What users are saying about
49 Ratings
49 Ratings
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Score 9 out of 100
16 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

Clio

Clio is a wonderful practice management solution for small firms that do billable work. The Clio manage software is excellent for tracking your time at different rates, tracking matter budgets, and tracking expenses. Clio is also great for firms that want to implement and use tech in their offices. If clients are at least somewhat tech-savvy (have and know how to use email), they will also benefit and enjoy the implementation of Clio.
Julliana Reyes | TrustRadius Reviewer

Thomson Reuters ProLaw

once the software is set up, it streamlines the billing process and helps with E-discovery on cases. You can also customize some areas to fit your needs specific to your firm. Paperless Proforma eliminates a lot of paper and streamlines the Prebill process. It also incorporates email billing to eliminate wasted paper.
Bill Nash | TrustRadius Reviewer

Pros

Clio

  • Provides an interface with NextChapter Bankruptcy.
  • Provides an interface with the forms on our website and landing pages to allow for easy transmission of potential clients into our Clio system from these sources with little human intervention.
  • Its billing, invoicing and payment integration makes the billing cycle for clients easier.
Matthew Mazur | TrustRadius Reviewer

Thomson Reuters ProLaw

  • Accounting, time entry and billing are an easy task with ProLaw.
  • Streamlines and automates the work of lawyers and other staff.
  • Risk management and maintain regulatory challenges.
  • Case and matter management.
  • Integration with Microsoft apps such as Excel, Word and Outlook.
Anonymous | TrustRadius Reviewer

Cons

Clio

  • Document management. It's still far easier for me to create Word templates and just use Word.
  • Centralized filing of client files. Like I said, I use Word. I work on a Mac and use Mac's tag structure. Clio should find a way to gather all files that have a certain tag and allow me to access them through Clio. Instead, I use Hazel and DropBox.
  • Case planning and budgeting. I use OmniFocus for project management, a self-created Excel spreadsheet for project budgeting and a cloud-based service for Gantt charts. How hard would it be to add robust project management tools to Clio?
  • Search feature for stored documents and information. Evernote has Clio beat hands-down, but I don't put client-sensitive information (only caselaw) on Evernote.
  • Case notes. This feature may be useful for high-volume practices, but I never use it.
Brad Pearce | TrustRadius Reviewer

Thomson Reuters ProLaw

  • ProLaw has been working on easier ways to add multiple documents to emails without flipping back and forth or changing document names to the storage number of the document in its database.
  • Although you can export billing information to an excel sheet, it would be beneficial if one could print all billed items for a matter that included the description of the billed event rather than just the amounts. Currently the only way to do this would be by printing statements.
Sean Storch | TrustRadius Reviewer

Likelihood to Renew

Clio

No score
No answers yet
No answers on this topic

Thomson Reuters ProLaw

Thomson Reuters ProLaw 10.0
Based on 1 answer
ProLaw is fully integrated in our firm's organization. It would be impossible to operate without it or similar programming
Matthew Harvey | TrustRadius Reviewer

Usability

Clio

Clio 10.0
Based on 1 answer
Onboarding new employees has its challenges, but orienting in Clio has been an easy process for new learners. Also, when I have encountered questions, Clio support has immediate answers.
Sarah Renfro | TrustRadius Reviewer

Thomson Reuters ProLaw

Thomson Reuters ProLaw 9.0
Based on 1 answer
In terms of usability, the tool is intuitive and easy to use. Initially, it might be a little bit difficult to grab all the functions it can perform, but with the experience, doing the tasks become an easy job and the tool improves your team's productivity and efficiency. It really helps you to deliver excellent service to your clients in less time and at a low cost.
Anonymous | TrustRadius Reviewer

Support Rating

Clio

Clio 8.9
Based on 2 answers
Rather than talk in generalities, I'll give two specific examples. First, after updating my OS, I got locked out of Clio. I was back in, up and running, with no loss of data, within an hour thanks to Clio customer support.Second, I made some specific recommendation for features that I thought would be useful. Those recommendations fell in a black hole, with the suggestion that I try a very buggy third party integration app. Clio is making lots of money from lawyers using its software. Why can't Clio create the integrations and test them if Clio is not willing to build them into its platform?
Brad Pearce | TrustRadius Reviewer

Thomson Reuters ProLaw

Thomson Reuters ProLaw 8.3
Based on 5 answers
Thomson Reuters ProLaw provides excellent customer service. We have had a few issues come up that required both immediate and less immediate attention. In both instances Thomson Reuters was very attentive to the issues and provided us solutions to the issues that we encountered. Very highly recommended customer service, I feel that any issue we encountered will be dealt with in a prompt and professional manner.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Clio

CLIO Grow is custom-tailored for law firms to use off the shelf with some advanced customization options. CLIO Grow has some superior API integration options that integrate with answering services, online chatbot, website contact forms to capture new leads and automatically include them in the intake pipeline. As mentioned previously it integrates with HelloSign for no additional costs.CLIO Grow also offers API integrations with Mailchimp to add prospects to email drip campaigns in addition to built-in automated email campaigns within its own software.These features make it far more user friendly, automated, and robust compared with MyCase's CRM feature, and Pipedrive (a non-legal specific CRM).
Shawn Hamp, Esq. | TrustRadius Reviewer

Thomson Reuters ProLaw

Client base - numbers, Support of User Group Formation, location - hours of support, all in one product - eliminated document management and allowed through security for attorneys to access to ledger information, supported non-cloud solution as we were not ready to go to cloud, Non-modular so all parts of the system seemed to work better together and even if not ready immediately to utilize some parts, we adopted over time as we because familiar with the product, I knew firms that Prolaw already, Sales person - Tom Mulligan was wonderful to work with, ProLaw was the only software demo'ed that could report directly on our fee credits as we currently allocate - WE ARE AN EAT WHAT YOU KILL FIRM, Our outside IT firm had worked on ProLaw before, Software was capable of supporting a paperless environment, without additional cost I could get a second data base to run our internal leasing through with is technically a separate company from the business of law. We didn't need any additional hardware when we installed, we already had everything it needed to run
Sandra Haislet | TrustRadius Reviewer

Return on Investment

Clio

  • Hard to judge ROI, but it saves us money compared to our old server based system (ProLaw)
  • More accessible from more places. I was able to continue working during a two week trip to the beach.
  • The Client Portal (Clio Connect) is a positive way to send clients document securely, avoids the forwarded email / forwarded attachment problem.
Jason Ramsland | TrustRadius Reviewer

Thomson Reuters ProLaw

  • Significant investment for money and time to train and learn system.
  • Return on investment depends on employee enforcement and adoption.
  • Great dividends if software is FULLY utilized for all facets and features.
Derek Schroeder | TrustRadius Reviewer

Pricing Details

Clio

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Clio Editions & Modules

Edition
Starter$491
Boutique$691
Elite$1091
EnterpriseContact sales team
Clio Grow$593
  1. per user/per month
  2. none
  3. per user/per month
Additional Pricing Details
All pricing tiers have a 7-day free trial.

Thomson Reuters ProLaw

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Thomson Reuters ProLaw Editions & Modules

Additional Pricing Details

Add comparison