What users are saying about
34 Ratings
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150 Ratings
34 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 3.6 out of 100

Sendinblue

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150 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.4 out of 100

Feature Set Ratings

  • Sendinblue ranks higher in 2 feature sets: Email & Online Marketing, Reporting & Analytics

Email & Online Marketing

3.7

ClickDimensions

37%
6.9

Sendinblue

69%
Sendinblue ranks higher in 9/9 features

WYSIWYG email editor

5.1
51%
8 Ratings
8.2
82%
79 Ratings

Dynamic content

3.7
37%
10 Ratings
6.6
66%
70 Ratings

Ability to test dynamic content

1.6
16%
10 Ratings
6.3
63%
67 Ratings

Landing pages

1.6
16%
10 Ratings
6.0
60%
11 Ratings

A/B testing

3.6
36%
10 Ratings
6.5
65%
10 Ratings

Mobile optimization

2.1
21%
10 Ratings
7.0
70%
79 Ratings

Email deliverability reporting

4.0
40%
18 Ratings
7.6
76%
126 Ratings

List management

5.6
56%
9 Ratings
7.3
73%
84 Ratings

Triggered drip sequences

6.1
61%
9 Ratings
6.9
69%
48 Ratings

Lead Management

4.7

ClickDimensions

47%

Sendinblue

Feature Set Not Supported
N/A
ClickDimensions ranks higher in 4/4 features

Lead nurturing

6.8
68%
9 Ratings
N/A
0 Ratings

Lead scoring and grading

5.0
50%
9 Ratings
N/A
0 Ratings

Data quality management

3.0
30%
8 Ratings
N/A
0 Ratings

Automated sales alerts and tasks

4.0
40%
7 Ratings
N/A
0 Ratings

Campaign Management

2.5

ClickDimensions

25%

Sendinblue

Feature Set Not Supported
N/A
ClickDimensions ranks higher in 2/2 features

Calendaring

4.0
40%
5 Ratings
N/A
0 Ratings

Event/webinar marketing

1.0
10%
6 Ratings
N/A
0 Ratings

Social Media Marketing

5.5

ClickDimensions

55%

Sendinblue

Feature Set Not Supported
N/A
ClickDimensions ranks higher in 2/2 features

Social sharing and campaigns

8.0
80%
3 Ratings
N/A
0 Ratings

Social profile integration

3.1
31%
3 Ratings
N/A
0 Ratings

Reporting & Analytics

2.6

ClickDimensions

26%
7.2

Sendinblue

72%
Sendinblue ranks higher in 3/3 features

Dashboards

2.0
20%
9 Ratings
8.0
80%
19 Ratings

Standard reports

2.0
20%
9 Ratings
6.9
69%
83 Ratings

Custom reports

3.8
38%
7 Ratings
6.8
68%
10 Ratings

Platform & Infrastructure

4.4

ClickDimensions

44%

Sendinblue

Feature Set Not Supported
N/A
ClickDimensions ranks higher in 6/6 features

API

1.0
10%
5 Ratings
N/A
0 Ratings

Role-based workflow & approvals

1.0
10%
5 Ratings
N/A
0 Ratings

Customizability

2.5
25%
7 Ratings
N/A
0 Ratings

Integration with Salesforce.com

7.0
70%
2 Ratings
N/A
0 Ratings

Integration with Microsoft Dynamics CRM

7.1
71%
10 Ratings
N/A
0 Ratings

Integration with SugarCRM

8.0
80%
2 Ratings
N/A
0 Ratings

Pre-Send Testing

ClickDimensions

Feature Set Not Supported
N/A
7.1

Sendinblue

71%
Sendinblue ranks higher in 1/1 features

Link Tracking

N/A
0 Ratings
7.1
71%
34 Ratings

Attribute Ratings

  • Sendinblue is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating

Likelihood to Recommend

2.0

ClickDimensions

20%
10 Ratings
6.7

Sendinblue

67%
88 Ratings

Likelihood to Renew

9.0

ClickDimensions

90%
1 Rating
9.1

Sendinblue

91%
6 Ratings

Usability

5.0

ClickDimensions

50%
3 Ratings
8.5

Sendinblue

85%
5 Ratings

Availability

ClickDimensions

N/A
0 Ratings
9.1

Sendinblue

91%
2 Ratings

Performance

ClickDimensions

N/A
0 Ratings
9.1

Sendinblue

91%
2 Ratings

Support Rating

1.0

ClickDimensions

10%
4 Ratings
6.2

Sendinblue

62%
12 Ratings

Implementation Rating

ClickDimensions

N/A
0 Ratings
10.0

Sendinblue

100%
2 Ratings

Product Scalability

ClickDimensions

N/A
0 Ratings
9.1

Sendinblue

91%
1 Rating

Likelihood to Recommend

ClickDimensions

