What users are saying about
21 Ratings
Top Rated
56 Ratings
21 Ratings
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Score 8.2 out of 100
Top Rated
56 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100

Likelihood to Recommend

Close

Close.io is well suited for a sales organization who wants to track leads, make sure none slip through the cracks, move them into opportunities as discussions progress, and close new business. The simplicity of the platform is part of why it's powerful - it's full feature set can be easily understood and leveraged by even those without much training on the system. I'm not sure where Close.io would be less appropriate...
Erik Zahnlecker | TrustRadius Reviewer

LeadFuze

I like the ability to dump manageable quantities of leads into my warm email outreach campaigns, without having a huge master list of leads to break up manually into chunks, and the FuseBot automation literally puts it on autopilot every week when I am ready to add new leads into the top of my funnel.
Jonathan Rockett | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Close
9.2
LeadFuze
Customer data management / contact management
Close
9.0
LeadFuze
Workflow management
Close
8.6
LeadFuze
Territory management
Close
8.0
LeadFuze
Opportunity management
Close
9.9
LeadFuze
Integration with email client (e.g., Outlook or Gmail)
Close
9.1
LeadFuze
Contract management
Close
10.0
LeadFuze
Interaction tracking
Close
9.5
LeadFuze
Channel / partner relationship management
Close
9.7
LeadFuze

Customer Service & Support

Close
9.3
LeadFuze
Case management
Close
8.3
LeadFuze
Call center management
Close
9.7
LeadFuze
Help desk management
Close
10.0
LeadFuze

Marketing Automation

Close
10.0
LeadFuze
Lead management
Close
10.0
LeadFuze
Email marketing
Close
10.0
LeadFuze

CRM Project Management

Close
9.1
LeadFuze
Task management
Close
7.4
LeadFuze
Billing and invoicing management
Close
10.0
LeadFuze
Reporting
Close
10.0
LeadFuze

CRM Reporting & Analytics

Close
9.4
LeadFuze
Forecasting
Close
10.0
LeadFuze
Pipeline visualization
Close
8.3
LeadFuze
Customizable reports
Close
10.0
LeadFuze

Customization

Close
9.2
LeadFuze
Custom fields
Close
9.5
LeadFuze
Custom objects
Close
10.0
LeadFuze
Scripting environment
Close
8.3
LeadFuze
API for custom integration
Close
9.1
LeadFuze

Security

Close
7.7
LeadFuze
Single sign-on capability
Close
8.3
LeadFuze
Role-based user permissions
Close
7.2
LeadFuze

Social CRM

Close
10.0
LeadFuze
Social data
Close
10.0
LeadFuze
Social engagement
Close
10.0
LeadFuze

Integrations with 3rd-party Software

Close
9.0
LeadFuze
Marketing automation
Close
9.0
LeadFuze

Platform

Close
10.0
LeadFuze
Mobile access
Close
10.0
LeadFuze

Pros

Close

  • Manages leads.
  • Followup & reminders.
  • Organization of everything in one place.
  • Add-ons that are worth every penny.
Jason Vance | TrustRadius Reviewer

LeadFuze

  • LeadFuze is easy to use. Like any software it takes a little getting used to.....but the product works and it is providing leads to help grow our business.
  • Support is quick and helpful. I even had the owner on chat with me a few times. You are going to get stuck once in a while. The LeadFuze support team with get you out of trouble and back making money.
  • There are a lot of good leads available. And more are added on a regular basis. Can't ask for more than that.
  • Cost is reasonable, especially when compared to PPC.
Doug Ellenberger | TrustRadius Reviewer

Cons

Close

  • Difficult to understand and build search queries.
Anonymous | TrustRadius Reviewer

LeadFuze

  • We were doing simple text emails that were coming out of sales peoples inboxes so this functionality wasn't totally needed on our end at the moment, but we imagine that we would have wanted to do more with customizing emails in general.
Anonymous | TrustRadius Reviewer

Support Rating

Close

No score
No answers yet
No answers on this topic

LeadFuze

LeadFuze 9.0
Based on 12 answers
It is very rare for me to leave a 10 for a review, however LeadFuze customer support really deserves a 10. They are prompt at answering questions and offer advice on best practice for gathering data and outbound emails. Also, they provide regular updates regarding future updates to their platform. I highly recommend Leadfuze.
Sal Carrero | TrustRadius Reviewer

Alternatives Considered

Close

Close.io does a lot more than HubSpot CRM for a lower price. The most important difference is that I can search for prospects by the notes I created and by prior activity. But, I cannot do this in HubSpot, although it seems like it should be a very basic feature.
Joe Gatto | TrustRadius Reviewer

LeadFuze

I found LeadFuze a few years ago and have always looked to them first given the great product and customer service. I go in and out of active membership depending on what my consulting projects demand. Great value given the price point.
Adam Goodman | TrustRadius Reviewer

Return on Investment

Close

  • Positive - It's much easier now with Close.io to make sure that no deal falls through the cracks. Therefore helping us recover lost revenue.
Ryan McCarty | TrustRadius Reviewer

LeadFuze

  • The negative impact to us was in an (admittedly) reasonable upfront cost that we could have allocated to additional advertising that month.
  • The positive impact... how many clients do you need to get a positive ROI? We made it back and more in month 1.
  • We were very lucky to get in on the lifetime deal, so now we broke even on the cost of the software-- it's free forever!
Gareth Ellis | TrustRadius Reviewer

Screenshots

Pricing Details

Close

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Close Editions & Modules

Edition
Starter$351
Basic$651
Professional$951
BusinessContact for Pricing
  1. per user, monthly
Additional Pricing Details
15% discount on annual pricing

LeadFuze

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

LeadFuze Editions & Modules

Additional Pricing Details
The LeadFuze team offers to write your cold email copy for you on our Professional and Rainmaker subscriptions for no additional cost. We have sent over 2 million cold emails and know what works and you can take advantage of this expertise with this offer.

Rating Summary

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