11 Ratings
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Score 9.2 out of 100
630 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

ClicData

We used ClicData dashboards in a somewhat unorthodox way: we used "Indicators", or icons within tables to represent data, and the results looked great. The ability to integrate 3rd party HTML into dashboards was valuable (although Clic Data correctly warns that response time may suffer).The ability to start small and release dashboards incrementally suited our needs very well. We also valued the responsive account team getting us quickly pointed in the right direction.
Ben Warren | TrustRadius Reviewer

Tableau CRM (formerly Einstein Analytics)

If the person/ department does not have any knowledge in open source tools such as R, and Python. [Salesforce Einstein Analytics (formerly Wave Analytics)] could be a good option with no coding background required. However, if they have such human resource or can acquire these people, I would recommend open source tech and suggest not to use this tool.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

ClicData
9.2
Tableau CRM (formerly Einstein Analytics)
7.0
Pixel Perfect reports
ClicData
9.0
Tableau CRM (formerly Einstein Analytics)
7.1
Customizable dashboards
ClicData
9.4
Tableau CRM (formerly Einstein Analytics)
7.0
Report Formatting Templates
ClicData
Tableau CRM (formerly Einstein Analytics)
6.9

Ad-hoc Reporting

ClicData
8.5
Tableau CRM (formerly Einstein Analytics)
6.7
Drill-down analysis
ClicData
7.9
Tableau CRM (formerly Einstein Analytics)
6.5
Formatting capabilities
ClicData
7.9
Tableau CRM (formerly Einstein Analytics)
6.9
Integration with R or other statistical packages
ClicData
9.0
Tableau CRM (formerly Einstein Analytics)
6.2
Report sharing and collaboration
ClicData
9.2
Tableau CRM (formerly Einstein Analytics)
7.3

Report Output and Scheduling

ClicData
8.6
Tableau CRM (formerly Einstein Analytics)
7.1
Publish to Web
ClicData
9.0
Tableau CRM (formerly Einstein Analytics)
7.3
Publish to PDF
ClicData
9.0
Tableau CRM (formerly Einstein Analytics)
7.1
Report Versioning
ClicData
8.5
Tableau CRM (formerly Einstein Analytics)
7.1
Report Delivery Scheduling
ClicData
8.0
Tableau CRM (formerly Einstein Analytics)
7.1
Delivery to Remote Servers
ClicData
Tableau CRM (formerly Einstein Analytics)
6.9

Data Discovery and Visualization

ClicData
9.2
Tableau CRM (formerly Einstein Analytics)
6.9
Pre-built visualization formats (heatmaps, scatter plots etc.)
ClicData
9.8
Tableau CRM (formerly Einstein Analytics)
6.7
Location Analytics / Geographic Visualization
ClicData
8.5
Tableau CRM (formerly Einstein Analytics)
6.8
Predictive Analytics
ClicData
Tableau CRM (formerly Einstein Analytics)
7.3

Access Control and Security

ClicData
9.0
Tableau CRM (formerly Einstein Analytics)
7.7
Multi-User Support (named login)
ClicData
9.4
Tableau CRM (formerly Einstein Analytics)
7.6
Multiple Access Permission Levels (Create, Read, Delete)
ClicData
9.5
Tableau CRM (formerly Einstein Analytics)
6.9
Single Sign-On (SSO)
ClicData
8.0
Tableau CRM (formerly Einstein Analytics)
8.3
Role-Based Security Model
ClicData
Tableau CRM (formerly Einstein Analytics)
7.7

Mobile Capabilities

ClicData
8.4
Tableau CRM (formerly Einstein Analytics)
6.6
Responsive Design for Web Access
ClicData
7.8
Tableau CRM (formerly Einstein Analytics)
7.7
Dedicated iOS Application
ClicData
8.4
Tableau CRM (formerly Einstein Analytics)
6.0
Dashboard / Report / Visualization Interactivity on Mobile
ClicData
9.2
Tableau CRM (formerly Einstein Analytics)
6.7
Dedicated Android Application
ClicData
Tableau CRM (formerly Einstein Analytics)
6.0

Application Program Interfaces (APIs) / Embedding

ClicData
9.5
Tableau CRM (formerly Einstein Analytics)
5.7
REST API
ClicData
9.0
Tableau CRM (formerly Einstein Analytics)
5.6
iFrames
ClicData
9.5
Tableau CRM (formerly Einstein Analytics)
5.2
Themeable User Interface (UI)
ClicData
10.0
Tableau CRM (formerly Einstein Analytics)
6.8
Javascript API
ClicData
Tableau CRM (formerly Einstein Analytics)
5.2
Java API
ClicData
Tableau CRM (formerly Einstein Analytics)
5.3
Customizable Platform (Open Source)
ClicData
Tableau CRM (formerly Einstein Analytics)
6.1

Pros

ClicData

  • Dashboards
  • Reports
  • Analysis
Anonymous | TrustRadius Reviewer

Tableau CRM (formerly Einstein Analytics)

  • Interactive Dashboards, it [consists] of wide variety of charts
  • Data from different sources can be easily integrated with it
  • Security, it provides easy way to secure and share the information with the users
  • Support actions like opening hyperlink etc
  • Almost everything can be done from configuration
  • Data can easily be managed from dataflow.
Shefali Sethia | TrustRadius Reviewer

