32 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.7 out of 100
Based on 32 reviews and ratings
Top Rated
68 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.7 out of 100
Based on 68 reviews and ratings
Feature Set Ratings
Sales Force Automation

8.3
Close
83%

Lead411
Feature Set Not Supported
N/A
Close ranks higher in 8/8 features
Close ranks higher in 8/8 features
Customer data management / contact management

7.2
72%
6 Ratings

N/A
0 Ratings
Workflow management

7.8
78%
6 Ratings

N/A
0 Ratings
Territory management

8.0
80%
1 Rating

N/A
0 Ratings
Opportunity management

7.9
79%
5 Ratings

N/A
0 Ratings
Integration with email client (e.g., Outlook or Gmail)

9.0
90%
6 Ratings

N/A
0 Ratings
Contract management

10.0
100%
1 Rating

N/A
0 Ratings
Interaction tracking

6.5
65%
6 Ratings

N/A
0 Ratings
Channel / partner relationship management

9.7
97%
3 Ratings

N/A
0 Ratings
Customer Service & Support

9.2
Close
92%

Lead411
Feature Set Not Supported
N/A
Close ranks higher in 3/3 features
Close ranks higher in 3/3 features
Case management

8.0
80%
3 Ratings

N/A
0 Ratings
Call center management

9.7
97%
3 Ratings

N/A
0 Ratings
Help desk management

10.0
100%
2 Ratings

N/A
0 Ratings
Marketing Automation

8.6
Close
86%

Lead411
Feature Set Not Supported
N/A
Close ranks higher in 2/2 features
Close ranks higher in 2/2 features
Lead management

7.2
72%
4 Ratings

N/A
0 Ratings
Email marketing

10.0
100%
3 Ratings

N/A
0 Ratings
CRM Project Management

6.9
Close
69%

Lead411
Feature Set Not Supported
N/A
Close ranks higher in 3/3 features
Close ranks higher in 3/3 features
Task management

5.1
51%
3 Ratings

N/A
0 Ratings
Billing and invoicing management

10.0
100%
1 Rating

N/A
0 Ratings
Reporting

5.7
57%
3 Ratings

N/A
0 Ratings
CRM Reporting & Analytics

9.3
Close
93%

Lead411
Feature Set Not Supported
N/A
Close ranks higher in 3/3 features
Close ranks higher in 3/3 features
Forecasting

10.0
100%
1 Rating

N/A
0 Ratings
Pipeline visualization

8.0
80%
4 Ratings

N/A
0 Ratings
Customizable reports

10.0
100%
2 Ratings

N/A
0 Ratings
Customization

7.6
Close
76%

Lead411
Feature Set Not Supported
N/A
Close ranks higher in 4/4 features
Close ranks higher in 4/4 features
Custom fields

7.2
72%
6 Ratings

N/A
0 Ratings
Custom objects

10.0
100%
2 Ratings

N/A
0 Ratings
Scripting environment

8.0
80%
3 Ratings

N/A
0 Ratings
API for custom integration

5.2
52%
5 Ratings

N/A
0 Ratings
Security

7.9
Close
79%

Lead411
Feature Set Not Supported
N/A
Close ranks higher in 2/2 features
Close ranks higher in 2/2 features
Single sign-on capability

8.0
80%
3 Ratings

N/A
0 Ratings
Role-based user permissions

7.7
77%
4 Ratings

N/A
0 Ratings
Social CRM

10.0
Close
100%

Lead411
Feature Set Not Supported
N/A
Close ranks higher in 2/2 features
Close ranks higher in 2/2 features
Social data

10.0
100%
1 Rating

N/A
0 Ratings
Social engagement

10.0
100%
1 Rating

N/A
0 Ratings
Integrations with 3rd-party Software

7.0
Close
70%

Lead411
Feature Set Not Supported
N/A
Close ranks higher in 1/1 features
Close ranks higher in 1/1 features
Marketing automation

7.0
70%
2 Ratings

N/A
0 Ratings
Platform

10.0
Close
100%

Lead411
Feature Set Not Supported
N/A
Close ranks higher in 1/1 features
Close ranks higher in 1/1 features
Mobile access

