What users are saying about
24 Ratings
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Score 8.5 out of 100
47 Ratings
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Score 6.1 out of 100

Likelihood to Recommend

Close

Close.io is well suited for a sales organization who wants to track leads, make sure none slip through the cracks, move them into opportunities as discussions progress, and close new business. The simplicity of the platform is part of why it's powerful - it's full feature set can be easily understood and leveraged by even those without much training on the system. I'm not sure where Close.io would be less appropriate...
Erik Zahnlecker | TrustRadius Reviewer

Marketo Sales Connect (ToutApp)

We are solving our small sales team problem. I am the only SDR in the company and Tout helps me manage, send and follow up with many of my leads automatically. Tout is more focused on “success or failure” of emails than Yesware is. They are going in different directions – as you can see that they’ll probably have some features from one another.
Erika Conners | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Close
8.6
Marketo Sales Connect (ToutApp)
Customer data management / contact management
Close
8.0
Marketo Sales Connect (ToutApp)
Workflow management
Close
8.1
Marketo Sales Connect (ToutApp)
Territory management
Close
8.0
Marketo Sales Connect (ToutApp)
Opportunity management
Close
8.5
Marketo Sales Connect (ToutApp)
Integration with email client (e.g., Outlook or Gmail)
Close
9.0
Marketo Sales Connect (ToutApp)
Contract management
Close
10.0
Marketo Sales Connect (ToutApp)
Interaction tracking
Close
7.8
Marketo Sales Connect (ToutApp)
Channel / partner relationship management
Close
9.7
Marketo Sales Connect (ToutApp)

Customer Service & Support

Close
9.2
Marketo Sales Connect (ToutApp)
Case management
Close
8.1
Marketo Sales Connect (ToutApp)
Call center management
Close
9.7
Marketo Sales Connect (ToutApp)
Help desk management
Close
10.0
Marketo Sales Connect (ToutApp)

Marketing Automation

Close
9.1
Marketo Sales Connect (ToutApp)
Lead management
Close
8.2
Marketo Sales Connect (ToutApp)
Email marketing
Close
10.0
Marketo Sales Connect (ToutApp)

CRM Project Management

Close
7.6
Marketo Sales Connect (ToutApp)
Task management
Close
5.8
Marketo Sales Connect (ToutApp)
Billing and invoicing management
Close
10.0
Marketo Sales Connect (ToutApp)
Reporting
Close
7.0
Marketo Sales Connect (ToutApp)

CRM Reporting & Analytics

Close
9.3
Marketo Sales Connect (ToutApp)
Forecasting
Close
10.0
Marketo Sales Connect (ToutApp)
Pipeline visualization
Close
8.0
Marketo Sales Connect (ToutApp)
Customizable reports
Close
10.0
Marketo Sales Connect (ToutApp)

Customization

Close
8.2
Marketo Sales Connect (ToutApp)
Custom fields
Close
8.2
Marketo Sales Connect (ToutApp)
Custom objects
Close
10.0
Marketo Sales Connect (ToutApp)
Scripting environment
Close
8.1
Marketo Sales Connect (ToutApp)
API for custom integration
Close
6.6
Marketo Sales Connect (ToutApp)

Security

Close
7.8
Marketo Sales Connect (ToutApp)
Single sign-on capability
Close
8.1
Marketo Sales Connect (ToutApp)
Role-based user permissions
Close
7.5
Marketo Sales Connect (ToutApp)

Social CRM

Close
10.0
Marketo Sales Connect (ToutApp)
Social data
Close
10.0
Marketo Sales Connect (ToutApp)
Social engagement
Close
10.0
Marketo Sales Connect (ToutApp)

Integrations with 3rd-party Software

Close
7.0
Marketo Sales Connect (ToutApp)
Marketing automation
Close
7.0
Marketo Sales Connect (ToutApp)

Platform

Close
10.0
Marketo Sales Connect (ToutApp)
Mobile access
Close
10.0
Marketo Sales Connect (ToutApp)

