What users are saying about
34 Ratings
1 Rating
34 Ratings
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Score 3.6 out of 100
1 Rating
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Score 8 out of 100

Feature Set Ratings

  • OutreachPlus ranks higher in 1 feature set: Email & Online Marketing

Email & Online Marketing

3.7

ClickDimensions

37%
6.3

OutreachPlus

63%
OutreachPlus ranks higher in 6/9 features

WYSIWYG email editor

5.1
51%
8 Ratings
N/A
0 Ratings

Dynamic content

3.7
37%
10 Ratings
6.0
60%
1 Rating

Ability to test dynamic content

1.6
16%
10 Ratings
7.0
70%
1 Rating

Landing pages

1.6
16%
10 Ratings
7.0
70%
1 Rating

A/B testing

3.6
36%
10 Ratings
7.0
70%
1 Rating

Mobile optimization

2.1
21%
10 Ratings
1.0
10%
1 Rating

Email deliverability reporting

4.0
40%
18 Ratings
8.0
80%
2 Ratings

List management

5.6
56%
9 Ratings
8.0
80%
1 Rating

Triggered drip sequences

6.1
61%
9 Ratings
N/A
0 Ratings

Lead Management

4.7

ClickDimensions

47%

OutreachPlus

Feature Set Not Supported
N/A
ClickDimensions ranks higher in 4/4 features

Lead nurturing

6.8
68%
9 Ratings
N/A
0 Ratings

Lead scoring and grading

5.0
50%
9 Ratings
N/A
0 Ratings

Data quality management

3.0
30%
8 Ratings
N/A
0 Ratings

Automated sales alerts and tasks

4.0
40%
7 Ratings
N/A
0 Ratings

Campaign Management

2.5

ClickDimensions

25%

OutreachPlus

Feature Set Not Supported
N/A
ClickDimensions ranks higher in 2/2 features

Calendaring

4.0
40%
5 Ratings
N/A
0 Ratings

Event/webinar marketing

1.0
10%
6 Ratings
N/A
0 Ratings

Social Media Marketing

5.5

ClickDimensions

55%

OutreachPlus

Feature Set Not Supported
N/A
ClickDimensions ranks higher in 2/2 features

Social sharing and campaigns

8.0
80%
3 Ratings
N/A
0 Ratings

Social profile integration

3.1
31%
3 Ratings
N/A
0 Ratings

Reporting & Analytics

2.6

ClickDimensions

26%

OutreachPlus

Feature Set Not Supported
N/A
ClickDimensions ranks higher in 3/3 features

Dashboards

2.0
20%
9 Ratings
N/A
0 Ratings

Standard reports

2.0
20%
9 Ratings
N/A
0 Ratings

Custom reports

3.8
38%
7 Ratings
N/A
0 Ratings

Platform & Infrastructure

4.4

ClickDimensions

44%

OutreachPlus

Feature Set Not Supported
N/A
ClickDimensions ranks higher in 6/6 features

API

1.0
10%
5 Ratings
N/A
0 Ratings

Role-based workflow & approvals

1.0
10%
5 Ratings
N/A
0 Ratings

Customizability

2.6
26%
7 Ratings
N/A
0 Ratings

Integration with Salesforce.com

7.0
70%
2 Ratings
N/A
0 Ratings

Integration with Microsoft Dynamics CRM

7.1
71%
10 Ratings
N/A
0 Ratings

Integration with SugarCRM

8.0
80%
2 Ratings
N/A
0 Ratings

Attribute Ratings

  • OutreachPlus is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

2.0

ClickDimensions

20%
10 Ratings
8.0

OutreachPlus

80%
1 Rating

Likelihood to Renew

9.0

ClickDimensions

90%
1 Rating

OutreachPlus

N/A
0 Ratings

Usability

5.0

ClickDimensions

50%
3 Ratings

OutreachPlus

N/A
0 Ratings

Support Rating

1.0

ClickDimensions

10%
4 Ratings

OutreachPlus

N/A
0 Ratings

Likelihood to Recommend

ClickDimensions

ClickDimensions is great for SMB companies looking for an easy to use, robust platform especially in situations where there are only a few people within the Marketing Department.
Emily Olson | TrustRadius Reviewer

