Click2Magic vs. LiveChat HelpDesk

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Click2Magic
Score 9.7 out of 10
N/A
Click2Magic helps businesses of all forms and sizes engage their website visitors with its live chat facility. Not just only live chat, but it also allows business owners to assess qualified leads and helps them convert into the potential customer base. This real-time customer engaging software lets users know the behavior, purchasing patterns, expectations, and needs of the customer, making you work on what they want. Click2Magic can be integrated across the websites of web and mobile apps as a…
$18
per month
LiveChat HelpDesk
Score 8.9 out of 10
N/A
From LiveChat, HelpDesk is a ticketing solution that customer support teams can use to optimize their communication with customers. According to the vendor, HelpDesk's easy-to-use collaboration tools enables teams to limit their efforts and multiply their results. The vendor states that HelpDesk fosters teamwork and simplifies the customer support process. Teams can use tagging and adding private notes to cooperate faster. All the tickets are structured in one easy-to-navigate platform.…
$19
per agent/month
Pricing
Click2MagicLiveChat HelpDesk
Editions & Modules
ADD-ON
$18
per month
PROFESSIONAL
$39
Per Seat/Month, Billed Annually.
ENTERPRISE
$69
Per Seat/Month, Billed Annually.
HelpDesk
$19.00
per agent/month
Offerings
Pricing Offerings
Click2MagicLiveChat HelpDesk
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup Fee$39 Per Seat/Month, Billed Annually.No setup fee
Additional Details
More Pricing Information
Community Pulse
Click2MagicLiveChat HelpDesk
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
Click2MagicLiveChat HelpDesk
Small Businesses
Olark
Olark
Score 8.6 out of 10
Agiloft Flexible Service Desk Suite
Agiloft Flexible Service Desk Suite
Score 9.0 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 9.9 out of 10
Agiloft Flexible Service Desk Suite
Agiloft Flexible Service Desk Suite
Score 9.0 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 9.9 out of 10
LiveChat
LiveChat
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Click2MagicLiveChat HelpDesk
Likelihood to Recommend
9.8
(5 ratings)
-
(0 ratings)
User Testimonials
Click2MagicLiveChat HelpDesk
Likelihood to Recommend
Tvisha Systems Pvt Ltd
It is best suited for sales, marketplaces, and customer support.
Read full review
LiveChat
No answers on this topic
Pros
Tvisha Systems Pvt Ltd
  • Personalized conversations
  • CRM integration
  • Powerful archives
Read full review
LiveChat
No answers on this topic
Cons
Tvisha Systems Pvt Ltd
  • This live chat app is easy to use and implement. No complexity!
Read full review
LiveChat
No answers on this topic
Alternatives Considered
Tvisha Systems Pvt Ltd
This free live chat app has all the essential features we required for our organization. And the tool we have selected previously has only basic features in the free plan and we need to pay for premium features and the paid plan has some features that we do not want. So, we tried Click2magic for 14 days and we are happy with the features. So, we are continuing with this live chat software.
Read full review
LiveChat
No answers on this topic
Return on Investment
Tvisha Systems Pvt Ltd
  • Through Click2Magic we got more number of leads
  • it helped our company to understand the query's of the customer through live chat support
Read full review
LiveChat
No answers on this topic
ScreenShots

Click2Magic Screenshots

Screenshot of Click2MagicScreenshot of Click2Magic - DashboardScreenshot of Click2Magic - chat

LiveChat HelpDesk Screenshots

Screenshot of A single ticket view.Screenshot of A list of all tickets stored in the application.Screenshot of Create a new support ticket from within the application.