What users are saying about
24 Ratings
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Top Rated
687 Ratings
24 Ratings
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Score 8.6 out of 100

Oracle Cloud ERP

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Top Rated
687 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Close

Close.io is well suited for a sales organization who wants to track leads, make sure none slip through the cracks, move them into opportunities as discussions progress, and close new business. The simplicity of the platform is part of why it's powerful - it's full feature set can be easily understood and leveraged by even those without much training on the system. I'm not sure where Close.io would be less appropriate...
Erik Zahnlecker | TrustRadius Reviewer

Oracle Cloud ERP

While I have used [Oracle Cloud ERP] while employed at smaller to mid-sized businesses it feels as if this program would be suited for a growing business to help guide it along the way and support it as things continue to materialize. This program has helped us track our revenue growth and realize that we needed to grow our organization chart based on the projections we were forecasting. It is one thing to have a gut feeling or have a report that someone would like a little extra help, but it is hard to argue with numbers and statistics because they don't lie.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Close
8.6
Oracle Cloud ERP
Customer data management / contact management
Close
7.9
Oracle Cloud ERP
Workflow management
Close
8.2
Oracle Cloud ERP
Territory management
Close
8.0
Oracle Cloud ERP
Opportunity management
Close
8.4
Oracle Cloud ERP
Integration with email client (e.g., Outlook or Gmail)
Close
9.0
Oracle Cloud ERP
Contract management
Close
10.0
Oracle Cloud ERP
Interaction tracking
Close
7.6
Oracle Cloud ERP
Channel / partner relationship management
Close
9.7
Oracle Cloud ERP

Customer Service & Support

Close
9.2
Oracle Cloud ERP
Case management
Close
8.0
Oracle Cloud ERP
Call center management
Close
9.7
Oracle Cloud ERP
Help desk management
Close
10.0
Oracle Cloud ERP

Marketing Automation

Close
8.9
Oracle Cloud ERP
Lead management
Close
7.8
Oracle Cloud ERP
Email marketing
Close
10.0
Oracle Cloud ERP

CRM Project Management

Close
7.4
Oracle Cloud ERP
Task management
Close
5.5
Oracle Cloud ERP
Billing and invoicing management
Close
10.0
Oracle Cloud ERP
Reporting
Close
6.8
Oracle Cloud ERP

CRM Reporting & Analytics

Close
9.3
Oracle Cloud ERP
Forecasting
Close
10.0
Oracle Cloud ERP
Pipeline visualization
Close
8.0
Oracle Cloud ERP
Customizable reports
Close
10.0
Oracle Cloud ERP

Customization

Close
8.0
Oracle Cloud ERP
8.1
Custom fields
Close
8.0
Oracle Cloud ERP
Custom objects
Close
10.0
Oracle Cloud ERP
Scripting environment
Close
8.0
Oracle Cloud ERP
API for custom integration
Close
6.0
Oracle Cloud ERP
8.4
Plug-ins
Close
Oracle Cloud ERP
7.8

Security

Close
7.8
Oracle Cloud ERP
9.0
Single sign-on capability
Close
8.0
Oracle Cloud ERP
8.9
Role-based user permissions
Close
7.5
Oracle Cloud ERP
9.0

Social CRM

Close
10.0
Oracle Cloud ERP
Social data
Close
10.0
Oracle Cloud ERP
Social engagement
Close
10.0
Oracle Cloud ERP

Integrations with 3rd-party Software

Close
7.0
Oracle Cloud ERP
Marketing automation
Close
7.0
Oracle Cloud ERP

Platform

Close
10.0
Oracle Cloud ERP
Mobile access
Close
10.0
Oracle Cloud ERP

Payroll Management

Close
Oracle Cloud ERP
9.0
Pay calculation
Close
Oracle Cloud ERP
8.9
Benefit plan administration
Close
Oracle Cloud ERP
9.0
Direct deposit files
Close
Oracle Cloud ERP
9.0
Salary revision and increment management
Close
Oracle Cloud ERP
8.9
Reimbursement management
Close
Oracle Cloud ERP
9.0

Reporting & Analytics

Close
Oracle Cloud ERP
8.6
Dashboards
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Oracle Cloud ERP
8.7
Standard reports
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Oracle Cloud ERP
8.6
Custom reports
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Oracle Cloud ERP
8.4

