What users are saying about
32 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.7 out of 100
Based on 32 reviews and ratings
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 10 out of 100
Based on 3 reviews and ratings
Feature Set Ratings
Sales Force Automation

8.3
Close
83%

Sales Dialers Pro
Feature Set Not Supported
N/A
Close ranks higher in 8/8 features
Close ranks higher in 8/8 features
Customer data management / contact management

7.2
72%
6 Ratings

N/A
0 Ratings
Workflow management

7.8
78%
6 Ratings

N/A
0 Ratings
Territory management

8.0
80%
1 Rating

N/A
0 Ratings
Opportunity management

7.9
79%
5 Ratings

N/A
0 Ratings
Integration with email client (e.g., Outlook or Gmail)

9.0
90%
6 Ratings

N/A
0 Ratings
Contract management

10.0
100%
1 Rating

N/A
0 Ratings
Interaction tracking

6.6
66%
6 Ratings

N/A
0 Ratings
Channel / partner relationship management

9.7
97%
3 Ratings

N/A
0 Ratings
Customer Service & Support

9.2
Close
92%

Sales Dialers Pro
Feature Set Not Supported
N/A
Close ranks higher in 3/3 features
Close ranks higher in 3/3 features
Case management

8.0
80%
3 Ratings

N/A
0 Ratings
Call center management

9.7
97%
3 Ratings

N/A
0 Ratings
Help desk management

10.0
100%
2 Ratings

N/A
0 Ratings
Marketing Automation

8.6
Close
86%

Sales Dialers Pro
Feature Set Not Supported
N/A
Close ranks higher in 2/2 features
Close ranks higher in 2/2 features
Lead management

7.2
72%
4 Ratings

N/A
0 Ratings
Email marketing

10.0
100%
3 Ratings

N/A
0 Ratings
CRM Project Management

7.0
Close
70%

Sales Dialers Pro
Feature Set Not Supported
N/A
Close ranks higher in 3/3 features
Close ranks higher in 3/3 features
Task management

5.1
51%
3 Ratings

N/A
0 Ratings
Billing and invoicing management

10.0
100%
1 Rating

N/A
0 Ratings
Reporting

5.7
57%
3 Ratings

N/A
0 Ratings
CRM Reporting & Analytics

9.3
Close
93%

Sales Dialers Pro
Feature Set Not Supported
N/A
Close ranks higher in 3/3 features
Close ranks higher in 3/3 features
Forecasting

10.0
100%
1 Rating

N/A
0 Ratings
Pipeline visualization

8.0
80%
4 Ratings

N/A
0 Ratings
Customizable reports

10.0
100%
2 Ratings

N/A
0 Ratings
Customization

7.6
Close
76%

Sales Dialers Pro
Feature Set Not Supported
N/A
Close ranks higher in 4/4 features
Close ranks higher in 4/4 features
Custom fields

7.2
72%
6 Ratings

N/A
0 Ratings
Custom objects

10.0
100%
2 Ratings

N/A
0 Ratings
Scripting environment

8.0
80%
3 Ratings

N/A
0 Ratings
API for custom integration

5.2
52%
5 Ratings

N/A
0 Ratings
Security

7.9
Close
79%

Sales Dialers Pro
Feature Set Not Supported
N/A
Close ranks higher in 2/2 features
Close ranks higher in 2/2 features
Single sign-on capability

8.0
80%
3 Ratings

N/A
0 Ratings
Role-based user permissions

7.7
77%
4 Ratings

N/A
0 Ratings
Social CRM

10.0
Close
100%

Sales Dialers Pro
Feature Set Not Supported
N/A
Close ranks higher in 2/2 features
Close ranks higher in 2/2 features
Social data

10.0
100%
1 Rating

N/A
0 Ratings
Social engagement

10.0
100%
1 Rating

N/A
0 Ratings
Integrations with 3rd-party Software

7.0
Close
70%

Sales Dialers Pro
Feature Set Not Supported
N/A
Close ranks higher in 1/1 features
Close ranks higher in 1/1 features
Marketing automation

7.0
70%
2 Ratings

N/A
0 Ratings
Platform

10.0
Close
100%

Sales Dialers Pro
Feature Set Not Supported
N/A
Close ranks higher in 1/1 features
Close ranks higher in 1/1 features
Mobile access

10.0
100%
1 Rating

N/A
0 Ratings
Preview Dialer

Close
Feature Set Not Supported
N/A

1.0
Sales Dialers Pro
10%
Sales Dialers Pro ranks higher in 4/4 features
Sales Dialers Pro ranks higher in 4/4 features
Contact preview

N/A
0 Ratings

1.0
10%
1 Rating
Dialer-CRM integration

N/A
0 Ratings

1.0
10%
1 Rating
Call notes & tags

N/A
0 Ratings

1.0
10%
1 Rating
Automatic call logging

N/A
0 Ratings

1.0
10%
1 Rating
Core Dialer

Close
Feature Set Not Supported
N/A

2.3
Sales Dialers Pro
23%
Sales Dialers Pro ranks higher in 3/3 features
Sales Dialers Pro ranks higher in 3/3 features
Outbound dialing

