ClickUp vs. Zimbra Email & Collaboration

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ClickUp
Score 8.5 out of 10
Small Businesses (1-50 employees)
ClickUp is an all-in-one productivity platform. It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp helps teams of all types and sizes deliver work more effectively, to boost productivity to new heights. ClickUp aims to make the world more productive by removing friction caused by using many different applications. The platform boasts millions…
$0
per month per seat
Zimbra Email & Collaboration
Score 6.7 out of 10
N/A
Zimbra offers social collaboration software.N/A
Pricing
ClickUpZimbra Email & Collaboration
Editions & Modules
Free
$0.00
Unlimited
$9.00 ($5.00)
per member per month (annual contract pricing)
Business
$19.00 ($12.00)
per member per month (annual contract pricing)
Business Plus
$29.00 ($19.00)
per member per month (annual contract pricing)
Enterprise
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
ClickUpZimbra Email & Collaboration
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ClickUpZimbra Email & Collaboration
Considered Both Products
ClickUp
Zimbra Email & Collaboration

No answer on this topic

Top Pros
Top Cons
Features
ClickUpZimbra Email & Collaboration
Project Management
Comparison of Project Management features of Product A and Product B
ClickUp
7.9
613 Ratings
4% above category average
Zimbra Email & Collaboration
9.0
6 Ratings
13% above category average
Task Management9.0613 Ratings9.86 Ratings
Resource Management7.8471 Ratings00 Ratings
Gantt Charts7.8430 Ratings8.13 Ratings
Scheduling7.8499 Ratings9.85 Ratings
Workflow Automation7.6467 Ratings7.23 Ratings
Team Collaboration8.9583 Ratings00 Ratings
Support for Agile Methodology8.5399 Ratings00 Ratings
Support for Waterfall Methodology8.2326 Ratings00 Ratings
Document Management7.6517 Ratings00 Ratings
Email integration7.5413 Ratings00 Ratings
Mobile Access6.9485 Ratings9.76 Ratings
Timesheet Tracking7.4401 Ratings00 Ratings
Search00 Ratings9.86 Ratings
Visual planning tools00 Ratings8.53 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
ClickUp
7.4
295 Ratings
1% below category average
Zimbra Email & Collaboration
-
Ratings
Project & financial reporting7.4295 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
ClickUp
-
Ratings
Zimbra Email & Collaboration
7.6
8 Ratings
6% below category average
Chat00 Ratings7.07 Ratings
Notifications00 Ratings8.07 Ratings
Discussions00 Ratings7.46 Ratings
Surveys00 Ratings7.72 Ratings
Internal knowledgebase00 Ratings7.73 Ratings
Integrates with GoToMeeting00 Ratings7.63 Ratings
Integrates with Gmail and Google Hangouts00 Ratings8.04 Ratings
Integrates with Outlook00 Ratings7.53 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
ClickUp
-
Ratings
Zimbra Email & Collaboration
7.5
9 Ratings
7% below category average
Versioning00 Ratings7.08 Ratings
Video files00 Ratings7.08 Ratings
Audio files00 Ratings7.08 Ratings
Document collaboration00 Ratings7.08 Ratings
Access control00 Ratings8.75 Ratings
Advanced security features00 Ratings9.76 Ratings
Integrates with Google Drive00 Ratings6.62 Ratings
Device sync00 Ratings6.64 Ratings
Best Alternatives
ClickUpZimbra Email & Collaboration
Small Businesses
Stackby
Stackby
Score 9.5 out of 10
Stackby
Stackby
Score 9.5 out of 10
Medium-sized Companies
SAP Ruum
SAP Ruum
Score 9.0 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
Kanban Tool
Kanban Tool
Score 9.2 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ClickUpZimbra Email & Collaboration
Likelihood to Recommend
8.6
(613 ratings)
7.0
(9 ratings)
Likelihood to Renew
7.4
(30 ratings)
-
(0 ratings)
Usability
7.8
(29 ratings)
-
(0 ratings)
Availability
9.4
(6 ratings)
-
(0 ratings)
Performance
7.8
(5 ratings)
-
(0 ratings)
Support Rating
8.0
(46 ratings)
-
(0 ratings)
Online Training
10.0
(2 ratings)
-
(0 ratings)
Implementation Rating
7.9
(7 ratings)
8.0
(1 ratings)
Configurability
8.1
(2 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
5.0
(1 ratings)
-
(0 ratings)
Ease of integration
7.1
(2 ratings)
-
(0 ratings)
Product Scalability
9.0
(6 ratings)
-
(0 ratings)
Professional Services
5.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
5.2
(2 ratings)
-
(0 ratings)
Vendor pre-sale
5.2
(2 ratings)
-
(0 ratings)
User Testimonials
ClickUpZimbra Email & Collaboration
Likelihood to Recommend
ClickUp
ClickUp is well-suited for small organizations looking to grow and scale with their software. It's a robust, all-in-one program. Its multiple view options allow teams and individuals to utilize whichever type of view (boards, lists, tables, calendar, Gantt) works best for the information it holds. Because of all the options available, ClickUp may be overwhelming for a solo entrepreneur. Even with pre-made templates, setting up spaces to promote the most effective productivity may be daunting.
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Synacor
Zimbra is great for an email system for a medium or large organization with appropriate IT staffing. The system is easy to use for end-users, and has a fantastic web interface. Unfortunately, it is overly complex, when considering staffing requirements and price, when compared with Office 365 or Google Apps for smaller organizations. For other education customers, it is hard to compete with Microsoft and Google providing their services for "Free" now though
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Pros
ClickUp
  • Browser notifications whenever a status change or update is made
  • Intuitively consolidating the status of projects, while making it easy to expand to see detail when needed
  • Automatically creating project timelines so you can tell if you will have availability for new projects
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Synacor
  • Filter emails with specific information required.
  • Very good storage capacity.
  • Has a mobile version and another web.
  • It has a friendly and modern graphic interface.
  • It is compatible with all operating systems.
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Cons
ClickUp
  • UI: A lot of our clients find it overly confusing to use
