What users are saying about
This review does not include a rating.
This review does not include a rating.
43 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

Click2Coach

No answers on this topic

Dell EMC Networker

For users with a basic backup system that does not provide advanced data protection this is a life saver in the age we live in where hackers are looking to encrypt and ruin your important backups. I would recommend [Dell EMC Networker] based on its features, price, and ease of use. If you have a similar product already it does not offer many unique features however.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Click2Coach
Dell EMC Networker
6.2
Universal recovery
Click2Coach
Dell EMC Networker
6.5
Live recovery
Click2Coach
Dell EMC Networker
6.8
Recovery verification
Click2Coach
Dell EMC Networker
7.7
Business application protection
Click2Coach
Dell EMC Networker
6.4
Multiple backup destinations
Click2Coach
Dell EMC Networker
4.5
Incremental backup identification
Click2Coach
Dell EMC Networker
5.5
Backup to the cloud
Click2Coach
Dell EMC Networker
5.4
Deduplication and file compression
Click2Coach
Dell EMC Networker
7.4
Snapshots
Click2Coach
Dell EMC Networker
6.9
Flexible deployment
Click2Coach
Dell EMC Networker
4.4
Management dashboard
Click2Coach
Dell EMC Networker
5.9
Platform support
Click2Coach
Dell EMC Networker
5.2
Retention options
Click2Coach
Dell EMC Networker
6.5
Encryption
Click2Coach
Dell EMC Networker
7.2

Pros

Click2Coach

No answers on this topic

Dell EMC Networker

  • Seamlessly integrates with DataDomain
  • Seamlessly integrates with vmWare for extremely fast VM backups
  • Provides agent-based integration for a very wide array of applications-aware backups, including but not limited to: Microsoft SQL/Exchange/Sharepoint, Meditech, Oracle, DB2, Informix, SAP
  • Integrates with a wide family of NAS solutions for NDMP backups
Richard Mattiuzzo | TrustRadius Reviewer

Cons

Click2Coach

No answers on this topic

Dell EMC Networker

  • The GUI is horrible. Giant windows that don't size properly, confusing terminology, multiple clicks to get things done, it's just a disorganized mess. I can't put this in front of my junior techs because it requires some background in DR software to fully comprehend, and even then it's not easy. It feels very much like this was tacked on to a command-line based product as an afterthought.
  • Better management features. It's difficult to integrate with Active Directory, for one. You'll need a Dell EMC tech to help you. Items can't be renamed and have to be recreated. Options are buried in multiple GUI tabs and often are just command line strings in a free-text field. Diagnosing failed jobs and workflows is cumbersome and the errors are often cryptic without some experience. Design it well and pray for uptime, because you need this to work when disaster requires it to.
  • Poor reporting features for an enterprise class product. You can't schedule any type of simple summary (an audit requirement for us) in the base product. To do this requires the additional cost of Data Protection Advisor, which is also horribly designed and impossible to get working quickly.
  • Post-sales contact is non-existent. We've been through a few reps and the project team dropped us at one point with a half-finished implementation when the original sales guy moved on. We only got the the promised product implementation by telling Dell that we weren't paying the bill until they delivered what they promised and were contractually obligated to.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Click2Coach

No score
No answers yet
No answers on this topic

Dell EMC Networker

Dell EMC Networker 1.0
Based on 1 answer
There are three reasons for not renewing our use of NetWorker: 1) the rising and extremely high cost of support and proprietary hardware needed for deduplication, 2) the complete unreliability of the product (we couldn't recover from a true disaster if we wanted to), and 3) the horrible support from EMC for the product
Anonymous | TrustRadius Reviewer

Usability

Click2Coach

No score
No answers yet
No answers on this topic

Dell EMC Networker

Dell EMC Networker 3.0
Based on 2 answers
NetWorker has the clunkiest interface and unfriendliest CLI with which I have ever had to work. I spent three years hating this application because it took ALL of my time just to keep it running. Even then, I had no confidence in our ability to recover from a disaster because of its unreliability.
Anonymous | TrustRadius Reviewer

Support Rating

Click2Coach

No score
No answers yet
No answers on this topic

Dell EMC Networker

Dell EMC Networker 6.8
Based on 5 answers
The support team has always been good, and there is never an issue that can't be resolved. The techs are competent and know the product. The slightly less than perfect rating I'm giving is because Support shouldn't carry the burden themselves. We hear from Dell sales people all the time, but they never call and ask about this product, nor do they offer to upsell it or make it better. That lack of sales support and coherence hurts the overall rating a bit. When I spend my company's money on your product, I expect you to at least ACT like you care, if not actually care for real. It influences my opinion and future purchasing habits.
Anonymous | TrustRadius Reviewer

Implementation Rating

Click2Coach

No score
No answers yet
No answers on this topic

Dell EMC Networker

Dell EMC Networker 1.0
Based on 2 answers
How can anyone build a house without a blueprint? NetWorker was ramrodded into place here without a design or implementation plan. The result was a setup that was doomed from the start and never worked reliable over the full three years of our contract obligation.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Click2Coach

No answers on this topic

Dell EMC Networker

EMC and Unitrends are equal at the file level and SQL backups. What makes Unitrends the better product is the ability to backup VMs as a whole. They both have the ability to email reports about failures and hardware issues. Unitrends has superior support and knowledge base and support is available 24/7.
Anonymous | TrustRadius Reviewer

Return on Investment

Click2Coach

No answers on this topic

Dell EMC Networker

  • When you get into the deep dive of features there is quite a learning curve for those options so it's a lot to learn.
  • Restores and restore verification is very fast so you save some time there.
  • Costs are fairly high so an ROI may take some time vs a standard backup software.
Anonymous | TrustRadius Reviewer

Pricing Details

Click2Coach

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Dell EMC Networker

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Click2Coach
Dell EMC Networker
7.1

Likelihood to Renew

Click2Coach
Dell EMC Networker
1.0

Usability

Click2Coach
Dell EMC Networker
3.0

Support Rating

Click2Coach
Dell EMC Networker
6.8

Implementation Rating

Click2Coach
Dell EMC Networker
1.0

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