35 Ratings
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Score 4.8 out of 100
76 Ratings
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Score 7.3 out of 100

Feature Set Ratings

    Email & Online Marketing

    3.8

    ClickDimensions

    38%

    Emplifi Social Marketing Cloud

    Feature Set Not Supported
    N/A
    ClickDimensions ranks higher in 9/9 features

    WYSIWYG email editor

    5.2
    52%
    8 Ratings
    N/A
    0 Ratings

    Dynamic content

    3.8
    38%
    10 Ratings
    N/A
    0 Ratings

    Ability to test dynamic content

    1.4
    14%
    10 Ratings
    N/A
    0 Ratings

    Landing pages

    1.6
    16%
    10 Ratings
    N/A
    0 Ratings

    A/B testing

    3.6
    36%
    10 Ratings
    N/A
    0 Ratings

    Mobile optimization

    1.8
    18%
    10 Ratings
    N/A
    0 Ratings

    Email deliverability reporting

    4.4
    44%
    18 Ratings
    N/A
    0 Ratings

    List management

    5.8
    58%
    9 Ratings
    N/A
    0 Ratings

    Triggered drip sequences

    6.2
    62%
    9 Ratings
    N/A
    0 Ratings

    Lead Management

    4.7

    ClickDimensions

    47%

    Emplifi Social Marketing Cloud

    Feature Set Not Supported
    N/A
    ClickDimensions ranks higher in 4/4 features

    Lead nurturing

    7.0
    70%
    9 Ratings
    N/A
    0 Ratings

    Lead scoring and grading

    5.0
    50%
    9 Ratings
    N/A
    0 Ratings

    Data quality management

    3.0
    30%
    8 Ratings
    N/A
    0 Ratings

    Automated sales alerts and tasks

    4.0
    40%
    7 Ratings
    N/A
    0 Ratings

    Campaign Management

    2.5

    ClickDimensions

    25%

    Emplifi Social Marketing Cloud

    Feature Set Not Supported
    N/A
    ClickDimensions ranks higher in 2/2 features

    Calendaring

    4.0
    40%
    5 Ratings
    N/A
    0 Ratings

    Event/webinar marketing

    1.0
    10%
    6 Ratings
    N/A
    0 Ratings

    Social Media Marketing

    5.5

    ClickDimensions

    55%

    Emplifi Social Marketing Cloud

    Feature Set Not Supported
    N/A
    ClickDimensions ranks higher in 2/2 features

    Social sharing and campaigns

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    Social profile integration

    3.1
    31%
    3 Ratings
    N/A
    0 Ratings

    Reporting & Analytics

    2.6

    ClickDimensions

    26%

    Emplifi Social Marketing Cloud

    Feature Set Not Supported
    N/A
    ClickDimensions ranks higher in 3/3 features

    Dashboards

    2.0
    20%
    9 Ratings
    N/A
    0 Ratings

    Standard reports

    2.0
    20%
    9 Ratings
    N/A
    0 Ratings

    Custom reports

    3.8
    38%
    7 Ratings
    N/A
    0 Ratings

    Platform & Infrastructure

    4.4

    ClickDimensions

    44%

    Emplifi Social Marketing Cloud

    Feature Set Not Supported
    N/A
    ClickDimensions ranks higher in 6/6 features

    API

    1.0
    10%
    5 Ratings
    N/A
    0 Ratings

    Role-based workflow & approvals

    1.0
    10%
    5 Ratings
    N/A
    0 Ratings

    Customizability

    2.3
    23%
    7 Ratings
    N/A
    0 Ratings

    Integration with Salesforce.com

    7.0
    70%
    2 Ratings
    N/A
    0 Ratings

    Integration with Microsoft Dynamics CRM

    7.2
    72%
    10 Ratings
    N/A
    0 Ratings

    Integration with SugarCRM

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Emplifi Social Marketing Cloud is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating

    Likelihood to Recommend

    2.0

    ClickDimensions

    20%
    10 Ratings
    7.6

    Emplifi Social Marketing Cloud

    76%
    30 Ratings

    Likelihood to Renew

    9.0

    ClickDimensions

    90%
    1 Rating
    9.1

    Emplifi Social Marketing Cloud

    91%
    4 Ratings

    Usability

    5.0

    ClickDimensions

    50%
    3 Ratings
    7.3

    Emplifi Social Marketing Cloud

    73%
    1 Rating

    Support Rating

    1.0

    ClickDimensions

    10%
    4 Ratings
    9.1

    Emplifi Social Marketing Cloud

    91%
    8 Ratings

    Online Training

    ClickDimensions

    N/A
    0 Ratings
    6.0

    Emplifi Social Marketing Cloud

    60%
    1 Rating

    Implementation Rating

    ClickDimensions

    N/A
    0 Ratings
    9.1

    Emplifi Social Marketing Cloud

    91%
    4 Ratings

    Likelihood to Recommend

    ClickDimensions

    ClickDimensions is great for SMB companies looking for an easy to use, robust platform especially in situations where there are only a few people within the Marketing Department.
    Read full review