10.0
100%
1 Rating

N/A
0 Ratings
Prospecting

Close
Feature Set Not Supported
N/A

9.4
Lead411
94%
Lead411 ranks higher in 6/6 features
Lead411 ranks higher in 6/6 features
Advanced search

N/A
0 Ratings

9.7
97%
42 Ratings
Identification of new leads

N/A
0 Ratings

9.7
97%
37 Ratings
List quality

N/A
0 Ratings

8.9
89%
42 Ratings
List upload/download

N/A
0 Ratings

9.3
93%
39 Ratings
Ideal customer targeting

N/A
0 Ratings

9.3
93%
38 Ratings
Load time/data access

N/A
0 Ratings

9.3
93%
40 Ratings
Sales Intelligence Data Standards

Close
Feature Set Not Supported
N/A

9.4
Lead411
94%
Lead411 ranks higher in 3/3 features
Lead411 ranks higher in 3/3 features
Contact information

N/A
0 Ratings

9.1
91%
43 Ratings
Company information

N/A
0 Ratings

9.3
93%
43 Ratings
Industry information

N/A
0 Ratings

9.7
97%
43 Ratings
Data Augmentation & Lead Qualification

Close
Feature Set Not Supported
N/A

9.2
Lead411
92%
Lead411 ranks higher in 9/9 features
Lead411 ranks higher in 9/9 features
Lead qualification process

N/A
0 Ratings

8.9
89%
31 Ratings
Smart lists and recommendations

N/A
0 Ratings

9.2
92%
25 Ratings
Salesforce integration

N/A
0 Ratings

9.6
96%
16 Ratings
Company/business profiles

N/A
0 Ratings

9.2
92%
33 Ratings
Alerts and reminders

N/A
0 Ratings

9.3
93%
23 Ratings
Data hygiene

N/A
0 Ratings

9.5
95%
7 Ratings
Automatic data refresh

N/A
0 Ratings

8.7
87%
27 Ratings
Tags

N/A
0 Ratings

9.3
93%
4 Ratings
Filters and segmentation

N/A
0 Ratings

9.5
95%
34 Ratings
Sales Intelligence Email Features

Close
Feature Set Not Supported
N/A

8.5
Lead411
85%
Lead411 ranks higher in 2/2 features
Lead411 ranks higher in 2/2 features
Sales email templates

N/A
0 Ratings

8.0
80%
11 Ratings
Append emails to records

N/A
0 Ratings

9.0
90%
1 Rating
Attribute Ratings
- Lead411 is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
Likelihood to Recommend

