What users are saying about
38 Ratings
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Score 8.3 out of 100
3 Ratings
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Score 7.6 out of 100

Feature Set Ratings

    Sales Force Automation

    8.9

    Close

    89%

    Loxo Recruitment Platform

    Feature Set Not Supported
    N/A
    Close ranks higher in 8/8 features

    Customer data management / contact management

    8.3
    83%
    8 Ratings
    N/A
    0 Ratings

    Workflow management

    7.9
    79%
    8 Ratings
    N/A
    0 Ratings

    Territory management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Opportunity management

    9.4
    94%
    6 Ratings
    N/A
    0 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    9.4
    94%
    8 Ratings
    N/A
    0 Ratings

    Contract management

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Interaction tracking

    8.2
    82%
    8 Ratings
    N/A
    0 Ratings

    Channel / partner relationship management

    9.7
    97%
    3 Ratings
    N/A
    0 Ratings

    Customer Service & Support

    8.7

    Close

    87%

    Loxo Recruitment Platform

    Feature Set Not Supported
    N/A
    Close ranks higher in 3/3 features

    Case management

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    Call center management

    8.0
    80%
    5 Ratings
    N/A
    0 Ratings

    Help desk management

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Marketing Automation

    9.1

    Close

    91%

    Loxo Recruitment Platform

    Feature Set Not Supported
    N/A
    Close ranks higher in 2/2 features

    Lead management

    8.8
    88%
    6 Ratings
    N/A
    0 Ratings

    Email marketing

    9.5
    95%
    5 Ratings
    N/A
    0 Ratings

    CRM Project Management

    8.1

    Close

    81%

    Loxo Recruitment Platform

    Feature Set Not Supported
    N/A
    Close ranks higher in 3/3 features

    Task management

    8.1
    81%
    5 Ratings
    N/A
    0 Ratings

    Billing and invoicing management

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Reporting

    6.3
    63%
    5 Ratings
    N/A
    0 Ratings

    CRM Reporting & Analytics

    8.0

    Close

    80%

    Loxo Recruitment Platform

    Feature Set Not Supported
    N/A
    Close ranks higher in 3/3 features

    Forecasting

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Pipeline visualization

    8.4
    84%
    6 Ratings
    N/A
    0 Ratings

    Customizable reports

    5.5
    55%
    4 Ratings
    N/A
    0 Ratings

    Customization

    8.5

    Close

    85%

    Loxo Recruitment Platform

    Feature Set Not Supported
    N/A
    Close ranks higher in 4/4 features

    Custom fields

    9.2
    92%
    7 Ratings
    N/A
    0 Ratings

    Custom objects

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Scripting environment

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    API for custom integration

    6.8
    68%
    7 Ratings
    N/A
    0 Ratings

    Security

    8.2

    Close

    82%

    Loxo Recruitment Platform

    Feature Set Not Supported
    N/A
    Close ranks higher in 2/2 features

    Single sign-on capability

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    Role-based user permissions

    8.4
    84%
    6 Ratings
    N/A
    0 Ratings

    Social CRM

    10.0

    Close

    100%

    Loxo Recruitment Platform

    Feature Set Not Supported
    N/A
    Close ranks higher in 2/2 features

    Social data

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Social engagement

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Integrations with 3rd-party Software

    7.0

    Close

    70%

    Loxo Recruitment Platform

    Feature Set Not Supported
    N/A
    Close ranks higher in 1/1 features

    Marketing automation

    7.0
    70%
    4 Ratings
    N/A
    0 Ratings

    Platform

    10.0

    Close

    100%

    Loxo Recruitment Platform

    Feature Set Not Supported
    N/A
    Close ranks higher in 1/1 features

    Mobile access

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Talent Intelligence

    Close

    Feature Set Not Supported
    N/A
    7.0

    Loxo Recruitment Platform

    70%
    Loxo Recruitment Platform ranks higher in 1/1 features

    Existing Skills Mapping/Lanscaping

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Attribute Ratings

    • Close is rated higher in 2 areas: Likelihood to Recommend, Usability
    • Loxo Recruitment Platform is rated higher in 1 area: Support Rating

