Close vs Sales Dialers Pro

What users are saying about

Score 8.7 out of 10

Based on 32 reviews and ratings

Score 10 out of 10

Based on 3 reviews and ratings

Feature Set Ratings

Sales Force Automation

8.3

Close

83%

Sales Dialers Pro

Feature Set Not Supported

N/A

Close ranks higher in 8/8 features

Customer data management / contact management

7.2

72%

6 Ratings

N/A

0 Ratings

Workflow management

7.8

78%

6 Ratings

N/A

0 Ratings

Territory management

8.0

80%

1 Rating

N/A

0 Ratings

Opportunity management

7.9

79%

5 Ratings

N/A

0 Ratings

Integration with email client (e.g., Outlook or Gmail)

9.0

90%

6 Ratings

N/A

0 Ratings

Contract management

10.0

100%

1 Rating

N/A

0 Ratings

Interaction tracking

6.6

66%

6 Ratings

N/A

0 Ratings

Channel / partner relationship management

9.7

97%

3 Ratings

N/A

0 Ratings

Customer Service & Support

9.2

Close

92%

Sales Dialers Pro

Feature Set Not Supported

N/A

Close ranks higher in 3/3 features

Case management

8.0

80%

3 Ratings

N/A

0 Ratings

Call center management

9.7

97%

3 Ratings

N/A

0 Ratings

Help desk management

10.0

100%

2 Ratings

N/A

0 Ratings

Marketing Automation

8.6

Close

86%

Sales Dialers Pro

Feature Set Not Supported

N/A

Close ranks higher in 2/2 features

Lead management

7.2

72%

4 Ratings

N/A

0 Ratings

Email marketing

10.0

100%

3 Ratings

N/A

0 Ratings

CRM Project Management

7.0

Close

70%

Sales Dialers Pro

Feature Set Not Supported

N/A

Close ranks higher in 3/3 features

Task management

5.1

51%

3 Ratings

N/A

0 Ratings

Billing and invoicing management

10.0

100%

1 Rating

N/A

0 Ratings

Reporting

5.7

57%

3 Ratings

N/A

0 Ratings

CRM Reporting & Analytics

9.3

Close

93%

Sales Dialers Pro

Feature Set Not Supported

N/A

Close ranks higher in 3/3 features

Forecasting

10.0

100%

1 Rating

N/A

0 Ratings

Pipeline visualization

8.0

80%

4 Ratings

N/A

0 Ratings

Customizable reports

10.0

100%

2 Ratings

N/A

0 Ratings

Customization

7.6

Close

76%

Sales Dialers Pro

Feature Set Not Supported

N/A

Close ranks higher in 4/4 features

Custom fields

7.2

72%

6 Ratings

N/A

0 Ratings

Custom objects

10.0

100%

2 Ratings

N/A

0 Ratings

Scripting environment

8.0

80%

3 Ratings

N/A

0 Ratings

API for custom integration

5.2

52%

5 Ratings

N/A

0 Ratings

Security

7.9

Close

79%

Sales Dialers Pro

Feature Set Not Supported

N/A

Close ranks higher in 2/2 features

Single sign-on capability

8.0

80%

3 Ratings

N/A

0 Ratings

Role-based user permissions

7.7

77%

4 Ratings

N/A

0 Ratings

Social CRM

10.0

Close

100%

Sales Dialers Pro

Feature Set Not Supported

N/A

Close ranks higher in 2/2 features

Social data

10.0

100%

1 Rating

N/A

0 Ratings

Social engagement

10.0

100%

1 Rating

N/A

0 Ratings

Integrations with 3rd-party Software

7.0

Close

70%

Sales Dialers Pro

Feature Set Not Supported

N/A

Close ranks higher in 1/1 features

Marketing automation

7.0

70%

2 Ratings

N/A

0 Ratings

Platform

10.0

Close

100%

Sales Dialers Pro

Feature Set Not Supported

N/A

Close ranks higher in 1/1 features

Mobile access

10.0

100%

1 Rating

N/A

0 Ratings

Preview Dialer

Close

Feature Set Not Supported

N/A

1.0

Sales Dialers Pro

10%

Sales Dialers Pro ranks higher in 4/4 features

Contact preview

N/A

0 Ratings

1.0

10%

1 Rating

Dialer-CRM integration

N/A

0 Ratings

1.0

10%

1 Rating

Call notes & tags

N/A

0 Ratings

1.0

10%

1 Rating

Automatic call logging

N/A

0 Ratings

1.0

10%

1 Rating

Core Dialer

Close

Feature Set Not Supported

N/A

2.3

Sales Dialers Pro

23%

Sales Dialers Pro ranks higher in 3/3 features

Outbound dialing

N/A

0 Ratings

5.0

50%

1 Rating

Dialer contact import

N/A

0 Ratings

1.0

10%

1 Rating

Campaign & list management

N/A

0 Ratings

1.0

10%

1 Rating

Attribute Ratings

Close is rated higher in 1 area: Likelihood to Recommend

Close

88%

6 Ratings

1.0

Sales Dialers Pro

10%

1 Rating

Close

70%

1 Rating

Sales Dialers Pro

N/A

0 Ratings

Close

70%

1 Rating

Sales Dialers Pro

N/A

0 Ratings

Pros

You can search for prospects by your activity & notes.
It helps automate the follow up process.
It ties cold emailing into a powerful CRM all in one portal.

