What users are saying about
38 Ratings
53 Ratings
38 Ratings
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Score 8.3 out of 100
53 Ratings
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Score 7.9 out of 100

Feature Set Ratings

    Sales Force Automation

    8.9

    Close

    89%

    Flowlu

    Feature Set Not Supported
    N/A
    Close ranks higher in 8/8 features

    Customer data management / contact management

    8.3
    83%
    8 Ratings
    N/A
    0 Ratings

    Workflow management

    7.9
    79%
    8 Ratings
    N/A
    0 Ratings

    Territory management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Opportunity management

    9.5
    95%
    6 Ratings
    N/A
    0 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    9.4
    94%
    8 Ratings
    N/A
    0 Ratings

    Contract management

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Interaction tracking

    8.2
    82%
    8 Ratings
    N/A
    0 Ratings

    Channel / partner relationship management

    9.7
    97%
    3 Ratings
    N/A
    0 Ratings

    Customer Service & Support

    8.7

    Close

    87%

    Flowlu

    Feature Set Not Supported
    N/A
    Close ranks higher in 3/3 features

    Case management

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    Call center management

    8.0
    80%
    5 Ratings
    N/A
    0 Ratings

    Help desk management

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Marketing Automation

    9.1

    Close

    91%

    Flowlu

    Feature Set Not Supported
    N/A
    Close ranks higher in 2/2 features

    Lead management

    8.8
    88%
    6 Ratings
    N/A
    0 Ratings

    Email marketing

    9.5
    95%
    5 Ratings
    N/A
    0 Ratings

    CRM Project Management

    8.1

    Close

    81%

    Flowlu

    Feature Set Not Supported
    N/A
    Close ranks higher in 3/3 features

    Task management

    8.1
    81%
    5 Ratings
    N/A
    0 Ratings

    Billing and invoicing management

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Reporting

    6.3
    63%
    5 Ratings
    N/A
    0 Ratings

    CRM Reporting & Analytics

    8.0

    Close

    80%

    Flowlu

    Feature Set Not Supported
    N/A
    Close ranks higher in 3/3 features

    Forecasting

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Pipeline visualization

    8.4
    84%
    6 Ratings
    N/A
    0 Ratings

    Customizable reports

    5.5
    55%
    4 Ratings
    N/A
    0 Ratings

    Customization

    8.5

    Close

    85%

    Flowlu

    Feature Set Not Supported
    N/A
    Close ranks higher in 4/4 features

    Custom fields

    9.3
    93%
    7 Ratings
    N/A
    0 Ratings

    Custom objects

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Scripting environment

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    API for custom integration

    6.8
    68%
    7 Ratings
    N/A
    0 Ratings

    Security

    8.2

    Close

    82%

    Flowlu

    Feature Set Not Supported
    N/A
    Close ranks higher in 2/2 features

    Single sign-on capability

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    Role-based user permissions

    8.4
    84%
    6 Ratings
    N/A
    0 Ratings

    Social CRM

    10.0

    Close

    100%

    Flowlu

    Feature Set Not Supported
    N/A
    Close ranks higher in 2/2 features

    Social data

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Social engagement

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Integrations with 3rd-party Software

    7.0

    Close

    70%

    Flowlu

    Feature Set Not Supported
    N/A
    Close ranks higher in 1/1 features

    Marketing automation

    7.0
    70%
    4 Ratings
    N/A
    0 Ratings

    Platform

    10.0

    Close

    100%

    Flowlu

    Feature Set Not Supported
    N/A
    Close ranks higher in 1/1 features

    Mobile access

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Project Management

    Close

    Feature Set Not Supported
    N/A
    8.0

    Flowlu

    80%
    Flowlu ranks higher in 14/14 features

    Task Management

    N/A
    0 Ratings
    8.5
    85%
    49 Ratings

    Resource Management

    N/A
    0 Ratings
    8.1
    81%
    38 Ratings

    Gantt Charts

    N/A
    0 Ratings
    8.0
    80%
    30 Ratings

    Scheduling

    N/A
    0 Ratings
    8.1
    81%
    42 Ratings

    Workflow Automation

    N/A
    0 Ratings
    8.2
    82%
    46 Ratings

    Team Collaboration

    N/A
    0 Ratings
    8.3
    83%
    48 Ratings

    Support for Agile Methodology

    N/A
    0 Ratings
    8.3
    83%
    42 Ratings

    Support for Waterfall Methodology

    N/A
    0 Ratings
    7.7
    77%
    21 Ratings

    Document Management

    N/A
    0 Ratings
    7.7
    77%
    44 Ratings

    Email integration

    N/A
    0 Ratings
    8.4
    84%
    43 Ratings

    Mobile Access

    N/A
    0 Ratings
    8.0
    80%
    38 Ratings

    Timesheet Tracking

    N/A
    0 Ratings
    7.8
    78%
    37 Ratings

    Change request and Case Management

    N/A
    0 Ratings
    7.7
    77%
    24 Ratings

    Budget and Expense Management

    N/A
    0 Ratings
    7.8
    78%
    35 Ratings

    Professional Services Automation

    Close

    Feature Set Not Supported
    N/A
    7.9

    Flowlu

    79%
    Flowlu ranks higher in 4/4 features

    Quotes/estimates

    N/A
    0 Ratings
    8.0
    80%
    36 Ratings

    Invoicing

    N/A
    0 Ratings
    8.2
    82%
    43 Ratings

    Project & financial reporting

    N/A
    0 Ratings
    8.0
    80%
    39 Ratings

    Integration with accounting software

    N/A
    0 Ratings
    7.5
    75%
    22 Ratings

    Attribute Ratings

    • Close is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    9.4

    Close

    94%
    8 Ratings
    8.4

    Flowlu

    84%
    50 Ratings

    Likelihood to Renew

    Close

    N/A
    0 Ratings
    8.5

    Flowlu

    85%
    3 Ratings

    Usability

    8.8

    Close

    88%
    3 Ratings
    8.6

    Flowlu

    86%
    50 Ratings

    Support Rating

    9.2

    Close

    92%
    3 Ratings
    8.3

    Flowlu

    83%
    50 Ratings

    Likelihood to Recommend

    Close

    Excellent software to increase sales and follow up with existing and new customers. Email and SMS handling are really easy for the sales team, managing leads is really great, and Close merges duplicate leads to help our Data Leads avoid repetitive and unnecessary calls. As mentioned in some comments before, must improve in reports, Close is not appropriate to handle or track agents' hours making it necessary to implement additional software to cover this area.
    Read full review

    Flowlu

    To manage the workflows of our business, we used a number of tools before we began using Flowlu. It combines CRM, project & task management, team communication, invoicing, and account management into a single tool. We are able to save a lot of time and effort by using this all-in-one solution.
    Read full review

    Pros

    Close

    • Email sequences. Create and send a sequence of emails until the sequence finishes or the contact replies to your email. You can also pause the sequence manually.
    • Email sync. Syncs in real time with your email account, which is huge.
    • Zapier integration. We've automated a lot of our pipeline management through the Zapier integration. This saves us soooo much time.
    Read full review

    Flowlu

    • The system of adding only the features you need by installing as separated modules makes it easy to learn without being overwhelmed by the lots of features.
    • I really like its structure and clear interface. Not wasting much time by searching for the right buttons and settings. Looks like the developers use their own tool for everyday work
    • Flowlu offers a custom domain option to fully integrate fully it into our company toolbox. This helps offering a seamless experience for our clients.
    • The elaborated invoice module was the final argument for us to switch to Flowlu.
    Read full review

    Cons

    Close

    • Make it so one can set the time at which the emails go out.
    • Make it easier to set up my workflow.
    Read full review

    Flowlu

    • Flowlu should allow user to import their own invoice into app
    • Fellow should have their own email marketing system
    • It should integrate woo-commerce, a big e-commerce platform on WordPress. This will support users will in managing and sending emails to their customers.
    Read full review

    Pricing Details

    Close

    Starting Price

    $29 per user, monthly

    Editions & Modules

    Close editions and modules pricing
    EditionModules
    Starter291
    Basic692
    Professional993
    Business1494

    Footnotes

    1. per user, monthly
    2. per user, monthly
    3. per user, monthly
    4. per user, monthly

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    15% discount on annual pricing in addition to the month-to-month prices listed here.

    Flowlu

    Starting Price

    Editions & Modules

    Flowlu editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Close

      No answers on this topic

      Flowlu

      I have found Flowlu while searching [for] a collaborative tool for a friend's non-profit organization. As I read the description and made a trial test, I fell in love with the tool. So we are definitely going to renew. Not only because the delivered solutions are great but also because Flowlu's roadmap seems very [promising].
      Read full review

      Usability

      Close

      It's my favorite CRM to recommend to sales organizations. Robust Telephony options including a Power Dialer, SMS, and Voice Drop, are completely integrated into the CRM. The kicker is you can have "Unlimited" contacts where many platforms charge based on the number of users. This can make a huge difference in monthly billing.
      Read full review

      Flowlu

      They have a great onboarding checklist and if you follow it you will be able to use the software. That is easy to use in my book. Flowlu has also the ability to turn on and off apps that you use or not which makes it tailored to the business needs.
      Read full review

      Support Rating

      Close

      I haven't really had the need to use their support, but the only time I had an issue with the platform, the Close team was very attentive and responded in a short span of time. Also they take minimal time to solve issues. The only con here is there is no way to reach out to them apart from email.
      Read full review

      Flowlu

      Great Support normally they respond in a few hours, which is very good, the knowledge base is good and the facebook groups are also very responsive. We are finding many videos online which are explaining Flowlu more and more daily.
      Read full review

      Alternatives Considered

      Close

      Pipedrive was great for us for a long time. We used it for over 4 years. Our product and process was simple. When things got more complex, we needed something that could handle our growing needs and Pipedrive kept falling short. We built our own custom solution in Airtable and though it worked, we spend a lot of time managing it. Close was able to solve all our issues and save us hours per week in admin work.
      Read full review

      Flowlu

      Flowlu is easier to use and has more features, with more coming. ClickUp feels like it's more 'open' for any type of business with a lot of customization, whereas Flowlu feels like it was created for niches like my own, yet it can easily and quickly be customized for any type of business
      Read full review

      Return on Investment

      Close

      • Positive - It's much easier now with Close.io to make sure that no deal falls through the cracks. Therefore helping us recover lost revenue.
      Read full review

      Flowlu

      • Time invested in learning the app was huge, there's no go-to resource center and currently their knowledge is scattered (YouTube videos, Knowledge Base, API docs etc)
      • We are able to cancel subscriptions of some of the other CRM and project management apps as the needs are covered by Flowlu
      • There's a significant productivity boost after learning the app but this is not quite measurable just yet
      Read full review

      Screenshots

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