What users are saying about
2 Ratings
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Score 6.6 out of 100
3 Ratings
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Score 9.8 out of 100

Likelihood to Recommend

cleverbridge

Cleverbridge is well-suited for big companies that have a client base and want to start online. If you have a wide range of products, and you sell worldwide--where different languages and different settings are needed for each region--then Cleverbridge is good solution. If you just want to start selling with limited stock and with couple of product types only in one region, then it's not good idea to begin with Cleverbridge.
Madina Mukhamedova | TrustRadius Reviewer

NetSuite SuiteBilling

Subscription-based billing where usage fluctuates is what NetSuite SuiteBilling was made for. The ability to add and remove products to a subscription is equally useful. Companies with flat-rate pricing and limited product offerings likely would not see much benefit.
Ian Larkin | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

cleverbridge
7.9
NetSuite SuiteBilling
Product catalog & listings
cleverbridge
8.0
NetSuite SuiteBilling
Product management
cleverbridge
8.0
NetSuite SuiteBilling
Bulk product upload
cleverbridge
6.3
NetSuite SuiteBilling
Branding
cleverbridge
6.3
NetSuite SuiteBilling
Mobile storefront
cleverbridge
8.3
NetSuite SuiteBilling
Product variations
cleverbridge
9.3
NetSuite SuiteBilling
Website integration
cleverbridge
8.3
NetSuite SuiteBilling
Visual customization
cleverbridge
8.0
NetSuite SuiteBilling
CMS
cleverbridge
8.7
NetSuite SuiteBilling

Online Shopping Cart

cleverbridge
8.7
NetSuite SuiteBilling
Abandoned cart recovery
cleverbridge
8.0
NetSuite SuiteBilling
Checkout user experience
cleverbridge
9.3
NetSuite SuiteBilling

Online Payment System

cleverbridge
9.7
NetSuite SuiteBilling
eCommerce security
cleverbridge
9.7
NetSuite SuiteBilling

eCommerce Marketing

cleverbridge
8.2
NetSuite SuiteBilling
Promotions & discounts
cleverbridge
8.3
NetSuite SuiteBilling
Personalized recommendations
cleverbridge
7.3
NetSuite SuiteBilling
SEO
cleverbridge
9.0
NetSuite SuiteBilling

eCommerce Business Management

cleverbridge
8.8
NetSuite SuiteBilling
Multi-site management
cleverbridge
8.3
NetSuite SuiteBilling
Order processing
cleverbridge
10.0
NetSuite SuiteBilling
Inventory management
cleverbridge
9.3
NetSuite SuiteBilling
Shipping
cleverbridge
9.0
NetSuite SuiteBilling
Custom functionality
cleverbridge
7.3
NetSuite SuiteBilling

Pros

cleverbridge

  • Excellent partnet
  • Terrific at subscription software
  • Excellent security and uptime
Anonymous | TrustRadius Reviewer

NetSuite SuiteBilling

  • Subscription billing with changing usage.
  • Consolidated invoicing.
  • Additional reporting specific to the software industry.
Ian Larkin | TrustRadius Reviewer

Cons

cleverbridge

  • Because of the many different settings, it becomes hard sometimes to set everything up
  • The slow system can take up to 10 seconds to save something
Madina Mukhamedova | TrustRadius Reviewer

NetSuite SuiteBilling

  • Data migration is cumbersome.
  • Billing frequency could be more customizable.
Ian Larkin | TrustRadius Reviewer

Usability

cleverbridge

cleverbridge 8.0
Based on 1 answer
Usability is native, but the system is complex. It has a knowledge base, but who reads that, right? So without explanation, sometimes it's hard to understand how to move and set things. But as soon as you get it, it's not a problem anymore. There are 2 major things, which keeps me from giving a higher score: 1 - Delay in time when making changes; can take up to 2 sec when opening a product, and 10 secs when saving a product update. When you do several updates, it is time consuming; 2 - A lot of settings, which also in the end becomes time consuming.
Madina Mukhamedova | TrustRadius Reviewer

NetSuite SuiteBilling

No score
No answers yet
No answers on this topic

Support Rating

cleverbridge

No score
No answers yet
No answers on this topic

NetSuite SuiteBilling

NetSuite SuiteBilling 8.0
Based on 2 answers
NetSuite SuiteBilling is typically very fast to not only respond, but resolve any issues we face.
Ian Larkin | TrustRadius Reviewer

Alternatives Considered

cleverbridge

DR Waco e screwed up the company when we worked with them - they didn’t like customers - I know that sounds odd but it was true and their software was dreadful
Anonymous | TrustRadius Reviewer

NetSuite SuiteBilling

Salesforce offered a similar product; however, our revenue is not currently handled by Salesforce; NetSuite SuiteBilling handles it. Keeping rev rec in one area was essential to us as well as receiving the proper support for a reasonable price.
Ian Larkin | TrustRadius Reviewer

Return on Investment

cleverbridge

  • We couldn’t have done this on our own
  • They provided cost-effective eCommerce for us
Anonymous | TrustRadius Reviewer

NetSuite SuiteBilling

  • Invoice processing time has decreased.
  • Invoicing errors have decreased.
  • Less manual data entry.
Ian Larkin | TrustRadius Reviewer

Pricing Details

cleverbridge

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

NetSuite SuiteBilling

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

cleverbridge
6.6
NetSuite SuiteBilling
10.0

Usability

cleverbridge
8.0
NetSuite SuiteBilling

Support Rating

cleverbridge
NetSuite SuiteBilling
8.0

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