What users are saying about

cleverbridge vs Stripe

cleverbridge
3 Ratings
Stripe
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Top Rated
238 Ratings

cleverbridge

3 Ratings
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Score 6 out of 100

Based on 3 reviews and ratings

Stripe

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Top Rated
238 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Based on 238 reviews and ratings

Feature Set Ratings

    Online Storefront

    7.9

    cleverbridge

    79%

    Stripe

    Feature Set Not Supported
    N/A
    cleverbridge ranks higher in 9/9 features
    cleverbridge ranks higher in 9/9 features

    Product catalog & listings

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Product management

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Bulk product upload

    6.3
    63%
    2 Ratings
    N/A
    0 Ratings

    Branding

    6.3
    63%
    2 Ratings
    N/A
    0 Ratings

    Mobile storefront

    8.3
    83%
    2 Ratings
    N/A
    0 Ratings

    Product variations

    9.4
    94%
    2 Ratings
    N/A
    0 Ratings

    Website integration

    8.3
    83%
    2 Ratings
    N/A
    0 Ratings

    Visual customization

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    CMS

    8.7
    87%
    2 Ratings
    N/A
    0 Ratings

    Online Shopping Cart

    8.7

    cleverbridge

    87%

    Stripe

    Feature Set Not Supported
    N/A
    cleverbridge ranks higher in 2/2 features
    cleverbridge ranks higher in 2/2 features

    Abandoned cart recovery

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Checkout user experience

    9.4
    94%
    2 Ratings
    N/A
    0 Ratings

    Online Payment System

    9.7

    cleverbridge

    97%

    Stripe

    Feature Set Not Supported
    N/A
    cleverbridge ranks higher in 1/1 features
    cleverbridge ranks higher in 1/1 features

    eCommerce security

    9.7
    97%
    2 Ratings
    N/A
    0 Ratings

    eCommerce Marketing

    8.2

    cleverbridge

    82%

    Stripe

    Feature Set Not Supported
    N/A
    cleverbridge ranks higher in 3/3 features
    cleverbridge ranks higher in 3/3 features

    Promotions & discounts

    8.3
    83%
    2 Ratings
    N/A
    0 Ratings

    Personalized recommendations

    7.3
    73%
    2 Ratings
    N/A
    0 Ratings

    SEO

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    eCommerce Business Management

    8.8

    cleverbridge

    88%

    Stripe

    Feature Set Not Supported
    N/A
    cleverbridge ranks higher in 5/5 features
    cleverbridge ranks higher in 5/5 features

    Multi-site management

    8.3
    83%
    2 Ratings
    N/A
    0 Ratings

    Order processing

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Inventory management

    9.4
    94%
    2 Ratings
    N/A
    0 Ratings

    Shipping

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Custom functionality

    7.3
    73%
    2 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Stripe is rated higher in 2 areas: Likelihood to Recommend, Usability

    Likelihood to Recommend

    6.6

    cleverbridge

    66%
    2 Ratings
    8.4

    Stripe

    84%
    84 Ratings

    Likelihood to Renew

    cleverbridge

    N/A
    0 Ratings
    10.0

    Stripe

    100%
    2 Ratings

    Usability

    8.0

    cleverbridge

    80%
    1 Rating
    10.0

    Stripe

    100%
    2 Ratings

    Support Rating

    cleverbridge

    N/A
    0 Ratings
    9.4

    Stripe

    94%
    30 Ratings

    Implementation Rating

    cleverbridge

    N/A
    0 Ratings
    10.0

    Stripe

    100%
    1 Rating

    Likelihood to Recommend

    cleverbridge

    Cleverbridge is well-suited for big companies that have a client base and want to start online. If you have a wide range of products, and you sell worldwide--where different languages and different settings are needed for each region--then Cleverbridge is good solution. If you just want to start selling with limited stock and with couple of product types only in one region, then it's not good idea to begin with Cleverbridge.

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    Madina Mukhamedova | TrustRadius Reviewer
    Madina Mukhamedova
    View all 2 answers on this topic

    Stripe

    Stripe is very suitable for small businesses. They provide you with a nice portable CC scanner when you sign-up. If you have an eCommerce store Stripe will most likely be compatible with it. Even if you have a more custom site built using Wordpress/WooCommerce Stripe has a free plug-in that's ready to use.

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    Mark Wong | TrustRadius Reviewer
    Mark Wong
    View all 84 answers on this topic

    Pros

    cleverbridge

    • Excellent partnet
    • Terrific at subscription software
    • Excellent security and uptime

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 2 answers on this topic

    Stripe

    • They are reliable. I can count on everything going smoothly with transactions.
    • They are accurate. I don’t run into problems with collecting the proper amounts or being overcharged for fees.
    • They have good customer service. If I have a question about the customer portal or a problem with a customer, they help me resolve these issues.