8.8
Close
88%
6 Ratings

9.7
Lead411
97%
49 Ratings
Likelihood to Renew

Close
N/A
0 Ratings

9.0
Lead411
90%
7 Ratings
Usability

7.0
Close
70%
1 Rating

9.1
Lead411
91%
3 Ratings
Performance

Close
N/A
0 Ratings

7.3
Lead411
73%
2 Ratings
Support Rating

7.0
Close
70%
1 Rating

9.1
Lead411
91%
6 Ratings
Likelihood to Recommend
Close
Close.io is well suited for a sales organization who wants to track leads, make sure none slip through the cracks, move them into opportunities as discussions progress, and close new business. The simplicity of the platform is part of why it's powerful - it's full feature set can be easily understood and leveraged by even those without much training on the system. I'm not sure where Close.io would be less appropriate...
Co-Founder, Head of Product
Allocate.aiComputer Software, 1-10 employees
Lead411
It is well suited for reaching prospects across a vast array of industries; lead generation, planning for meetings (let's me know who might be attending from the client side and allows me to view their LinkedIn account ahead of time. I wouldn't use it for B2C sales or inexperienced sales support people. One still needs to determine which contacts to download.
Director of Business Development
Qoppa SoftwareInformation Technology & Services, 11-50 employees
Pros
Close
- You can search for prospects by your activity & notes.
- It helps automate the follow up process.
- It ties cold emailing into a powerful CRM all in one portal.
VP of Marketing & International Business Development
ePaymintsFinancial Services, 1-10 employees
Lead411
- Most importantly --- The DATA is accurate and the platform is straight-forward and simple to use. The native connection to our CRM environment "completes the requirement" from our standpoint. A "10 out of 10"...
- From my experiences and interactions, the culture of the organization is exceptionally focused on customer satisfaction! We've been more than pleased with EVERY SINGLE interaction with Lead411....they go out of their way to be of assistance. A "10 out of 10"...
Partner
360ᵒ Business InsightThink Tanks
Cons
Close
- Minor bugs? - Sometime when I'm replying to an account it attempts to send the email as a different user. Thankfully I've only missed it when sending internal emails!
Sales Development Representative
Vibrant TechnologiesComputer Hardware, 11-50 employees
Lead411
- Ability to search contacts and companies by actual street and physical address is not there yet. This is extremely helpful when trying to strategically work a particular neighborhood where you're trying to build up your own individual name and brand recognition. It's also a way of keeping others in the sales force from stepping on the toes or duplicating efforts of another sales rep.
Channel Business Development Representative
Thrive Networks, Inc.Information Technology and Services, 51-200 employees
Pricing Details
Close
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$29 per user, monthly
Close Editions & Modules
Edition
Starter | $291 |
---|---|
Basic | $691 |
Professional | $991 |
Business | $1491 |
- per user, monthly
Additional Pricing Details
15% discount on annual pricing in addition to the month-to-month prices listed here.Lead411
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0 1000-Unlimited Records Per Month
Lead411 Editions & Modules
Edition
Basic | $751 |
---|---|
Pro | $1502 |
Enterprise per Year | Contact Us3 |
- 200 Exports a Month, (price based on yearly subscription) $99 on a month-to-month subscription
- 450 Exports a Month, (price based on yearly subscription) $199 on a month-to-month subscription
- 1000-Unlimited Records Per Month
Additional Pricing Details
—Likelihood to Renew
Close
No score
No answers yet
No answers on this topic
Lead411
Lead411 9.0
Based on 7 answers
Lead411 is utilized by our team and as they improve their functionality for company look ups in batches, we are interested in testing it
Director, Account Operations
MarketLauncher, Inc.Market Research, 11-50 employees
Usability
Close
Close 7.0
Based on 1 answer
Close is a simpler platform to use when it comes to initiating email campaigns and managing leads. It has great visibility on opportunities and can be shared with specified users or can also be kept confidential. Close is not for someone who is very new to tools of its kind.

Verified User
Team Lead in Sales
Information Technology & Services Company, 11-50 employeesLead411
Lead411 9.1
Based on 3 answers
Very easy to use. It's not as robust as other software, but other software costs thousands. They are right at the target price, maybe a little high for newer businesses or small companies, but they deliver
Recruitment Overlord
EaglesongHuman Resources, 11-50 employees
Support Rating
Close
Close 7.0
Based on 1 answer
I haven't really had the need to use their support, but the only time I had an issue with the platform, the Close team was very attentive and responded in a short span of time. Also they take minimal time to solve issues. The only con here is there is no way to reach out to them apart from email.

Verified User
Team Lead in Sales
Information Technology & Services Company, 11-50 employeesLead411
Lead411 9.1
Based on 6 answers
They are very good at responding to my questions.
Copywriter
Kennard L. BrownMarketing & Advertising, 1-10 employees
Alternatives Considered
Close
Pipedrive was great for us for a long time. We used it for over 4 years. Our product and process was simple. When things got more complex, we needed something that could handle our growing needs and Pipedrive kept falling short. We built our own custom solution in Airtable and though it worked, we spend a lot of time managing it. Close was able to solve all our issues and save us hours per week in admin work.
Owner
Red Mill Creative Inc.Marketing & Advertising, 1-10 employees
Lead411
ZoomInfo certainly is class when it comes to its capabilities. That said, if you're in a heavy outbound role and you just want to get down to the nitty gritty Lead411 is a cost effective measure to get you the information you need to be as successful as you can possibly be.
Director of Partnerships and Sales
Rugby ATLSports, 11-50 employees
Return on Investment
Close
- Has allowed us to have full visibility into our pipeline
- Has allowed us to automate lead entry and follow up, saving us tons of time and helping us to make sure we're not letting people slip through the cracks. This is done through the Zapier integration and new email sequences feature
Co-Founder, Head of Product
Allocate.aiComputer Software, 1-10 employees
Lead411
- I've been able to receive some great contact info that has led to me booking new speakers.
- I've wasted a lot of time and credits on data that says it was verified and is not correct.
- It is very labor intensive to keep cost down.
Freelance Conference Producer and Marketing, Sales & Event Consultant
Various Companies (ie EUCI, ISG, IDGA, The Economist, DRG, IQPC, Curtis & Coulter, iGlobal Forum)Events Services, 1-10 employees