Close CRM vs. iSmartRecruit

Excellent software to increase sales and follow up with existing and new customers. Email and SMS handling are really easy for the sales team, managing leads is really great, and Close merges duplicate leads to help our Data Leads avoid repetitive and unnecessary calls. As mentioned in some comments before, must improve in reports, Close is not appropriate to handle or track agents' hours making it necessary to implement additional software to cover this area.

Incentivized

The cost-effectiveness and flexibility of iSmartRecruit are impressive. It's a strategic investment that yields significant returns in recruitment success, in our opinion. Therefore, we wholeheartedly recommend it to anyone seeking top-tier recruitment software.

• Email sequences. Create and send a sequence of emails until the sequence finishes or the contact replies to your email. You can also pause the sequence manually.
• Email sync. Syncs in real time with your email account, which is huge.
• Zapier integration. We've automated a lot of our pipeline management through the Zapier integration. This saves us soooo much time.

Incentivized

• Easy and quick access to clients, candidates, jobs and prospects.
• Posting our jobs to our websites.
• Uploading and parsing candidate resumes is simple.
• Keeping track of our placements or the candidates we don't place (and notes about why) help us as we consider people for future opportunities.

• Make it so one can set the time at which the emails go out.
• Make it easier to set up my workflow.

Incentivized

• Every system has some room for improvement. But no major issues were found, so it’s completely fine.
• he system comes with many features and is easy to use, but it still requires some form of training to use it to the fullest and get maximum advantages.
• Every staffing agency business has different needs and requirements. iSmartRecruit helps us to do that. Very quick to respond to requests. Sometimes, it may take more time if the requirement is complex.

It's my favorite CRM to recommend to sales organizations. Robust Telephony options including a Power Dialer, SMS, and Voice Drop, are completely integrated into the CRM. The kicker is you can have "Unlimited" contacts where many platforms charge based on the number of users. This can make a huge difference in monthly billing.

Incentivized

I haven't really had the need to use their support, but the only time I had an issue with the platform, the Close team was very attentive and responded in a short span of time. Also they take minimal time to solve issues. The only con here is there is no way to reach out to them apart from email.

Incentivized

Pipedrive was great for us for a long time. We used it for over 4 years. Our product and process was simple. When things got more complex, we needed something that could handle our growing needs and Pipedrive kept falling short. We built our own custom solution in Airtable and though it worked, we spend a lot of time managing it. Close was able to solve all our issues and save us hours per week in admin work.

Incentivized

I have seen many products but iSmartRecruit won my trust due to being user friendly and having unique features as well excellent support

• Positive - It's much easier now with Close.io to make sure that no deal falls through the cracks. Therefore helping us recover lost revenue.

Incentivized

• It's eliminated the need to hire additional administrative staff. This is the single biggest savings.
• It has saved a lot of time that allows us to spend more of our time and resources responding to clients and candidates. Our clients and candidates feel we are more service-oriented and different than our competition. We've received referrals this way. Difficult to measure - but definitely huge items.