ClickUp is an all-in-one productivity platform. It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp helps teams of all types and sizes deliver work more effectively, to boost productivity to new heights. ClickUp aims to make the world more productive by removing friction caused by using many different applications. The platform boasts millions…
$0
per month per seat
Socialcast (discontinued)
Score 10.0 out of 10
N/A
Socialcast was an enterprise social networking and collaboration platform acquired by VMware in 2011. The platform allowed an organization's employees to share information and documents with co-workers in real time through a Facebook- or Twitter-like news feed. VMware announced its end of availability (EOA) effective May 2018.
ClickUp is fantastic for a company that has a strong emphasis on execution and project management. ClickUp feature set is amongst one of the strongest in the industry. As a software business, we require this sort of feature set for things like sprints, GANTT, agile and much more. ClickUp can be daunting for companies that are looking for basic project management without the bells and whistles. There are other project management providers that have a much simpler platform. If you are a fast growing dynamic tech company I really don't see another option that rivals ClickUp
Socialcast has been a great tool for FactSet. I would recommend it to any firm looking for an easy-to-use tool to centralize communication and collaborate on a global scale.
Socialcast has an exceptional user experience. With very few idiosyncrasies, it works well on every platform I've tried.
The platform has such a high level of ease of use, it becomes somewhat addicting.
Social analytics are superb.
The platform is highly intuitive and requires zero training or coaching in order for network members to become productive with it.
It's extremely reliable. Only once in 4 years, was the product not available, and that was only for about a half-hour. In that half-hour, we realized how dependent we were on it. (Very.)
The multi-device and deployment options are excellent. On-premise, Private Cloud, and Multi-tenant SaaS all available.
The mobile apps for iPhone, tablets, and Android render well with a beautiful UI/UX. The desktop AIR app is equally highly usable.
We're very pleased with how the system works in general. For over a year we've barely ever had any problems with ClickUp and there might have only been one or two times when it wasn't operational for us due to a global emergency. Moreover, when we had a problem once with renewing our licenses we've been contacted directly by our account manager and taken care of in a very professional way (with a due refund as well). The exceptional customer service makes us firmly believe that ClickUp is just the right tool for us.
Beyond the value FactSet derives from using the platform, Socialcast (the firm) has been a good partner to FactSet. We've experienced very little downtime with the service and they have been responsive and fair with enhancement requests and questions
Far easier to use than any other PM tool. ClickUp is incredibly intuitive and had us saving time and energy within the first week of implementation. In my opinion, PM software should make it easier to focus on the deliverables - it shouldn't take all your time and energy to learn how to use the tool in the first place. ClickUp is a user-friendly tool that actually helps us focus on what's important.
For over a year ClickUp was unavailable to us just twice for a couple of hours. I would say for a system this big and working globally that was a minor issue. They managed to fix all the issues within a couple hours and then it was back up and running perfectly fine.
I understand that it's a beast and does a lot of things, which is probably why it's laggy. But I do find it takes longer than I'd like to load, and if I am sending a complex document to a client or team member they aren't quite sure if they're getting the right thing at first. This is actually a pretty significant problem - my biggest beef with ClickUp.
ClickUp support is incredible! They respond quickly with any questions about my issue, provide a timeline, and elaborate on how they will solve my problem. They are incredibly respectful and accommodating. Whenever I run into an issue, I know that ClickUp support will be happy to answer any questions and help my team out. When I start a support ticket, I know that I won't be getting sent article recommendations, I will be speaking to their customer support team immediately
There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.
Using ClickUp is fairly easy. There are multiple guides on how to use all of the functions in the system. An organization wanting to start working with ClickUp should simply try it out and see how it would like to adapt its workflow to the possibilities the system gives the users.
They are all very similar, but ClickUp was easier to use. The UX design is great, everything falls into place. I didn’t have to train anyone from the team on how to use it. They easily understood how it works. It’s simple, clear and straightforward. Every move you make, it’s actually what you expect it to do.
Scaling with ClickUp is superb. If you create a workflow best suited for your organization then it's all about creating new accounts and teaching the new employees the workflow you're using. It's that simple. There is no black magic when it comes to Clickup.
ClickUp has had a positive impact since it has allowed the Global Operations Department to have a consistent collaboration by having this app as a repository of Projects and Programs, which has enabled a faster synchronization and stronger collaboration to better allocate resources.
A positive impact is a faster and clearer prioritization process for the executives since this app allows you to have a full picture of what's going on across the board.
