What users are saying about
24 Ratings
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18 Ratings
24 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Recruit CRM

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18 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.3 out of 100

Likelihood to Recommend

Close

Close.io is well suited for a sales organization who wants to track leads, make sure none slip through the cracks, move them into opportunities as discussions progress, and close new business. The simplicity of the platform is part of why it's powerful - it's full feature set can be easily understood and leveraged by even those without much training on the system. I'm not sure where Close.io would be less appropriate...
Erik Zahnlecker | TrustRadius Reviewer

Recruit CRM

Anytime an organization has a recruitment pipeline of any sort, recruit CRM can be used to manage it. The more complex your workflow, recruit CRM can still be customized accordingly, but you would need to make use of their API. As is part of the name, once recruitment stops, you would have to use another tool to manage things afterward (Onboarding, HR management, etc)
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Close
8.6
Recruit CRM
Customer data management / contact management
Close
7.8
Recruit CRM
Workflow management
Close
8.2
Recruit CRM
Territory management
Close
8.0
Recruit CRM
Opportunity management
Close
8.4
Recruit CRM
Integration with email client (e.g., Outlook or Gmail)
Close
9.0
Recruit CRM
Contract management
Close
10.0
Recruit CRM
Interaction tracking
Close
7.5
Recruit CRM
Channel / partner relationship management
Close
9.7
Recruit CRM

Customer Service & Support

Close
9.2
Recruit CRM
Case management
Close
8.0
Recruit CRM
Call center management
Close
9.7
Recruit CRM
Help desk management
Close
10.0
Recruit CRM

Marketing Automation

Close
8.9
Recruit CRM
Lead management
Close
7.7
Recruit CRM
Email marketing
Close
10.0
Recruit CRM

CRM Project Management

Close
7.4
Recruit CRM
Task management
Close
5.5
Recruit CRM
Billing and invoicing management
Close
10.0
Recruit CRM
Reporting
Close
6.7
Recruit CRM

CRM Reporting & Analytics

Close
9.3
Recruit CRM
Forecasting
Close
10.0
Recruit CRM
Pipeline visualization
Close
8.0
Recruit CRM
Customizable reports
Close
10.0
Recruit CRM

Customization

Close
8.0
Recruit CRM
Custom fields
Close
8.0
Recruit CRM
Custom objects
Close
10.0
Recruit CRM
Scripting environment
Close
8.0
Recruit CRM
API for custom integration
Close
6.0
Recruit CRM

Security

Close
7.8
Recruit CRM
Single sign-on capability
Close
8.0
Recruit CRM
Role-based user permissions
Close
7.5
Recruit CRM

Social CRM

Close
10.0
Recruit CRM
Social data
Close
10.0
Recruit CRM
Social engagement
Close
10.0
Recruit CRM

Integrations with 3rd-party Software

Close
7.0
Recruit CRM
Marketing automation
Close
7.0
Recruit CRM

Platform

Close
10.0
Recruit CRM
Mobile access
Close
10.0
Recruit CRM

Recruiting / ATS

Close
Recruit CRM
8.5
Job Requisition Management
Close
Recruit CRM
8.0
Company Website Posting
Close
Recruit CRM
9.3
Publish to Social Media
Close
Recruit CRM
8.9
Job Search Site Posting
Close
Recruit CRM
9.3
Customized Application Form
Close
Recruit CRM
8.7
Resume Management
Close
Recruit CRM
8.0
Duplicate Candidate Prevention
Close
Recruit CRM
7.9
Candidate Search
Close
Recruit CRM
9.1
Applicant Tracking
Close
Recruit CRM
9.2
Collaboration
Close
Recruit CRM
8.6
Task Creation and Delegation
Close
Recruit CRM
7.9
Email Templates
Close
Recruit CRM
9.2
User Permissions
Close
Recruit CRM
8.8
Notifications and Alerts
Close
Recruit CRM
8.0
Reporting
Close
Recruit CRM
7.2

Pros

Close

  • You can search for prospects by your activity & notes.
  • It helps automate the follow up process.
  • It ties cold emailing into a powerful CRM all in one portal.
Joe Gatto | TrustRadius Reviewer

