What users are saying about
24 Ratings
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Score 8.7 out of 100
1 Rating
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Score 9 out of 100

Likelihood to Recommend

Close

Close.io is well suited for a sales organization who wants to track leads, make sure none slip through the cracks, move them into opportunities as discussions progress, and close new business. The simplicity of the platform is part of why it's powerful - it's full feature set can be easily understood and leveraged by even those without much training on the system. I'm not sure where Close.io would be less appropriate...
Erik Zahnlecker | TrustRadius Reviewer

Loxo Recruitment Platform

[Loxo Recruitment Platform is well suited for] managing lots of candidates and clients[.] Identifying candidates if you did not have a subscription to LinkedIn [and] identifying candidate and contact information if you did not have Zoom Info[.]
Mark Rodman | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Close
8.6
Loxo Recruitment Platform
Customer data management / contact management
Close
7.8
Loxo Recruitment Platform
Workflow management
Close
8.2
Loxo Recruitment Platform
Territory management
Close
8.0
Loxo Recruitment Platform
Opportunity management
Close
8.4
Loxo Recruitment Platform
Integration with email client (e.g., Outlook or Gmail)
Close
9.0
Loxo Recruitment Platform
Contract management
Close
10.0
Loxo Recruitment Platform
Interaction tracking
Close
7.5
Loxo Recruitment Platform
Channel / partner relationship management
Close
9.7
Loxo Recruitment Platform

Customer Service & Support

Close
9.2
Loxo Recruitment Platform
Case management
Close
8.0
Loxo Recruitment Platform
Call center management
Close
9.7
Loxo Recruitment Platform
Help desk management
Close
10.0
Loxo Recruitment Platform

Marketing Automation

Close
8.9
Loxo Recruitment Platform
Lead management
Close
7.7
Loxo Recruitment Platform
Email marketing
Close
10.0
Loxo Recruitment Platform

CRM Project Management

Close
7.4
Loxo Recruitment Platform
Task management
Close
5.5
Loxo Recruitment Platform
Billing and invoicing management
Close
10.0
Loxo Recruitment Platform
Reporting
Close
6.7
Loxo Recruitment Platform

CRM Reporting & Analytics

Close
9.3
Loxo Recruitment Platform
Forecasting
Close
10.0
Loxo Recruitment Platform
Pipeline visualization
Close
8.0
Loxo Recruitment Platform
Customizable reports
Close
10.0
Loxo Recruitment Platform

Customization

Close
8.0
Loxo Recruitment Platform
Custom fields
Close
8.0
Loxo Recruitment Platform
Custom objects
Close
10.0
Loxo Recruitment Platform
Scripting environment
Close
8.0
Loxo Recruitment Platform
API for custom integration
Close
6.0
Loxo Recruitment Platform

Security

Close
7.8
Loxo Recruitment Platform
Single sign-on capability
Close
8.0
Loxo Recruitment Platform
Role-based user permissions
Close
7.5
Loxo Recruitment Platform

Social CRM

Close
10.0
Loxo Recruitment Platform
Social data
Close
10.0
Loxo Recruitment Platform
Social engagement
Close
10.0
Loxo Recruitment Platform

Integrations with 3rd-party Software

Close
7.0
Loxo Recruitment Platform
Marketing automation
Close
7.0
Loxo Recruitment Platform

Platform

Close
10.0
Loxo Recruitment Platform
Mobile access
Close
10.0
Loxo Recruitment Platform

Talent Intelligence

Close
Loxo Recruitment Platform
7.0
Existing Skills Mapping/Lanscaping
Close
Loxo Recruitment Platform
7.0

Pros

Close

  • You can search for prospects by your activity & notes.
  • It helps automate the follow up process.
  • It ties cold emailing into a powerful CRM all in one portal.
Joe Gatto | TrustRadius Reviewer

Loxo Recruitment Platform

  • Candidate and contact information
  • Email campaigns
Mark Rodman | TrustRadius Reviewer

Cons

Close

  • Minor bugs? - Sometime when I'm replying to an account it attempts to send the email as a different user. Thankfully I've only missed it when sending internal emails!
Ryan McCarty | TrustRadius Reviewer

Loxo Recruitment Platform

  • Saving candidate searches
  • Mobile application
Mark Rodman | TrustRadius Reviewer

Usability

Close

Close 7.0
Based on 1 answer
Close is a simpler platform to use when it comes to initiating email campaigns and managing leads. It has great visibility on opportunities and can be shared with specified users or can also be kept confidential. Close is not for someone who is very new to tools of its kind.
Anonymous | TrustRadius Reviewer

Loxo Recruitment Platform

Loxo Recruitment Platform 8.0
Based on 1 answer
[Loxo Recruitment Platform is] intuitive to learn and use[.] It would be better if you save searches, had mobile functionality, and had an easier to search the candidates with a NOT feature (not having specific attributes or an empty field)[.]
Mark Rodman | TrustRadius Reviewer

Support Rating

Close

Close 7.0
Based on 1 answer
I haven't really had the need to use their support, but the only time I had an issue with the platform, the Close team was very attentive and responded in a short span of time. Also they take minimal time to solve issues. The only con here is there is no way to reach out to them apart from email.
Anonymous | TrustRadius Reviewer

Loxo Recruitment Platform

Loxo Recruitment Platform 10.0
Based on 1 answer
Timely, caring, and knowledgeable
Mark Rodman | TrustRadius Reviewer

Alternatives Considered

Close

Pipedrive was great for us for a long time. We used it for over 4 years. Our product and process was simple. When things got more complex, we needed something that could handle our growing needs and Pipedrive kept falling short. We built our own custom solution in Airtable and though it worked, we spend a lot of time managing it. Close was able to solve all our issues and save us hours per week in admin work.
Jason Vance | TrustRadius Reviewer

Loxo Recruitment Platform

Better ability to identify and communicate with candidates and clients[.]Unique ability to share search status with clients[.]
Mark Rodman | TrustRadius Reviewer

Return on Investment

Close

  • Has allowed us to have full visibility into our pipeline
  • Has allowed us to automate lead entry and follow up, saving us tons of time and helping us to make sure we're not letting people slip through the cracks. This is done through the Zapier integration and new email sequences feature
Erik Zahnlecker | TrustRadius Reviewer

Loxo Recruitment Platform

  • Time savings identifying candidate information
  • Multi touch multi medium communication campaigns, i.e., texting, emails, etc
Mark Rodman | TrustRadius Reviewer

Screenshots

Loxo Recruitment Platform

Pricing Details

Close

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Close Editions & Modules

Edition
Starter$291
Basic$691
Professional$991
Business$1491
  1. per user, monthly
Additional Pricing Details
15% discount on annual pricing in addition to the month-to-month prices listed here.

Loxo Recruitment Platform

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Loxo Recruitment Platform Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Close
9.0
Loxo Recruitment Platform
9.0

Usability

Close
7.0
Loxo Recruitment Platform
8.0

Support Rating

Close
7.0
Loxo Recruitment Platform
10.0

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