Pros

Close

  • You can search for prospects by your activity & notes.
  • It helps automate the follow up process.
  • It ties cold emailing into a powerful CRM all in one portal.
Joe Gatto | TrustRadius Reviewer

Marketo Sales Connect (ToutApp)

  • Track leads opening emails and clicking links. We could easily see if a lead forwarded an email to a large group of people for instance, because the stats would show it.
  • Connect our email and CRM to log email activities onto Leads and Contacts.
  • Keep users inside of our email system instead of copying and pasting email templates from multiple places.
Anonymous | TrustRadius Reviewer

Cons

Close

  • Minor bugs? - Sometime when I'm replying to an account it attempts to send the email as a different user. Thankfully I've only missed it when sending internal emails!
Ryan McCarty | TrustRadius Reviewer

Marketo Sales Connect (ToutApp)

  • Reporting is clunky and challenging to use at times. They were recently purchased by Marketo, so I'm hopeful that Marketo will be able to address some of these concerns.
  • The ToutApp interface is not the most intuitive and does not provide a deeper understanding/analysis of the data.
  • The ToutApp integration with Outlook has created intermittent problems in usability/access.
Anonymous | TrustRadius Reviewer

Usability

Close

Close 7.0
Based on 1 answer
Close is a simpler platform to use when it comes to initiating email campaigns and managing leads. It has great visibility on opportunities and can be shared with specified users or can also be kept confidential. Close is not for someone who is very new to tools of its kind.
Anonymous | TrustRadius Reviewer

Marketo Sales Connect (ToutApp)

No score
No answers yet
No answers on this topic

Support Rating

Close

Close 7.0
Based on 1 answer
I haven't really had the need to use their support, but the only time I had an issue with the platform, the Close team was very attentive and responded in a short span of time. Also they take minimal time to solve issues. The only con here is there is no way to reach out to them apart from email.
Anonymous | TrustRadius Reviewer

Marketo Sales Connect (ToutApp)

Marketo Sales Connect (ToutApp) 4.8
Based on 7 answers
It was tough to reach their support team. On average, it would take over 24 hours to get a response. Agents would ask us to perform repetitive tasks and take lots of screenshots instead of looking at our system and helping us fix issues.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Close

Pipedrive was great for us for a long time. We used it for over 4 years. Our product and process was simple. When things got more complex, we needed something that could handle our growing needs and Pipedrive kept falling short. We built our own custom solution in Airtable and though it worked, we spend a lot of time managing it. Close was able to solve all our issues and save us hours per week in admin work.
Jason Vance | TrustRadius Reviewer

Marketo Sales Connect (ToutApp)

Marketo Sales Connect (ToutApp) was nowhere near as dynamic as the other listed tools that I mentioned. There was not any Sequence or Cadence you could follow. It was missing dynamic fields. A bit cumbersome. The other tools had much prettier interfaces too.
Nick Flory | TrustRadius Reviewer

Return on Investment

Close

  • Has allowed us to have full visibility into our pipeline
  • Has allowed us to automate lead entry and follow up, saving us tons of time and helping us to make sure we're not letting people slip through the cracks. This is done through the Zapier integration and new email sequences feature
Erik Zahnlecker | TrustRadius Reviewer

Marketo Sales Connect (ToutApp)

  • It's enabled more efficiency for our SDR team to track and monitor emails.
  • Increased our ability to better target prospects as we learned more about their behaviors.
  • The automation tools for email, and the ability to get glimpses into how that impacted pipeline development, were worth the cost.
Anonymous | TrustRadius Reviewer

Screenshots

Marketo Sales Connect (ToutApp)

Pricing Details

Close

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Close Editions & Modules

Edition
Starter$291
Basic$691
Professional$991
Business$1491
  1. per user, monthly
Additional Pricing Details
15% discount on annual pricing in addition to the month-to-month prices listed here.

Marketo Sales Connect (ToutApp)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Marketo Sales Connect (ToutApp) Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Close
9.0
Marketo Sales Connect (ToutApp)
5.9

Usability

Close
7.0
Marketo Sales Connect (ToutApp)

Support Rating

Close
7.0
Marketo Sales Connect (ToutApp)
4.8

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