What users are saying about
21 Ratings
4 Ratings
21 Ratings
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Score 8.2 out of 100
4 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

Close

Close.io is well suited for a sales organization who wants to track leads, make sure none slip through the cracks, move them into opportunities as discussions progress, and close new business. The simplicity of the platform is part of why it's powerful - it's full feature set can be easily understood and leveraged by even those without much training on the system. I'm not sure where Close.io would be less appropriate...
Erik Zahnlecker | TrustRadius Reviewer

Olono

Olono is definitely well suited to help implement and keep tabs on a framework like BANT or MEDIC and collect relevant insights and events that happen over the course of an opportunity. It makes it WAY easier to do these sorts of administrative actions outside of Salesforce and have it sync there. It's less appropriate to use for prospecting or any other activities prior to creating an opportunity.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Close
9.2
Olono
Customer data management / contact management
Close
9.0
Olono
Workflow management
Close
8.6
Olono
Territory management
Close
8.0
Olono
Opportunity management
Close
9.9
Olono
Integration with email client (e.g., Outlook or Gmail)
Close
9.1
Olono
Contract management
Close
10.0
Olono
Interaction tracking
Close
9.5
Olono
Channel / partner relationship management
Close
9.7
Olono

Customer Service & Support

Close
9.3
Olono
Case management
Close
8.3
Olono
Call center management
Close
9.7
Olono
Help desk management
Close
10.0
Olono

Marketing Automation

Close
10.0
Olono
Lead management
Close
10.0
Olono
Email marketing
Close
10.0
Olono

CRM Project Management

Close
9.1
Olono
Task management
Close
7.4
Olono
Billing and invoicing management
Close
10.0
Olono
Reporting
Close
10.0
Olono

CRM Reporting & Analytics

Close
9.4
Olono
Forecasting
Close
10.0
Olono
Pipeline visualization
Close
8.3
Olono
Customizable reports
Close
10.0
Olono

Customization

Close
9.2
Olono
Custom fields
Close
9.5
Olono
Custom objects
Close
10.0
Olono
Scripting environment
Close
8.3
Olono
API for custom integration
Close
9.1
Olono

Security

Close
7.7
Olono
Single sign-on capability
Close
8.3
Olono
Role-based user permissions
Close
7.2
Olono

Social CRM

Close
10.0
Olono
Social data
Close
10.0
Olono
Social engagement
Close
10.0
Olono

Integrations with 3rd-party Software

Close
9.0
Olono
Marketing automation
Close
9.0
Olono

Platform

Close
10.0
Olono
Mobile access
Close
10.0
Olono

Pros

Close

  • Manages leads.
  • Followup & reminders.
  • Organization of everything in one place.
  • Add-ons that are worth every penny.
Jason Vance | TrustRadius Reviewer

Olono

  • Alerts on missing items from opportunities.
  • Clearly labeled items that help raise awareness of pipeline
Anonymous | TrustRadius Reviewer

Cons

Close

  • Difficult to understand and build search queries.
Anonymous | TrustRadius Reviewer

Olono

  • I'd love to see a feature that allows us to call out to the customer directly from Olono so that I never have to go back into our CRM again!
Alli Kendrick | TrustRadius Reviewer

Alternatives Considered

Close

Close.io does a lot more than HubSpot CRM for a lower price. The most important difference is that I can search for prospects by the notes I created and by prior activity. But, I cannot do this in HubSpot, although it seems like it should be a very basic feature.
Joe Gatto | TrustRadius Reviewer

Olono

I haven't used a product like Olono in the past.
Alli Kendrick | TrustRadius Reviewer

Return on Investment

Close

  • Positive - It's much easier now with Close.io to make sure that no deal falls through the cracks. Therefore helping us recover lost revenue.
Ryan McCarty | TrustRadius Reviewer

Olono

  • Team time management
  • Accuracy for reporting
Joshua Ortiz | TrustRadius Reviewer

Screenshots

Pricing Details

Close

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Close Editions & Modules

Edition
Starter$351
Basic$651
Professional$951
BusinessContact for Pricing
  1. per user, monthly
Additional Pricing Details
15% discount on annual pricing

Olono

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Olono Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison