What users are saying about
33 Ratings
2 Ratings
33 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 3.8 out of 100
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.7 out of 100

Likelihood to Recommend

ClickDimensions

ClickDimensions is great for SMB companies looking for an easy to use, robust platform especially in situations where there are only a few people within the Marketing Department.
Emily Olson | TrustRadius Reviewer

Juicer

Juicer is great for any campaign, hashtag, or event-related website. For example, we've created this website for a friend's event (the "Pirate Summit", and it looks like this https://www.juicer.io/pirate-summit). Also, artists use it a lot, for example, Bon Jovi's official site at https://www.juicer.io/bonjovi. You can also build a lot of stuff around it, and just keep Juicer's aggregated social media feed in an iFrame. Juicer is less well suited if you want to enable actions from social media, e.g. buying a physical product. In these cases, classic e-commerce shops are better suited.
Tim Schumacher | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

ClickDimensions
4.0
Juicer
WYSIWYG email editor
ClickDimensions
5.3
Juicer
Dynamic content
ClickDimensions
4.0
Juicer
Ability to test dynamic content
ClickDimensions
2.5
Juicer
Landing pages
ClickDimensions
2.0
Juicer
A/B testing
ClickDimensions
4.1
Juicer
Mobile optimization
ClickDimensions
2.7
Juicer
Email deliverability reporting
ClickDimensions
3.7
Juicer
List management
ClickDimensions
5.5
Juicer
Triggered drip sequences
ClickDimensions
6.1
Juicer

Lead Management

ClickDimensions
4.5
Juicer
Lead nurturing
ClickDimensions
5.9
Juicer
Lead scoring and grading
ClickDimensions
4.9
Juicer
Data quality management
ClickDimensions
3.1
Juicer
Automated sales alerts and tasks
ClickDimensions
4.0
Juicer

Campaign Management

ClickDimensions
2.5
Juicer
Calendaring
ClickDimensions
4.0
Juicer
Event/webinar marketing
ClickDimensions
1.0
Juicer

Social Media Marketing

ClickDimensions
5.5
Juicer
Social sharing and campaigns
ClickDimensions
8.0
Juicer
Social profile integration
ClickDimensions
3.1
Juicer

Reporting & Analytics

ClickDimensions
2.6
Juicer
Dashboards
ClickDimensions
2.0
Juicer
Standard reports
ClickDimensions
2.0
Juicer
Custom reports
ClickDimensions
3.8
Juicer

Platform & Infrastructure

ClickDimensions
4.6
Juicer
API
ClickDimensions
1.0
Juicer
Role-based workflow & approvals
ClickDimensions
1.1
Juicer
Customizability
ClickDimensions
3.1
Juicer
Integration with Salesforce.com
ClickDimensions
7.0
Juicer
Integration with Microsoft Dynamics CRM
ClickDimensions
7.3
Juicer
Integration with SugarCRM
ClickDimensions
8.0
Juicer

Pros

ClickDimensions

  • The nurture campaign builder was great. Easy to use and to follow along with.
  • The drop and drag editor was easy to use and you could start using it with no training.
  • I always like when a service offers a certification for their product. ClickDimensions training was easy to follow, gave good content/tips/tricks and really helped me learn the platform.
Neville Wiles | TrustRadius Reviewer

Juicer

  • Juicer allows me the opportunity to set it and forget it so that I can use my valuable time to focus on other things.
  • Juicer has allowed us to seamlessly ensure that our social media feed can be found on our website and that it will stay up to date at any given moment.
Alexis Senge Johnson, MNM | TrustRadius Reviewer

Cons

ClickDimensions

  • Creating lists based on customer email behaviour was technically possible, but in practise nearly impossible
  • Managing customer preferences and subscriptions felt extremely convoluted
  • Interfaces generally not intuitive
  • Reporting was not in the class of competitors
  • Deliverability - seems like in onboarding basic things weren't checked off. We really needed a platform expert to implement.
Anonymous | TrustRadius Reviewer

Juicer

  • There might be one or two social media sources worth adding, e.g. Tripadvisor.
Tim Schumacher | TrustRadius Reviewer

