What users are saying about

CleverTap vs Netcore Smartech

CleverTap
19 Ratings
Netcore Smartech
6 Ratings

CleverTap

19 Ratings
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Score 8.3 out of 100

Based on 19 reviews and ratings

Netcore Smartech

6 Ratings
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Score 7.5 out of 100

Based on 6 reviews and ratings

Feature Set Ratings

    Email & Online Marketing

    CleverTap

    Feature Set Not Supported
    N/A
    8.7

    Netcore Smartech

    87%
    Netcore Smartech ranks higher in 6/6 features
    Netcore Smartech ranks higher in 6/6 features

    WYSIWYG email editor

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Dynamic content

    N/A
    0 Ratings
    8.5
    85%
    2 Ratings

    Ability to test dynamic content

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Email deliverability reporting

    N/A
    0 Ratings
    8.0
    80%
    4 Ratings

    List management

    N/A
    0 Ratings
    8.5
    85%
    2 Ratings

    Triggered drip sequences

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Lead Management

    CleverTap

    Feature Set Not Supported
    N/A
    9.0

    Netcore Smartech

    90%
    Netcore Smartech ranks higher in 3/3 features
    Netcore Smartech ranks higher in 3/3 features

    Lead nurturing

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Lead scoring and grading

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Data quality management

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Reporting & Analytics

    CleverTap

    Feature Set Not Supported
    N/A
    8.0

    Netcore Smartech

    80%
    Netcore Smartech ranks higher in 3/3 features
    Netcore Smartech ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Standard reports

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Custom reports

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Platform & Infrastructure

    CleverTap

    Feature Set Not Supported
    N/A
    7.5

    Netcore Smartech

    75%
    Netcore Smartech ranks higher in 2/2 features
    Netcore Smartech ranks higher in 2/2 features

    API

    N/A
    0 Ratings
    6.4
    64%
    2 Ratings

    Customizability

    N/A
    0 Ratings
    8.5
    85%
    2 Ratings

    Attribute Ratings

    • CleverTap is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.3

    CleverTap

    83%
    9 Ratings
    8.0

    Netcore Smartech

    80%
    2 Ratings

    Support Rating

    10.0

    CleverTap

    100%
    2 Ratings

    Netcore Smartech

    N/A
    0 Ratings

    Likelihood to Recommend

    CleverTap

    It is quite suited for all the SMS, emails, and other in-game campaigns, but wherein the delivery rate I personally feel it is less, and it has [a] limitation on 5 pins for the day for 1 user, it should be unlimited.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 9 answers on this topic

    Netcore Smartech

    It is the best product for marketing with different channels. Mailing and SMS'ing become easy. Targetted customer engagging. Branding, Campaining with NetCore for business growth. It can manage a huge database of emails, contacts etc. It helps you to schedule your campaigns too. Reporting of the performance of campaigns and brands is great and you can customize too. They provide API's for downloading your database. Before starting with the product you should have a proper training as parts can be cumbersome

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 2 answers on this topic

    Pros

    CleverTap

    • Web Analytics - understanding of how users are navigating on the website
    • Re-engagement - how to engage the users if they drop off from a particular step
    • Funnels - How are users navigating from 3-4 page routes predetermined by the business
    • Forward Flows - How and where are users moving forward on a particular page
    • User Journey - How is a particular user navigating on the website that leads to conversion/ drop off or non-conversion

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    Rajat Khatri | TrustRadius Reviewer
    Rajat Khatri
    View all 9 answers on this topic

    Netcore Smartech

    • Multiple features like API, Social media integration, Campaign management, Scheduling Campaigns, Lead Management, Data analytics, Google Apps integration etc. helps for the growth of a business.
    • Email Integration, SMS Integration also connects us with customers on one to one basis.
    • All marketing solution on one platform makes it more useful, we do not have to log in to multiple dashboards for marketing.
    • It's a cloud-based product and can be accessed from anywhere at any time.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 2 answers on this topic

    Cons

    CleverTap

    • Customer service isn't that great [from my experience], most of the time the team is puzzled or will leave the client puzzled.
    • Price is very high with respect to the features available. MAU based pricing with a flawed sense of MAU calculation.
    • The way they calculate MAU is morally wrong. If a customer opens my email that I am sending via AWS, and they don't even come on my app, how can you consider them as active user?

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 9 answers on this topic

    Netcore Smartech

    • It can be tricky while creating campaigns.
    • You will need proper training to utilize the program efficiently.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 2 answers on this topic

    Pricing Details

    CleverTap

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional
    $0

    Starting Price

    —

    Netcore Smartech

    General

    Free Trial
    —
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    —

    Support Rating

    CleverTap

    CleverTap 10.0
    Based on 2 answers
    For their expertise and timely resolution to our issues.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 2 answers on this topic

    Netcore Smartech

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    CleverTap

    Mixpanel was costly and had a lot of data discrepancies. No advanced feature for email tracking, which adds to the need for other tools for more detailed marketing campaigns. A tool like Mixpanel comes packed with features that sometimes are harder to discover. It's very easy to get sucked into one part of its toolset and not be aware of other tools which may be very useful.

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    Vishal Pamnani | TrustRadius Reviewer
    Vishal Pamnani
    View all 9 answers on this topic

    Netcore Smartech

    NetCore Smartech is the most stable product. SMS and email are on a single platform which makes it a better product. It also uses browser notification, push notifications to attract customers to your campaigns. The conversion rates become higher using Netcore Smartech as the percentage of delivered emails. SMS is higher than any other software. It almost delivers instant emails and SMS seeing campaigns rise almost instantly.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 2 answers on this topic

    Return on Investment

    CleverTap

    • Our additional revenues from additional in-site promotions during a festive sales jumped 40% after using Clevertap pop-ups that targeted people at the product & category level.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 9 answers on this topic

    Netcore Smartech

    • Customer engagement with multiple options of marketing like mailing, SMS, voice etc. and social media integration.
    • Proper analytics of targeted customers.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 2 answers on this topic

    Screenshots

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