General Ledger and Configurable Accounting

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Oracle Cloud ERP
8.9
Accounts payable
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Oracle Cloud ERP
8.5
Accounts receivable
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Oracle Cloud ERP
8.6
Global Financial Support
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Oracle Cloud ERP
8.2
Primary and Secondary Ledgers
Close
Oracle Cloud ERP
8.6
Intercompany Accounting
Close
Oracle Cloud ERP
8.4
Localizations
Close
Oracle Cloud ERP
8.1
Journals and Reconciliations
Close
Oracle Cloud ERP
8.5
Enterprise Accounting
Close
Oracle Cloud ERP
8.3
Configurable Accounting
Close
Oracle Cloud ERP
8.3
Centralized Rules Framework
Close
Oracle Cloud ERP
8.4
Standardized Processes
Close
Oracle Cloud ERP
8.4

Inventory Management

Close
Oracle Cloud ERP
8.5
Inventory tracking
Close
Oracle Cloud ERP
8.5
Automatic reordering
Close
Oracle Cloud ERP
8.4
Location management
Close
Oracle Cloud ERP
8.5
Manufacturing module
Close
Oracle Cloud ERP
8.5

Order Management

Close
Oracle Cloud ERP
8.3
Pricing
Close
Oracle Cloud ERP
8.2
Order entry
Close
Oracle Cloud ERP
8.1
Credit card processing
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Oracle Cloud ERP
8.5
Cost of goods sold
Close
Oracle Cloud ERP
8.5
Order Orchestration
Close
Oracle Cloud ERP
8.5
End-to-end order visibility
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Oracle Cloud ERP
8.4
Order exception Resolution
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Oracle Cloud ERP
8.2

Subledger and Financial Process

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Oracle Cloud ERP
8.3
Automated Invoice Processing
Close
Oracle Cloud ERP
8.6
Shared Services Payments
Close
Oracle Cloud ERP
8.1
Billings Management
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Oracle Cloud ERP
8.3
Customer Receipt Applications
Close
Oracle Cloud ERP
8.3
Customer Collections
Close
Oracle Cloud ERP
8.1
Revenue Recognition
Close
Oracle Cloud ERP
8.4
Cash Management
Close
Oracle Cloud ERP
8.2
Asset Management
Close
Oracle Cloud ERP
8.4
Travel & Expense Management
Close
Oracle Cloud ERP
8.1
Budgetary Control & Encumbrance Accounting
Close
Oracle Cloud ERP
8.5
Period Close
Close
Oracle Cloud ERP
8.3
Transactions Tax
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Oracle Cloud ERP
8.2
Subledger Reconciliations
Close
Oracle Cloud ERP
8.4
3rd Party Accounting Systems
Close
Oracle Cloud ERP
8.1

Project Financial Management

Close
Oracle Cloud ERP
8.3
Budgeting and Forecasting
Close
Oracle Cloud ERP
8.4
Project Costing
Close
Oracle Cloud ERP
8.2
Cost Capture
Close
Oracle Cloud ERP
8.2
Capital Project Management
Close
Oracle Cloud ERP
8.4
Customer Invoicing
Close
Oracle Cloud ERP
8.4
Customer Contract Compliance
Close
Oracle Cloud ERP
8.1
Project Revenue Recognition
Close
Oracle Cloud ERP
8.3
Project Financial Performance Analysis
Close
Oracle Cloud ERP
8.3
Project Financials Dashboard
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Oracle Cloud ERP
8.4
Real-time Financial Reporting
Close
Oracle Cloud ERP
8.2
Embedded Business Intelligence
Close
Oracle Cloud ERP
8.4
Project Planning Collaboration
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Oracle Cloud ERP
8.4

Project Execution Management

Close
Oracle Cloud ERP
8.4
Project Planning and Scheduling
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Oracle Cloud ERP
8.5
Project Manager Dashboard
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Oracle Cloud ERP
8.4
Resource Manager Dashboard
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Oracle Cloud ERP
8.5
Task Insight for Project Managers
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Oracle Cloud ERP
8.6
Project Manager Mobile Functionality
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Oracle Cloud ERP
8.4
Team Member Task Collaboration
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Oracle Cloud ERP
8.3
Team Member Mobile Functionality
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Oracle Cloud ERP
8.4
Project Candidate Search
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Oracle Cloud ERP
8.3
Project Candidate Comparison and Analysis
Close
Oracle Cloud ERP
8.5
Defineable Resource Pools
Close
Oracle Cloud ERP
8.2
Defineable Resource Pools
Close
Oracle Cloud ERP
8.2
Talent Profiles
Close
Oracle Cloud ERP
8.1
Real-Time Project Reporting
Close
Oracle Cloud ERP
8.5
Absence Management
Close
Oracle Cloud ERP
8.4
Product Lifecycle Management
Close
Oracle Cloud ERP
8.8

