Close vs Lead411 | TrustRadius

What users are saying about

Score 8.7 out of 10

Based on 32 reviews and ratings

Score 9.7 out of 10

Based on 68 reviews and ratings

Feature Set Ratings

Sales Force Automation

8.3

Close

83%

Lead411

Feature Set Not Supported

N/A

Close ranks higher in 8/8 features

Customer data management / contact management

7.2

72%

6 Ratings

N/A

0 Ratings

Workflow management

7.8

78%

6 Ratings

N/A

0 Ratings

Territory management

8.0

80%

1 Rating

N/A

0 Ratings

Opportunity management

7.9

79%

5 Ratings

N/A

0 Ratings

Integration with email client (e.g., Outlook or Gmail)

9.0

90%

6 Ratings

N/A

0 Ratings

Contract management

10.0

100%

1 Rating

N/A

0 Ratings

Interaction tracking

6.5

65%

6 Ratings

N/A

0 Ratings

Channel / partner relationship management

9.7

97%

3 Ratings

N/A

0 Ratings

Customer Service & Support

9.2

Close

92%

Lead411

Feature Set Not Supported

N/A

Close ranks higher in 3/3 features

Case management

8.0

80%

3 Ratings

N/A

0 Ratings

Call center management

9.7

97%

3 Ratings

N/A

0 Ratings

Help desk management

10.0

100%

2 Ratings

N/A

0 Ratings

Marketing Automation

8.6

Close

86%

Lead411

Feature Set Not Supported

N/A

Close ranks higher in 2/2 features

Lead management

7.2

72%

4 Ratings

N/A

0 Ratings

Email marketing

10.0

100%

3 Ratings

N/A

0 Ratings

CRM Project Management

6.9

Close

69%

Lead411

Feature Set Not Supported

N/A

Close ranks higher in 3/3 features

Task management

5.1

51%

3 Ratings

N/A

0 Ratings

Billing and invoicing management

10.0

100%

1 Rating

N/A

0 Ratings

Reporting

5.7

57%

3 Ratings

N/A

0 Ratings

CRM Reporting & Analytics

9.3

Close

93%

Lead411

Feature Set Not Supported

N/A

Close ranks higher in 3/3 features

Forecasting

10.0

100%

1 Rating

N/A

0 Ratings

Pipeline visualization

8.0

80%

4 Ratings

N/A

0 Ratings

Customizable reports

10.0

100%

2 Ratings

N/A

0 Ratings

Customization

7.6

Close

76%

Lead411

Feature Set Not Supported

N/A

Close ranks higher in 4/4 features

Custom fields

7.2

72%

6 Ratings

N/A

0 Ratings

Custom objects

10.0

100%

2 Ratings

N/A

0 Ratings

Scripting environment

8.0

80%

3 Ratings

N/A

0 Ratings

API for custom integration

5.2

52%

5 Ratings

N/A

0 Ratings

Security

7.9

Close

79%

Lead411

Feature Set Not Supported

N/A

Close ranks higher in 2/2 features

Single sign-on capability

8.0

80%

3 Ratings

N/A

0 Ratings

Role-based user permissions

7.7

77%

4 Ratings

N/A

0 Ratings

Social CRM

10.0

Close

100%

Lead411

Feature Set Not Supported

N/A

Close ranks higher in 2/2 features

Social data

10.0

100%

1 Rating

N/A

0 Ratings

Social engagement

10.0

100%

1 Rating

N/A

0 Ratings

Integrations with 3rd-party Software

7.0

Close

70%

Lead411

Feature Set Not Supported

N/A

Close ranks higher in 1/1 features

Marketing automation

7.0

70%

2 Ratings

N/A

0 Ratings

Platform

10.0

Close

100%

Lead411

Feature Set Not Supported

N/A

Close ranks higher in 1/1 features

Mobile access

10.0

100%

1 Rating

N/A

0 Ratings

Prospecting

Close

Feature Set Not Supported

N/A

9.4

Lead411

94%

Lead411 ranks higher in 6/6 features

Advanced search

N/A

0 Ratings

9.7

97%

42 Ratings

Identification of new leads

N/A

0 Ratings

9.7

97%

37 Ratings

List quality

N/A

0 Ratings

8.9

89%

42 Ratings

List upload/download

N/A

0 Ratings

9.3

93%

39 Ratings

Ideal customer targeting

N/A

0 Ratings

9.3

93%

38 Ratings

Load time/data access

N/A

0 Ratings

9.3

93%

40 Ratings

Sales Intelligence Data Standards

Close

