What users are saying about
30 Ratings
82 Ratings
30 Ratings
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Score 3.7 out of 100
82 Ratings
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Score 6.5 out of 100

Likelihood to Recommend

ClickDimensions

ClickDimensions is great for SMB companies looking for an easy to use, robust platform especially in situations where there are only a few people within the Marketing Department.
Emily Olson | TrustRadius Reviewer

Sendinblue

Sendinblue works openly with transactional email for the case of sales operators, so it is quite good in the commercial area. Therefore we want to recommend it to be used by salespeople who need a fast service when sending and collecting information about sales transactions. Sendinblue could have a huge reach if you work not only from emails, but also from social networks, mostly because it adapts to different data collection formats, which ultimately serve to obtain more varied analytical reports regarding the type of audience you hope to reach, and the number of customers you want to establish as the main target of the campaign within these social networks. Since the platform shows a fairly high level of security, since from the beginning of its use there have not been any kind of mishaps with information leaks or losses based on accidents (which could lead to the termination of such meetings), it can also be said that it serves to keep the content of past campaigns protected without any intrusion as mentioned above.
Jay Delao | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

ClickDimensions
4.3
Sendinblue
7.1
WYSIWYG email editor
ClickDimensions
5.3
Sendinblue
8.4
Dynamic content
ClickDimensions
4.2
Sendinblue
7.2
Ability to test dynamic content
ClickDimensions
4.6
Sendinblue
6.9
Landing pages
ClickDimensions
2.7
Sendinblue
6.0
A/B testing
ClickDimensions
4.9
Sendinblue
6.5
Mobile optimization
ClickDimensions
4.5
Sendinblue
7.6
Email deliverability reporting
ClickDimensions
2.7
Sendinblue
7.8
List management
ClickDimensions
4.0
Sendinblue
6.4
Triggered drip sequences
ClickDimensions
5.5
Sendinblue
6.5

Lead Management

ClickDimensions
3.7
Sendinblue
Lead nurturing
ClickDimensions
2.8
Sendinblue
Lead scoring and grading
ClickDimensions
4.6
Sendinblue
Data quality management
ClickDimensions
3.2
Sendinblue
Automated sales alerts and tasks
ClickDimensions
4.1
Sendinblue

Campaign Management

ClickDimensions
2.7
Sendinblue
Calendaring
ClickDimensions
4.1
Sendinblue
Event/webinar marketing
ClickDimensions
1.2
Sendinblue

Social Media Marketing

ClickDimensions
5.6
Sendinblue
Social sharing and campaigns
ClickDimensions
8.0
Sendinblue
Social profile integration
ClickDimensions
3.2
Sendinblue

Reporting & Analytics

ClickDimensions
2.9
Sendinblue
7.0
Dashboards
ClickDimensions
2.4
Sendinblue
8.0
Standard reports
ClickDimensions
2.4
Sendinblue
6.2
Custom reports
ClickDimensions
3.9
Sendinblue
6.8

Platform & Infrastructure

ClickDimensions
5.0
Sendinblue
API
ClickDimensions
1.2
Sendinblue
Role-based workflow & approvals
ClickDimensions
1.3
Sendinblue
Customizability
ClickDimensions
5.3
Sendinblue
Integration with Salesforce.com
ClickDimensions
7.0
Sendinblue
Integration with Microsoft Dynamics CRM
ClickDimensions
7.3
Sendinblue
Integration with SugarCRM
ClickDimensions
8.0
Sendinblue

Pre-Send Testing

ClickDimensions
Sendinblue
8.3
Link Tracking
ClickDimensions
Sendinblue
8.3

Pros

ClickDimensions

  • The nurture campaign builder was great. Easy to use and to follow along with.
  • The drop and drag editor was easy to use and you could start using it with no training.
  • I always like when a service offers a certification for their product. ClickDimensions training was easy to follow, gave good content/tips/tricks and really helped me learn the platform.
Neville Wiles | TrustRadius Reviewer

