Likelihood to Recommend
We used ClicData dashboards in a somewhat unorthodox way: we used "Indicators", or icons within tables to represent data, and the results looked great. The ability to integrate 3rd party HTML into dashboards was valuable (although Clic Data correctly warns that response time may suffer). The ability to start small and release dashboards incrementally suited our needs very well. We also valued the responsive account team getting us quickly pointed in the right direction.
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Qlik Analytics Platform has helped us track turnaround time as well as sales volumes. We can display metrics in a multitude of ways and can then slice it up in even more ways by adding filters. It is nice that you can filter down the data by essentially "Qliking" anywhere to find insights. Qlik Analytics Platform has been extremely beneficial in reducing manual reports. We are able to automate numerous reports in addition to setting up alerts, through Nprinting, that will notify users when certain metrics are hit. For example, if our turnaround time exceeds a certain number, we can alert business stakeholders so they can take a closer look. We can also send notifications to sales representatives when their territories are underperforming.
Read full review Pros Ease of use, I can put together a dashboard in about an hour that is used by daily. Support, their support team is super helpful and always has detailed insight. Connectors, they have a huge number of connectors that allow easy integration of your data sources. Read full review Fast setup of analytics report Easy tweaking of build dashboards Perfect integration with other data software Vast possibilities on setting up dashboards Read full review Cons More widgets. Sometimes it takes a while to refresh. Read full review Certainly, it turns out that implementation and data modeling are sometimes complex. There are still many graphic and representation limits that need complex customizations to be overcome. Read full review Usability
Like I mentioned before, the ease of use means we not only get very quick results and beautiful dashboards in minutes, it means my team is actually using it because they aren't frustrated in the learning curve or wasting time trying to accomplish simple tasks.
Read full review Support Rating
We've only needed support a couple times in the beginning as we were learning the system and how to display our data in interesting ways. Every time we reached out we got very detailed responses and were connected to someone that you could tell was very interested in making sure we were happy with how things were going.
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Customer support is provided through resellers, and finding the right reseller for your context can be a challenge. However our support from our last two resellers/partners has been largely very good. The online community is strong, though obviously doesn't replace having local technical experts working with the product and managing it.
Read full review Alternatives Considered
ClicData was the most flexible. It is cloud-based and even has WebService access. You can publish your data for access from other applications. The sheer number of data connectors is amazing. The ability to not only create dashboards, but you can schedule them to be delivered to specific recipients on a scheduled basis via PDF or a static HTML page.
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Qlik is a platform with more scaling ability and functionality compared to PowerBI. PowerBI is the prior step before passing to Qlik, however, Qlik provides more functions and abilities to the business domain unit with better management capabilities for the IT team that set it up. In the end, we implemented Qlik for functionality and scalability.
Read full review Return on Investment ClicData was by far the most reasonable cost-wise, and we were able to get ROI within just minutes of using it. Read full review Improve focus area Easy to understand trends and catch the main impact Hard to use some features so you should get training Read full review