Likelihood to Renew

ClickDimensions

ClickDimensions 9.0
Based on 1 answer
I see no reason for us to deprecate use at this point. It is important for us as a business to maintain our partnership with them and keep on the pulse of leading technology. ClickDimensions is a marketplace leader for the world of marketing automation, and in coordination with CRM, it's all the more relevant.
Anonymous | TrustRadius Reviewer

Juicer

No score
No answers yet
No answers on this topic

Usability

ClickDimensions

ClickDimensions 5.0
Based on 3 answers
I want to stay neutral. It's not that this product doesn't have appealing features or capabilities, it's that they aren't consistent and stable. So you lose data or your data is not accurate. Or some connection fails and the workflow doesn't trigger as it is supposed to, or the visits or clicks or other metrics contain bad data one month, then the next they're back to normal. This company needs to focus on getting their core product right and not on new features.
Karen Chamberlain | TrustRadius Reviewer

Juicer

No score
No answers yet
No answers on this topic

Support Rating

ClickDimensions

ClickDimensions 1.0
Based on 4 answers
You submit a ticket and they will always come back asking for more information. So the next time you try to be proactive and add that information to the original ticket, but then they come back and ask for something else. It gets to the point where you have to believe it is a stall tactic. You ask for more detail into their processes and you get the runaround. 9 times out of ten they will point the finger at Dynamics 365 as the culprit. It is like pulling teeth to get to Tier 2 support and then the questions start all over again, even if you send screenshots.
Karen Chamberlain | TrustRadius Reviewer

Juicer

No score
No answers yet
No answers on this topic

Alternatives Considered

ClickDimensions

Clickdimensions is severely impeded by its integration into Dynamics CRM. Consequently it lacks the Intuitiveness of HubSpot, and the straightforward usability of MailChimp. It is a perfect system if you want to exist entirely within Dynamics, but it requires a high degree of expertise in Dynamics to get maximum value out of it. We're currently migrating to HubSpot, and while the initial integration is proving challenging, I already sense we will be able to deliver a lot more of our marketing goals much more easily, and see an ROI.
Chris Thorne | TrustRadius Reviewer

Juicer

I haven’t had the first-hand opportunity to try other platforms. Juicer was already being used on our other websites and therefore we’re now utilizing it for the Foundation.
Alexis Senge Johnson, MNM | TrustRadius Reviewer

Return on Investment

ClickDimensions

  • Tracking Email Engagement by customer is much easier. Real Time Stats/Email Engagement Report already built in.
  • Lead scoring helps develop more qualified leads.
Emily Olson | TrustRadius Reviewer

Juicer

  • It's very quick to deploy, so no IT/development costs (except putting in a small javascript, which takes 5 minutes).
  • Definitely positive ROI, it's much cheaper than other solutions which can cost some times 10x as much.
Tim Schumacher | TrustRadius Reviewer

Screenshots

Pricing Details

ClickDimensions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ClickDimensions Editions & Modules

Additional Pricing Details

Juicer

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Juicer Editions & Modules

Edition
Small Plan$0.001
Medium Plan$19.001
Large Plan$99.001
Enterprise Plan$199.001
  1. per month
Additional Pricing Details
**Small Plan Features: 2 source accounts, 1 embeddable social media feed, pulls in new posts every 24 hours, Juicer branding **Medium Plan Features: 5 source accounts, 1 embeddable social media feed, pulls in new posts every hour, moderation and filtering tools, no Juicer branding **Large Plan Features: 15 source accounts, 3 embeddable social media feeds, pulls in new posts every 10 minutes, analytics, moderation, and filter tools, no Juicer branding **Enterprise Plan: customized based on user need, price varies **Campaign Plan: Quick updates best for events, price varies

Rating Summary

Likelihood to Recommend

ClickDimensions
2.3
Juicer
9.7

Likelihood to Renew

ClickDimensions
9.0
Juicer

Usability

ClickDimensions
5.0
Juicer

Support Rating

ClickDimensions
1.0
Juicer

Add comparison