Sendinblue

  • Sendinblue's customer evaluation system is perhaps the most important point offered by the platform, since it serves to create delimitations regarding the type of customer that we plan to get for the company, and that can meet the payments corresponding to our work methodology. In other words, it can be moldable and adaptable to our sales style.
  • Sendinblue allows us to handle not only emails, but also several types of messages as an autoresponder once customers have contacted us, where we announce that the information has been properly received and that we will soon review the information and contact them directly, allowing them to become familiar with the company even during waiting times.
  • We have our own image library, where we can access different types of images depending on what we need for our specific campaign, or in any case, if we have already added an image to the Sendinblue platform that was not there by default, it is possible to access it again from the library.
  • The best thing about the support assistance offered by Sendinblue is that it is possible to receive answers from them at any time during the average working hours, in which we can receive Sendinblue usage data regarding doubts or conflicts we have at a technical level when developing some platform mechanics, and which have been easy to solve.
  • We are pleased with the fact that Sendinblue is such a good software for executing marketing plans. Sendinblue has managed to adapt to our needs as marketers by adapting to all the customer evaluation and follow-up operations we require in order to maintain an acceptable level of sales, and it's all thanks to the practicality of working within the platform.
Gregory Thomas | TrustRadius Reviewer

Cons

ClickDimensions

  • Creating lists based on customer email behaviour was technically possible, but in practise nearly impossible
  • Managing customer preferences and subscriptions felt extremely convoluted
  • Interfaces generally not intuitive
  • Reporting was not in the class of competitors
  • Deliverability - seems like in onboarding basic things weren't checked off. We really needed a platform expert to implement.
Anonymous | TrustRadius Reviewer

Sendinblue

  • The customer support could use some improvement. When our company moved to SendinBlue, we already had a large email list to import. SendinBlue had to verify the list to ensure it was legitimate which is fine, but we received no email notification of needing verification and I didn't know until I tried sending an email. Everything up to that point indicated that the account was fine.
  • The email design feature could also use some work. It's fairly simple in it what it offers and I would have liked to see more content features. It would also be nice if they added a feature to preview the email on a mobile device.
Tim Sleeper | TrustRadius Reviewer

Likelihood to Renew

ClickDimensions

ClickDimensions 9.0
Based on 1 answer
I see no reason for us to deprecate use at this point. It is important for us as a business to maintain our partnership with them and keep on the pulse of leading technology. ClickDimensions is a marketplace leader for the world of marketing automation, and in coordination with CRM, it's all the more relevant.
Anonymous | TrustRadius Reviewer

Sendinblue

Sendinblue 9.4
Based on 4 answers
SendinBlue is providing an excellent value to my business by simplifying and speeding up the way that we interact with our customers
Cameron Andrews | TrustRadius Reviewer

Usability

ClickDimensions

ClickDimensions 5.0
Based on 3 answers
I want to stay neutral. It's not that this product doesn't have appealing features or capabilities, it's that they aren't consistent and stable. So you lose data or your data is not accurate. Or some connection fails and the workflow doesn't trigger as it is supposed to, or the visits or clicks or other metrics contain bad data one month, then the next they're back to normal. This company needs to focus on getting their core product right and not on new features.
Karen Chamberlain | TrustRadius Reviewer

Sendinblue

Sendinblue 8.0
Based on 3 answers
I am a web designer and systems admin. I have not found anything with this system that was hard to use. Other systems make it hard to do simple tasks and is very limiting. SendinBlue doesn't limit you.
Kenny Williamson | TrustRadius Reviewer

Reliability and Availability

ClickDimensions

No score
No answers yet
No answers on this topic

Sendinblue

Sendinblue 9.1
Based on 2 answers
I have never had any planned outages in the time I have been using the software and have had no issues with accessing it.
Nathaniel Bradley | TrustRadius Reviewer

Performance

ClickDimensions

No score
No answers yet
No answers on this topic

Sendinblue

Sendinblue 9.1
Based on 2 answers
Everything loads very quickly, it saves as you go along so you're unlikely to loose work if your computer fails. Reports are there immediately too so you're able to act quickly on customer engagement.
Nathaniel Bradley | TrustRadius Reviewer

