What users are saying about
36 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100
52 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.1 out of 100

Feature Set Ratings

    Sales Force Automation

    8.8

    Close

    88%

    Marketo Sales Connect (ToutApp)

    Feature Set Not Supported
    N/A
    Close ranks higher in 8/8 features

    Customer data management / contact management

    8.1
    81%
    8 Ratings
    N/A
    0 Ratings

    Workflow management

    7.9
    79%
    8 Ratings
    N/A
    0 Ratings

    Territory management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Opportunity management

    9.1
    91%
    6 Ratings
    N/A
    0 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    9.4
    94%
    8 Ratings
    N/A
    0 Ratings

    Contract management

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Interaction tracking

    7.9
    79%
    8 Ratings
    N/A
    0 Ratings

    Channel / partner relationship management

    9.7
    97%
    3 Ratings
    N/A
    0 Ratings

    Customer Service & Support

    8.7

    Close

    87%

    Marketo Sales Connect (ToutApp)

    Feature Set Not Supported
    N/A
    Close ranks higher in 3/3 features

    Case management

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    Call center management

    8.0
    80%
    5 Ratings
    N/A
    0 Ratings

    Help desk management

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Marketing Automation

    9.1

    Close

    91%

    Marketo Sales Connect (ToutApp)

    Feature Set Not Supported
    N/A
    Close ranks higher in 2/2 features

    Lead management

    8.6
    86%
    6 Ratings
    N/A
    0 Ratings

    Email marketing

    9.5
    95%
    5 Ratings
    N/A
    0 Ratings

    CRM Project Management

    8.0

    Close

    80%

    Marketo Sales Connect (ToutApp)

    Feature Set Not Supported
    N/A
    Close ranks higher in 3/3 features

    Task management

    7.8
    78%
    5 Ratings
    N/A
    0 Ratings

    Billing and invoicing management

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Reporting

    6.2
    62%
    5 Ratings
    N/A
    0 Ratings

    CRM Reporting & Analytics

    8.0

    Close

    80%

    Marketo Sales Connect (ToutApp)

    Feature Set Not Supported
    N/A
    Close ranks higher in 3/3 features

    Forecasting

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Pipeline visualization

    8.4
    84%
    6 Ratings
    N/A
    0 Ratings

    Customizable reports

    5.5
    55%
    4 Ratings
    N/A
    0 Ratings

    Customization

    8.3

    Close

    83%

    Marketo Sales Connect (ToutApp)

    Feature Set Not Supported
    N/A
    Close ranks higher in 4/4 features

    Custom fields

    8.8
    88%
    7 Ratings
    N/A
    0 Ratings

    Custom objects

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Scripting environment

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    API for custom integration

    6.6
    66%
    7 Ratings
    N/A
    0 Ratings

    Security

    8.2

    Close

    82%

    Marketo Sales Connect (ToutApp)

    Feature Set Not Supported
    N/A
    Close ranks higher in 2/2 features

    Single sign-on capability

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    Role-based user permissions

    8.3
    83%
    6 Ratings
    N/A
    0 Ratings

    Social CRM

    10.0

    Close

    100%

    Marketo Sales Connect (ToutApp)

    Feature Set Not Supported
    N/A
    Close ranks higher in 2/2 features

    Social data

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Social engagement

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Integrations with 3rd-party Software

    7.0

    Close

    70%

    Marketo Sales Connect (ToutApp)

    Feature Set Not Supported
    N/A
    Close ranks higher in 1/1 features

    Marketing automation

    7.0
    70%
    4 Ratings
    N/A
    0 Ratings

    Platform

    10.0

    Close

    100%

    Marketo Sales Connect (ToutApp)

    Feature Set Not Supported
    N/A
    Close ranks higher in 1/1 features

    Mobile access

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Attribute Ratings

    • Close is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    9.2

    Close

    92%
    8 Ratings
    7.1

    Marketo Sales Connect (ToutApp)

    71%
    19 Ratings

    Usability

    8.6

    Close

    86%
    3 Ratings

    Marketo Sales Connect (ToutApp)

    N/A
    0 Ratings

    Support Rating

    9.0

    Close

    90%
    3 Ratings
    7.3

    Marketo Sales Connect (ToutApp)

    73%
    7 Ratings

    Likelihood to Recommend

    Close

    Excellent software to increase sales and follow up with existing and new customers. Email and SMS handling are really easy for the sales team, managing leads is really great, and Close merges duplicate leads to help our Data Leads avoid repetitive and unnecessary calls. As mentioned in some comments before, must improve in reports, Close is not appropriate to handle or track agents' hours making it necessary to implement additional software to cover this area.
    Anonymous | TrustRadius Reviewer