Grants Management

Close
Oracle Cloud ERP
8.4
Award Lifecycle Management
Close
Oracle Cloud ERP
8.3
Spending Control
Close
Oracle Cloud ERP
8.6
Indirect Cost Management
Close
Oracle Cloud ERP
8.2
Billing
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Oracle Cloud ERP
8.3

Procurement

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Oracle Cloud ERP
8.4
Sourcing Team Collaboration
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Oracle Cloud ERP
8.6
Sourcing Analysis
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Oracle Cloud ERP
8.4
Bids Analyzed and Compared
Close
Oracle Cloud ERP
8.4
Catalog Shopping E-Commerce for Employees
Close
Oracle Cloud ERP
8.3
Contract Authoring
Close
Oracle Cloud ERP
8.2
Contract Compliance Management
Close
Oracle Cloud ERP
8.5
Contract History
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Oracle Cloud ERP
8.3
Contract Renewal Automation
Close
Oracle Cloud ERP
8.5
Contract Repository
Close
Oracle Cloud ERP
8.3
Contract Standardization and Enforcement
Close
Oracle Cloud ERP
8.4
Electronic Signatures
Close
Oracle Cloud ERP
8.6
Invoice Automated Matching
Close
Oracle Cloud ERP
8.5
Purchasing Risk and Compliance Management
Close
Oracle Cloud ERP
8.5
Requisitions-to-Purchase Orders Integrated
Close
Oracle Cloud ERP
8.5
Spend Compliance Management
Close
Oracle Cloud ERP
8.4
Supplier Assessment
Close
Oracle Cloud ERP
7.9
Supplier Communication and Collaboration
Close
Oracle Cloud ERP
8.2
Supplier Management
Close
Oracle Cloud ERP
8.2
Supplier Portal
Close
Oracle Cloud ERP
8.1

Risk Management

Close
Oracle Cloud ERP
8.5
Risk Repository
Close
Oracle Cloud ERP
8.7
Control Management
Close
Oracle Cloud ERP
8.4
Control Mapping
Close
Oracle Cloud ERP
8.6
Control Efficiency Assessments
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Oracle Cloud ERP
8.5
Automated Control Assessments
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Oracle Cloud ERP
8.2
Assessment Capture
Close
Oracle Cloud ERP
8.4
Issue Detection
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Oracle Cloud ERP
8.5
Automatic Notification
Close
Oracle Cloud ERP
8.6
Remediation and Certification
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Oracle Cloud ERP
8.4

Logistics

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Oracle Cloud ERP
8.2
Transportation Planning and Optimization
Close
Oracle Cloud ERP
8.5
Transportation Sourcing Management
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Oracle Cloud ERP
8.3
Transportation Process Integration
Close
Oracle Cloud ERP
8.0
Transportation Execution Management
Close
Oracle Cloud ERP
8.3
Freight Payment Automation
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Oracle Cloud ERP
8.1
Trade Management
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Oracle Cloud ERP
8.2
Trade Regulatory Compliance Management
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Oracle Cloud ERP
8.2
Customs Entry Management
Close
Oracle Cloud ERP
8.2
Customs Document Management
Close
Oracle Cloud ERP
8.1
Customs Document Collaboration
Close
Oracle Cloud ERP
8.0
Fulfillment Management
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Oracle Cloud ERP
8.2
Inventory Visibility
Close
Oracle Cloud ERP
8.2
Warehouse Workforce Management
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Oracle Cloud ERP
8.2

Manufacturing

Close
Oracle Cloud ERP
8.2
Production Process Design
Close
Oracle Cloud ERP
8.3
Supply Chain Business Flows
Close
Oracle Cloud ERP
8.4
Production Management
Close
Oracle Cloud ERP
8.4
Contracted Manufacturing Management
Close
Oracle Cloud ERP
7.9
Configuration Management
Close
Oracle Cloud ERP
8.3
Work Definition
Close
Oracle Cloud ERP
7.7
Work Execution
Close
Oracle Cloud ERP
7.8
Advanced Fulfillment
Close
Oracle Cloud ERP
8.4
Manufacturing Costs
Close
Oracle Cloud ERP
8.4

Supply Chain

Close
Oracle Cloud ERP
8.4
Forecasting
Close
Oracle Cloud ERP
8.6
Inventory Planning
Close
Oracle Cloud ERP
8.5
Multi-tier Supply Chain Planning
Close
Oracle Cloud ERP
8.2
Performance Monitoring
Close
Oracle Cloud ERP
8.5