Recruit CRM

  • Easy parsing Resume
  • Adding contacts, Companies, candidates with ease from Linkedin
  • setting tasks and calendar invites
  • Advanced boolean search of candidates
  • reports on Activities
  • Fully Customize system
  • Email triggers
  • contact stages
  • Hiring pipeline
  • Deals pipeline
  • Phone calling & Recording Settings
  • Deal Pipeline
Randy Barrett | TrustRadius Reviewer

Cons

Close

  • Minor bugs? - Sometime when I'm replying to an account it attempts to send the email as a different user. Thankfully I've only missed it when sending internal emails!
Ryan McCarty | TrustRadius Reviewer

Recruit CRM

  • UI styling of element on your own job board - font, ability to add video and images - matching your website UI
  • Being able to send a single candidate file to your client.
  • Better notifications - not limited.
Anonymous | TrustRadius Reviewer

Usability

Close

Close 7.0
Based on 1 answer
Close is a simpler platform to use when it comes to initiating email campaigns and managing leads. It has great visibility on opportunities and can be shared with specified users or can also be kept confidential. Close is not for someone who is very new to tools of its kind.
Anonymous | TrustRadius Reviewer

Recruit CRM

Recruit CRM 9.0
Based on 11 answers
There is always room for improvement and I believe RCRM is a great system that is adapting to what it's users want and need. The system suits our needs and is a huge improvement from our previous system. I can't say enough good things about the customer service. They have great follow up and always get back to me within the same day. If there is ever an unknown, there is a timeline given for follow up and a promise to get it resolved. They always come through. It's important to have a team behind your software that listens and adapts.
D N | TrustRadius Reviewer

Support Rating

Close

Close 7.0
Based on 1 answer
I haven't really had the need to use their support, but the only time I had an issue with the platform, the Close team was very attentive and responded in a short span of time. Also they take minimal time to solve issues. The only con here is there is no way to reach out to them apart from email.
Anonymous | TrustRadius Reviewer

Recruit CRM

Recruit CRM 9.7
Based on 11 answers
Again, the customer service team is awesome. They always respond in the same day and have resolved any issue I have ever had. They have made improvements to the system on a weekly basis, always improving for their users. There is a forum where you can leave your feature suggestions and vote on ones left by other users. The reps will jump on a call or screen share with you if you need to be walked through anything. They go above and beyond.
D N | TrustRadius Reviewer

Alternatives Considered

Close

Pipedrive was great for us for a long time. We used it for over 4 years. Our product and process was simple. When things got more complex, we needed something that could handle our growing needs and Pipedrive kept falling short. We built our own custom solution in Airtable and though it worked, we spend a lot of time managing it. Close was able to solve all our issues and save us hours per week in admin work.
Jason Vance | TrustRadius Reviewer

Recruit CRM

We evaluated about 3-5 different vendors. The low barrier to entry made it an easy target to test out. Forcing an upfront annual fee was not in our interest without extensively testing the product. We also had a very basic requirement - an easy way to intake a large number of candidates and move them through a recruitment process. We didn't need anything else special at the time and recruit CRM was the most straightforward application that would provide us with a solution.
Anonymous | TrustRadius Reviewer

Return on Investment

Close

  • Has allowed us to have full visibility into our pipeline
  • Has allowed us to automate lead entry and follow up, saving us tons of time and helping us to make sure we're not letting people slip through the cracks. This is done through the Zapier integration and new email sequences feature
Erik Zahnlecker | TrustRadius Reviewer

Recruit CRM

  • Huge Impact on ROI (This is going from having no ATS to having an ATS)
  • Allowed us to focus more work on our user experiences rather than building our own tool to manage recruitment operations
  • Has allowed us to maintain a relatively low cost in our tooling
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Close

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Close Editions & Modules

Edition
Starter$291
Basic$691
Professional$991
Business$1491
  1. per user, monthly
Additional Pricing Details
15% discount on annual pricing in addition to the month-to-month prices listed here.

Recruit CRM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
$69

Recruit CRM Editions & Modules

Edition
Team$69.001
Enterprise$125.001
  1. per user
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Close
9.0
Recruit CRM
9.4

Usability

Close
7.0
Recruit CRM
9.0

Support Rating

Close
7.0
Recruit CRM
9.7

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