Chose ClickDesk
ClickDesk is offering top-notch services for clients to communicate and contact their customers on their phones or live with the complete and robust platform. I think it is best of all.
Product | Rating | Most Used By | Product Summary | Starting Price |
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ClickDesk | N/A | ClickDesk is an engagement platform offering live chat, video and social capabilities. ClickDesk also includes help desk functionality (ticket management, email support, alerts, etc.). | $16.99 per month | |
Freshchat | N/A | Freshchat is an AI-powered customer messaging software used by businesses of all sizes to offer digital-first customer service across various channels like WhatsApp, Apple Business Chat, Facebook Messenger, website, mobile app, and others. With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible. This is where businesses can use Freshchat's messaging… | $15 Per Agent per month , billed annually |
ClickDesk | Freshchat | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | $15 per Agent | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
ClickDesk | Freshchat | |
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Considered Both Products | ClickDesk | Freshchat |
Top Pros | No answers on this topic | |
Top Cons |
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ClickDesk | Freshchat | |
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Small Businesses | Gist Score 9.6 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ClickDesk | Freshchat | |
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Likelihood to Recommend | 3.0 (6 ratings) | 9.0 (24 ratings) |
Likelihood to Renew | - (0 ratings) | 9.5 (2 ratings) |
Usability | - (0 ratings) | 9.0 (1 ratings) |
Support Rating | - (0 ratings) | 9.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (1 ratings) |
ClickDesk | Freshchat | |
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Likelihood to Recommend | ClickDesk | Freshworks Inc |
Pros | ClickDesk | Freshworks Inc |
Cons | ClickDesk | Freshworks Inc |
Likelihood to Renew | ClickDesk No answers on this topic | Freshworks Inc |
Usability | ClickDesk No answers on this topic | Freshworks Inc |
Support Rating | ClickDesk No answers on this topic | Freshworks Inc |
Implementation Rating | ClickDesk No answers on this topic | Freshworks Inc |
Alternatives Considered | ClickDesk | Freshworks Inc |
Return on Investment | ClickDesk | Freshworks Inc |
ScreenShots | Freshchat Screenshots |