What users are saying about
21 Ratings
39 Ratings
21 Ratings
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Score 8.2 out of 100
39 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

Close

Close.io is well suited for a sales organization who wants to track leads, make sure none slip through the cracks, move them into opportunities as discussions progress, and close new business. The simplicity of the platform is part of why it's powerful - it's full feature set can be easily understood and leveraged by even those without much training on the system. I'm not sure where Close.io would be less appropriate...
Erik Zahnlecker | TrustRadius Reviewer

Lead411

For anyone in sales, particularly in the direct and "hunting" category, this is a great tool. The hardest part of sales is finding the appropriate decision makers and influencers in your target market and getting them to talk to you. Lead411's contact info is as current and accurate as I've every experienced in my decade + in sales, and coupled with their customizable news alerts, it allows you to contact prospects at the right time with something relevant to talk about around their company and industry, increasing your chances of a successful sales call while allowing you to filter out those prospects that just aren't a fit for what you do. A quick "no" is the second best thing behind a "yes" because you get back so much more of a very valuable asset -- your time. This tool helps you to dramatically reduce wasted hours hunting for the wrong contact person and the wrong fit for your services. Efficiency and time management improved dramatically by using Lead411.
Michael Murphy | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Close
9.2
Lead411
Customer data management / contact management
Close
9.0
Lead411
Workflow management
Close
8.6
Lead411
Territory management
Close
8.0
Lead411
Opportunity management
Close
9.9
Lead411
Integration with email client (e.g., Outlook or Gmail)
Close
9.1
Lead411
Contract management
Close
10.0
Lead411
Interaction tracking
Close
9.5
Lead411
Channel / partner relationship management
Close
9.7
Lead411

Customer Service & Support

Close
9.3
Lead411
Case management
Close
8.3
Lead411
Call center management
Close
9.7
Lead411
Help desk management
Close
10.0
Lead411

Marketing Automation

Close
10.0
Lead411
Lead management
Close
10.0
Lead411
Email marketing
Close
10.0
Lead411

CRM Project Management

Close
9.1
Lead411
Task management
Close
7.4
Lead411
Billing and invoicing management
Close
10.0
Lead411
Reporting
Close
10.0
Lead411

CRM Reporting & Analytics

Close
9.4
Lead411
Forecasting
Close
10.0
Lead411
Pipeline visualization
Close
8.3
Lead411
Customizable reports
Close
10.0
Lead411

Customization

Close
9.2
Lead411
Custom fields
Close
9.5
Lead411
Custom objects
Close
10.0
Lead411
Scripting environment
Close
8.3
Lead411
API for custom integration
Close
9.1
Lead411

Security

Close
7.7
Lead411
Single sign-on capability
Close
8.3
Lead411
Role-based user permissions
Close
7.2
Lead411

Social CRM

Close
10.0
Lead411
Social data
Close
10.0
Lead411
Social engagement
Close
10.0
Lead411

Integrations with 3rd-party Software

Close
9.0
Lead411
Marketing automation
Close
9.0
Lead411

Platform

Close
10.0
Lead411
Mobile access
Close
10.0
Lead411

Prospecting

Close
Lead411
9.2
Advanced search
Close
Lead411
9.5
Identification of new leads
Close
Lead411
9.0
List quality
Close
Lead411
9.1
List upload/download
Close
Lead411
9.7
Ideal customer targeting
Close
Lead411
8.7
Load time/data access
Close
Lead411
9.0

Sales Intelligence Data Standards

Close
Lead411
9.3
Contact information
Close
Lead411
9.3
Company information
Close
Lead411
9.6
Industry information
Close
Lead411
9.0

Data Augmentation & Lead Qualification

Close
Lead411
8.4
Lead qualification process
Close
Lead411
8.9
Smart lists and recommendations
Close
Lead411
8.0
Salesforce integration
Close
Lead411
8.5
Company/business profiles
Close
Lead411
8.3
Alerts and reminders
Close
Lead411
8.1
Data hygiene
Close
Lead411
9.5
Automatic data refresh
Close
Lead411
5.2
Tags
Close
Lead411
9.3
Filters and segmentation
Close
Lead411
9.7

Sales Intelligence Email Features

Close
Lead411
9.0
Sales email templates
Close
Lead411
9.0
Append emails to records
Close
Lead411
9.0

Pros

Close

  • Manages leads.
  • Followup & reminders.
  • Organization of everything in one place.
  • Add-ons that are worth every penny.
Jason Vance | TrustRadius Reviewer

Lead411

  • Most importantly --- The DATA is accurate and the platform is straight-forward and simple to use. The native connection to our CRM environment "completes the requirement" from our standpoint. A "10 out of 10"...
  • From my experiences and interactions, the culture of the organization is exceptionally focused on customer satisfaction! We've been more than pleased with EVERY SINGLE interaction with Lead411....they go out of their way to be of assistance. A "10 out of 10"...
Bill Howatineck   --- Partner | TrustRadius Reviewer

Cons

Close

  • Difficult to understand and build search queries.
Anonymous | TrustRadius Reviewer

Lead411

  • Ability to upload more than one company or a list of companies to match and then build a list. This is something discussed with Lead411 and from our understanding is under development.
  • Continue to verify, update and add contact information for contacts at Fortune 1000 companies
Mary White | TrustRadius Reviewer

Likelihood to Renew

Close

No score
No answers yet
No answers on this topic

Lead411

Lead411 8.8
Based on 6 answers
Because we have successfully used Lead 411 for over 8 years and they have never disappointed us. Their site is never down- always working at full capacity.
Kathy Doering | TrustRadius Reviewer

Usability

Close

No score
No answers yet
No answers on this topic

Lead411

Lead411 7.0
Based on 1 answer
Have not had any trouble using it
Anonymous | TrustRadius Reviewer

Support Rating

Close

No score
No answers yet
No answers on this topic

Lead411

Lead411 7.0
Based on 2 answers
tom blue personally responds to me promptly.
Robert Kohler | TrustRadius Reviewer

Alternatives Considered

Close

Close.io does a lot more than HubSpot CRM for a lower price. The most important difference is that I can search for prospects by the notes I created and by prior activity. But, I cannot do this in HubSpot, although it seems like it should be a very basic feature.
Joe Gatto | TrustRadius Reviewer

Lead411

I used DiscoverOrg at a previous job and what I can say the main difference to be Lead411 just has more accurate and up to date information. I also think it's easier to navigate their UI than others, but that might just be my preference
Anonymous | TrustRadius Reviewer

Return on Investment

Close

  • Positive - It's much easier now with Close.io to make sure that no deal falls through the cracks. Therefore helping us recover lost revenue.
Ryan McCarty | TrustRadius Reviewer

Lead411

  • It has helped us identify buying signals through their news tracker that has led us to say the right things to spark a conversation and ended up closing several deals because of this. The tool will pay for itself if you know how to effectively apply it. When using their news feature we tend to see about a 30% bump and meaningful conversations.
  • It is a great way to identify competitors of the people you are targeting. Everytime you look up an account it offers about five or six suggestions of companies that fit the same firmographic profile.
  • While the data appender has some manual things attached to it it has served to be a valuable resource in updating criteria that are used to identify valuable accounts.
Jordan Linford | TrustRadius Reviewer

Screenshots

Pricing Details

Close

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Close Editions & Modules

Edition
Starter$351
Basic$651
Professional$951
BusinessContact for Pricing
  1. per user, monthly
Additional Pricing Details
15% discount on annual pricing

Lead411

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Lead411 Editions & Modules

Edition
Basic$751
Pro$1502
Enterprise per YearContact Us3
Freemium$04
Starter37.505
  1. 200 Exports a Month, (price based on yearly subscription) $99 on a month-to-month subscription
  2. 450 Exports a Month, (price based on yearly subscription) $199 on a month-to-month subscription
  3. 1000-Unlimited Records Per Month
  4. 30 Exports a Month (Emails Only)
  5. 150 Exports a Month, (Emails Only)(price based on yearly subscription) $50 on a month-to-month subscription
Additional Pricing Details

Rating Summary

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