ClickDimensions is great for SMB companies looking for an easy to use, robust platform especially in situations where there are only a few people within the Marketing Department.
Emily Olson | TrustRadius Reviewer

Sendinblue

The primary reason I selected Sendinblue is their "Pricing Model", specifically, they allow a client to keep an unlimited number of account/contact records or "recipients" without impacting plan price. We service a number of different vertical markets and industries, consequently, we keep a very large number of contacts online and I do not have to pay additionally for them. My cost is as it should be, based on the number of users and the number of outbound emails sent each month.
Robert Phillips | TrustRadius Reviewer

Pros

ClickDimensions

  • The nurture campaign builder was great. Easy to use and to follow along with.
  • The drop and drag editor was easy to use and you could start using it with no training.
  • I always like when a service offers a certification for their product. ClickDimensions training was easy to follow, gave good content/tips/tricks and really helped me learn the platform.
Neville Wiles | TrustRadius Reviewer

Sendinblue

  • Sendinblue allows you to send emails that do not arrive in spam
  • Sendinblue, through its security measures and filters, helps keep contact databases well organized and up to date
  • Sendinblue offers an easy-to-use newsletter creation tool and, in case of lack of inspiration, many templates
Maxime Zelis | TrustRadius Reviewer

Cons

ClickDimensions

  • Creating lists based on customer email behaviour was technically possible, but in practise nearly impossible
  • Managing customer preferences and subscriptions felt extremely convoluted
  • Interfaces generally not intuitive
  • Reporting was not in the class of competitors
  • Deliverability - seems like in onboarding basic things weren't checked off. We really needed a platform expert to implement.
Anonymous | TrustRadius Reviewer

Sendinblue

  • Sendinblue does not have search marketing features for search through website customers, which means that it is not good for tracking depending on the activity of our customers.
  • Something very bad about Sendinblue is that it allows to communicate with customers only through emails, without offering any possibilities to automate and synchronize interactions through text messages, phone calls and even with smart messages that serve mostly for time saving by the user, as it happens to be in some similar services, which means that Sendinblue is maybe one of the mail marketing services with less multi-channel capabilities.
  • It also does not automate much the synchronization functions with sales software which other services like mailjet, as they do not fully cover the need to do integrated email marketing campaigns once you are working with Sendinblue through its mailjet integration, and the sending data is not updated, so it is not possible to review the progress of the campaign from this platform.
Jay Delao | TrustRadius Reviewer

Pricing Details

ClickDimensions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

ClickDimensions Editions & Modules

Additional Pricing Details

Sendinblue

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0 per month

Sendinblue Editions & Modules

Edition
Free$01
Lite$251
Premium$651
EnterpriseContact sales team
  1. per month
  2. none
Additional Pricing Details
SendinBlue pricing is based on the number of email messages sent, rather than the number of contacts you keep in your account. Try SendinBlue with a free account and send up to 9,000 emails per month (300 emails per day). As your business grows, you can upgrade to a plan that meets your needs without breaking the bank! Send up to 40,000 emails per month for just $7.37 -- or send even more emails at great prices.