Support Rating

ClickDimensions

ClickDimensions 1.0
Based on 4 answers
You submit a ticket and they will always come back asking for more information. So the next time you try to be proactive and add that information to the original ticket, but then they come back and ask for something else. It gets to the point where you have to believe it is a stall tactic. You ask for more detail into their processes and you get the runaround. 9 times out of ten they will point the finger at Dynamics 365 as the culprit. It is like pulling teeth to get to Tier 2 support and then the questions start all over again, even if you send screenshots.
Karen Chamberlain | TrustRadius Reviewer

Sendinblue

Sendinblue 6.0
Based on 9 answers
These people helped me identify errors when setting up DKIM and were more than helpful in trying to diagnose low open rates with a few campaigns identifying where improvement can be made and how to more effectively manage contact lists. The support is excellent.
Justin Germino | TrustRadius Reviewer

Implementation Rating

ClickDimensions

No score
No answers yet
No answers on this topic

Sendinblue

Sendinblue 10.0
Based on 2 answers
If you follow all the steps of the setup process they give you, any one can set this up in about 1 - 2 hours.
Kenny Williamson | TrustRadius Reviewer

Alternatives Considered

ClickDimensions

Clickdimensions is severely impeded by its integration into Dynamics CRM. Consequently it lacks the Intuitiveness of HubSpot, and the straightforward usability of MailChimp. It is a perfect system if you want to exist entirely within Dynamics, but it requires a high degree of expertise in Dynamics to get maximum value out of it. We're currently migrating to HubSpot, and while the initial integration is proving challenging, I already sense we will be able to deliver a lot more of our marketing goals much more easily, and see an ROI.
Chris Thorne | TrustRadius Reviewer

Sendinblue

Sendinblue has the most flexible pricing plans that I found suitable for any kind of business. It has the most effective communication system for teams which is important for coordination between teams when collaborating on projects. This platform is also most effective in customizing Facebook ads and monitoring the performance of these ads to effectively adjust accordingly.
Mahmoud Farag | TrustRadius Reviewer

Scalability

ClickDimensions

No score
No answers yet
No answers on this topic

Sendinblue

Sendinblue 9.1
Based on 1 answer
They have multiple options for upgrading bigger senders or if you need more emails sent in a month.
Nathaniel Bradley | TrustRadius Reviewer

Return on Investment

ClickDimensions

  • Tracking Email Engagement by customer is much easier. Real Time Stats/Email Engagement Report already built in.
  • Lead scoring helps develop more qualified leads.
Emily Olson | TrustRadius Reviewer

Sendinblue

  • Our previous mail client didn't sent all the emails within a short time frame which caused issues for us in terms of our advertisers. Switching to SendinBlue was very helpful in this aspect, and the ease of creating and editing newsletters have made us much more timely with our newsletter blasts.
Michelle Young | TrustRadius Reviewer

Screenshots

Pricing Details

ClickDimensions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ClickDimensions Editions & Modules

Additional Pricing Details

Sendinblue

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sendinblue Editions & Modules

Edition
Free$01
Lite$251
Premium$651
EnterpriseContact sales team
  1. per month
Additional Pricing Details
SendinBlue pricing is based on the number of email messages sent, rather than the number of contacts you keep in your account. Try SendinBlue with a free account and send up to 9,000 emails per month (300 emails per day). As your business grows, you can upgrade to a plan that meets your needs without breaking the bank! Send up to 40,000 emails per month for just $7.37 -- or send even more emails at great prices.

Rating Summary

Likelihood to Recommend

ClickDimensions
3.3
Sendinblue
5.8

Likelihood to Renew

ClickDimensions
9.0
Sendinblue
9.4

Usability

ClickDimensions
5.0
Sendinblue
8.0

Reliability and Availability

ClickDimensions
Sendinblue
9.1

Performance

ClickDimensions
Sendinblue
9.1

Support Rating

ClickDimensions
1.0
Sendinblue
6.0

Implementation Rating

ClickDimensions
Sendinblue
10.0

Scalability

ClickDimensions
Sendinblue
9.1

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