OutreachPlus

Outreach is well suited for organizations that have a large number of outbound efforts that require a consistent set of records. You can drop 1000 prospects into a sequence, throttle it to send 100 per day, set it to resume OOO replies after a few days, and set it and forget it. Just set up a schedule, make sure you exclude national holidays, and you don't have to touch it ever again.
Anonymous | TrustRadius Reviewer

Pros

ClickDimensions

  • The nurture campaign builder was great. Easy to use and to follow along with.
  • The drop and drag editor was easy to use and you could start using it with no training.
  • I always like when a service offers a certification for their product. ClickDimensions training was easy to follow, gave good content/tips/tricks and really helped me learn the platform.
Neville Wiles | TrustRadius Reviewer

OutreachPlus

  • Consistent messaging.
  • Prospecting.
  • Reporting.
Anonymous | TrustRadius Reviewer

Cons

ClickDimensions

  • Creating lists based on customer email behaviour was technically possible, but in practise nearly impossible
  • Managing customer preferences and subscriptions felt extremely convoluted
  • Interfaces generally not intuitive
  • Reporting was not in the class of competitors
  • Deliverability - seems like in onboarding basic things weren't checked off. We really needed a platform expert to implement.
Anonymous | TrustRadius Reviewer

OutreachPlus

  • Salesforce integration.
  • Prospect migration.
  • Prospect activity detail.
Anonymous | TrustRadius Reviewer

Pricing Details

ClickDimensions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

OutreachPlus

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

Likelihood to Renew

ClickDimensions

ClickDimensions 9.0
Based on 1 answer
I see no reason for us to deprecate use at this point. It is important for us as a business to maintain our partnership with them and keep on the pulse of leading technology. ClickDimensions is a marketplace leader for the world of marketing automation, and in coordination with CRM, it's all the more relevant.
Anonymous | TrustRadius Reviewer

OutreachPlus

No score
No answers yet
No answers on this topic

Usability

ClickDimensions

ClickDimensions 5.0
Based on 3 answers
I want to stay neutral. It's not that this product doesn't have appealing features or capabilities, it's that they aren't consistent and stable. So you lose data or your data is not accurate. Or some connection fails and the workflow doesn't trigger as it is supposed to, or the visits or clicks or other metrics contain bad data one month, then the next they're back to normal. This company needs to focus on getting their core product right and not on new features.
Karen Chamberlain | TrustRadius Reviewer

OutreachPlus

No score
No answers yet
No answers on this topic

Support Rating

ClickDimensions

ClickDimensions 1.0
Based on 4 answers
You submit a ticket and they will always come back asking for more information. So the next time you try to be proactive and add that information to the original ticket, but then they come back and ask for something else. It gets to the point where you have to believe it is a stall tactic. You ask for more detail into their processes and you get the runaround. 9 times out of ten they will point the finger at Dynamics 365 as the culprit. It is like pulling teeth to get to Tier 2 support and then the questions start all over again, even if you send screenshots.
Karen Chamberlain | TrustRadius Reviewer

OutreachPlus

No score
No answers yet
No answers on this topic

Alternatives Considered

ClickDimensions

Clickdimensions is severely impeded by its integration into Dynamics CRM. Consequently it lacks the Intuitiveness of HubSpot, and the straightforward usability of MailChimp. It is a perfect system if you want to exist entirely within Dynamics, but it requires a high degree of expertise in Dynamics to get maximum value out of it. We're currently migrating to HubSpot, and while the initial integration is proving challenging, I already sense we will be able to deliver a lot more of our marketing goals much more easily, and see an ROI.
Chris Thorne | TrustRadius Reviewer

OutreachPlus

We selected Outreach because this software is responsible for revolutionizing our outbound sales process, and it will continue to be the best tool for us for years to come. I've evaluated other options but always came back to Outreach because it's the full package. Outbound sales is extremely scalable with this platform, and running a sales org on it is amazingly easy to manage.
Anonymous | TrustRadius Reviewer

Return on Investment

ClickDimensions

  • Tracking Email Engagement by customer is much easier. Real Time Stats/Email Engagement Report already built in.
  • Lead scoring helps develop more qualified leads.
Emily Olson | TrustRadius Reviewer

OutreachPlus

  • Quicker connection w/leads.
  • Easier streamlined tasks.
  • Increased overall productivity.
Anonymous | TrustRadius Reviewer

Screenshots

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