What users are saying about
30 Ratings
1 Rating
30 Ratings
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Score 3.7 out of 100
1 Rating
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Score 8 out of 100

Likelihood to Recommend

ClickDimensions

ClickDimensions is great for SMB companies looking for an easy to use, robust platform especially in situations where there are only a few people within the Marketing Department.
Emily Olson | TrustRadius Reviewer

Stackla

If people are regularly sharing your product favorably across social media, this tool will help you automate, segment and display that social content across websites, emails and events. Products as big as destinations can benefit from Stackla all the way down to merchandise such as clothing. Stackla can not benefit your product if your product is not very visual or if people aren't talking about your product.
Nate Casimiro | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

ClickDimensions
4.3
Stackla
WYSIWYG email editor
ClickDimensions
5.3
Stackla
Dynamic content
ClickDimensions
4.1
Stackla
Ability to test dynamic content
ClickDimensions
4.5
Stackla
Landing pages
ClickDimensions
2.7
Stackla
A/B testing
ClickDimensions
4.9
Stackla
Mobile optimization
ClickDimensions
4.5
Stackla
Email deliverability reporting
ClickDimensions
2.7
Stackla
List management
ClickDimensions
4.0
Stackla
Triggered drip sequences
ClickDimensions
5.5
Stackla

Lead Management

ClickDimensions
3.7
Stackla
Lead nurturing
ClickDimensions
2.8
Stackla
Lead scoring and grading
ClickDimensions
4.6
Stackla
Data quality management
ClickDimensions
3.2
Stackla
Automated sales alerts and tasks
ClickDimensions
4.1
Stackla

Campaign Management

ClickDimensions
2.6
Stackla
Calendaring
ClickDimensions
4.1
Stackla
Event/webinar marketing
ClickDimensions
1.2
Stackla

Social Media Marketing

ClickDimensions
5.6
Stackla
Social sharing and campaigns
ClickDimensions
8.0
Stackla
Social profile integration
ClickDimensions
3.2
Stackla

Reporting & Analytics

ClickDimensions
2.9
Stackla
Dashboards
ClickDimensions
2.3
Stackla
Standard reports
ClickDimensions
2.4
Stackla
Custom reports
ClickDimensions
3.9
Stackla

Platform & Infrastructure

ClickDimensions
5.0
Stackla
API
ClickDimensions
1.2
Stackla
Role-based workflow & approvals
ClickDimensions
1.3
Stackla
Customizability
ClickDimensions
5.3
Stackla
Integration with Salesforce.com
ClickDimensions
7.0
Stackla
Integration with Microsoft Dynamics CRM
ClickDimensions
7.3
Stackla
Integration with SugarCRM
ClickDimensions
8.0
Stackla

Pros

ClickDimensions

  • The nurture campaign builder was great. Easy to use and to follow along with.
  • The drop and drag editor was easy to use and you could start using it with no training.
  • I always like when a service offers a certification for their product. ClickDimensions training was easy to follow, gave good content/tips/tricks and really helped me learn the platform.
Neville Wiles | TrustRadius Reviewer

Stackla

  • GoConnect feature lets you upload to a feed without using social media.
  • A number of display options including an email embed code, website widgets and event walls.
Nate Casimiro | TrustRadius Reviewer

Cons

ClickDimensions

  • Creating lists based on customer email behaviour was technically possible, but in practise nearly impossible
  • Managing customer preferences and subscriptions felt extremely convoluted
  • Interfaces generally not intuitive
  • Reporting was not in the class of competitors
  • Deliverability - seems like in onboarding basic things weren't checked off. We really needed a platform expert to implement.
Anonymous | TrustRadius Reviewer

Stackla

  • The UI can generally be confusing, and there are roughly four steps with detailed settings that don't feel intuitive to create one widget.
Nate Casimiro | TrustRadius Reviewer

Likelihood to Renew

ClickDimensions

ClickDimensions 9.0
Based on 1 answer
I see no reason for us to deprecate use at this point. It is important for us as a business to maintain our partnership with them and keep on the pulse of leading technology. ClickDimensions is a marketplace leader for the world of marketing automation, and in coordination with CRM, it's all the more relevant.
Anonymous | TrustRadius Reviewer

Stackla

No score
No answers yet
No answers on this topic

Usability

ClickDimensions

ClickDimensions 5.0
Based on 3 answers
I want to stay neutral. It's not that this product doesn't have appealing features or capabilities, it's that they aren't consistent and stable. So you lose data or your data is not accurate. Or some connection fails and the workflow doesn't trigger as it is supposed to, or the visits or clicks or other metrics contain bad data one month, then the next they're back to normal. This company needs to focus on getting their core product right and not on new features.
Karen Chamberlain | TrustRadius Reviewer

Stackla

No score
No answers yet
No answers on this topic

Support Rating

ClickDimensions

ClickDimensions 1.0
Based on 4 answers
You submit a ticket and they will always come back asking for more information. So the next time you try to be proactive and add that information to the original ticket, but then they come back and ask for something else. It gets to the point where you have to believe it is a stall tactic. You ask for more detail into their processes and you get the runaround. 9 times out of ten they will point the finger at Dynamics 365 as the culprit. It is like pulling teeth to get to Tier 2 support and then the questions start all over again, even if you send screenshots.
Karen Chamberlain | TrustRadius Reviewer

Stackla

Stackla 10.0
Based on 2 answers
Support has been a positive experience with quick response times and an extensive knowledgebase and ticketing system.
Nate Casimiro | TrustRadius Reviewer

Alternatives Considered

ClickDimensions

Clickdimensions is severely impeded by its integration into Dynamics CRM. Consequently it lacks the Intuitiveness of HubSpot, and the straightforward usability of MailChimp. It is a perfect system if you want to exist entirely within Dynamics, but it requires a high degree of expertise in Dynamics to get maximum value out of it. We're currently migrating to HubSpot, and while the initial integration is proving challenging, I already sense we will be able to deliver a lot more of our marketing goals much more easily, and see an ROI.
Chris Thorne | TrustRadius Reviewer

Stackla

Minimal experience with CrowdRiff, but the user interface is generally a little more friendly. Stackla was chosen after a thorough R&D process and the potential to partner with our company and industry.
Nate Casimiro | TrustRadius Reviewer

Return on Investment

ClickDimensions

  • Tracking Email Engagement by customer is much easier. Real Time Stats/Email Engagement Report already built in.
  • Lead scoring helps develop more qualified leads.
Emily Olson | TrustRadius Reviewer

Stackla

  • In some situations, including Stackla event walls in a sponsorship package has increased our bottom line for an event we plan.
  • Stackla saves you quite a bit of time when creating social media albums to display on your website.
Nate Casimiro | TrustRadius Reviewer

Screenshots

Pricing Details

ClickDimensions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Stackla

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

ClickDimensions
3.3
Stackla
8.0

Likelihood to Renew

ClickDimensions
9.0
Stackla

Usability

ClickDimensions
5.0
Stackla

Support Rating

ClickDimensions
1.0
Stackla
10.0

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