N/A
0 Ratings

5.0
50%
1 Rating
Dialer contact import

N/A
0 Ratings

1.0
10%
1 Rating
Campaign & list management

N/A
0 Ratings

1.0
10%
1 Rating
Attribute Ratings
- Close is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

8.8
Close
88%
6 Ratings

1.0
Sales Dialers Pro
10%
1 Rating
Usability

7.0
Close
70%
1 Rating

Sales Dialers Pro
N/A
0 Ratings
Support Rating

7.0
Close
70%
1 Rating

Sales Dialers Pro
N/A
0 Ratings
Likelihood to Recommend
Close
Close.io is well suited for a sales organization who wants to track leads, make sure none slip through the cracks, move them into opportunities as discussions progress, and close new business. The simplicity of the platform is part of why it's powerful - it's full feature set can be easily understood and leveraged by even those without much training on the system. I'm not sure where Close.io would be less appropriate...
Co-Founder, Head of Product
Allocate.aiComputer Software, 1-10 employees
Sales Dialers Pro
I believe Intercloud9 and Mojo are both way better in all areas
Director of Inside Sales
SimplusMarketing & Advertising, 51-200 employees
Pros
Close
- You can search for prospects by your activity & notes.
- It helps automate the follow up process.
- It ties cold emailing into a powerful CRM all in one portal.
VP of Marketing & International Business Development
ePaymintsFinancial Services, 1-10 employees
Sales Dialers Pro
- Multi-line dialing (4 lines max)
- Nothing else
Director of Inside Sales
SimplusMarketing & Advertising, 51-200 employees
Cons
Close
- Minor bugs? - Sometime when I'm replying to an account it attempts to send the email as a different user. Thankfully I've only missed it when sending internal emails!
Sales Development Representative
Vibrant TechnologiesComputer Hardware, 11-50 employees
Sales Dialers Pro
- Policies (cancelations have to be done with 24 hours even if you don't use the software)
- Integrations don't work well and are clunky
- Ability to customize is lacking
- Overall call quality and system quality is poor
- Reporting and getting information out of the system is almost impossible
- Managers cannot access reps' info, they have to log in as the rep
Director of Inside Sales
SimplusMarketing & Advertising, 51-200 employees
Pricing Details
Close
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$29 per user, monthly
Close Editions & Modules
Edition
Starter | $291 |
---|---|
Basic | $691 |
Professional | $991 |
Business | $1491 |
- per user, monthly
Additional Pricing Details
15% discount on annual pricing in addition to the month-to-month prices listed here.Sales Dialers Pro
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Sales Dialers Pro Editions & Modules
—
Additional Pricing Details
—Usability
Close
Close 7.0
Based on 1 answer
Close is a simpler platform to use when it comes to initiating email campaigns and managing leads. It has great visibility on opportunities and can be shared with specified users or can also be kept confidential. Close is not for someone who is very new to tools of its kind.

Verified User
Team Lead in Sales
Information Technology & Services Company, 11-50 employeesSales Dialers Pro
No score
No answers yet
No answers on this topic
Support Rating
Close
Close 7.0
Based on 1 answer
I haven't really had the need to use their support, but the only time I had an issue with the platform, the Close team was very attentive and responded in a short span of time. Also they take minimal time to solve issues. The only con here is there is no way to reach out to them apart from email.

Verified User
Team Lead in Sales
Information Technology & Services Company, 11-50 employeesSales Dialers Pro
No score
No answers yet
No answers on this topic
Alternatives Considered
Close
Pipedrive was great for us for a long time. We used it for over 4 years. Our product and process was simple. When things got more complex, we needed something that could handle our growing needs and Pipedrive kept falling short. We built our own custom solution in Airtable and though it worked, we spend a lot of time managing it. Close was able to solve all our issues and save us hours per week in admin work.
Owner
Red Mill Creative Inc.Marketing & Advertising, 1-10 employees
Sales Dialers Pro
Mojo and InterCloud9 are far superior in all ways.
Director of Inside Sales
SimplusMarketing & Advertising, 51-200 employees
Return on Investment
Close
- Has allowed us to have full visibility into our pipeline
- Has allowed us to automate lead entry and follow up, saving us tons of time and helping us to make sure we're not letting people slip through the cracks. This is done through the Zapier integration and new email sequences feature
Co-Founder, Head of Product
Allocate.aiComputer Software, 1-10 employees
Sales Dialers Pro
- Negative impact, as I did not use their software after the paid trial and they still charged me for the next month and refused to refund it.
- They were rude
- Customer service was terrible
Director of Inside Sales
SimplusMarketing & Advertising, 51-200 employees