What users are saying about
32 Ratings
Top Rated
68 Ratings
32 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100
Top Rated
68 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.7 out of 100

Feature Set Ratings

    Sales Force Automation

    8.3

    Close

    83%

    Lead411

    Feature Set Not Supported
    N/A
    Close ranks higher in 8/8 features

    Customer data management / contact management

    7.2
    72%
    6 Ratings
    N/A
    0 Ratings

    Workflow management

    7.8
    78%
    6 Ratings
    N/A
    0 Ratings

    Territory management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Opportunity management

    7.9
    79%
    5 Ratings
    N/A
    0 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    9.0
    90%
    6 Ratings
    N/A
    0 Ratings

    Contract management

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Interaction tracking

    6.5
    65%
    6 Ratings
    N/A
    0 Ratings

    Channel / partner relationship management

    9.7
    97%
    3 Ratings
    N/A
    0 Ratings

    Customer Service & Support

    9.2

    Close

    92%

    Lead411

    Feature Set Not Supported
    N/A
    Close ranks higher in 3/3 features

    Case management

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    Call center management

    9.7
    97%
    3 Ratings
    N/A
    0 Ratings

    Help desk management

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Marketing Automation

    8.6

    Close

    86%

    Lead411

    Feature Set Not Supported
    N/A
    Close ranks higher in 2/2 features

    Lead management

    7.2
    72%
    4 Ratings
    N/A
    0 Ratings

    Email marketing

    10.0
    100%
    3 Ratings
    N/A
    0 Ratings

    CRM Project Management

    6.9

    Close

    69%

    Lead411

    Feature Set Not Supported
    N/A
    Close ranks higher in 3/3 features

    Task management

    5.1
    51%
    3 Ratings
    N/A
    0 Ratings

    Billing and invoicing management

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Reporting

    5.7
    57%
    3 Ratings
    N/A
    0 Ratings

    CRM Reporting & Analytics

    9.3

    Close

    93%

    Lead411

    Feature Set Not Supported
    N/A
    Close ranks higher in 3/3 features

    Forecasting

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Pipeline visualization

    8.0
    80%
    4 Ratings
    N/A
    0 Ratings

    Customizable reports

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Customization

    7.6

    Close

    76%

    Lead411

    Feature Set Not Supported
    N/A
    Close ranks higher in 4/4 features

    Custom fields

    7.2
    72%
    6 Ratings
    N/A
    0 Ratings

    Custom objects

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Scripting environment

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    API for custom integration

    5.2
    52%
    5 Ratings
    N/A
    0 Ratings

    Security

    7.9

    Close

    79%

    Lead411

    Feature Set Not Supported
    N/A
    Close ranks higher in 2/2 features

    Single sign-on capability

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    Role-based user permissions

    7.7
    77%
    4 Ratings
    N/A
    0 Ratings

    Social CRM

    10.0

    Close

    100%

    Lead411

    Feature Set Not Supported
    N/A
    Close ranks higher in 2/2 features

    Social data

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Social engagement

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Integrations with 3rd-party Software

