What users are saying about
24 Ratings
4 Ratings
24 Ratings
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Score 8.6 out of 100
4 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Close

Close.io is well suited for a sales organization who wants to track leads, make sure none slip through the cracks, move them into opportunities as discussions progress, and close new business. The simplicity of the platform is part of why it's powerful - it's full feature set can be easily understood and leveraged by even those without much training on the system. I'm not sure where Close.io would be less appropriate...
Erik Zahnlecker | TrustRadius Reviewer

Klenty

I think Klenty is suitable for all sized teams and organizations. They kept everything simple and precise in the UI and that's what makes it the best.
Omer Yaqoob | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Close
8.6
Klenty
Customer data management / contact management
Close
7.9
Klenty
Workflow management
Close
8.2
Klenty
Territory management
Close
8.0
Klenty
Opportunity management
Close
8.4
Klenty
Integration with email client (e.g., Outlook or Gmail)
Close
9.0
Klenty
Contract management
Close
10.0
Klenty
Interaction tracking
Close
7.6
Klenty
Channel / partner relationship management
Close
9.7
Klenty

Customer Service & Support

Close
9.2
Klenty
Case management
Close
8.0
Klenty
Call center management
Close
9.7
Klenty
Help desk management
Close
10.0
Klenty

Marketing Automation

Close
8.9
Klenty
Lead management
Close
7.8
Klenty
Email marketing
Close
10.0
Klenty

CRM Project Management

Close
7.4
Klenty
Task management
Close
5.5
Klenty
Billing and invoicing management
Close
10.0
Klenty
Reporting
Close
6.8
Klenty

CRM Reporting & Analytics

Close
9.3
Klenty
Forecasting
Close
10.0
Klenty
Pipeline visualization
Close
8.0
Klenty
Customizable reports
Close
10.0
Klenty

Customization

Close
8.0
Klenty
Custom fields
Close
8.0
Klenty
Custom objects
Close
10.0
Klenty
Scripting environment
Close
8.0
Klenty
API for custom integration
Close
6.0
Klenty

Security

Close
7.8
Klenty
Single sign-on capability
Close
8.0
Klenty
Role-based user permissions
Close
7.5
Klenty

Social CRM

Close
10.0
Klenty
Social data
Close
10.0
Klenty
Social engagement
Close
10.0
Klenty

Integrations with 3rd-party Software

Close
7.0
Klenty
Marketing automation
Close
7.0
Klenty

Platform

Close
10.0
Klenty
Mobile access
Close
10.0
Klenty

Pros

Close

  • You can search for prospects by your activity & notes.
  • It helps automate the follow up process.
  • It ties cold emailing into a powerful CRM all in one portal.
Joe Gatto | TrustRadius Reviewer

Klenty

  • It can be integrated with Pipedrive. So we just have to create the cadence and we assign the contact directly from Pipedrive.
  • It certainly is intuitive and setting up a cadence is super easy.
  • We can schedule the emails according to the different time zones.
  • Customer support is excellent.
Omer Yaqoob | TrustRadius Reviewer

Cons

Close

  • Minor bugs? - Sometime when I'm replying to an account it attempts to send the email as a different user. Thankfully I've only missed it when sending internal emails!
Ryan McCarty | TrustRadius Reviewer

Klenty

  • I have been using it for more than 7 months and haven't faced a single issue. And if there is any - customer support is always there to help.
Omer Yaqoob | TrustRadius Reviewer

Usability

Close

Close 7.0
Based on 1 answer
Close is a simpler platform to use when it comes to initiating email campaigns and managing leads. It has great visibility on opportunities and can be shared with specified users or can also be kept confidential. Close is not for someone who is very new to tools of its kind.
Anonymous | TrustRadius Reviewer

Klenty

No score
No answers yet
No answers on this topic

Support Rating

Close

Close 7.0
Based on 1 answer
I haven't really had the need to use their support, but the only time I had an issue with the platform, the Close team was very attentive and responded in a short span of time. Also they take minimal time to solve issues. The only con here is there is no way to reach out to them apart from email.
Anonymous | TrustRadius Reviewer

Klenty

No score
No answers yet
No answers on this topic

Alternatives Considered

Close

Pipedrive was great for us for a long time. We used it for over 4 years. Our product and process was simple. When things got more complex, we needed something that could handle our growing needs and Pipedrive kept falling short. We built our own custom solution in Airtable and though it worked, we spend a lot of time managing it. Close was able to solve all our issues and save us hours per week in admin work.
Jason Vance | TrustRadius Reviewer

Klenty

We explored SalesLoft but it was an expensive option for us and Klenty had all the needed features so we went with Klenty and I'm glad we made the right decision.
Omer Yaqoob | TrustRadius Reviewer

Return on Investment

Close

  • Has allowed us to have full visibility into our pipeline
  • Has allowed us to automate lead entry and follow up, saving us tons of time and helping us to make sure we're not letting people slip through the cracks. This is done through the Zapier integration and new email sequences feature
Erik Zahnlecker | TrustRadius Reviewer

Klenty

  • Klenty definitely lived up to our expectations and we received all the promised features.
  • The work which required hours can be done only in minutes now.
  • It made our workflow more efficient and easy.
Omer Yaqoob | TrustRadius Reviewer

Screenshots

Pricing Details

Close

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Close Editions & Modules

Edition
Starter$291
Basic$691
Professional$991
Business$1491
  1. per user, monthly
Additional Pricing Details
15% discount on annual pricing in addition to the month-to-month prices listed here.

Klenty

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Klenty Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison