ClicData vs Tableau CRM (formerly Einstein Analytics) | TrustRadius

What users are saying about

Score 9.2 out of 10

Based on 11 reviews and ratings

Score 8.1 out of 10

Based on 630 reviews and ratings

Feature Rating Comparison

ClicData

Tableau CRM (formerly Einstein Analytics)

Pixel Perfect reports

Customizable dashboards

Report Formatting Templates

ClicData

Tableau CRM (formerly Einstein Analytics)

Drill-down analysis

Formatting capabilities

Integration with R or other statistical packages

Report sharing and collaboration

ClicData

Tableau CRM (formerly Einstein Analytics)

Publish to Web

Publish to PDF

Report Versioning

Report Delivery Scheduling

Delivery to Remote Servers

ClicData

Tableau CRM (formerly Einstein Analytics)

Pre-built visualization formats (heatmaps, scatter plots etc.)

Location Analytics / Geographic Visualization

Predictive Analytics

ClicData

Tableau CRM (formerly Einstein Analytics)

Multi-User Support (named login)

Multiple Access Permission Levels (Create, Read, Delete)

Single Sign-On (SSO)

Role-Based Security Model

ClicData

Tableau CRM (formerly Einstein Analytics)

Responsive Design for Web Access

Dedicated iOS Application

Dashboard / Report / Visualization Interactivity on Mobile

Dedicated Android Application

ClicData

Tableau CRM (formerly Einstein Analytics)

REST API

iFrames

Themeable User Interface (UI)

Javascript API

Java API

Customizable Platform (Open Source)

Pros

Dashboards
Reports
Analysis

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Verified User

Analyst in Other

Government Administration Company, 201-500 employees

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Interactive Dashboards, it [consists] of wide variety of charts
Data from different sources can be easily integrated with it
Security, it provides easy way to secure and share the information with the users
Support actions like opening hyperlink etc
Almost everything can be done from configuration
Data can easily be managed from dataflow.

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Consultant

AtriumComputer Software, 51-200 employees

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Cons

Some of the documentation for their advanced functions is lacking.
Getting your data to display in the manner that you expect can sometimes have a workaround you need to jump through.

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Verified User

Executive in Product Management

Information Technology & Services Company, 11-50 employees

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Implementation takes time and resources. It is a heavy lift to implement and at first, it can take a little bit of time to understand what you are looking at. But once it's implemented it's easy to get started.
Without any BI expertise or resources available to your organization, the implementation of this is difficult. If you aren't used to BI tools and don't have an expert in house, the terminology can be difficult to understand at first.
Their support is not on hand to help you if you encounter any issues, at least not on all the plans or the basic plans. Real-time support service is an add-on, so you'll need to be patient if you require help or pay extra money.
More functionality for the tool is needed to compete with other heavyweights in the arena like Tableau, Qlik, and Microstrategy. Still lacks the robustness, functionality, and flexibility other competing products possess.

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Verified User

Manager in Information Technology

Higher Education Company, 1001-5000 employees

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Usability

ClicData 9.5

Based on 2 answers

It always works, and once you have the hang of it, it's easy to use. Visualizes data, generates reports, and makes my life easier. That's enough for me to recommend it. Be sure to watch some videos and spend time creating custom templates to make your life easier once it's up and running.

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Verified User

Analyst in Other

Government Administration Company, 201-500 employees

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Tableau CRM (formerly Einstein Analytics) 7.5

Based on 4 answers

Overall usability is absolutely worth the price. It help me to save tons of time working on raw data in Excel file. It also minimize the discrepancy in data format when there are multiple user inputting the data. Every data inputted in Salesforce is standardized, therefore it is very easy to keep track / generating performance report even though you are having more than 20 projects recorded in Salesforce Einstein Analytics.

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Tactical Procurement Specialist (Vietnam & APAC Support) - Source To Procure Team

DiageoRetail, 10,001+ employees

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Support Rating

ClicData 10.0

Based on 2 answers

We've only needed support a couple times in the beginning as we were learning the system and how to display our data in interesting ways. Every time we reached out we got very detailed responses and were connected to someone that you could tell was very interested in making sure we were happy with how things were going.

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Verified User

Executive in Product Management

Information Technology & Services Company, 11-50 employees

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Tableau CRM (formerly Einstein Analytics) 7.7

Based on 4 answers

I gave Salesforce Einstein Analytics tool a slightly above average rating of 6. Because its trailhead portal has extensive documentation and use cases around how to implement Salesforce tools and how to master their user interface. But it has limited video or human tutorials. Plus, there is not enough background on web analytics, statistical modeling, artificial intelligence or machine learning. So, a user may struggle when leveraging their dashboard or modeling features. Finally, support documents are focused on learning the tool but don't provide enough context on how to do custom implementation or troubleshoot data integration issues.

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Verified User

Analyst in Marketing

Food & Beverages Company, 10,001+ employees

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Implementation Rating

No score

No answers yet

No answers on this topic

Tableau CRM (formerly Einstein Analytics) 6.0

Based on 2 answers

An implementation partner would certainly result in greater output in a more efficient amount of time. However, I have found implementation partners to be extremely expensive for the output received (at least working for a non-profit company they are frequently unaffordable). Internal implementation does help with usable output though since internal knowledge would better know the data architecture and business processes

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Verified User

Director in Sales

Higher Education Company, 201-500 employees

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Alternatives Considered

We chose ClicData over some other options because it was cost-effective and relatively easy to implement. It didn't require a server to set-up or manage which was nice.

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Verified User

C-Level Executive in Finance and Accounting

Education Management Company, 1001-5000 employees

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SAC, after our in-depth analysis and extensive testing, was more robust in our opinion. We felt as a team that it offered more out of the box and it appeared that upgrades would be easily available to increase its capabilities and make it more useful for sales team's and our company's needs.

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Richard Peterson

Senior Digital Marketing Specialist

BroanBuilding Materials, 5001-10,000 employees

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Return on Investment

Better decisions
Saves time on reports
Easier communication with stakeholders

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Verified User

Analyst in Other

Government Administration Company, 201-500 employees

View all 4 answers on this topic

Salesforce Einstein Analytics helped lift roi of email marketing campaigns funded by our suppliers or category teams by improving their open and click rates
Salesforce Einstein Analytics helped reduce cart abandonments and improved conversion rates of our product campaigns.
Salesforce Einstein Analytics was not that effective in improving adoption of AI tools such as chatbot, voice assistant tool or mobile app. Because of lower sample data.

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Verified User

Analyst in Marketing

Food & Beverages Company, 10,001+ employees

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Screenshots

See All (8) ClicData Screenshots

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

$71

ClicData Editions & Modules

Edition

Premium	$79¹
Team	$259¹
Enterprise	$499¹
Dedicated	$890¹

per month

Additional Pricing Details

All plans include multiple users licenses but dashboards can be shared with external users via live links, no license needed. Plans and pricing vary based on the data connectors, refreshes, and the level of automation needed. A few hours of Expert Service are including in all plans but more hours can be purchased. A white label option is also available for consultants and agencies.

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Tableau CRM (formerly Einstein Analytics) Editions & Modules

—

Additional Pricing Details

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Rating Summary

ClicData

Tableau CRM (formerly Einstein Analytics)

ClicData

Tableau CRM (formerly Einstein Analytics)

ClicData

Tableau CRM (formerly Einstein Analytics)

ClicData

Tableau CRM (formerly Einstein Analytics)

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