Likelihood to Renew

ClickDimensions

ClickDimensions 9.0
Based on 1 answer
I see no reason for us to deprecate use at this point. It is important for us as a business to maintain our partnership with them and keep on the pulse of leading technology. ClickDimensions is a marketplace leader for the world of marketing automation, and in coordination with CRM, it's all the more relevant.
Anonymous | TrustRadius Reviewer

Sendinblue

Sendinblue 9.1
Based on 6 answers
SendinBlue is providing an excellent value to my business by simplifying and speeding up the way that we interact with our customers
Cameron Andrews | TrustRadius Reviewer

Usability

ClickDimensions

ClickDimensions 5.0
Based on 3 answers
I want to stay neutral. It's not that this product doesn't have appealing features or capabilities, it's that they aren't consistent and stable. So you lose data or your data is not accurate. Or some connection fails and the workflow doesn't trigger as it is supposed to, or the visits or clicks or other metrics contain bad data one month, then the next they're back to normal. This company needs to focus on getting their core product right and not on new features.
Karen Chamberlain | TrustRadius Reviewer

Sendinblue

Sendinblue 8.5
Based on 5 answers
I am a web designer and systems admin. I have not found anything with this system that was hard to use. Other systems make it hard to do simple tasks and is very limiting. SendinBlue doesn't limit you.
Kenny Williamson | TrustRadius Reviewer

Reliability and Availability

ClickDimensions

No score
No answers yet
No answers on this topic

Sendinblue

Sendinblue 9.1
Based on 2 answers
I have never had any planned outages in the time I have been using the software and have had no issues with accessing it.
Nathaniel Bradley | TrustRadius Reviewer

Performance

ClickDimensions

No score
No answers yet
No answers on this topic

Sendinblue

Sendinblue 9.1
Based on 2 answers
Everything loads very quickly, it saves as you go along so you're unlikely to loose work if your computer fails. Reports are there immediately too so you're able to act quickly on customer engagement.
Nathaniel Bradley | TrustRadius Reviewer

Support Rating

ClickDimensions

ClickDimensions 1.0
Based on 4 answers
You submit a ticket and they will always come back asking for more information. So the next time you try to be proactive and add that information to the original ticket, but then they come back and ask for something else. It gets to the point where you have to believe it is a stall tactic. You ask for more detail into their processes and you get the runaround. 9 times out of ten they will point the finger at Dynamics 365 as the culprit. It is like pulling teeth to get to Tier 2 support and then the questions start all over again, even if you send screenshots.
Karen Chamberlain | TrustRadius Reviewer

Sendinblue

Sendinblue 6.2
Based on 12 answers
These people helped me identify errors when setting up DKIM and were more than helpful in trying to diagnose low open rates with a few campaigns identifying where improvement can be made and how to more effectively manage contact lists. The support is excellent.
Justin Germino | TrustRadius Reviewer

Implementation Rating

ClickDimensions

No score
No answers yet
No answers on this topic

Sendinblue

Sendinblue 10.0
Based on 2 answers
If you follow all the steps of the setup process they give you, any one can set this up in about 1 - 2 hours.
Kenny Williamson | TrustRadius Reviewer

Alternatives Considered

ClickDimensions

Clickdimensions is severely impeded by its integration into Dynamics CRM. Consequently it lacks the Intuitiveness of HubSpot, and the straightforward usability of MailChimp. It is a perfect system if you want to exist entirely within Dynamics, but it requires a high degree of expertise in Dynamics to get maximum value out of it. We're currently migrating to HubSpot, and while the initial integration is proving challenging, I already sense we will be able to deliver a lot more of our marketing goals much more easily, and see an ROI.
Chris Thorne | TrustRadius Reviewer

Sendinblue

For email creation, delivering, and reporting, I would put Sendinblue in the same category (if not higher for overall value) as the other email platforms I have used.
Anonymous | TrustRadius Reviewer

Scalability

ClickDimensions

No score
No answers yet
No answers on this topic

Sendinblue

Sendinblue 9.1
Based on 1 answer
They have multiple options for upgrading bigger senders or if you need more emails sent in a month.
Nathaniel Bradley | TrustRadius Reviewer

Return on Investment

ClickDimensions

  • Tracking Email Engagement by customer is much easier. Real Time Stats/Email Engagement Report already built in.
  • Lead scoring helps develop more qualified leads.
Emily Olson | TrustRadius Reviewer

Sendinblue

  • ROI updates and follow-ups are fully possible through Sendinblue, which has its own ROI management system, so it is easy to identify the evolution of ROI versus past marketing campaigns and the level of ROI obtained from them.
  • The marketing level of our business has managed to increase a lot, and with this increase, it has also improved the ROI percentage that we used to collect by covering smaller campaigns with less potential, which makes it very clear that Sendinblue is a service with good results.
Gregory Thomas | TrustRadius Reviewer

Screenshots

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