    7.0

    Close

    70%

    Lead411

    Feature Set Not Supported
    N/A
    Close ranks higher in 1/1 features

    Marketing automation

    7.0
    70%
    2 Ratings
    N/A
    0 Ratings

    Platform

    10.0

    Close

    100%

    Lead411

    Feature Set Not Supported
    N/A
    Close ranks higher in 1/1 features

    Mobile access

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Prospecting

    Close

    Feature Set Not Supported
    N/A
    9.4

    Lead411

    94%
    Lead411 ranks higher in 6/6 features

    Advanced search

    N/A
    0 Ratings
    9.7
    97%
    42 Ratings

    Identification of new leads

    N/A
    0 Ratings
    9.7
    97%
    37 Ratings

    List quality

    N/A
    0 Ratings
    8.9
    89%
    42 Ratings

    List upload/download

    N/A
    0 Ratings
    9.3
    93%
    39 Ratings

    Ideal customer targeting

    N/A
    0 Ratings
    9.3
    93%
    38 Ratings

    Load time/data access

    N/A
    0 Ratings
    9.3
    93%
    40 Ratings

    Sales Intelligence Data Standards

    Close

    Feature Set Not Supported
    N/A
    9.4

    Lead411

    94%
    Lead411 ranks higher in 3/3 features

    Contact information

    N/A
    0 Ratings
    9.1
    91%
    43 Ratings

    Company information

    N/A
    0 Ratings
    9.3
    93%
    43 Ratings

    Industry information

    N/A
    0 Ratings
    9.7
    97%
    43 Ratings

    Data Augmentation & Lead Qualification

    Close

    Feature Set Not Supported
    N/A
    9.2

    Lead411

    92%
    Lead411 ranks higher in 9/9 features

    Lead qualification process

    N/A
    0 Ratings
    8.9
    89%
    31 Ratings

    Smart lists and recommendations

    N/A
    0 Ratings
    9.2
    92%
    25 Ratings

    Salesforce integration

    N/A
    0 Ratings
    9.6
    96%
    16 Ratings

    Company/business profiles

    N/A
    0 Ratings
    9.2
    92%
    33 Ratings

    Alerts and reminders

    N/A
    0 Ratings
    9.3
    93%
    23 Ratings

    Data hygiene

    N/A
    0 Ratings
    9.5
    95%
    7 Ratings

    Automatic data refresh

    N/A
    0 Ratings
    8.7
    87%
    27 Ratings

    Tags

    N/A
    0 Ratings
    9.3
    93%
    4 Ratings

    Filters and segmentation

    N/A
    0 Ratings
    9.5
    95%
    34 Ratings

    Sales Intelligence Email Features

    Close

    Feature Set Not Supported
    N/A
    8.5

    Lead411

    85%
    Lead411 ranks higher in 2/2 features

    Sales email templates

    N/A
    0 Ratings
    8.0
    80%
    11 Ratings

    Append emails to records

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Attribute Ratings

    • Lead411 is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    8.8

    Close

    88%
    6 Ratings
    9.7

    Lead411

    97%
    49 Ratings

    Likelihood to Renew

    Close

    N/A
    0 Ratings
    9.0

    Lead411

    90%
    7 Ratings

    Usability

    7.0

    Close

    70%
    1 Rating
    9.1

    Lead411

    91%
    3 Ratings

    Performance

    Close

    N/A
    0 Ratings
    7.3

    Lead411

    73%
    2 Ratings

    Support Rating

    7.0

    Close

    70%
    1 Rating
    9.1

    Lead411

    91%
    6 Ratings

    Likelihood to Recommend

    Close

    Close.io is well suited for a sales organization who wants to track leads, make sure none slip through the cracks, move them into opportunities as discussions progress, and close new business. The simplicity of the platform is part of why it's powerful - it's full feature set can be easily understood and leveraged by even those without much training on the system. I'm not sure where Close.io would be less appropriate...
    Erik Zahnlecker | TrustRadius Reviewer

    Lead411

    It is well suited for reaching prospects across a vast array of industries; lead generation, planning for meetings (let's me know who might be attending from the client side and allows me to view their LinkedIn account ahead of time. I wouldn't use it for B2C sales or inexperienced sales support people. One still needs to determine which contacts to download.
    Jabril M-Alexander | TrustRadius Reviewer

    Pros

    Close

    • You can search for prospects by your activity & notes.
    • It helps automate the follow up process.
    • It ties cold emailing into a powerful CRM all in one portal.
    Joe Gatto | TrustRadius Reviewer

    Lead411

    • Most importantly --- The DATA is accurate and the platform is straight-forward and simple to use. The native connection to our CRM environment "completes the requirement" from our standpoint. A "10 out of 10"...
    • From my experiences and interactions, the culture of the organization is exceptionally focused on customer satisfaction! We've been more than pleased with EVERY SINGLE interaction with Lead411....they go out of their way to be of assistance. A "10 out of 10"...
    Bill Howatineck   --- Partner | TrustRadius Reviewer

