What users are saying about
33 Ratings
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Score 3.8 out of 100
4 Ratings
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Score 9.5 out of 100

Likelihood to Recommend

ClickDimensions

ClickDimensions is great for SMB companies looking for an easy to use, robust platform especially in situations where there are only a few people within the Marketing Department.
Emily Olson | TrustRadius Reviewer

Pulsar Platform

I think that Pulsar is a good tool for brands or agencies who have a set list of competitors or subbrands that they are looking to do a monthly/weekly comparison of engagement metrics. When you have the brand account inputted, the data is shown in a visually tangible way and easy to comprehend.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

ClickDimensions
4.0
Pulsar Platform
WYSIWYG email editor
ClickDimensions
5.3
Pulsar Platform
Dynamic content
ClickDimensions
4.0
Pulsar Platform
Ability to test dynamic content
ClickDimensions
2.4
Pulsar Platform
Landing pages
ClickDimensions
2.0
Pulsar Platform
A/B testing
ClickDimensions
4.1
Pulsar Platform
Mobile optimization
ClickDimensions
2.7
Pulsar Platform
Email deliverability reporting
ClickDimensions
3.7
Pulsar Platform
List management
ClickDimensions
5.5
Pulsar Platform
Triggered drip sequences
ClickDimensions
6.1
Pulsar Platform

Lead Management

ClickDimensions
4.5
Pulsar Platform
Lead nurturing
ClickDimensions
5.9
Pulsar Platform
Lead scoring and grading
ClickDimensions
4.9
Pulsar Platform
Data quality management
ClickDimensions
3.1
Pulsar Platform
Automated sales alerts and tasks
ClickDimensions
4.0
Pulsar Platform

Campaign Management

ClickDimensions
2.5
Pulsar Platform
Calendaring
ClickDimensions
4.0
Pulsar Platform
Event/webinar marketing
ClickDimensions
1.0
Pulsar Platform

Social Media Marketing

ClickDimensions
5.5
Pulsar Platform
Social sharing and campaigns
ClickDimensions
8.0
Pulsar Platform
Social profile integration
ClickDimensions
3.1
Pulsar Platform

Reporting & Analytics

ClickDimensions
2.6
Pulsar Platform
Dashboards
ClickDimensions
2.0
Pulsar Platform
Standard reports
ClickDimensions
2.0
Pulsar Platform
Custom reports
ClickDimensions
3.8
Pulsar Platform

Platform & Infrastructure

ClickDimensions
4.6
Pulsar Platform
API
ClickDimensions
1.0
Pulsar Platform
Role-based workflow & approvals
ClickDimensions
1.1
Pulsar Platform
Customizability
ClickDimensions
3.1
Pulsar Platform
Integration with Salesforce.com
ClickDimensions
7.0
Pulsar Platform
Integration with Microsoft Dynamics CRM
ClickDimensions
7.3
Pulsar Platform
Integration with SugarCRM
ClickDimensions
8.0
Pulsar Platform

Pros

ClickDimensions

  • The nurture campaign builder was great. Easy to use and to follow along with.
  • The drop and drag editor was easy to use and you could start using it with no training.
  • I always like when a service offers a certification for their product. ClickDimensions training was easy to follow, gave good content/tips/tricks and really helped me learn the platform.
Neville Wiles | TrustRadius Reviewer

Pulsar Platform

  • Track engagements over time
  • Easy to use interface
  • Modern and updated display
Anonymous | TrustRadius Reviewer

Cons

ClickDimensions

  • Creating lists based on customer email behaviour was technically possible, but in practise nearly impossible
  • Managing customer preferences and subscriptions felt extremely convoluted
  • Interfaces generally not intuitive
  • Reporting was not in the class of competitors
  • Deliverability - seems like in onboarding basic things weren't checked off. We really needed a platform expert to implement.
Anonymous | TrustRadius Reviewer

Pulsar Platform

  • Unfortunately, when exporting data it is often hard to read in an easy format.
  • I've used other tools where you can get historical data once you put into the tool but Pulsar cannot do that.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

ClickDimensions

ClickDimensions 9.0
Based on 1 answer
I see no reason for us to deprecate use at this point. It is important for us as a business to maintain our partnership with them and keep on the pulse of leading technology. ClickDimensions is a marketplace leader for the world of marketing automation, and in coordination with CRM, it's all the more relevant.
Anonymous | TrustRadius Reviewer

Pulsar Platform

No score
No answers yet
No answers on this topic

Usability

ClickDimensions

ClickDimensions 5.0
Based on 3 answers
I want to stay neutral. It's not that this product doesn't have appealing features or capabilities, it's that they aren't consistent and stable. So you lose data or your data is not accurate. Or some connection fails and the workflow doesn't trigger as it is supposed to, or the visits or clicks or other metrics contain bad data one month, then the next they're back to normal. This company needs to focus on getting their core product right and not on new features.
Karen Chamberlain | TrustRadius Reviewer

Pulsar Platform

Pulsar Platform 7.0
Based on 1 answer
Pulsar is not a complex tool by any means. The interface is updated and comprehensive, and I've used multiple tools in the past where the interface was very outdated and exporting data was often a difficult process since it was not well organized. The tool works well in visualizing complex data.
Anonymous | TrustRadius Reviewer

Support Rating

ClickDimensions

ClickDimensions 1.0
Based on 4 answers
You submit a ticket and they will always come back asking for more information. So the next time you try to be proactive and add that information to the original ticket, but then they come back and ask for something else. It gets to the point where you have to believe it is a stall tactic. You ask for more detail into their processes and you get the runaround. 9 times out of ten they will point the finger at Dynamics 365 as the culprit. It is like pulling teeth to get to Tier 2 support and then the questions start all over again, even if you send screenshots.
Karen Chamberlain | TrustRadius Reviewer

Pulsar Platform

Pulsar Platform 8.0
Based on 2 answers
I have not had to reach out to Pulsar support before but my coworkers have and said the support was good.
Anonymous | TrustRadius Reviewer

Alternatives Considered

ClickDimensions

Clickdimensions is severely impeded by its integration into Dynamics CRM. Consequently it lacks the Intuitiveness of HubSpot, and the straightforward usability of MailChimp. It is a perfect system if you want to exist entirely within Dynamics, but it requires a high degree of expertise in Dynamics to get maximum value out of it. We're currently migrating to HubSpot, and while the initial integration is proving challenging, I already sense we will be able to deliver a lot more of our marketing goals much more easily, and see an ROI.
Chris Thorne | TrustRadius Reviewer

Pulsar Platform

I think that Pulsar is one of the more updated platforms that I have used and the metrics exported/shown in the dashboard are accurate. I think that some tools report inaccurate metrics gathered from social media platforms due to the new APIs, something that often causes confusion and lack of clarity.
Anonymous | TrustRadius Reviewer

Return on Investment

ClickDimensions

  • Tracking Email Engagement by customer is much easier. Real Time Stats/Email Engagement Report already built in.
  • Lead scoring helps develop more qualified leads.
Emily Olson | TrustRadius Reviewer

Pulsar Platform

  • Input into our algorithm for brand strength and stature
  • Quick engagement tracking
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

ClickDimensions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ClickDimensions Editions & Modules

Additional Pricing Details

Pulsar Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Pulsar Platform Editions & Modules

Edition
TRAC (starter package)$1,2001
  1. 150,000 mentions
Modules
CORE (starter package)$450
  1. none
Additional Pricing Details
Prices listed are on a 'starting from' basis. All TRAC packages have unlimited user log-ins, unlimited search queries and are charged on the amount of mentions pulled in. Bespoke packages are available.

Rating Summary

Likelihood to Recommend

ClickDimensions
2.3
Pulsar Platform
7.0

Likelihood to Renew

ClickDimensions
9.0
Pulsar Platform

Usability

ClickDimensions
5.0
Pulsar Platform
7.0

Support Rating

ClickDimensions
1.0
Pulsar Platform
8.0

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