Product Lifecycle Management

Close
Oracle Cloud ERP
8.3
Ideation Management
Close
Oracle Cloud ERP
8.2
Requirements Management
Close
Oracle Cloud ERP
8.2
Proposal Management
Close
Oracle Cloud ERP
8.2
Innovation Portfolio Management
Close
Oracle Cloud ERP
8.4
Product Master Data Management
Close
Oracle Cloud ERP
8.3
Vendor Portal
Close
Oracle Cloud ERP
8.4
Project Portfolio Management
Close
Oracle Cloud ERP
8.5

Pros

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  • You can search for prospects by your activity & notes.
  • It helps automate the follow up process.
  • It ties cold emailing into a powerful CRM all in one portal.
Joe Gatto | TrustRadius Reviewer

Oracle Cloud ERP

  • Core financials (accounting hub--AP, AR, GL, and financial consolidations) are the best available in the software industry and an even better solution than its predecessor modules in Oracle EBS ERP
  • Inventory Cloud is very functionally rich
  • Procurement Cloud is very functionally rich
Anonymous | TrustRadius Reviewer

Cons

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  • Minor bugs? - Sometime when I'm replying to an account it attempts to send the email as a different user. Thankfully I've only missed it when sending internal emails!
Ryan McCarty | TrustRadius Reviewer

Oracle Cloud ERP

  • Exception reports especially on the PPM module do not provide project details. This makes it difficult to troubleshoot issues at the project level
  • OTBI custom role creation is highly cumbersome and is not user friendly. Granting users read only access is heavily implementer dependent rather than making IT self sufficient
  • Some of the ESS jobs that end in error do not provide an option to attach error logs as attachment during notification
  • Expense reporting is cumbersome without voice activation. But voice activation is costly.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Close

No score
No answers yet
No answers on this topic

Oracle Cloud ERP

Oracle Cloud ERP 8.8
Based on 10 answers
Oracle Financials cloud has intuitive user interface. It comes with collaboration tools like Oracle social network. It has most features and constantly innovating and coming out with new features. It is scalable and many resources are available in the market who specialize in this product. Oracle has built a good ecosystem of users, communities around the product. Oracle applications users group is a good starting point to learn about best practices and learn how other companies are leveraging the product.Oracle has built the product ground up using the latest technology. The product has the best features of all the companies oracle acquired in the last 10 years. Oracle has the highest portfolio of products in the market. You name a module, oracle has it. All these modules are tightly integrated and spread sheet friendly.
Shiva Krishna | TrustRadius Reviewer

Usability

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Close 7.0
Based on 1 answer
Close is a simpler platform to use when it comes to initiating email campaigns and managing leads. It has great visibility on opportunities and can be shared with specified users or can also be kept confidential. Close is not for someone who is very new to tools of its kind.
Anonymous | TrustRadius Reviewer

Oracle Cloud ERP

Oracle Cloud ERP 7.4
Based on 5 answers
We find the application very intuitive and most users and suppliers, once trained properly, have stated how easy the application is to use. Several users were reluctant to use Oracle Cloud, but once they dived in and learned how easy it was to create, view, and close their request they were ecstatic. This application has allowed users to have more visibility than previous applications.
Danielle Shultz | TrustRadius Reviewer

Reliability and Availability

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No score
No answers yet
No answers on this topic

Oracle Cloud ERP

Oracle Cloud ERP 8.2
Based on 6 answers
Yes availability was initially an issue but like I said it has evolved and stabilized a lot better these days. We get hardly 1 or two unplanned outages in a year. That too during off peak hours and would get resolved before we even realize it. If Oracle could resolve even the sporadic unplanned outages then it would be awesome and highly reliable for customers.
Anonymous | TrustRadius Reviewer

Performance

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No score
No answers yet
No answers on this topic

Oracle Cloud ERP

Oracle Cloud ERP 7.7
Based on 6 answers
The performance of the application is good. Incase of any issues, one has to work with Oracle support. We enabled auditing on certain tables and experienced performance issues. We immediately raised with Oracle support and they helped in improving the performance.One has to proactively work with oracle support to identify the issues.
Shiva Krishna | TrustRadius Reviewer

Support Rating

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Close 7.0
Based on 1 answer
I haven't really had the need to use their support, but the only time I had an issue with the platform, the Close team was very attentive and responded in a short span of time. Also they take minimal time to solve issues. The only con here is there is no way to reach out to them apart from email.
Anonymous | TrustRadius Reviewer

Oracle Cloud ERP

Oracle Cloud ERP 7.7
Based on 16 answers
The support process is one of the nicer aspects of the software as a ticket can be opened quickly and tracked through the entire process from start to finish. The user always knows where their issue stands with the support team and can reach out to them for updated at any time.
Anonymous | TrustRadius Reviewer

