What users are saying about
24 Ratings
5 Ratings
24 Ratings
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Score 8.6 out of 100
5 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Close

Close.io is well suited for a sales organization who wants to track leads, make sure none slip through the cracks, move them into opportunities as discussions progress, and close new business. The simplicity of the platform is part of why it's powerful - it's full feature set can be easily understood and leveraged by even those without much training on the system. I'm not sure where Close.io would be less appropriate...
Erik Zahnlecker | TrustRadius Reviewer

Korero

Korero would be the best choice for freelance professionals, small and medium size companies, in my opinion.It is also a great platform for those who are looking for ATS and CRM together at an affordable price.For a one man company it becomes expensive to buy software and manage relationships and recruitment process online and in that scenario Korero platform comes handy with its offerings and price. Its relatively new in the market so I would say they can bring more add-ons with time but for now I feel it has a lot of potential to support the recruiters like me and many other businesses.
Jagdeep Kaur | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Close
8.6
Korero
8.2
Customer data management / contact management
Close
7.9
Korero
8.2
Workflow management
Close
8.2
Korero
8.1
Territory management
Close
8.0
Korero
Opportunity management
Close
8.4
Korero
8.4
Integration with email client (e.g., Outlook or Gmail)
Close
9.0
Korero
9.1
Contract management
Close
10.0
Korero
Interaction tracking
Close
7.6
Korero
Channel / partner relationship management
Close
9.7
Korero
8.2
Quote & order management
Close
Korero
7.1

Customer Service & Support

Close
9.2
Korero
7.5
Case management
Close
8.0
Korero
8.1
Call center management
Close
9.7
Korero
Help desk management
Close
10.0
Korero
7.0

Marketing Automation

Close
8.9
Korero
7.8
Lead management
Close
7.8
Korero
7.9
Email marketing
Close
10.0
Korero
7.7

CRM Project Management

Close
7.4
Korero
8.3
Task management
Close
5.5
Korero
8.6
Billing and invoicing management
Close
10.0
Korero
8.1
Reporting
Close
6.8
Korero
8.1

CRM Reporting & Analytics

Close
9.3
Korero
8.5
Forecasting
Close
10.0
Korero
Pipeline visualization
Close
8.0
Korero
8.5
Customizable reports
Close
10.0
Korero

Customization

Close
8.0
Korero
8.1
Custom fields
Close
8.0
Korero
7.3
Custom objects
Close
10.0
Korero
Scripting environment
Close
8.0
Korero
8.6
API for custom integration
Close
6.0
Korero
8.2

Security

Close
7.8
Korero
8.5
Single sign-on capability
Close
8.0
Korero
Role-based user permissions
Close
7.5
Korero
8.5

Social CRM

Close
10.0
Korero
6.4
Social data
Close
10.0
Korero
6.4
Social engagement
Close
10.0
Korero

Integrations with 3rd-party Software

Close
7.0
Korero
Marketing automation
Close
7.0
Korero

Platform

Close
10.0
Korero
8.1
Mobile access
Close
10.0
Korero
8.1

Pros

Close

  • You can search for prospects by your activity & notes.
  • It helps automate the follow up process.
  • It ties cold emailing into a powerful CRM all in one portal.
Joe Gatto | TrustRadius Reviewer

Korero

  • User friendly
  • Great support
  • Very affordable
  • Simple to use
Anonymous | TrustRadius Reviewer

Cons

Close

  • Minor bugs? - Sometime when I'm replying to an account it attempts to send the email as a different user. Thankfully I've only missed it when sending internal emails!
Ryan McCarty | TrustRadius Reviewer

Korero

  • UI and UX
  • They provide good support but it can be improved
Anonymous | TrustRadius Reviewer

Usability

Close

Close 7.0
Based on 1 answer
Close is a simpler platform to use when it comes to initiating email campaigns and managing leads. It has great visibility on opportunities and can be shared with specified users or can also be kept confidential. Close is not for someone who is very new to tools of its kind.
Anonymous | TrustRadius Reviewer

Korero

Korero 8.5
Based on 3 answers
I’m pretty happy with Korero as it gives me an easy to use interface and a holistic view for my sales and recruitment requirements.It helps me keep a tab on various open opportunities and ones in the pipeline. At this point of time, my business requirements are well met.
Jagdeep Kaur | TrustRadius Reviewer

Support Rating

Close

Close 7.0
Based on 1 answer
I haven't really had the need to use their support, but the only time I had an issue with the platform, the Close team was very attentive and responded in a short span of time. Also they take minimal time to solve issues. The only con here is there is no way to reach out to them apart from email.
Anonymous | TrustRadius Reviewer

Korero

Korero 7.9
Based on 3 answers
The support team is open for discussions and to look into to improve the system that is suits for us. If needed they are always available and they solve problems very fast. They give us the feeling that we are important for them. They don’t charge extra for any small questions. The support is very friendly.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Close

Pipedrive was great for us for a long time. We used it for over 4 years. Our product and process was simple. When things got more complex, we needed something that could handle our growing needs and Pipedrive kept falling short. We built our own custom solution in Airtable and though it worked, we spend a lot of time managing it. Close was able to solve all our issues and save us hours per week in admin work.
Jason Vance | TrustRadius Reviewer

Korero

Price point is a great advantage as it combines ATS and CRM .Easy to navigate and the best part is if I feel something is missing and needs improvement, I leave feedback and the company acts upon it. The support team is very responsive and my work has never been hindered.
Jagdeep Kaur | TrustRadius Reviewer

Return on Investment

Close

  • Has allowed us to have full visibility into our pipeline
  • Has allowed us to automate lead entry and follow up, saving us tons of time and helping us to make sure we're not letting people slip through the cracks. This is done through the Zapier integration and new email sequences feature
Erik Zahnlecker | TrustRadius Reviewer

Korero

  • Increased sales' achievements by considerable number
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Close

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Close Editions & Modules

Edition
Starter$291
Basic$691
Professional$991
Business$1491
  1. per user, monthly
Additional Pricing Details
15% discount on annual pricing in addition to the month-to-month prices listed here.

Korero

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$0.00

Korero Editions & Modules

Edition
Basic$10.001
Professional$22.001
  1. per user
Additional Pricing Details
Pricing is computed on a monthly basis, exclusive of VAT and minimum time is 1 month.

Rating Summary

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