ConfigCat vs. Contentsquare

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ConfigCat
Score 9.0 out of 10
N/A
ConfigCat allows the user to launch new features and change software configuration without (re)deploying code. ConfigCat SDKs enable easy integration with any web, mobile or backend applications. The ConfigCat website enables non-developers too to switch ON/OFF application features or change software configuration. This way the user can decouple feature launches and configuration from code deployment.
$0
per month
Contentsquare
Score 8.6 out of 10
N/A
Contentsquare is a digital experience analytics cloud designed to help companies understand hidden customer behaviors, and use those insights to drive more successful experiences. It includes functionality from the former Clicktale heatmap, session recording, and A/B testing tool and now boasts a suite of customer journey analytic capabilities.N/A
Pricing
ConfigCatContentsquare
Editions & Modules
Free
$0.00
per month
Professional
$49.00
per month
Unlimited
$199.00
per month
Dedicated on-premise infra
$1499.00
per month
Dedicated hosted infra
$1499.00
per month
No answers on this topic
Offerings
Pricing Offerings
ConfigCatContentsquare
Free Trial
YesNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFair pricing policy: All features available in all plans, even in Free. Simple and predictable prices. No hidden fees. We don't charge for team size. We don't charge for MAUs (monthly active users). Our plans only differ in limitations.—
More Pricing Information
Features
ConfigCatContentsquare
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
ConfigCat
-
Ratings
Contentsquare
8.0
1 Ratings
4% above category average
Responsive Design for Web Access00 Ratings8.01 Ratings
Mobile Application00 Ratings8.01 Ratings
Dashboard / Report / Visualization Interactivity on Mobile00 Ratings8.01 Ratings
Results and Analysis
Comparison of Results and Analysis features of Product A and Product B
ConfigCat
-
Ratings
Contentsquare
9.7
1 Ratings
9% above category average
Heatmap tool00 Ratings8.01 Ratings
Click analytics00 Ratings10.01 Ratings
Scroll maps00 Ratings10.01 Ratings
Conversion tracking00 Ratings10.01 Ratings
Goal tracking00 Ratings10.01 Ratings
Session Recording and Replay00 Ratings10.01 Ratings
User Segmentation00 Ratings10.01 Ratings
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ConfigCatContentsquare
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Score 9.5 out of 10
Quantum Metric
Quantum Metric
Score 8.6 out of 10
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Score 9.5 out of 10
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Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ConfigCatContentsquare
Likelihood to Recommend
9.0
(14 ratings)
7.0
(14 ratings)
Likelihood to Renew
9.1
(1 ratings)
7.5
(11 ratings)
Usability
-
(0 ratings)
7.0
(1 ratings)
Support Rating
9.1
(3 ratings)
-
(0 ratings)
User Testimonials
ConfigCatContentsquare
Likelihood to Recommend
ConfigCat
If you are looking for an experimentation/feature flag style tool that is quick to adopt and provides enough functionality for light/medium use cases, then this is the tool for you. Additionally, they are growing and expanding their functionality and feature set so they can grow alongside you and your needs. The publicly accessible roadmap is also a great benefit to see where time is being spent on which feature next.
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Contentsquare
ContentSquare [(Clicktale)] is best suited to deep dive understanding of how web users truly consume your web pages. For example, when a traditional analytics software informs you on exit rates, ContentSquare [(Clicktale)] helps you to understand if users left without interacting with their last page or if they in fact spent time reading, scrolling, clicking it.
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Pros
ConfigCat
  • Fast and easy feature toggling that gets developers developing
  • World class support in both speed and quality for how to best use the service
  • Great ear for customer needs and fast paced development
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Contentsquare
  • Heat Maps - we used and liked CrazyEgg in the past, and it was a cheaper tool that was easy to use. ClickTale gives us additional capabilities with better data about scroll reach, mouse movements, clicks and a summary report that shows what parts of our pages are getting attention. A product manager asked us yesterday for insights on how his product page was performing, and we were easily able to send him the reports in the heat map section.
  • Visitor recordings - We get good data on our website using analytics tools like GA, HubSpot and ClickTale, but it is very helpful to watch actual visitor recordings for certain visitor segments. If we add a new page or new feature to our website and notice a trend, we can easily drill down and watch visitors and see how they are interacting with the page.
  • Conversion funnels - We do a lot of our analysis in Google Analytics and you can set up conversion funnels in GA if you know how to do it. The problem is you can't segment the data and the aggregated data is not as helpful. ClickTale makes it very simple to do conversion funnels, and you can segment them with just a few clicks.
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Cons
ConfigCat
  • No automatic push for flag changes - have to write our own webhooks
  • No scheduling interface for flipping flags automatically on a schedule
  • Interface is a bit cluttered for people who are just flipping flags
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Contentsquare
  • It's a bit difficult to navigate form heatmaps of one page on my sites to those of another.
  • It would be useful to have data on what percentage of clicks for each link are bounces. If this is available already, it is not very easy to find.
  • I have slight doubts about the accuracy of ClickTale's data based on some industry related articles I've read (i.e. http://redant.com.au/tool-reviews/clicktale-review-technology/). For the most part I feel like the data I'm getting is accurate, because it roughly corresponds to what I'm able to see on Google Analytics. It would be nice to see ClickTale address some of these issues.
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Likelihood to Renew
ConfigCat
ConfigCat has done the job, and has been great to work with.
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Contentsquare
At my former company I was able to upgrade our initial subscription level from bronze to gold without any problems after the first year. Unfortunately, the company I am presently with doesn't have a Clicktale subscription. I would have absolutely no hesitation in strongly recommending Clicktale to my current company if I ever get even a remote chance to do so. Clicktale is used in some of the statistics I use on my resume in an effort to quantify my results as a certified usability analyst. Clicktale has made a significant difference in my value to any team I work with.
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Usability
ConfigCat
No answers on this topic
Contentsquare
I had some issues interacting with viewing recordings of a specific page by many users but my impression was that this was going to be fixed.
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Support Rating
ConfigCat
They have a community Slack channel that is open to anyone. They always seem to have people in there, even over the weekends and are always happy to answer any questions you have,
Read full review
Contentsquare
No answers on this topic
Alternatives Considered
ConfigCat
At iBinder we searched for and vetted several suppliers of a feature toggle service to handle feature toggling in our production environment. In addition to our functional requirements, it was crucial for us to find a partner that could deliver an EU-compliant service. We finally decided to sign a service agreement with ConfigCat. This has been a real success story for us – in addition to being compliant, ConfigCat delivers an amazing, flexible, and reliable service. They continue to impress by also being very transparent and having a fantastic support and they are very solution oriented and accommodating when it comes to our feature requests etc. We have now used ConfigCat for approximately 2 years and we give our warmest recommendations to anyone who needs a stable, reliable and EU-compliant feature toggle service.
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Contentsquare
ClickTale is now a step ahead of the competition since it delivers insights based on pre-defined business KPIs and customer journeys that we have set up. We can also segment our traffic and easily sift through the many recordings finding the ones that match our lookup criteria. This paired with a good and reliable PII masking helps us with insight collection and drive business decisions which other solutions don't have. The new non-Flash interface is clean and simple to use and has all the functionalities centralized.
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Return on Investment
ConfigCat
  • Allowed us to migrate seamlessly from a major customer communication system to another, reducing end-user friction and production bugs by being able to turn features off if they didn't work as intended.
  • We went from zero experimentation to running 10-20 experiments concurrently across systems. Engineering teams are thinking in an experimentation mindset.
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Contentsquare
  • Rarely was actionable insight taken from the ClickTale tool that resulted in a better user experience on our website. We made small changes on different aspects of our webpages that typically did not show an improvement over the previous versions.
  • The dedicated time and resources in the ClickTale tool did not justify the investment. The heat maps can be helpful but they are based on mouse clicks (Google Analytics can help with that). Watching recordings can get time consuming and don't always provide enough data for an actionable takeaway.
  • If you take the approach of identifying a potential problem on your website first, then using the ClickTale tool to dig deeper in the issue, you might find the tool helpful. However, make sure you gather enough data on the potential issue before making changes to your site (and monitor the changes afterward).
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ScreenShots

ConfigCat Screenshots

Screenshot of Feature flags for teams.Screenshot of NIce and simple user interface to manage your feature flags.Screenshot of NIce and simple user interface to manage your feature flags.Screenshot of Comprehensive technical documentation.