  • Resource planning: It's very difficult to resource plan within the app without mapping 100s of dependancies for when something goes over estimate or the timeline moves
  • Separate client facing and internal comments. We have to maintain two boards for each client due to this
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Synacor
  • The password change is not activated when you access by IMAP, Pop3 or Exchange sync. You have to know that the password change is required and you must go to the website to do so.
  • The management of mail rules should have more checking options.
  • There should be more applications compatible with Zimbra, the ones that appear in the Zimlets.
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Likelihood to Renew
ClickUp
It has been a game-changer in terms of project tracking, as animation is a demanding product that requires multiple layers of analysis, revisions, tracking, scheduling, etc. ClickUp simplifies many approvals as anyone can easily add items, and you can tag the people who need to look at them.
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Synacor
No answers on this topic
Usability
ClickUp
Far easier to use than any other PM tool. ClickUp is incredibly intuitive and had us saving time and energy within the first week of implementation. In my opinion, PM software should make it easier to focus on the deliverables - it shouldn't take all your time and energy to learn how to use the tool in the first place. ClickUp is a user-friendly tool that actually helps us focus on what's important.
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Synacor
No answers on this topic
Reliability and Availability
ClickUp
For over a year ClickUp was unavailable to us just twice for a couple of hours. I would say for a system this big and working globally that was a minor issue. They managed to fix all the issues within a couple hours and then it was back up and running perfectly fine.
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Synacor
No answers on this topic
Performance
ClickUp
The speed of ClickUp is average to be honest. This is one of the biggest flaws of the system, sometimes it's also lagging a little bit but we also have a lot of documents, lists etc. on our workspace. However, with the next version of ClickUp I've seen they are planning to increase the speed by almost 500%, probably by changing the technology, so I am more than looking forward to it.
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Synacor
No answers on this topic
Support Rating
ClickUp
I started using ClickUp when it was what most would consider a baby company. There were the occasional bugs that made working in ClickUp a little bit of a headache, but the support feature allowed me to chat with a real persona and communicate my issues. I would always get prompt support and someone willing to really help me, not just point me to FAQ pages. Not feeling like a number really makes a difference.
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Synacor
No answers on this topic
Online Training
ClickUp
There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.
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Synacor
No answers on this topic
Implementation Rating
ClickUp
Start small. Don’t try to build the most elaborate plans first. Resist the urge to get into Gantt charts if no one is used to them. Just get work written, add dates and assignees, and start getting used to it. If you did not use a work management tool before, you need to be gracious with yourself about the fact that you likely do not have the muscle memory for working this way yet. But you will get there.
And leverage people who know it if possible. Look for ClickUp experts and vendors. They can really supercharge your effectiveness at building the tool out and speed up the process.
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Synacor
Overall, we were satisfied with the implementation. We perhaps should have spent more time consulting with Zimbra or others regarding best practices but as we got to know the system better we were able to make changes relatively easily after the fact.
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Alternatives Considered
ClickUp
The subscription price offers a very complete package compared to other similar products, so in terms of value for money, it is, in my opinion, the best deal. Even the free version is very complete, allowing you to get an excellent idea of ​​how it would impact a person's workflow before investing in it.
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Synacor
We selected Zimbra because it has a lower cost in the market, offers more development features for its open source, has a very easy to use interface and adjusts to the needs of the company.
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Scalability
ClickUp
Scaling with ClickUp is superb. If you create a workflow best suited for your organization then it's all about creating new accounts and teaching the new employees the workflow you're using. It's that simple. There is no black magic when it comes to Clickup.
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Synacor
No answers on this topic
Return on Investment
ClickUp
  • This made collaboration possible, which we never had before. Linking the metrics between departments to the overall goals was a new one for us and made a big difference to how we approach work
  • Our deadline adherence improved to 80% from around 35%
  • Our future planning became more accurate as we could forecast, mitigate and navigate around blockers
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Synacor
  • Since all of our ROI studies and strategies are performed at the corporate level, I'm really not sure what positive or negative impacts Zimbra has had on our overall business objectives. I can say that at least one positive impact it has on my business objectives, in the medical record department, is the ability to be as paperless as possible.
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ScreenShots

ClickUp Screenshots

Screenshot of List ViewScreenshot of Box ViewScreenshot of Board ViewScreenshot of Calendar View

Zimbra Email & Collaboration Screenshots

Screenshot of Screenshot of Screenshot of