Close CRM vs. Recruit CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Close CRM
Score 8.1 out of 10
N/A
Close.io is a customer relationship management (CRM) software with call management and sales workflow automation capabilities.
$49
per month includes 1 user
Recruit CRM
Score 9.5 out of 10
N/A
Recruit CRM is an Applicant Tracking System which is designed to help recruitment agencies, executive search firms, headhunters, and independent recruiters perform better. Recruit CRM helps manage candidates, clients, contacts, resumes, and emails in one place. Source candidates, clients, and companies from LinkedIn with one click. Boolean search and Radius Search features helps users find records with better results. Moreover, Recruit CRM hosts a jobs page on the user's…
$69
per user
Pricing
Close CRMRecruit CRM
Editions & Modules
Startup
$49
per month Includes 1 user
Professional
$299
per month Includes 3 users
Business
$699
per month Includes 5 users
Pro
$69.00
per user
Enterprise
$125.00
per user
Offerings
Pricing Offerings
Close CRMRecruit CRM
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalNo setup fee
Additional Details15% discount on annual pricing in addition to the month-to-month prices listed here.
More Pricing Information
Features
Close CRMRecruit CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Close CRM
8.9
8 Ratings
15% above category average
Recruit CRM
-
Ratings
Customer data management / contact management8.18 Ratings00 Ratings
Workflow management7.88 Ratings00 Ratings
Territory management8.01 Ratings00 Ratings
Opportunity management10.06 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)9.48 Ratings00 Ratings
Contract management10.01 Ratings00 Ratings
Interaction tracking8.48 Ratings00 Ratings
Channel / partner relationship management9.73 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Close CRM
8.5
6 Ratings
13% above category average
Recruit CRM
-
Ratings
Case management8.03 Ratings00 Ratings
Call center management7.55 Ratings00 Ratings
Help desk management10.02 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Close CRM
9.1
6 Ratings
19% above category average
Recruit CRM
-
Ratings
Lead management8.86 Ratings00 Ratings
Email marketing9.45 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Close CRM
8.0
6 Ratings
5% above category average
Recruit CRM
-
Ratings
Task management8.45 Ratings00 Ratings
Billing and invoicing management10.01 Ratings00 Ratings
Reporting5.75 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Close CRM
7.6
6 Ratings
0% below category average
Recruit CRM
-
Ratings
Forecasting10.01 Ratings00 Ratings
Pipeline visualization8.26 Ratings00 Ratings
Customizable reports4.74 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Close CRM
8.6
8 Ratings
13% above category average
Recruit CRM
-
Ratings
Custom fields10.07 Ratings00 Ratings
Custom objects10.02 Ratings00 Ratings
Scripting environment8.03 Ratings00 Ratings
API for custom integration6.57 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Close CRM
8.1
8 Ratings
3% below category average
Recruit CRM
-
Ratings
Single sign-on capability8.03 Ratings00 Ratings
Role-based user permissions8.26 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Close CRM
10.0
1 Ratings
32% above category average
Recruit CRM
-
Ratings
Social data10.01 Ratings00 Ratings
Social engagement10.01 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Close CRM
6.5
4 Ratings
9% below category average
Recruit CRM
-
Ratings
Marketing automation6.54 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Close CRM
10.0
1 Ratings
29% above category average
Recruit CRM
-
Ratings
Mobile access10.01 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Close CRM
-
Ratings
Recruit CRM
9.1
13 Ratings
13% above category average
Job Requisition Management00 Ratings8.712 Ratings
Company Website Posting00 Ratings9.512 Ratings
Publish to Social Media00 Ratings9.19 Ratings
Job Search Site Posting00 Ratings9.59 Ratings
Customized Application Form00 Ratings9.312 Ratings
Resume Management00 Ratings8.713 Ratings
Duplicate Candidate Prevention00 Ratings8.712 Ratings
Candidate Search00 Ratings8.713 Ratings
Applicant Tracking00 Ratings9.512 Ratings
Collaboration00 Ratings9.011 Ratings
Task Creation and Delegation00 Ratings8.912 Ratings
Email Templates00 Ratings9.212 Ratings
User Permissions00 Ratings9.611 Ratings
Notifications and Alerts00 Ratings9.311 Ratings
Reporting00 Ratings8.411 Ratings
Best Alternatives
Close CRMRecruit CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Crelate
Crelate
Score 9.1 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Vibe HCM
Vibe HCM
Score 4.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Close CRMRecruit CRM
Likelihood to Recommend
9.4
(8 ratings)
9.5
(13 ratings)
Usability
8.8
(3 ratings)
9.1
(12 ratings)
Support Rating
9.4
(3 ratings)
9.5
(12 ratings)
User Testimonials
Close CRMRecruit CRM
Likelihood to Recommend
Close
Excellent software to increase sales and follow up with existing and new customers. Email and SMS handling are really easy for the sales team, managing leads is really great, and Close merges duplicate leads to help our Data Leads avoid repetitive and unnecessary calls. As mentioned in some comments before, must improve in reports, Close is not appropriate to handle or track agents' hours making it necessary to implement additional software to cover this area.
Read full review