    Marketo Sales Connect (ToutApp)

    We are solving our small sales team problem. I am the only SDR in the company and Tout helps me manage, send and follow up with many of my leads automatically. Tout is more focused on “success or failure” of emails than Yesware is. They are going in different directions – as you can see that they’ll probably have some features from one another.
    Erika Conners | TrustRadius Reviewer

    Pros

    Close

    • Email sequences. Create and send a sequence of emails until the sequence finishes or the contact replies to your email. You can also pause the sequence manually.
    • Email sync. Syncs in real time with your email account, which is huge.
    • Zapier integration. We've automated a lot of our pipeline management through the Zapier integration. This saves us soooo much time.
    Erik Zahnlecker | TrustRadius Reviewer

    Marketo Sales Connect (ToutApp)

    • Track leads opening emails and clicking links. We could easily see if a lead forwarded an email to a large group of people for instance, because the stats would show it.
    • Connect our email and CRM to log email activities onto Leads and Contacts.
    • Keep users inside of our email system instead of copying and pasting email templates from multiple places.
    Anonymous | TrustRadius Reviewer

    Cons

    Close

    • Make it so one can set the time at which the emails go out.
    • Make it easier to set up my workflow.
    Joe Gatto | TrustRadius Reviewer

    Marketo Sales Connect (ToutApp)

    • Reporting is clunky and challenging to use at times. They were recently purchased by Marketo, so I'm hopeful that Marketo will be able to address some of these concerns.
    • The ToutApp interface is not the most intuitive and does not provide a deeper understanding/analysis of the data.
    • The ToutApp integration with Outlook has created intermittent problems in usability/access.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Close

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $29 per user, monthly

    Close Editions & Modules

    Edition
    Starter$291
    Basic$691
    Professional$991
    Business$1491
    1. per user, monthly
    Additional Pricing Details
    15% discount on annual pricing in addition to the month-to-month prices listed here.

    Marketo Sales Connect (ToutApp)

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Marketo Sales Connect (ToutApp) Editions & Modules

    Additional Pricing Details

    Usability

    Close

    Close 8.6
    Based on 3 answers
    It's my favorite CRM to recommend to sales organizations. Robust Telephony options including a Power Dialer, SMS, and Voice Drop, are completely integrated into the CRM. The kicker is you can have "Unlimited" contacts where many platforms charge based on the number of users. This can make a huge difference in monthly billing.
    Jason Janes | TrustRadius Reviewer

    Marketo Sales Connect (ToutApp)

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Close

    Close 9.0
    Based on 3 answers
    I haven't really had the need to use their support, but the only time I had an issue with the platform, the Close team was very attentive and responded in a short span of time. Also they take minimal time to solve issues. The only con here is there is no way to reach out to them apart from email.
    Anonymous | TrustRadius Reviewer

    Marketo Sales Connect (ToutApp)

    Marketo Sales Connect (ToutApp) 7.3
    Based on 7 answers
    It was tough to reach their support team. On average, it would take over 24 hours to get a response. Agents would ask us to perform repetitive tasks and take lots of screenshots instead of looking at our system and helping us fix issues.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    Close

    Pipedrive was great for us for a long time. We used it for over 4 years. Our product and process was simple. When things got more complex, we needed something that could handle our growing needs and Pipedrive kept falling short. We built our own custom solution in Airtable and though it worked, we spend a lot of time managing it. Close was able to solve all our issues and save us hours per week in admin work.
    Jason Vance | TrustRadius Reviewer

    Marketo Sales Connect (ToutApp)

    Marketo Sales Connect (ToutApp) was nowhere near as dynamic as the other listed tools that I mentioned. There was not any Sequence or Cadence you could follow. It was missing dynamic fields. A bit cumbersome. The other tools had much prettier interfaces too.
    Nick Flory | TrustRadius Reviewer

    Return on Investment

    Close

    • Positive - It's much easier now with Close.io to make sure that no deal falls through the cracks. Therefore helping us recover lost revenue.
    Ryan McCarty | TrustRadius Reviewer

    Marketo Sales Connect (ToutApp)

    • It's enabled more efficiency for our SDR team to track and monitor emails.
    • Increased our ability to better target prospects as we learned more about their behaviors.
    • The automation tools for email, and the ability to get glimpses into how that impacted pipeline development, were worth the cost.
    Anonymous | TrustRadius Reviewer

    Screenshots

    Marketo Sales Connect (ToutApp)

    Add comparison