Salesforce Field Service vs. Salesforce Maps
Salesforce Field Service vs. Salesforce Maps
Product | Rating | Most Used By | Product Summary | Starting Price |
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Salesforce Field Service | N/A | Field Service (formerly known as Field Service Lightning) is a customizable, mobile-friendly field service hub in Salesforce. It provides tools to manage work orders, scheduling, and a mobile workforce. | $50 per month per user | |
Salesforce Maps | Small Businesses (1-50 employees) | Salesforce Maps (formerly MapAnything) helps users map their CRM data. Users can: View customer, prospect, employee, partner, & competitor locations Build routes, call lists, campaigns, & event invite lists directly from the map Map wins & losses and visualize team activities & performance Maps is Salesforce-integrated & was built on Force.com. According to the vendor, the software has 1400+ customers so far. Use cases include: Field… | $30 per user / month |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Salesforce Field Service | Salesforce Maps | |
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Ask people about this product | See helpful people who have experience with this product | |
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Top Cons |
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Sales ICM |
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Salesforce Field Service | Salesforce Maps | |
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Small Businesses | Kickserv Score 9.3 out of 10 | No answers on this topic |
Medium-sized Companies | Jotform Score 8.7 out of 10 | Everstage Score 9.5 out of 10 |
Enterprises | ServiceNow Customer Service Management Score 7.9 out of 10 | Everstage Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Salesforce Field Service | Salesforce Maps | |
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Likelihood to Recommend | 8.0 (5 ratings) | 7.7 (3 ratings) |
Likelihood to Renew | 8.5 (2 ratings) | - (0 ratings) |
Usability | - (0 ratings) | 5.0 (1 ratings) |
Support Rating | 6.0 (1 ratings) | 1.0 (1 ratings) |
Online Training | 7.3 (1 ratings) | - (0 ratings) |
Salesforce Field Service | Salesforce Maps | |
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Likelihood to Recommend | Salesforce | Salesforce |
Pros | Salesforce | Salesforce |
Cons | Salesforce | Salesforce |
Likelihood to Renew | Salesforce | Salesforce No answers on this topic |
Usability | Salesforce No answers on this topic | Salesforce |
Support Rating | Salesforce | Salesforce |
Online Training | Salesforce | Salesforce No answers on this topic |
Alternatives Considered | Salesforce | Salesforce |
Return on Investment | Salesforce | Salesforce |
ScreenShots | Salesforce Field Service Screenshots |