Recruit CRM
Recruit CRM is would make a great choice if you are looking for a CRM/ATS partner. Their training and support make it impossible to not have the tools necessary for success from the first sign-on. They continue to improve their product by soliciting direct feedback and suggested features from users. Their customer support is live 24-7 and the response time for any questions or issues is outstanding which is critical for a company with employees in different time zones or one without on-site technical support.
Read full review
Pros
Close
  • Email sequences. Create and send a sequence of emails until the sequence finishes or the contact replies to your email. You can also pause the sequence manually.
  • Email sync. Syncs in real time with your email account, which is huge.
  • Zapier integration. We've automated a lot of our pipeline management through the Zapier integration. This saves us soooo much time.
Read full review
Recruit CRM
  • Easy parsing Resume
  • Adding contacts, Companies, candidates with ease from Linkedin
  • setting tasks and calendar invites
  • Advanced boolean search of candidates
  • reports on Activities
  • Fully Customize system
  • Email triggers
  • contact stages
  • Hiring pipeline
  • Deals pipeline
  • Phone calling & Recording Settings
  • Deal Pipeline
Read full review
Cons
Close
  • Make it so one can set the time at which the emails go out.
  • Make it easier to set up my workflow.
Read full review
Recruit CRM
  • They are adding a lot of features all the time which can be annoying
  • They are usually catching up with features that other programs have rather than being more innovative
  • Other than this, I do not really have any complaints about this software
Read full review
Usability
Close
It's my favorite CRM to recommend to sales organizations. Robust Telephony options including a Power Dialer, SMS, and Voice Drop, are completely integrated into the CRM. The kicker is you can have "Unlimited" contacts where many platforms charge based on the number of users. This can make a huge difference in monthly billing.
Read full review
Recruit CRM
There is always room for improvement and I believe RCRM is a great system that is adapting to what it's users want and need. The system suits our needs and is a huge improvement from our previous system. I can't say enough good things about the customer service. They have great follow up and always get back to me within the same day. If there is ever an unknown, there is a timeline given for follow up and a promise to get it resolved. They always come through. It's important to have a team behind your software that listens and adapts.
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Support Rating
Close
I haven't really had the need to use their support, but the only time I had an issue with the platform, the Close team was very attentive and responded in a short span of time. Also they take minimal time to solve issues. The only con here is there is no way to reach out to them apart from email.
Read full review
Recruit CRM
Again, the customer service team is awesome. They always respond in the same day and have resolved any issue I have ever had. They have made improvements to the system on a weekly basis, always improving for their users. There is a forum where you can leave your feature suggestions and vote on ones left by other users. The reps will jump on a call or screen share with you if you need to be walked through anything. They go above and beyond.
Read full review
Alternatives Considered
Close
Pipedrive was great for us for a long time. We used it for over 4 years. Our product and process was simple. When things got more complex, we needed something that could handle our growing needs and Pipedrive kept falling short. We built our own custom solution in Airtable and though it worked, we spend a lot of time managing it. Close was able to solve all our issues and save us hours per week in admin work.
Read full review
Recruit CRM
We evaluated about 3-5 different vendors. The low barrier to entry made it an easy target to test out. Forcing an upfront annual fee was not in our interest without extensively testing the product. We also had a very basic requirement - an easy way to intake a large number of candidates and move them through a recruitment process. We didn't need anything else special at the time and recruit CRM was the most straightforward application that would provide us with a solution.
Read full review
Return on Investment
Close
  • Positive - It's much easier now with Close.io to make sure that no deal falls through the cracks. Therefore helping us recover lost revenue.
Read full review
Recruit CRM
  • Huge Impact on ROI (This is going from having no ATS to having an ATS)
  • Allowed us to focus more work on our user experiences rather than building our own tool to manage recruitment operations
  • Has allowed us to maintain a relatively low cost in our tooling
Read full review
ScreenShots

Close CRM Screenshots

Screenshot of All-in-one Close inboxScreenshot of Sales Funnel Report in CloseScreenshot of Call Assistant automatic transcription and summaryScreenshot of Built-in calling in Close

Recruit CRM Screenshots

Screenshot of DashboardScreenshot of Candidate ManagementScreenshot of Company ManagementScreenshot of Detail View of a CandidateScreenshot of Email ClientScreenshot of Reports