What users are saying about
30 Ratings
1 Rating
30 Ratings
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Score 3.7 out of 100
1 Rating
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Score 5 out of 100

Likelihood to Recommend

ClickDimensions

ClickDimensions is great for SMB companies looking for an easy to use, robust platform especially in situations where there are only a few people within the Marketing Department.
Emily Olson | TrustRadius Reviewer

EasyMail7

It helps with managing email lists and reaching out to new potential customers.
It's a decent marketing automation solution for creating and managing drip campaigns. It works, but the fact that it isn't cloud-based, makes it seem like it rarely, if ever, gets improvements to its interface when it could really use some. Its interface feels outdated, when a fresher, more modern design and format could be really useful. The upside to it not being a cloud-based service is you don't have to "rent" it and it's a one-time fee.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

ClickDimensions
4.3
EasyMail7
6.0
WYSIWYG email editor
ClickDimensions
5.3
EasyMail7
6.0
Dynamic content
ClickDimensions
4.2
EasyMail7
6.0
Ability to test dynamic content
ClickDimensions
4.6
EasyMail7
5.0
Landing pages
ClickDimensions
2.7
EasyMail7
A/B testing
ClickDimensions
4.9
EasyMail7
Mobile optimization
ClickDimensions
4.5
EasyMail7
Email deliverability reporting
ClickDimensions
2.7
EasyMail7
6.0
List management
ClickDimensions
4.0
EasyMail7
7.0
Triggered drip sequences
ClickDimensions
5.5
EasyMail7
6.0

Lead Management

ClickDimensions
3.7
EasyMail7
Lead nurturing
ClickDimensions
2.8
EasyMail7
Lead scoring and grading
ClickDimensions
4.6
EasyMail7
Data quality management
ClickDimensions
3.2
EasyMail7
Automated sales alerts and tasks
ClickDimensions
4.1
EasyMail7

Campaign Management

ClickDimensions
2.7
EasyMail7
Calendaring
ClickDimensions
4.1
EasyMail7
Event/webinar marketing
ClickDimensions
1.2
EasyMail7

Social Media Marketing

ClickDimensions
5.6
EasyMail7
Social sharing and campaigns
ClickDimensions
8.0
EasyMail7
Social profile integration
ClickDimensions
3.2
EasyMail7

Reporting & Analytics

ClickDimensions
2.9
EasyMail7
Dashboards
ClickDimensions
2.4
EasyMail7
Standard reports
ClickDimensions
2.4
EasyMail7
Custom reports
ClickDimensions
3.9
EasyMail7

Platform & Infrastructure

ClickDimensions
5.0
EasyMail7
API
ClickDimensions
1.2
EasyMail7
Role-based workflow & approvals
ClickDimensions
1.3
EasyMail7
Customizability
ClickDimensions
5.3
EasyMail7
Integration with Salesforce.com
ClickDimensions
7.0
EasyMail7
Integration with Microsoft Dynamics CRM
ClickDimensions
7.3
EasyMail7
Integration with SugarCRM
ClickDimensions
8.0
EasyMail7

Pros

ClickDimensions

  • The nurture campaign builder was great. Easy to use and to follow along with.
  • The drop and drag editor was easy to use and you could start using it with no training.
  • I always like when a service offers a certification for their product. ClickDimensions training was easy to follow, gave good content/tips/tricks and really helped me learn the platform.
Neville Wiles | TrustRadius Reviewer

EasyMail7

  • Manage various lists.
  • Manage different campaigns.
  • Allow you to unsubscribe recipients easily.
  • Allow you to create an email flow and date them.
Anonymous | TrustRadius Reviewer

Cons

ClickDimensions

  • Creating lists based on customer email behaviour was technically possible, but in practise nearly impossible
  • Managing customer preferences and subscriptions felt extremely convoluted
  • Interfaces generally not intuitive
  • Reporting was not in the class of competitors
  • Deliverability - seems like in onboarding basic things weren't checked off. We really needed a platform expert to implement.
Anonymous | TrustRadius Reviewer

EasyMail7

  • The functionality of the product could be easier.
  • It can be tough to find features you're looking for within the product (but they're usually there).
  • Scheduling process could be clearer.
  • Most features could be streamlined or simplified better.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

ClickDimensions

ClickDimensions 9.0
Based on 1 answer
I see no reason for us to deprecate use at this point. It is important for us as a business to maintain our partnership with them and keep on the pulse of leading technology. ClickDimensions is a marketplace leader for the world of marketing automation, and in coordination with CRM, it's all the more relevant.
Anonymous | TrustRadius Reviewer

EasyMail7

No score
No answers yet
No answers on this topic

Usability

ClickDimensions

ClickDimensions 5.0
Based on 3 answers
I want to stay neutral. It's not that this product doesn't have appealing features or capabilities, it's that they aren't consistent and stable. So you lose data or your data is not accurate. Or some connection fails and the workflow doesn't trigger as it is supposed to, or the visits or clicks or other metrics contain bad data one month, then the next they're back to normal. This company needs to focus on getting their core product right and not on new features.
Karen Chamberlain | TrustRadius Reviewer

EasyMail7

No score
No answers yet
No answers on this topic

Support Rating

ClickDimensions

ClickDimensions 1.0
Based on 4 answers
You submit a ticket and they will always come back asking for more information. So the next time you try to be proactive and add that information to the original ticket, but then they come back and ask for something else. It gets to the point where you have to believe it is a stall tactic. You ask for more detail into their processes and you get the runaround. 9 times out of ten they will point the finger at Dynamics 365 as the culprit. It is like pulling teeth to get to Tier 2 support and then the questions start all over again, even if you send screenshots.
Karen Chamberlain | TrustRadius Reviewer

EasyMail7

No score
No answers yet
No answers on this topic

Alternatives Considered

ClickDimensions

Clickdimensions is severely impeded by its integration into Dynamics CRM. Consequently it lacks the Intuitiveness of HubSpot, and the straightforward usability of MailChimp. It is a perfect system if you want to exist entirely within Dynamics, but it requires a high degree of expertise in Dynamics to get maximum value out of it. We're currently migrating to HubSpot, and while the initial integration is proving challenging, I already sense we will be able to deliver a lot more of our marketing goals much more easily, and see an ROI.
Chris Thorne | TrustRadius Reviewer

EasyMail7

No answers on this topic

Return on Investment

ClickDimensions

  • Tracking Email Engagement by customer is much easier. Real Time Stats/Email Engagement Report already built in.
  • Lead scoring helps develop more qualified leads.
Emily Olson | TrustRadius Reviewer

EasyMail7

  • Low risk for investment cost.
  • Potential for greater reach to new or existing clients.
  • Clumsy interface causes use to take more time, however.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

ClickDimensions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

EasyMail7

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

ClickDimensions
3.3
EasyMail7
5.0

Likelihood to Renew

ClickDimensions
9.0
EasyMail7

Usability

ClickDimensions
5.0
EasyMail7

Support Rating

ClickDimensions
1.0
EasyMail7

Add comparison