

Incentivized

• A fully functional help manual would be good. Some topics have no help at all, "envelopeassemblybycontext" for instance.
• A needed feature is to be able to sort files by either file type (FM, RS, BPS) or by filename. Some of our projects have almost a hundred files.
• Better, more descriptive error messages. Sometimes a ruleset or process fails and the error message is not helpful.

Incentivized

• Vendor is slow to add new features
• Performance scales with underlying database performance
• Use of My webMethods to administrate trading networks is clunky and slow

Incentivized

Great data manager in the cloud, at a competitive price, backed by a great company and great professionals.

Incentivized

Before choosing a solution, we did a detailed analysis of cost, performance, scaling and support. Cleo checked all the right boxes and we have been very satisfied with our choice.

Incentivized

Ease of use and robustness of the product.

Incentivized

• We have easily improved our EDI tenfold (or more) as far as ease of adding new customers for example
• We have saved a ton of money by reducing chargebacks for missing ASNs for example
• We have improved customer scorecards where they measure our EDI performance such as one large brand name customer we sell wholesale to who originally scored us around 28% and after implementing CLEO we quickly went to a 96%+ score.

Incentivized

• Improved time to market for new A2A and B2B interfaces
• Ability to support modern standards with B2B partners
• Improved supportability and robustness when compared to the previous bespoke custom solution it replaced

Incentivized