    Cons

    Close

    • Minor bugs? - Sometime when I'm replying to an account it attempts to send the email as a different user. Thankfully I've only missed it when sending internal emails!
    Ryan McCarty | TrustRadius Reviewer

    Lead411

    • Ability to search contacts and companies by actual street and physical address is not there yet. This is extremely helpful when trying to strategically work a particular neighborhood where you're trying to build up your own individual name and brand recognition. It's also a way of keeping others in the sales force from stepping on the toes or duplicating efforts of another sales rep.
    Michael Murphy | TrustRadius Reviewer

    Pricing Details

    Close

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $29 per user, monthly

    Close Editions & Modules

    Edition
    Starter$291
    Basic$691
    Professional$991
    Business$1491
    1. per user, monthly
    Additional Pricing Details
    15% discount on annual pricing in addition to the month-to-month prices listed here.

    Lead411

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $0 1000-Unlimited Records Per Month

    Lead411 Editions & Modules

    Edition
    Basic$751
    Pro$1502
    Enterprise per YearContact Us3
    1. 200 Exports a Month, (price based on yearly subscription) $99 on a month-to-month subscription
    2. 450 Exports a Month, (price based on yearly subscription) $199 on a month-to-month subscription
    3. 1000-Unlimited Records Per Month
    Additional Pricing Details

    Likelihood to Renew

    Close

    No score
    No answers yet
    No answers on this topic

    Lead411

    Lead411 9.0
    Based on 7 answers
    Lead411 is utilized by our team and as they improve their functionality for company look ups in batches, we are interested in testing it
    Mary White | TrustRadius Reviewer

    Usability

    Close

    Close 7.0
    Based on 1 answer
    Close is a simpler platform to use when it comes to initiating email campaigns and managing leads. It has great visibility on opportunities and can be shared with specified users or can also be kept confidential. Close is not for someone who is very new to tools of its kind.
    Anonymous | TrustRadius Reviewer

    Lead411

    Lead411 9.1
    Based on 3 answers
    Very easy to use. It's not as robust as other software, but other software costs thousands. They are right at the target price, maybe a little high for newer businesses or small companies, but they deliver
    David Simms | TrustRadius Reviewer

    Support Rating

    Close

    Close 7.0
    Based on 1 answer
    I haven't really had the need to use their support, but the only time I had an issue with the platform, the Close team was very attentive and responded in a short span of time. Also they take minimal time to solve issues. The only con here is there is no way to reach out to them apart from email.
    Anonymous | TrustRadius Reviewer

    Lead411

    Lead411 9.1
    Based on 6 answers
    They are very good at responding to my questions.
    Kennard Brown, B2B SaaS Copywriter, MBA | TrustRadius Reviewer

    Alternatives Considered

    Close

    Pipedrive was great for us for a long time. We used it for over 4 years. Our product and process was simple. When things got more complex, we needed something that could handle our growing needs and Pipedrive kept falling short. We built our own custom solution in Airtable and though it worked, we spend a lot of time managing it. Close was able to solve all our issues and save us hours per week in admin work.
    Jason Vance | TrustRadius Reviewer

    Lead411

    ZoomInfo certainly is class when it comes to its capabilities. That said, if you're in a heavy outbound role and you just want to get down to the nitty gritty Lead411 is a cost effective measure to get you the information you need to be as successful as you can possibly be.
    Jonathan Garbin | TrustRadius Reviewer

    Return on Investment

    Close

    • Has allowed us to have full visibility into our pipeline
    • Has allowed us to automate lead entry and follow up, saving us tons of time and helping us to make sure we're not letting people slip through the cracks. This is done through the Zapier integration and new email sequences feature
    Erik Zahnlecker | TrustRadius Reviewer

    Lead411

    • I've been able to receive some great contact info that has led to me booking new speakers.
    • I've wasted a lot of time and credits on data that says it was verified and is not correct.
    • It is very labor intensive to keep cost down.
    Amanda Jorgensen | TrustRadius Reviewer

    Screenshots

    Add comparison