Cons

ClicData

  • Some of the documentation for their advanced functions is lacking.
  • Getting your data to display in the manner that you expect can sometimes have a workaround you need to jump through.
Anonymous | TrustRadius Reviewer

Tableau CRM (formerly Einstein Analytics)

  • Implementation takes time and resources. It is a heavy lift to implement and at first, it can take a little bit of time to understand what you are looking at. But once it's implemented it's easy to get started.
  • Without any BI expertise or resources available to your organization, the implementation of this is difficult. If you aren't used to BI tools and don't have an expert in house, the terminology can be difficult to understand at first.
  • Their support is not on hand to help you if you encounter any issues, at least not on all the plans or the basic plans. Real-time support service is an add-on, so you'll need to be patient if you require help or pay extra money.
  • More functionality for the tool is needed to compete with other heavyweights in the arena like Tableau, Qlik, and Microstrategy. Still lacks the robustness, functionality, and flexibility other competing products possess.
Anonymous | TrustRadius Reviewer

Usability

ClicData

ClicData 9.5
Based on 2 answers
It always works, and once you have the hang of it, it's easy to use. Visualizes data, generates reports, and makes my life easier. That's enough for me to recommend it. Be sure to watch some videos and spend time creating custom templates to make your life easier once it's up and running.
Anonymous | TrustRadius Reviewer

Tableau CRM (formerly Einstein Analytics)

Tableau CRM (formerly Einstein Analytics) 7.5
Based on 4 answers
Overall usability is absolutely worth the price. It help me to save tons of time working on raw data in Excel file. It also minimize the discrepancy in data format when there are multiple user inputting the data. Every data inputted in Salesforce is standardized, therefore it is very easy to keep track / generating performance report even though you are having more than 20 projects recorded in Salesforce Einstein Analytics.
Tony Phan | TrustRadius Reviewer

Support Rating

ClicData

ClicData 10.0
Based on 2 answers
We've only needed support a couple times in the beginning as we were learning the system and how to display our data in interesting ways. Every time we reached out we got very detailed responses and were connected to someone that you could tell was very interested in making sure we were happy with how things were going.
Anonymous | TrustRadius Reviewer

Tableau CRM (formerly Einstein Analytics)

Tableau CRM (formerly Einstein Analytics) 7.7
Based on 4 answers
I gave Salesforce Einstein Analytics tool a slightly above average rating of 6. Because its trailhead portal has extensive documentation and use cases around how to implement Salesforce tools and how to master their user interface. But it has limited video or human tutorials. Plus, there is not enough background on web analytics, statistical modeling, artificial intelligence or machine learning. So, a user may struggle when leveraging their dashboard or modeling features. Finally, support documents are focused on learning the tool but don't provide enough context on how to do custom implementation or troubleshoot data integration issues.
Anonymous | TrustRadius Reviewer

Implementation Rating

ClicData

No score
No answers yet
No answers on this topic

Tableau CRM (formerly Einstein Analytics)

Tableau CRM (formerly Einstein Analytics) 6.0
Based on 2 answers
An implementation partner would certainly result in greater output in a more efficient amount of time. However, I have found implementation partners to be extremely expensive for the output received (at least working for a non-profit company they are frequently unaffordable). Internal implementation does help with usable output though since internal knowledge would better know the data architecture and business processes
Anonymous | TrustRadius Reviewer

Alternatives Considered

ClicData

We chose ClicData over some other options because it was cost-effective and relatively easy to implement. It didn't require a server to set-up or manage which was nice.
Anonymous | TrustRadius Reviewer

Tableau CRM (formerly Einstein Analytics)

SAC, after our in-depth analysis and extensive testing, was more robust in our opinion. We felt as a team that it offered more out of the box and it appeared that upgrades would be easily available to increase its capabilities and make it more useful for sales team's and our company's needs.
Richard Peterson | TrustRadius Reviewer

Return on Investment

ClicData

  • Better decisions
  • Saves time on reports
  • Easier communication with stakeholders
Anonymous | TrustRadius Reviewer

Tableau CRM (formerly Einstein Analytics)

  • Salesforce Einstein Analytics helped lift roi of email marketing campaigns funded by our suppliers or category teams by improving their open and click rates
  • Salesforce Einstein Analytics helped reduce cart abandonments and improved conversion rates of our product campaigns.
  • Salesforce Einstein Analytics was not that effective in improving adoption of AI tools such as chatbot, voice assistant tool or mobile app. Because of lower sample data.
Anonymous | TrustRadius Reviewer

Screenshots

Tableau CRM (formerly Einstein Analytics)

Pricing Details

ClicData

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$71

ClicData Editions & Modules

Edition
Premium$791
Team$2591
Enterprise$4991
Dedicated$8901
  1. per month
Additional Pricing Details
All plans include multiple users licenses but dashboards can be shared with external users via live links, no license needed. Plans and pricing vary based on the data connectors, refreshes, and the level of automation needed. A few hours of Expert Service are including in all plans but more hours can be purchased. A white label option is also available for consultants and agencies.

Tableau CRM (formerly Einstein Analytics)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Tableau CRM (formerly Einstein Analytics) Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

ClicData
9.4
Tableau CRM (formerly Einstein Analytics)
7.6

Usability

ClicData
9.5
Tableau CRM (formerly Einstein Analytics)
7.5

Support Rating

ClicData
10.0
Tableau CRM (formerly Einstein Analytics)
7.7

Implementation Rating

ClicData
Tableau CRM (formerly Einstein Analytics)
6.0

Add comparison