    Likelihood to Recommend

    9.4

    Close

    94%
    8 Ratings
    9.0

    Loxo Recruitment Platform

    90%
    1 Rating

    Usability

    8.8

    Close

    88%
    3 Ratings
    8.0

    Loxo Recruitment Platform

    80%
    1 Rating

    Support Rating

    9.2

    Close

    92%
    3 Ratings
    10.0

    Loxo Recruitment Platform

    100%
    1 Rating

    Likelihood to Recommend

    Close

    Excellent software to increase sales and follow up with existing and new customers. Email and SMS handling are really easy for the sales team, managing leads is really great, and Close merges duplicate leads to help our Data Leads avoid repetitive and unnecessary calls. As mentioned in some comments before, must improve in reports, Close is not appropriate to handle or track agents' hours making it necessary to implement additional software to cover this area.
    Read full review

    Loxo

    [Loxo Recruitment Platform is well suited for] managing lots of candidates and clients[.] Identifying candidates if you did not have a subscription to LinkedIn [and] identifying candidate and contact information if you did not have Zoom Info[.]
    Read full review

    Pros

    Close

    • Email sequences. Create and send a sequence of emails until the sequence finishes or the contact replies to your email. You can also pause the sequence manually.
    • Email sync. Syncs in real time with your email account, which is huge.
    • Zapier integration. We've automated a lot of our pipeline management through the Zapier integration. This saves us soooo much time.
    Read full review

    Loxo

    • Candidate and contact information
    • Email campaigns
    Read full review

    Cons

    Close

    • Make it so one can set the time at which the emails go out.
    • Make it easier to set up my workflow.
    Read full review

    Loxo

    • Saving candidate searches
    • Mobile application
    Read full review

    Pricing Details

    Close

    Starting Price

    $29 per user, monthly

    Editions & Modules

    Close editions and modules pricing
    EditionModules
    Starter291
    Basic692
    Professional993
    Business1494

    Footnotes

    1. per user, monthly
    2. per user, monthly
    3. per user, monthly
    4. per user, monthly

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    15% discount on annual pricing in addition to the month-to-month prices listed here.

    Loxo Recruitment Platform

    Starting Price

    $0 per month

    Editions & Modules

    Loxo Recruitment Platform editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      Close

      It's my favorite CRM to recommend to sales organizations. Robust Telephony options including a Power Dialer, SMS, and Voice Drop, are completely integrated into the CRM. The kicker is you can have "Unlimited" contacts where many platforms charge based on the number of users. This can make a huge difference in monthly billing.
      Read full review

      Loxo

      [Loxo Recruitment Platform is] intuitive to learn and use[.] It would be better if you save searches, had mobile functionality, and had an easier to search the candidates with a NOT feature (not having specific attributes or an empty field)[.]
      Read full review

      Support Rating

      Close

      I haven't really had the need to use their support, but the only time I had an issue with the platform, the Close team was very attentive and responded in a short span of time. Also they take minimal time to solve issues. The only con here is there is no way to reach out to them apart from email.
      Read full review

      Loxo

      Timely, caring, and knowledgeable
      Read full review

      Alternatives Considered

      Close

      Pipedrive was great for us for a long time. We used it for over 4 years. Our product and process was simple. When things got more complex, we needed something that could handle our growing needs and Pipedrive kept falling short. We built our own custom solution in Airtable and though it worked, we spend a lot of time managing it. Close was able to solve all our issues and save us hours per week in admin work.
      Read full review

      Loxo

      Better ability to identify and communicate with candidates and clients[.] Unique ability to share search status with clients[.]
      Read full review

      Return on Investment

      Close

      • Positive - It's much easier now with Close.io to make sure that no deal falls through the cracks. Therefore helping us recover lost revenue.
      Read full review

      Loxo

      • Time savings identifying candidate information
      • Multi touch multi medium communication campaigns, i.e., texting, emails, etc
      Read full review

      Screenshots

      Add comparison