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    Meredith Brough | TrustRadius Reviewer
    Meredith Brough
    View all 84 answers on this topic

    Cons

    cleverbridge

    • Because of the many different settings, it becomes hard sometimes to set everything up
    • The slow system can take up to 10 seconds to save something

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    Madina Mukhamedova | TrustRadius Reviewer
    Madina Mukhamedova
    View all 2 answers on this topic

    Stripe

    • It would be nice to be able to see my Shopify payments from my main payment gateway. I currently have to go to Shopify for that.
    • The ability to be able to offer discounted rates at a smaller threshold would be nice.

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    Bobby Greenawalt | TrustRadius Reviewer
    Bobby Greenawalt
    View all 84 answers on this topic

    Pricing Details

    cleverbridge

    General

    Free Trial
    —
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    —

    cleverbridge Editions & Modules

    —
    Additional Pricing Details
    —

    Stripe

    General

    Free Trial
    —
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    $0 per successful charge

    Stripe Editions & Modules

    Edition
    Integrated2.9% + 0.301
    CustomizedContact sales team
    Radar0.053
    Terminal2.7% + 0.054
    Sigma0.025
    Atlass$5006
    Issuing0.107
    Premium Support$1,8008
    1. per successful charge
    2. none
    3. per screened transaction
    4. per successful charge
    5. per charge
    6. one-time fee
    7. per virtual card
    8. per month
    Additional Pricing Details
    —

    Likelihood to Renew

    cleverbridge

    No score
    No answers yet
    No answers on this topic

    Stripe

    Stripe 10.0
    Based on 2 answers
    Stripe is the leader in the industry when it comes to any type of industry. All that is needed is a plan and then implementing that plan either with a developer, or through the help of Stripe's customer service team to assist in getting you setup. The ease of use time it takes to get up and running is second to none

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    Bobby Greenawalt | TrustRadius Reviewer
    Bobby Greenawalt
    View all 2 answers on this topic

    Usability

    cleverbridge

    cleverbridge 8.0
    Based on 1 answer
    Usability is native, but the system is complex. It has a knowledge base, but who reads that, right? So without explanation, sometimes it's hard to understand how to move and set things. But as soon as you get it, it's not a problem anymore. There are 2 major things, which keeps me from giving a higher score: 1 - Delay in time when making changes; can take up to 2 sec when opening a product, and 10 secs when saving a product update. When you do several updates, it is time consuming; 2 - A lot of settings, which also in the end becomes time consuming.

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    Madina Mukhamedova | TrustRadius Reviewer
    Madina Mukhamedova
    View all 1 answers on this topic

    Stripe

    Stripe 10.0
    Based on 2 answers
    Best in class for usability. There's nothing close when it comes to how easy it is to use. Their knowledge base is great too if you get confused

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    Bobby Greenawalt | TrustRadius Reviewer
    Bobby Greenawalt
    View all 2 answers on this topic

    Support Rating

    cleverbridge

    No score
    No answers yet
    No answers on this topic

    Stripe

    Stripe 9.4
    Based on 30 answers
    Stripe's support is nearly perfect – great attention to detail, fast response times, and a willingness to really dig into issues and get to the bottom of them.In the five years we've been using Stripe, the only negative thing I can say about their customer support is that it seems like there has been a slight shift to less technical front-line support agents, which means it's more likely your issue will have to be escalated before you get more information. This, however, has happened as Stripe rolled out more real-time support features like call and chat, and that really isn't workable if you're escalating everything right off the bat. It's absolutely an acceptable trade-off.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 30 answers on this topic

    Implementation Rating

    cleverbridge

    No score
    No answers yet
    No answers on this topic

    Stripe

    Stripe 10.0
    Based on 1 answer
    It took less than an hour to have everything setup and running

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    Bobby Greenawalt | TrustRadius Reviewer
    Bobby Greenawalt
    View all 1 answers on this topic

    Alternatives Considered

    cleverbridge

    DR Waco e screwed up the company when we worked with them - they didn’t like customers - I know that sounds odd but it was true and their software was dreadful

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 2 answers on this topic

    Stripe

    We found that Stripe was much easier to have integrated with our site, as well as easier on the users when it comes to inputting payments. On our end, the dashboard and reporting are very easy to utilize and make it very easy to understand how our business is doing.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 84 answers on this topic

    Return on Investment

    cleverbridge

    • We couldn’t have done this on our own
    • They provided cost-effective eCommerce for us

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 2 answers on this topic

    Stripe

    • It makes getting money from your clients really easy
    • It gives your clients the guarantee that their payment information is totally secure and confidentially used and kept
    • It is very easy to integrate with online assets of the company
    • In a couple of occasions, some companies have wanted me to use Stripe for them to pay me, and I have had a couple of hiccups. This was more related to the way that these companies set up the Stripe integration of my account to their platform. In both cases, the integration has not been possible and to this date, I still do not know why with exactitude.
    • As I said before, the commissions kept by Stripe could be lower, and shared with the CC companies, rather than having us clients pay for all of o it.

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    Angel RIBO - The CEO Confidant | TrustRadius Reviewer
    Angel RIBO - The CEO Confidant
    View all 84 answers on this topic

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