What users are saying about
29 Ratings
3 Ratings
29 Ratings
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Score 8.8 out of 100
3 Ratings
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Score 8 out of 100

Likelihood to Recommend

Close

Close.io is well suited for a sales organization who wants to track leads, make sure none slip through the cracks, move them into opportunities as discussions progress, and close new business. The simplicity of the platform is part of why it's powerful - it's full feature set can be easily understood and leveraged by even those without much training on the system. I'm not sure where Close.io would be less appropriate...
Erik Zahnlecker | TrustRadius Reviewer

Mailbutler

Mailbutler is well suited to people who predominantly use their Mac for email. It adds a rich feature set to macOS Mail's native features.Mailbutler is less useful to people who frequently process email on iOS/iPadOS. Only a limited subset of Mailbutler's functionality is available on iOS/iPadOS as Apple doesn't currently provide a way for third parties to extend the iOS/iPadOS Mail app.
Tim Stringer | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Close
8.5
Mailbutler
Customer data management / contact management
Close
7.7
Mailbutler
Workflow management
Close
8.1
Mailbutler
Territory management
Close
8.0
Mailbutler
Opportunity management
Close
8.2
Mailbutler
Integration with email client (e.g., Outlook or Gmail)
Close
9.0
Mailbutler
Contract management
Close
10.0
Mailbutler
Interaction tracking
Close
7.2
Mailbutler
Channel / partner relationship management
Close
9.7
Mailbutler

Customer Service & Support

Close
9.2
Mailbutler
Case management
Close
8.0
Mailbutler
Call center management
Close
9.7
Mailbutler
Help desk management
Close
10.0
Mailbutler

Marketing Automation

Close
8.7
Mailbutler
Lead management
Close
7.4
Mailbutler
Email marketing
Close
10.0
Mailbutler

CRM Project Management

Close
7.2
Mailbutler
Task management
Close
5.3
Mailbutler
Billing and invoicing management
Close
10.0
Mailbutler
Reporting
Close
6.4
Mailbutler

CRM Reporting & Analytics

Close
9.3
Mailbutler
Forecasting
Close
10.0
Mailbutler
Pipeline visualization
Close
8.0
Mailbutler
Customizable reports
Close
10.0
Mailbutler

Customization

Close
7.8
Mailbutler
Custom fields
Close
7.7
Mailbutler
Custom objects
Close
10.0
Mailbutler
Scripting environment
Close
8.0
Mailbutler
API for custom integration
Close
5.6
Mailbutler

Security

Close
7.8
Mailbutler
Single sign-on capability
Close
8.0
Mailbutler
Role-based user permissions
Close
7.6
Mailbutler

Social CRM

Close
10.0
Mailbutler
Social data
Close
10.0
Mailbutler
Social engagement
Close
10.0
Mailbutler

Integrations with 3rd-party Software

Close
7.0
Mailbutler
Marketing automation
Close
7.0
Mailbutler

Platform

Close
10.0
Mailbutler
Mobile access
Close
10.0
Mailbutler

Pros

Close

  • You can search for prospects by your activity & notes.
  • It helps automate the follow up process.
  • It ties cold emailing into a powerful CRM all in one portal.
Joe Gatto | TrustRadius Reviewer

Mailbutler

  • Snoozing emails for later response or followup
  • Reminding me to add attachments
  • Allowing time for me to cancel sending an email
Anonymous | TrustRadius Reviewer

Cons

Close

  • Minor bugs? - Sometime when I'm replying to an account it attempts to send the email as a different user. Thankfully I've only missed it when sending internal emails!
Ryan McCarty | TrustRadius Reviewer

Mailbutler

  • Mailbutler occasionally conflicts with other macOS Mail plug-ins. Though, in most (if not all) cases the issue tends to be with other plugins.
  • The Mail app for iOS/iPadOS doesn't support plugins, making it necessary to use Mailbutler's own app to access a limited subset of the functionality on macOS/iPadOS.
Tim Stringer | TrustRadius Reviewer

Usability

Close

Close 7.0
Based on 1 answer
Close is a simpler platform to use when it comes to initiating email campaigns and managing leads. It has great visibility on opportunities and can be shared with specified users or can also be kept confidential. Close is not for someone who is very new to tools of its kind.
Anonymous | TrustRadius Reviewer

Mailbutler

No score
No answers yet
No answers on this topic

Support Rating

Close

Close 7.0
Based on 1 answer
I haven't really had the need to use their support, but the only time I had an issue with the platform, the Close team was very attentive and responded in a short span of time. Also they take minimal time to solve issues. The only con here is there is no way to reach out to them apart from email.
Anonymous | TrustRadius Reviewer

Mailbutler

Mailbutler 8.0
Based on 2 answers
Support is generally very good. Occasionally the response time is a bit slower than I'd like.
Tim Stringer | TrustRadius Reviewer

Alternatives Considered

Close

Pipedrive was great for us for a long time. We used it for over 4 years. Our product and process was simple. When things got more complex, we needed something that could handle our growing needs and Pipedrive kept falling short. We built our own custom solution in Airtable and though it worked, we spend a lot of time managing it. Close was able to solve all our issues and save us hours per week in admin work.
Jason Vance | TrustRadius Reviewer

Mailbutler

I'm not aware of any other products that provide the same functionality within the macOS Mail client.There are some third-party email apps for macOS and iOS/iPadOS that have some of Mailbutler's features, but my preference is to stay with Apple's Mail client, partially for security reasons.
Tim Stringer | TrustRadius Reviewer

Return on Investment

Close

  • Has allowed us to have full visibility into our pipeline
  • Has allowed us to automate lead entry and follow up, saving us tons of time and helping us to make sure we're not letting people slip through the cracks. This is done through the Zapier integration and new email sequences feature
Erik Zahnlecker | TrustRadius Reviewer

Mailbutler

  • Mailbutler's effect for me personally is unquantifiable - but it really helps me stay on top of the myriad emails that pass through my inbox each day.
  • I would imagine that across a larger organization, Mailbutler's impact on overall productivity has the potential to be immense!
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Close

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

$29 per user, monthly

Close Editions & Modules

Edition
Starter$291
Basic$691
Professional$991
Business$1491
  1. per user, monthly
Additional Pricing Details
15% discount on annual pricing in addition to the month-to-month prices listed here.

Mailbutler

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0 per month

Mailbutler Editions & Modules

Edition
Essential$0.001
Professional$8.952
Business$34.952
  1. per month
  2. per user/per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Close
8.9
Mailbutler
8.0

Usability

Close
7.0
Mailbutler

Support Rating

Close
7.0
Mailbutler
8.0

Add comparison