    Emplifi Inc

    SocialBakers is great for scheduling content since it allows you to upload content, add copy, schedule it for a time it will get the most engagement and eyes, and pass it along the approval pipeline for your organization. Additionally, the reporting and analytics tool provides a comprehensive overview of campaigns. I do not recommend SocialBakers for community management. The process is too complicated and takes far longer than other tools available
    Read full review

    Pros

    ClickDimensions

    • The nurture campaign builder was great. Easy to use and to follow along with.
    • The drop and drag editor was easy to use and you could start using it with no training.
    • I always like when a service offers a certification for their product. ClickDimensions training was easy to follow, gave good content/tips/tricks and really helped me learn the platform.
    Read full review

    Emplifi Inc

    • Post Performance Prediction helps you lower your CPC as well as increase the amount of engagements you receive on your Instagram posts.
    • Quickly and easily understand the paid content strategy of your competitors, but also justify your own promotion budget as a result.
    • Detailed chart that outlines the predicted interactions that each post will receive in the upcoming hours.
    Read full review

    Cons

    ClickDimensions

    • Creating lists based on customer email behaviour was technically possible, but in practise nearly impossible
    • Managing customer preferences and subscriptions felt extremely convoluted
    • Interfaces generally not intuitive
    • Reporting was not in the class of competitors
    • Deliverability - seems like in onboarding basic things weren't checked off. We really needed a platform expert to implement.
    Read full review

    Emplifi Inc

    • In the publishing calendar. It seems like I have to change my filters every time I login. Would be nice if it could save our settings from session to session.
    • Dark posts parameters are set. Not having to be able to customize further has turned us away from using that feature in Socialbakers.
    Read full review

    Pricing Details

    ClickDimensions

    Starting Price

    Editions & Modules

    ClickDimensions editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Emplifi Social Marketing Cloud

      Starting Price

      $50 per month

      Editions & Modules

      Emplifi Social Marketing Cloud editions and modules pricing
      EditionModules
      The Essential Package. Available to purchase online now.$2001

      Footnotes

      1. per month

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      - For the Complete Socialbakers Platform, please request a consultation - Unify all your social marketing operations in one. Everything from audience research to strategic planning to execution and measurement, it’s the go-to platform for marketing teams.

      Likelihood to Renew

      ClickDimensions

      I see no reason for us to deprecate use at this point. It is important for us as a business to maintain our partnership with them and keep on the pulse of leading technology. ClickDimensions is a marketplace leader for the world of marketing automation, and in coordination with CRM, it's all the more relevant.
      Read full review

      Emplifi Inc

      Very satisfied about the output and the reports.
      Read full review

      Usability

      ClickDimensions

      I want to stay neutral. It's not that this product doesn't have appealing features or capabilities, it's that they aren't consistent and stable. So you lose data or your data is not accurate. Or some connection fails and the workflow doesn't trigger as it is supposed to, or the visits or clicks or other metrics contain bad data one month, then the next they're back to normal. This company needs to focus on getting their core product right and not on new features.
      Read full review

      Emplifi Inc

      Web version is perfect. Lost 2 points because of mobile version that could be optimized.
      Read full review

      Support Rating

      ClickDimensions

      You submit a ticket and they will always come back asking for more information. So the next time you try to be proactive and add that information to the original ticket, but then they come back and ask for something else. It gets to the point where you have to believe it is a stall tactic. You ask for more detail into their processes and you get the runaround. 9 times out of ten they will point the finger at Dynamics 365 as the culprit. It is like pulling teeth to get to Tier 2 support and then the questions start all over again, even if you send screenshots.
      Read full review

      Emplifi Inc

      Compared to other vendors that generally charge you for customer support and a not always perfect service, SocialBakers support is included and very efficient.
      Read full review

      Online Training

      ClickDimensions

      No answers on this topic

      Emplifi Inc

      The online training was fine but, in the end, the best way to learn any product is by actually using it.
      Read full review

      Implementation Rating

      ClickDimensions

      No answers on this topic

      Emplifi Inc

      The platform is so easy to understand that no "expensive consulting firm" is necessary to implement it!
      Read full review

      Alternatives Considered

      ClickDimensions

      Clickdimensions is severely impeded by its integration into Dynamics CRM. Consequently it lacks the Intuitiveness of HubSpot, and the straightforward usability of MailChimp. It is a perfect system if you want to exist entirely within Dynamics, but it requires a high degree of expertise in Dynamics to get maximum value out of it. We're currently migrating to HubSpot, and while the initial integration is proving challenging, I already sense we will be able to deliver a lot more of our marketing goals much more easily, and see an ROI.
      Read full review

      Emplifi Inc

      Socialbakers' team is more open to have conversation about the product. They are more helpful and their customer service is way better. They almost do same things, however Socialbakers has a cleaner interface and it is easier to use by the team
      Read full review

      Return on Investment

      ClickDimensions

      • Tracking Email Engagement by customer is much easier. Real Time Stats/Email Engagement Report already built in.
      • Lead scoring helps develop more qualified leads.
      Read full review

      Emplifi Inc

      • Actually this is not a software that can give you exactly an ROI, but obviously, it gives you the metrics of how your campaigns are doing.
      • It gives you great insight to make decisions based on the statistics. Which is the best “ROI” I think.
      Read full review

      Screenshots

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