31 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 31 reviews and ratings
66 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 66 reviews and ratings
Feature Set Ratings
Sales Force Automation

8.3
Close
83%
LeadFuze
Feature Set Not Supported
N/A
Close ranks higher in 8/8 features
Close ranks higher in 8/8 features
Customer data management / contact management

7.2
72%
6 Ratings
N/A
0 Ratings
Workflow management

7.8
78%
6 Ratings
N/A
0 Ratings
Territory management

8.0
80%
1 Rating
N/A
0 Ratings
Opportunity management

7.9
79%
5 Ratings
N/A
0 Ratings
Integration with email client (e.g., Outlook or Gmail)

9.0
90%
6 Ratings
N/A
0 Ratings
Contract management

10.0
100%
1 Rating
N/A
0 Ratings
Interaction tracking

6.6
66%
6 Ratings
N/A
0 Ratings
Channel / partner relationship management

9.7
97%
3 Ratings
N/A
0 Ratings
Customer Service & Support

9.2
Close
92%
LeadFuze
Feature Set Not Supported
N/A
Close ranks higher in 3/3 features
Close ranks higher in 3/3 features
Case management

8.0
80%
3 Ratings
N/A
0 Ratings
Call center management

9.7
97%
3 Ratings
N/A
0 Ratings
Help desk management

10.0
100%
2 Ratings
N/A
0 Ratings
Marketing Automation

8.6
Close
86%
LeadFuze
Feature Set Not Supported
N/A
Close ranks higher in 2/2 features
Close ranks higher in 2/2 features
Lead management

7.2
72%
4 Ratings
N/A
0 Ratings
Email marketing

10.0
100%
3 Ratings
N/A
0 Ratings
CRM Project Management

7.0
Close
70%
LeadFuze
Feature Set Not Supported
N/A
Close ranks higher in 3/3 features
Close ranks higher in 3/3 features
Task management

5.1
51%
3 Ratings
N/A
0 Ratings
Billing and invoicing management

10.0
100%
1 Rating
N/A
0 Ratings
Reporting

5.8
58%
3 Ratings
N/A
0 Ratings
CRM Reporting & Analytics

9.3
Close
93%
LeadFuze
Feature Set Not Supported
N/A
Close ranks higher in 3/3 features
Close ranks higher in 3/3 features
Forecasting

10.0
100%
1 Rating
N/A
0 Ratings
Pipeline visualization

8.0
80%
4 Ratings
N/A
0 Ratings
Customizable reports

10.0
100%
2 Ratings
N/A
0 Ratings
Customization

7.6
Close
76%
LeadFuze
Feature Set Not Supported
N/A
Close ranks higher in 4/4 features
Close ranks higher in 4/4 features
Custom fields

7.2
72%
6 Ratings
N/A
0 Ratings
Custom objects

10.0
100%
2 Ratings
N/A
0 Ratings
Scripting environment

8.0
80%
3 Ratings
N/A
0 Ratings
API for custom integration

5.2
52%
5 Ratings
N/A
0 Ratings
Security

7.9
Close
79%
LeadFuze
Feature Set Not Supported
N/A
Close ranks higher in 2/2 features
Close ranks higher in 2/2 features
Single sign-on capability

8.0
80%
3 Ratings
N/A
0 Ratings
Role-based user permissions

7.7
77%
4 Ratings
N/A
0 Ratings
Social CRM

10.0
Close
100%
LeadFuze
Feature Set Not Supported
N/A
Close ranks higher in 2/2 features
Close ranks higher in 2/2 features
Social data

10.0
100%
1 Rating
N/A
0 Ratings
Social engagement

10.0
100%
1 Rating
N/A
0 Ratings
Integrations with 3rd-party Software

7.0
Close
70%
LeadFuze
Feature Set Not Supported
N/A
Close ranks higher in 1/1 features
Close ranks higher in 1/1 features
Marketing automation

7.0
70%
2 Ratings
N/A
0 Ratings
Platform

10.0
Close
100%
LeadFuze
Feature Set Not Supported
N/A
Close ranks higher in 1/1 features
Close ranks higher in 1/1 features
Mobile access

10.0
100%
1 Rating
N/A
0 Ratings
Attribute Ratings
- Close is rated higher in 1 area: Likelihood to Recommend
- LeadFuze is rated higher in 2 areas: Usability, Support Rating
Likelihood to Recommend

