What users are saying about
19 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 19 reviews and ratings
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.5 out of 100
Based on 6 reviews and ratings
Feature Set Ratings
Email & Online Marketing
CleverTap
Feature Set Not Supported
N/A
8.7
Netcore Smartech
87%
Netcore Smartech ranks higher in 6/6 features
Netcore Smartech ranks higher in 6/6 features
WYSIWYG email editor
N/A
0 Ratings
9.0
90%
2 Ratings
Dynamic content
N/A
0 Ratings
8.5
85%
2 Ratings
Ability to test dynamic content
N/A
0 Ratings
9.0
90%
2 Ratings
Email deliverability reporting
N/A
0 Ratings
8.0
80%
4 Ratings
List management
N/A
0 Ratings
8.5
85%
2 Ratings
Triggered drip sequences
N/A
0 Ratings
9.0
90%
1 Rating
Lead Management
CleverTap
Feature Set Not Supported
N/A
9.0
Netcore Smartech
90%
Netcore Smartech ranks higher in 3/3 features
Netcore Smartech ranks higher in 3/3 features
Lead nurturing
N/A
0 Ratings
9.0
90%
1 Rating
Lead scoring and grading
N/A
0 Ratings
9.0
90%
1 Rating
Data quality management
N/A
0 Ratings
9.0
90%
1 Rating
Reporting & Analytics
CleverTap
Feature Set Not Supported
N/A
8.0
Netcore Smartech
80%
Netcore Smartech ranks higher in 3/3 features
Netcore Smartech ranks higher in 3/3 features
Dashboards
N/A
0 Ratings
8.0
80%
2 Ratings
Standard reports
N/A
0 Ratings
8.0
80%
2 Ratings
Custom reports
N/A
0 Ratings
8.0
80%
1 Rating
Platform & Infrastructure
CleverTap
Feature Set Not Supported
N/A
7.5
Netcore Smartech
75%
Netcore Smartech ranks higher in 2/2 features
Netcore Smartech ranks higher in 2/2 features
API
N/A
0 Ratings
6.4
64%
2 Ratings
Customizability
N/A
0 Ratings
8.5
85%
2 Ratings
Attribute Ratings
- CleverTap is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.3
CleverTap
83%
9 Ratings
8.0
Netcore Smartech
80%
2 Ratings
Support Rating
10.0
CleverTap
100%
2 Ratings
Netcore Smartech
N/A
0 Ratings
Likelihood to Recommend
CleverTap
It is quite suited for all the SMS, emails, and other in-game campaigns, but wherein the delivery rate I personally feel it is less, and it has [a] limitation on 5 pins for the day for 1 user, it should be unlimited.

Verified User
Manager in Customer Service
Consumer Services Company, 51-200 employeesNetcore Smartech
It is the best product for marketing with different channels. Mailing and SMS'ing become easy. Targetted customer engagging. Branding, Campaining with NetCore for business growth. It can manage a huge database of emails, contacts etc. It helps you to schedule your campaigns too. Reporting of the performance of campaigns and brands is great and you can customize too. They provide API's for downloading your database. Before starting with the product you should have a proper training as parts can be cumbersome

Verified User
Engineer in Information Technology
Internet Company, 51-200 employeesPros
CleverTap
- Web Analytics - understanding of how users are navigating on the website
- Re-engagement - how to engage the users if they drop off from a particular step
- Funnels - How are users navigating from 3-4 page routes predetermined by the business
- Forward Flows - How and where are users moving forward on a particular page
- User Journey - How is a particular user navigating on the website that leads to conversion/ drop off or non-conversion
Head - Business Intelligence & Analytics
ProptigerReal Estate, 1001-5000 employees
Netcore Smartech
- Multiple features like API, Social media integration, Campaign management, Scheduling Campaigns, Lead Management, Data analytics, Google Apps integration etc. helps for the growth of a business.
- Email Integration, SMS Integration also connects us with customers on one to one basis.
- All marketing solution on one platform makes it more useful, we do not have to log in to multiple dashboards for marketing.
- It's a cloud-based product and can be accessed from anywhere at any time.

Verified User
Employee in Information Technology
Internet Company, 51-200 employeesCons
CleverTap
- Customer service isn't that great [from my experience], most of the time the team is puzzled or will leave the client puzzled.
- Price is very high with respect to the features available. MAU based pricing with a flawed sense of MAU calculation.
- The way they calculate MAU is morally wrong. If a customer opens my email that I am sending via AWS, and they don't even come on my app, how can you consider them as active user?

Verified User
Manager in Marketing
Automotive Company, 51-200 employeesNetcore Smartech
- It can be tricky while creating campaigns.
- You will need proper training to utilize the program efficiently.

Verified User
Engineer in Information Technology
Internet Company, 51-200 employeesPricing Details
CleverTap
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$0
Starting Price
—Netcore Smartech
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Support Rating
CleverTap
CleverTap 10.0
Based on 2 answers
For their expertise and timely resolution to our issues.

Verified User
Vice-President in Marketing
Internet Company, 51-200 employeesNetcore Smartech
No score
No answers yet
No answers on this topic
Alternatives Considered
CleverTap
Mixpanel was costly and had a lot of data discrepancies. No advanced feature for email tracking, which adds to the need for other tools for more detailed marketing campaigns. A tool like Mixpanel comes packed with features that sometimes are harder to discover. It's very easy to get sucked into one part of its toolset and not be aware of other tools which may be very useful.
Senior Software Quality Assurance Analyst
Ulink Agritech (AgroStar)Computer Software, 1001-5000 employees
Netcore Smartech
NetCore Smartech is the most stable product. SMS and email are on a single platform which makes it a better product. It also uses browser notification, push notifications to attract customers to your campaigns. The conversion rates become higher using Netcore Smartech as the percentage of delivered emails. SMS is higher than any other software. It almost delivers instant emails and SMS seeing campaigns rise almost instantly.

Verified User
Engineer in Information Technology
Internet Company, 51-200 employeesReturn on Investment
CleverTap
- Our additional revenues from additional in-site promotions during a festive sales jumped 40% after using Clevertap pop-ups that targeted people at the product & category level.

Verified User
Team Lead in Other
Computer Software Company, 11-50 employeesNetcore Smartech
- Customer engagement with multiple options of marketing like mailing, SMS, voice etc. and social media integration.
- Proper analytics of targeted customers.

Verified User
Employee in Information Technology
Internet Company, 51-200 employees