Read full review

Joe Gatto

VP of Marketing & International Business Development

ePaymintsFinancial Services, 1-10 employees

View all 6 answers on this topic

Multi-line dialing (4 lines max)
Nothing else

Read full review

Rob Morris

Director of Inside Sales

SimplusMarketing & Advertising, 51-200 employees

View all 1 answers on this topic

Cons

Minor bugs? - Sometime when I'm replying to an account it attempts to send the email as a different user. Thankfully I've only missed it when sending internal emails!

Read full review

Ryan McCarty

Sales Development Representative

Vibrant TechnologiesComputer Hardware, 11-50 employees

View all 6 answers on this topic

Policies (cancelations have to be done with 24 hours even if you don't use the software)
Integrations don't work well and are clunky
Ability to customize is lacking
Overall call quality and system quality is poor
Reporting and getting information out of the system is almost impossible
Managers cannot access reps' info, they have to log in as the rep

Read full review

Rob Morris

Director of Inside Sales

SimplusMarketing & Advertising, 51-200 employees

View all 1 answers on this topic

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

Starting Price

$29 per user, monthly

Close Editions & Modules

Edition

Starter	$29¹
Basic	$69¹
Professional	$99¹
Business	$149¹

per user, monthly

Additional Pricing Details

15% discount on annual pricing in addition to the month-to-month prices listed here.

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Starting Price

—

Sales Dialers Pro Editions & Modules

—

Additional Pricing Details

—

Usability

Close 7.0

Based on 1 answer

Close is a simpler platform to use when it comes to initiating email campaigns and managing leads. It has great visibility on opportunities and can be shared with specified users or can also be kept confidential. Close is not for someone who is very new to tools of its kind.

Read full review

Verified User

Team Lead in Sales

Information Technology & Services Company, 11-50 employees

View all 1 answers on this topic

No score

No answers yet

No answers on this topic

Support Rating

Close 7.0

Based on 1 answer

I haven't really had the need to use their support, but the only time I had an issue with the platform, the Close team was very attentive and responded in a short span of time. Also they take minimal time to solve issues. The only con here is there is no way to reach out to them apart from email.

Read full review

Verified User

Team Lead in Sales

Information Technology & Services Company, 11-50 employees

View all 1 answers on this topic

No score

No answers yet

No answers on this topic

Alternatives Considered

Pipedrive was great for us for a long time. We used it for over 4 years. Our product and process was simple. When things got more complex, we needed something that could handle our growing needs and Pipedrive kept falling short. We built our own custom solution in Airtable and though it worked, we spend a lot of time managing it. Close was able to solve all our issues and save us hours per week in admin work.

Read full review

Jason Vance

Owner

Red Mill Creative Inc.Marketing & Advertising, 1-10 employees

View all 6 answers on this topic

Mojo and InterCloud9 are far superior in all ways.

Read full review

Rob Morris

Director of Inside Sales

SimplusMarketing & Advertising, 51-200 employees

View all 1 answers on this topic

Return on Investment

Has allowed us to have full visibility into our pipeline
Has allowed us to automate lead entry and follow up, saving us tons of time and helping us to make sure we're not letting people slip through the cracks. This is done through the Zapier integration and new email sequences feature

Read full review

Erik Zahnlecker

Co-Founder, Head of Product

Allocate.aiComputer Software, 1-10 employees

View all 6 answers on this topic

Negative impact, as I did not use their software after the paid trial and they still charged me for the next month and refused to refund it.
They were rude
Customer service was terrible

Read full review

Rob Morris

Director of Inside Sales

SimplusMarketing & Advertising, 51-200 employees

View all 1 answers on this topic

Screenshots

See All (3) Close Screenshots

—

Close

Sales Dialers Pro

Close

Sales Dialers Pro

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Interaction tracking

Channel / partner relationship management

Close

Sales Dialers Pro

Case management

Call center management

Help desk management

Close

Sales Dialers Pro

Lead management

Email marketing

Close

Sales Dialers Pro

Task management

Billing and invoicing management

Reporting

Close

Sales Dialers Pro

Forecasting

Pipeline visualization

Customizable reports

Close

Sales Dialers Pro

Custom fields

Custom objects

Scripting environment

API for custom integration

Close

Sales Dialers Pro

Single sign-on capability

Role-based user permissions

Close

Sales Dialers Pro

Social data

Social engagement

Close

Sales Dialers Pro

Marketing automation

Close

Sales Dialers Pro

Mobile access

Close

Sales Dialers Pro

Contact preview

Dialer-CRM integration

Call notes & tags

Automatic call logging

Close

Sales Dialers Pro

Outbound dialing

Dialer contact import

Campaign & list management

Close

Sales Dialers Pro

Close

Sales Dialers Pro

Close

Sales Dialers Pro

Likelihood to Recommend

Close

Sales Dialers Pro

Pros

Close

Sales Dialers Pro

Cons

Close

Sales Dialers Pro

Pricing Details

General

Free Trial