In-Person Training

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No score
No answers yet
No answers on this topic

Oracle Cloud ERP

Oracle Cloud ERP 7.6
Based on 2 answers
The inperson trainings from Oracle University are effective. The trainers have vast experience and teached thousands of students. In person training will make people sit in a class and do the exercises. One can also learn from other students, who come with different background, industry etc. In person training will be an immersive experience and helps learn more in a short period of time.
Shiva Krishna | TrustRadius Reviewer

Online Training

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No score
No answers yet
No answers on this topic

Oracle Cloud ERP

Oracle Cloud ERP 8.2
Based on 2 answers
We bought online training subscription from Oracle University. The subscription allowed our team to learn the nuts and bolts of the application.The subscription model helps access to all the modules as opposed to buying training for one module. We also leveraged guided learning subscription from Oracle. Guided learning is a state of the art learning application from Oracle. It resides within the application and guides the users on each and every step. This is learning by doing and is very effective.Once you buy guided learning, oracle keeps updating it with the release of new functionality in the quarterly upgrades.
Shiva Krishna | TrustRadius Reviewer

Implementation Rating

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No score
No answers yet
No answers on this topic

Oracle Cloud ERP

Oracle Cloud ERP 7.1
Based on 15 answers
Try to use the system as true to generic form as possible and cut over quickly. Parallel implementation is not recommended. If the numbers are accurate and materially similar to prior period - cut over. A small accounting adjustment is much better than millions in project overruns or dual system maintenance.
Anonymous | TrustRadius Reviewer

Alternatives Considered

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Pipedrive was great for us for a long time. We used it for over 4 years. Our product and process was simple. When things got more complex, we needed something that could handle our growing needs and Pipedrive kept falling short. We built our own custom solution in Airtable and though it worked, we spend a lot of time managing it. Close was able to solve all our issues and save us hours per week in admin work.
Jason Vance | TrustRadius Reviewer

Oracle Cloud ERP

Oracle Cloud ERP is more flexible, more negotiable and has better breadth and support worldwide. Their reports are better and speed of implementation is faster. It stacks better since the company is larger, more stable, and has more research and development. There are more references to check with peers too.
Anonymous | TrustRadius Reviewer

Scalability

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No score
No answers yet
No answers on this topic

Oracle Cloud ERP

Oracle Cloud ERP 7.6
Based on 2 answers
Orcle ERP Cloud transformed and stabilized in this past 2 years since it was implemented. We have past the auditor reviews and 24 month end closes and 8 quarter closes and 2 FY closes. Above all we do have SEC reporting with all this data. Having said that our ERP subscription is a worthy investment and highly reliable source of information for our organization's needs
Anonymous | TrustRadius Reviewer

Return on Investment

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  • Has allowed us to have full visibility into our pipeline
  • Has allowed us to automate lead entry and follow up, saving us tons of time and helping us to make sure we're not letting people slip through the cracks. This is done through the Zapier integration and new email sequences feature
Erik Zahnlecker | TrustRadius Reviewer

Oracle Cloud ERP

  • As we upgraded from Oracle EBS, moving to Oracle ERP Cloud allowed us to streamline infrastructure costs associated with on-prem deployments.
  • Localization features allowed Oracle ERP cloud to be deployed globally, as all-encompassing enterprise solution.
  • Streamlined, modern user interface of Oracle ERP cloud made training and transition a manageable task.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

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General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Close Editions & Modules

Edition
Starter$291
Basic$691
Professional$991
Business$1491
  1. per user, monthly
Additional Pricing Details
15% discount on annual pricing in addition to the month-to-month prices listed here.

Oracle Cloud ERP

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Oracle Cloud ERP Editions & Modules

Additional Pricing Details
Pricing per user varies by component within the Oracle ERP Cloud solution. Please see pricing information for the ERP Cloud components on cloud.oracle.com or contact Oracle Sales at +1.800.633.0738.

Rating Summary

Likelihood to Recommend

Close
9.0
Oracle Cloud ERP
8.6

Likelihood to Renew

Close
Oracle Cloud ERP
8.8

Usability

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7.0
Oracle Cloud ERP
7.4

Reliability and Availability

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Oracle Cloud ERP
8.2

Performance

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Oracle Cloud ERP
7.7

Support Rating

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7.0
Oracle Cloud ERP
7.7

In-Person Training

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Oracle Cloud ERP
7.6

Online Training

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Oracle Cloud ERP
8.2

Implementation Rating

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Oracle Cloud ERP
7.1

Scalability

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Oracle Cloud ERP
7.6

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