Close vs Sales Dialers Pro

Likelihood to Recommend

Close.io is well suited for a sales organization who wants to track leads, make sure none slip through the cracks, move them into opportunities as discussions progress, and close new business. The simplicity of the platform is part of why it's powerful - it's full feature set can be easily understood and leveraged by even those without much training on the system. I'm not sure where Close.io would be less appropriate...

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Erik Zahnlecker

Co-Founder, Head of Product

Allocate.aiComputer Software, 1-10 employees

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I believe Intercloud9 and Mojo are both way better in all areas

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Rob Morris

Director of Inside Sales

SimplusMarketing & Advertising, 51-200 employees

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Feature Rating Comparison

Close

Sales Dialers Pro

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Interaction tracking

Channel / partner relationship management

Close

Sales Dialers Pro

Case management

Call center management

Help desk management

Close

Sales Dialers Pro

Lead management

Email marketing

Close

Marketing automation

Close

Sales Dialers Pro

Mobile access

Close

Sales Dialers Pro

Contact preview

Dialer-CRM integration

Call notes & tags

Automatic call logging

Close

Sales Dialers Pro

Outbound dialing

Dialer contact import

Campaign & list management

Pros

Manages leads.
Followup & reminders.
Organization of everything in one place.
Add-ons that are worth every penny.

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Jason Vance

Owner

Red Mill Creative Inc.Marketing & Advertising, 1-10 employees

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Multi-line dialing (4 lines max)
Nothing else

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Rob Morris

Director of Inside Sales

SimplusMarketing & Advertising, 51-200 employees

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Cons

Difficult to understand and build search queries.

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Verified User

Partner in Legal

Law Practice Company, 1-10 employees

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Policies (cancelations have to be done with 24 hours even if you don't use the software)
Integrations don't work well and are clunky
Ability to customize is lacking
Overall call quality and system quality is poor
Reporting and getting information out of the system is almost impossible
Managers cannot access reps' info, they have to log in as the rep

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Rob Morris

Director of Inside Sales

SimplusMarketing & Advertising, 51-200 employees

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Alternatives Considered

Close.io does a lot more than HubSpot CRM for a lower price. The most important difference is that I can search for prospects by the notes I created and by prior activity. But, I cannot do this in HubSpot, although it seems like it should be a very basic feature.

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Joe Gatto

VP of Marketing & International Business Development

ePaymintsFinancial Services, 1-10 employees

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Mojo and InterCloud9 are far superior in all ways.

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Rob Morris

Director of Inside Sales

SimplusMarketing & Advertising, 51-200 employees

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Return on Investment

Positive - It's much easier now with Close.io to make sure that no deal falls through the cracks. Therefore helping us recover lost revenue.

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Ryan McCarty

Sales Development Representative

Vibrant TechnologiesComputer Hardware, 11-50 employees

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Negative impact, as I did not use their software after the paid trial and they still charged me for the next month and refused to refund it.
They were rude
Customer service was terrible

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Rob Morris

Director of Inside Sales

SimplusMarketing & Advertising, 51-200 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Close Editions & Modules

Edition

Starter	$35¹
Basic	$65¹
Professional	$95¹
Business	Contact for Pricing

per user, monthly

Additional Pricing Details

15% discount on annual pricing

General

Rating Summary

Close

Sales Dialers Pro

Likelihood to Recommend

Close

Sales Dialers Pro

Feature Rating Comparison

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Interaction tracking

Channel / partner relationship management

Case management

Call center management

Help desk management

Lead management

Email marketing

Task management

Billing and invoicing management

Reporting

Forecasting

Pipeline visualization

Customizable reports

Custom fields

Custom objects

Scripting environment

API for custom integration

Single sign-on capability

Role-based user permissions

Social data

Social engagement

Marketing automation

Mobile access

Contact preview

Dialer-CRM integration

Call notes & tags

Automatic call logging

Outbound dialing

Dialer contact import

Campaign & list management

Pros

Close

Sales Dialers Pro

Cons

Close

Sales Dialers Pro

Alternatives Considered

Close

Sales Dialers Pro

Return on Investment

Close

Sales Dialers Pro

Screenshots

Close

Sales Dialers Pro

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Close Editions & Modules

Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Sales Dialers Pro Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison