Click2Magic vs. HelpDesk
Click2Magic vs. HelpDesk
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Click2Magic | N/A | Click2Magic helps businesses of all forms and sizes engage their website visitors with its live chat facility. Not just only live chat, but it also allows business owners to assess qualified leads and helps them convert into the potential customer base. This real-time customer engaging software lets users know the behavior, purchasing patterns, expectations, and needs of the customer, making you work on what they want. Click2Magic can be integrated across the websites of web and mobile apps as a… | $18 per month | |
 HelpDesk | N/A | From LiveChat, HelpDesk is a ticketing solution that customer support teams can use to optimize their communication with customers. HelpDesk's collaboration tools help teams to limit their efforts and multiply their results. HelpDesk aims to foster teamwork and simplifies the customer support process. Teams can use tagging and adding private notes to cooperate faster. All the tickets are structured in one platform. HelpDesk also provides data encryption to increase its security level.… | $19 per agent/month |
| Click2Magic | HelpDesk | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
|
| ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | $39 Per Seat/Month, Billed Annually. | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Click2Magic | HelpDesk | |
|---|---|---|
| Top Pros | No answers on this topic | |
| Top Cons |
| No answers on this topic |
| Click2Magic | HelpDesk | |
|---|---|---|
| Small Businesses |  Gist Score 9.6 out of 10 |  Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
| Medium-sized Companies |  Genesys DX (discontinued) Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
| Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 |  Salesforce Service Cloud Score 8.7 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Click2Magic | HelpDesk | |
|---|---|---|
| Likelihood to Recommend | 9.7 (5 ratings) | - (0 ratings) |
| Click2Magic | HelpDesk | |
|---|---|---|
| Likelihood to Recommend | Tvisha Systems Pvt Ltd
 Savitri Nayani Digital Marketing Executive | LiveChat No answers on this topic |
| Pros | Tvisha Systems Pvt Ltd
 Maanav Raj Digital Marketing Executive | LiveChat No answers on this topic |
| Cons | Tvisha Systems Pvt Ltd
 Sai Pratyush Software Developer | LiveChat No answers on this topic |
| Alternatives Considered | Tvisha Systems Pvt Ltd
 Shaik Imran Search Engine Optimization Analyst | LiveChat No answers on this topic |
| Return on Investment | Tvisha Systems Pvt Ltd
 Ramya jamanjyothi Digital Marketing Intern | LiveChat No answers on this topic |
| ScreenShots | Click2Magic Screenshots   | HelpDesk Screenshots   |