Click2Magic vs. Live2Support

Click2Magic

9 Reviews and Ratings

Live2Support

2 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Click2Magic	Score 8.9 out of 10	N/A	Click2Magic helps businesses of all forms and sizes engage their website visitors with its live chat facility. Not just only live chat, but it also allows business owners to assess qualified leads and helps them convert into the potential customer base. This real-time customer engaging software lets users know the behavior, purchasing patterns, expectations, and needs of the customer, making you work on what they want. Click2Magic can be integrated across the websites of web and mobile apps as a…	$18 per month
Live2Support	Score 10.0 out of 10	N/A	Live2Support is a live chat software for online customer service	$9.99 per month

Pricing

Click2Magic

Live2Support

Editions & Modules

ADD-ON: $18
per month
PROFESSIONAL: $39
Per Seat/Month, Billed Annually.
ENTERPRISE: $69
Per Seat/Month, Billed Annually.

No answers on this topic

Offerings

Pricing Offerings
Click2Magic	Live2Support
Free Trial
Yes	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

$39 Per Seat/Month, Billed Annually.

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Click2Magic	Live2Support
Top Pros	Pro Real time communication Pro Website visitors Pro Lead generation	Pro Chat window Pro Canned responses Pro Customer support
Top Cons	Minus Useful features	Minus Control panel Minus Color scheme

Best Alternatives
	Click2Magic	Live2Support
Small Businesses	Gist Score 9.6 out of 10	Gist Score 9.6 out of 10
Medium-sized Companies	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
Enterprises	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Click2Magic	Live2Support
Likelihood to Recommend	9.7 (5 ratings)	10.0 (1 ratings)

User Testimonials
	Click2Magic	Live2Support
Likelihood to Recommend	Tvisha Systems Pvt Ltd It is best suited for sales, marketplaces, and customer support. Savitri Nayani Digital Marketing Executive Read full review	Live2Support Using LiveChat for the type of company I work for (inside sales - remote) is wonderful. Since we are not seeing our clients face to face, the chat feature on our website is amazing for helping assist others. The only time it becomes a hassle is when the current client/chatter wants a direct call from the person they are chatting with. We try not to double dip in being logged into both the phone and chat at the same time, but we typically are able to resolve the issue without any pains. Incentivized Verified User Anonymous Read full review
Pros	Tvisha Systems Pvt Ltd Personalized conversations CRM integration Powerful archives Maanav Raj Digital Marketing Executive Read full review	Live2Support Their customer support is so quick with help/responses! In the two years that I have used the product, I haven't experienced any downtime. Consistency, professional and clean, user-friendly. Incentivized Verified User Anonymous Read full review
Cons	Tvisha Systems Pvt Ltd This live chat app is easy to use and implement. No complexity! Sai Pratyush Software Developer Read full review	Live2Support Making it easier to find archived chats (having the option for just one's self) Color scheme changes - maybe some darker colors, not as bright/whites A different way of transferring to dept's and not just giving a direct transfer option as the first option. Incentivized Verified User Anonymous Read full review
Alternatives Considered	Tvisha Systems Pvt Ltd This free live chat app has all the essential features we required for our organization. And the tool we have selected previously has only basic features in the free plan and we need to pay for premium features and the paid plan has some features that we do not want. So, we tried Click2magic for 14 days and we are happy with the features. So, we are continuing with this live chat software. Shaik Imran Search Engine Optimization Analyst Read full review	Live2Support They all serve different purposes but LiveChat is the only platform that's actually just for chatting rather than for communication amongst remote employees. All systems work together though and for that, our teams run smoothly and communication is amazing! Incentivized Verified User Anonymous Read full review
Return on Investment	Tvisha Systems Pvt Ltd Through Click2Magic we got more number of leads it helped our company to understand the query's of the customer through live chat support Ramya jamanjyothi Digital Marketing Intern Read full review	Live2Support Helps us keep up with our current customers and resolve their issues ASAP Allows for new sales to come through easily. Makes it easier to explain the product and show as we go along. API's allow for a ticket to be created with each chat (into our CRM) and allows us to keep track of the chatters throughout the day and log any information we may have missed. Incentivized Verified User Anonymous Read full review
ScreenShots	Click2Magic Screenshots