Feature Set Not Supported

N/A

9.4

Lead411

94%

Lead411 ranks higher in 3/3 features

Contact information

N/A

0 Ratings

9.1

91%

43 Ratings

Industry information

N/A

0 Ratings

9.7

97%

43 Ratings

Data Augmentation & Lead Qualification

Close

Feature Set Not Supported

N/A

9.2

Lead411

92%

Lead411 ranks higher in 9/9 features

Lead qualification process

N/A

0 Ratings

8.9

89%

31 Ratings

Smart lists and recommendations

N/A

0 Ratings

9.2

92%

25 Ratings

Salesforce integration

N/A

0 Ratings

9.6

96%

16 Ratings

Company/business profiles

N/A

0 Ratings

9.2

92%

33 Ratings

Alerts and reminders

N/A

0 Ratings

9.3

93%

23 Ratings

Data hygiene

N/A

0 Ratings

9.5

95%

7 Ratings

Automatic data refresh

N/A

0 Ratings

8.7

87%

27 Ratings

Filters and segmentation

N/A

0 Ratings

9.5

95%

34 Ratings

Sales Intelligence Email Features

Close

Feature Set Not Supported

N/A

8.5

Lead411

85%

Lead411 ranks higher in 2/2 features

Sales email templates

N/A

0 Ratings

8.0

80%

11 Ratings

Append emails to records

N/A

0 Ratings

9.0

90%

1 Rating

Attribute Ratings

Lead411 is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Close

88%

6 Ratings

9.7

Lead411

97%

49 Ratings

Close

N/A

0 Ratings

9.0

Lead411

90%

7 Ratings

Close

70%

1 Rating

9.1

Lead411

91%

3 Ratings

Close

N/A

0 Ratings

7.3

Lead411

73%

2 Ratings

Close

70%

1 Rating

9.1

Lead411

91%

6 Ratings

Pros

You can search for prospects by your activity & notes.
It helps automate the follow up process.
It ties cold emailing into a powerful CRM all in one portal.

Read full review

Joe Gatto

VP of Marketing & International Business Development

ePaymintsFinancial Services, 1-10 employees

View all 6 answers on this topic

Most importantly --- The DATA is accurate and the platform is straight-forward and simple to use. The native connection to our CRM environment "completes the requirement" from our standpoint. A "10 out of 10"...
From my experiences and interactions, the culture of the organization is exceptionally focused on customer satisfaction! We've been more than pleased with EVERY SINGLE interaction with Lead411....they go out of their way to be of assistance. A "10 out of 10"...

Read full review

Bill Howatineck --- Partner

Partner

360ᵒ Business InsightThink Tanks

View all 49 answers on this topic

Cons

Minor bugs? - Sometime when I'm replying to an account it attempts to send the email as a different user. Thankfully I've only missed it when sending internal emails!

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Ryan McCarty

Sales Development Representative

Vibrant TechnologiesComputer Hardware, 11-50 employees

View all 6 answers on this topic

Ability to search contacts and companies by actual street and physical address is not there yet. This is extremely helpful when trying to strategically work a particular neighborhood where you're trying to build up your own individual name and brand recognition. It's also a way of keeping others in the sales force from stepping on the toes or duplicating efforts of another sales rep.

Read full review

Michael Murphy

Channel Business Development Representative

Thrive Networks, Inc.Information Technology and Services, 51-200 employees

View all 49 answers on this topic

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

Starting Price

$29 per user, monthly

Close Editions & Modules

Edition

Starter	$29¹
Basic	$69¹
Professional	$99¹
Business	$149¹

per user, monthly

Additional Pricing Details

15% discount on annual pricing in addition to the month-to-month prices listed here.