8.8
Close
88%
6 Ratings
7.9
LeadFuze
79%
57 Ratings
Likelihood to Renew

Close
N/A
0 Ratings
4.0
LeadFuze
40%
2 Ratings
Usability

7.0
Close
70%
1 Rating
9.4
LeadFuze
94%
6 Ratings
Support Rating

7.0
Close
70%
1 Rating
7.3
LeadFuze
73%
17 Ratings
Implementation Rating

Close
N/A
0 Ratings
9.1
LeadFuze
91%
2 Ratings
Likelihood to Recommend
Close
Close.io is well suited for a sales organization who wants to track leads, make sure none slip through the cracks, move them into opportunities as discussions progress, and close new business. The simplicity of the platform is part of why it's powerful - it's full feature set can be easily understood and leveraged by even those without much training on the system. I'm not sure where Close.io would be less appropriate...
Co-Founder, Head of Product
Allocate.aiComputer Software, 1-10 employees
LeadFuze
I give Lead Fuze an excellent rating because the double-checking feature for email addresses makes it so you don't have to purchase additional software and you don't have to worry about emails bouncing back from old, wrong emails like some other lead scrapers do. You can scrape 1000 quality leads in about 1 day and feed them directly into your cold emailing software like High Level, Woodpecker, Active Campaign, etc.
Founder
Stafford Web MarketingMarketing & Advertising, 1-10 employees
Pros
Close
- You can search for prospects by your activity & notes.
- It helps automate the follow up process.
- It ties cold emailing into a powerful CRM all in one portal.
VP of Marketing & International Business Development
ePaymintsFinancial Services, 1-10 employees
LeadFuze
- I really like the 'no nonsense' interface and simplicity of LeadFuse. As a digital marketing agency, I also really like the AdWords budget filter... This is great! I can target prospects who are already spending at least 'X' amount of money on paid ads, so I have a basic idea of their budget before I even approach them. This avoids the 'what's your budget' question evasiveness that prospects often give. I can tell them I already know how much they are spending on PPC and cut through the BS.
- I also like the 'technology used' filter. Since we work primarily with Wordpress, I can target prospects NOT using WordPress and pitch web design in a more meaningful way. Or, conversely, I can target ONLY companies using WordPress.
- Finally, I like the semi-automation feature. I can have FuseBot pull down 100 new leads based on my criteria every Monday and, before I dump them into my automated email outreach/nurture campaign, I can glance over them and make sure the all look ok (admittedly, sometimes there are some weird strays in the results that are not in the geography or industry I'm looking for, so I can skip those).
Founder/Owner
Sizzling DigitalMarketing and Advertising, 1-10 employees
Cons
Close
- Minor bugs? - Sometime when I'm replying to an account it attempts to send the email as a different user. Thankfully I've only missed it when sending internal emails!
Sales Development Representative
Vibrant TechnologiesComputer Hardware, 11-50 employees
LeadFuze
- LeadFuze could use more leads in other countries, we service Canada and find it not as robust as the US options
- While a large %, we do find invalid lead data when we run them through verification
- When contacts leave jobs or change positions, it's not always updated
Founder & CEO
3Bug MediaMarketing and Advertising, 1-10 employees
Pricing Details
Close
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$29 per user, monthly
Close Editions & Modules
Edition
Starter | $291 |
---|---|
Basic | $691 |
Professional | $991 |
Business | $1491 |
- per user, monthly
Additional Pricing Details
15% discount on annual pricing in addition to the month-to-month prices listed here.LeadFuze
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—LeadFuze Editions & Modules
—
Additional Pricing Details
The LeadFuze team offers to write your cold email copy for you on our Professional and Rainmaker subscriptions for no additional cost. We have sent over 2 million cold emails and know what works and you can take advantage of this expertise with this offer.Usability
Close
Close 7.0
Based on 1 answer
Close is a simpler platform to use when it comes to initiating email campaigns and managing leads. It has great visibility on opportunities and can be shared with specified users or can also be kept confidential. Close is not for someone who is very new to tools of its kind.

Verified User
Team Lead in Sales
Information Technology & Services Company, 11-50 employeesLeadFuze
LeadFuze 9.4
Based on 6 answers
LeadFuze is super easy to get going and start to work with. There are videos to walk you through it but all you have to do is fill out the form that tells the system what kind of leads you're looking for and you're good to go - it does the rest of the work for you!
CEO (Chief Executive Officer)
Mission SuiteComputer Software, 1-10 employees
Support Rating
Close
Close 7.0
Based on 1 answer
I haven't really had the need to use their support, but the only time I had an issue with the platform, the Close team was very attentive and responded in a short span of time. Also they take minimal time to solve issues. The only con here is there is no way to reach out to them apart from email.

Verified User
Team Lead in Sales
Information Technology & Services Company, 11-50 employeesLeadFuze
LeadFuze 7.3
Based on 17 answers
Very poor again. I booked 3 demonstrations with them, the first failed to support due to tech issues, the second one failed to arrive for the meeting, as did the third meeting arranged. I had difficulty trying to find anywhere to engage online with them, so the customer experience is very low down in my opinion.
Chief Revenue Officer
Sovran AIInformation Technology & Services, 11-50 employees
Alternatives Considered
Close
Pipedrive was great for us for a long time. We used it for over 4 years. Our product and process was simple. When things got more complex, we needed something that could handle our growing needs and Pipedrive kept falling short. We built our own custom solution in Airtable and though it worked, we spend a lot of time managing it. Close was able to solve all our issues and save us hours per week in admin work.
Owner
Red Mill Creative Inc.Marketing & Advertising, 1-10 employees
LeadFuze
LeadFuze has more filters than other software I've been using such as FindThatLead and Snovio and that gives me the chance to drill down even further into specific niches. Also, the system is really more user friendly and simple to use even more than other software I used in the past.
Founder
Rainbow Graphic DesignGraphic Design, 1-10 employees
Return on Investment
Close
- Has allowed us to have full visibility into our pipeline
- Has allowed us to automate lead entry and follow up, saving us tons of time and helping us to make sure we're not letting people slip through the cracks. This is done through the Zapier integration and new email sequences feature
Co-Founder, Head of Product
Allocate.aiComputer Software, 1-10 employees
LeadFuze
- We have been able to reduce PPC spend and spend a fraction of that with LeadFuze. We are producing leads and a reasonable percentage is converting into orders and long term clients. Can't beat that.
- We now spend less time chasing and generating leads. LeadFuze does all the heavy lifting and we have more time to build the business.
- We have obtained several larger, long term clients from being able to get in front of them due to LeadFuze. LeadFuze helps us make that initial contact....the rest is up to us. That is the way it should be and the way I like it.
Wabash Valley Lean Network
Greater Lafayette CommerceEducation Management, 11-50 employees