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Starting Price

$0 1000-Unlimited Records Per Month

Lead411 Editions & Modules

Edition

Basic	$75¹
Pro	$150²
Enterprise per Year	Contact Us³

200 Exports a Month, (price based on yearly subscription) $99 on a month-to-month subscription
450 Exports a Month, (price based on yearly subscription) $199 on a month-to-month subscription
1000-Unlimited Records Per Month

Additional Pricing Details

—

Likelihood to Renew

No score

No answers yet

No answers on this topic

Lead411 9.0

Based on 7 answers

Lead411 is utilized by our team and as they improve their functionality for company look ups in batches, we are interested in testing it

Read full review

Mary White

Director, Account Operations

MarketLauncher, Inc.Market Research, 11-50 employees

View all 7 answers on this topic

Usability

Close 7.0

Based on 1 answer

Close is a simpler platform to use when it comes to initiating email campaigns and managing leads. It has great visibility on opportunities and can be shared with specified users or can also be kept confidential. Close is not for someone who is very new to tools of its kind.

Read full review

Verified User

Team Lead in Sales

Information Technology & Services Company, 11-50 employees

View all 1 answers on this topic

Lead411 9.1

Based on 3 answers

Very easy to use. It's not as robust as other software, but other software costs thousands. They are right at the target price, maybe a little high for newer businesses or small companies, but they deliver

Read full review

David Simms

Recruitment Overlord

EaglesongHuman Resources, 11-50 employees

View all 3 answers on this topic

Support Rating

Close 7.0

Based on 1 answer

I haven't really had the need to use their support, but the only time I had an issue with the platform, the Close team was very attentive and responded in a short span of time. Also they take minimal time to solve issues. The only con here is there is no way to reach out to them apart from email.

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Verified User

Team Lead in Sales

Information Technology & Services Company, 11-50 employees

View all 1 answers on this topic

Lead411 9.1

Based on 6 answers

They are very good at responding to my questions.

Read full review

Kennard Brown, B2B SaaS Copywriter, MBA

Copywriter

Kennard L. BrownMarketing & Advertising, 1-10 employees

View all 6 answers on this topic

Alternatives Considered

Pipedrive was great for us for a long time. We used it for over 4 years. Our product and process was simple. When things got more complex, we needed something that could handle our growing needs and Pipedrive kept falling short. We built our own custom solution in Airtable and though it worked, we spend a lot of time managing it. Close was able to solve all our issues and save us hours per week in admin work.

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Jason Vance

Owner

Red Mill Creative Inc.Marketing & Advertising, 1-10 employees

View all 6 answers on this topic

ZoomInfo certainly is class when it comes to its capabilities. That said, if you're in a heavy outbound role and you just want to get down to the nitty gritty Lead411 is a cost effective measure to get you the information you need to be as successful as you can possibly be.

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Jonathan Garbin

Director of Partnerships and Sales

Rugby ATLSports, 11-50 employees

View all 49 answers on this topic

Return on Investment

Has allowed us to have full visibility into our pipeline
Has allowed us to automate lead entry and follow up, saving us tons of time and helping us to make sure we're not letting people slip through the cracks. This is done through the Zapier integration and new email sequences feature

Read full review

Erik Zahnlecker

Co-Founder, Head of Product

Allocate.aiComputer Software, 1-10 employees

View all 6 answers on this topic

I've been able to receive some great contact info that has led to me booking new speakers.
I've wasted a lot of time and credits on data that says it was verified and is not correct.
It is very labor intensive to keep cost down.

Read full review

Amanda Jorgensen

Freelance Conference Producer and Marketing, Sales & Event Consultant

Various Companies (ie EUCI, ISG, IDGA, The Economist, DRG, IQPC, Curtis & Coulter, iGlobal Forum)Events Services, 1-10 employees

Close

Lead411

Close

Lead411

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Interaction tracking

Channel / partner relationship management

Close

Lead411

Case management

Call center management

Help desk management

Close

Lead411

Lead management

Email marketing

Close

Lead411

Task management

Billing and invoicing management

Reporting

Close

Lead411

Forecasting

Pipeline visualization

Customizable reports

Close

Lead411

Custom fields

Custom objects

Scripting environment

API for custom integration

Close

Lead411

Single sign-on capability

Role-based user permissions

Close

Lead411

Social data

Social engagement

Close

Lead411

Marketing automation

Close

Lead411

Mobile access

Close

Lead411

Advanced search

Identification of new leads

List quality

List upload/download

Ideal customer targeting

Load time/data access

Close

Lead411

Contact information

Company information

Industry information

Close

Lead411

Lead qualification process

Smart lists and recommendations

Salesforce integration

Company/business profiles

Alerts and reminders

Data hygiene

Automatic data refresh

Tags

Filters and segmentation

Close

Lead411

Sales email templates

Append emails to records

Close