What users are saying about
21 Ratings
21 Ratings
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Score 8.2 out of 100
2 Ratings
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Score 1.1 out of 100

Likelihood to Recommend

Close

Close.io is well suited for a sales organization who wants to track leads, make sure none slip through the cracks, move them into opportunities as discussions progress, and close new business. The simplicity of the platform is part of why it's powerful - it's full feature set can be easily understood and leveraged by even those without much training on the system. I'm not sure where Close.io would be less appropriate...
Erik Zahnlecker | TrustRadius Reviewer

Sales Dialers Pro

I believe Intercloud9 and Mojo are both way better in all areas
Rob Morris | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Close
9.2
Sales Dialers Pro
Customer data management / contact management
Close
9.0
Sales Dialers Pro
Workflow management
Close
8.6
Sales Dialers Pro
Territory management
Close
8.0
Sales Dialers Pro
Opportunity management
Close
9.9
Sales Dialers Pro
Integration with email client (e.g., Outlook or Gmail)
Close
9.1
Sales Dialers Pro
Contract management
Close
10.0
Sales Dialers Pro
Interaction tracking
Close
9.5
Sales Dialers Pro
Channel / partner relationship management
Close
9.7
Sales Dialers Pro

Customer Service & Support

Close
9.3
Sales Dialers Pro
Case management
Close
8.3
Sales Dialers Pro
Call center management
Close
9.7
Sales Dialers Pro
Help desk management
Close
10.0
Sales Dialers Pro

Marketing Automation

Close
10.0
Sales Dialers Pro
Lead management
Close
10.0
Sales Dialers Pro
Email marketing
Close
10.0
Sales Dialers Pro

CRM Project Management

Close
9.1
Sales Dialers Pro
Task management
Close
7.4
Sales Dialers Pro
Billing and invoicing management
Close
10.0
Sales Dialers Pro
Reporting
Close
10.0
Sales Dialers Pro

CRM Reporting & Analytics

Close
9.4
Sales Dialers Pro
Forecasting
Close
10.0
Sales Dialers Pro
Pipeline visualization
Close
8.3
Sales Dialers Pro
Customizable reports
Close
10.0
Sales Dialers Pro

Customization

Close
9.2
Sales Dialers Pro
Custom fields
Close
9.5
Sales Dialers Pro
Custom objects
Close
10.0
Sales Dialers Pro
Scripting environment
Close
8.3
Sales Dialers Pro
API for custom integration
Close
9.1
Sales Dialers Pro

Security

Close
7.7
Sales Dialers Pro
Single sign-on capability
Close
8.3
Sales Dialers Pro
Role-based user permissions
Close
7.2
Sales Dialers Pro

Social CRM

Close
10.0
Sales Dialers Pro
Social data
Close
10.0
Sales Dialers Pro
Social engagement
Close
10.0
Sales Dialers Pro

Integrations with 3rd-party Software

Close
9.0
Sales Dialers Pro
Marketing automation
Close
9.0
Sales Dialers Pro

Platform

Close
10.0
Sales Dialers Pro
Mobile access
Close
10.0
Sales Dialers Pro

Preview Dialer

Close
Sales Dialers Pro
1.0
Contact preview
Close
Sales Dialers Pro
1.0
Dialer-CRM integration
Close
Sales Dialers Pro
1.0
Call notes & tags
Close
Sales Dialers Pro
1.0
Automatic call logging
Close
Sales Dialers Pro
1.0

Core Dialer

Close
Sales Dialers Pro
2.3
Outbound dialing
Close
Sales Dialers Pro
5.0
Dialer contact import
Close
Sales Dialers Pro
1.0
Campaign & list management
Close
Sales Dialers Pro
1.0

Pros

Close

  • Manages leads.
  • Followup & reminders.
  • Organization of everything in one place.
  • Add-ons that are worth every penny.
Jason Vance | TrustRadius Reviewer

Sales Dialers Pro

  • Multi-line dialing (4 lines max)
  • Nothing else
Rob Morris | TrustRadius Reviewer

Cons

Close

  • Difficult to understand and build search queries.
Anonymous | TrustRadius Reviewer

Sales Dialers Pro

  • Policies (cancelations have to be done with 24 hours even if you don't use the software)
  • Integrations don't work well and are clunky
  • Ability to customize is lacking
  • Overall call quality and system quality is poor
  • Reporting and getting information out of the system is almost impossible
  • Managers cannot access reps' info, they have to log in as the rep
Rob Morris | TrustRadius Reviewer

Alternatives Considered

Close

Close.io does a lot more than HubSpot CRM for a lower price. The most important difference is that I can search for prospects by the notes I created and by prior activity. But, I cannot do this in HubSpot, although it seems like it should be a very basic feature.
Joe Gatto | TrustRadius Reviewer

Sales Dialers Pro

Mojo and InterCloud9 are far superior in all ways.
Rob Morris | TrustRadius Reviewer

Return on Investment

Close

  • Positive - It's much easier now with Close.io to make sure that no deal falls through the cracks. Therefore helping us recover lost revenue.
Ryan McCarty | TrustRadius Reviewer

Sales Dialers Pro

  • Negative impact, as I did not use their software after the paid trial and they still charged me for the next month and refused to refund it.
  • They were rude
  • Customer service was terrible
Rob Morris | TrustRadius Reviewer

Screenshots

Pricing Details

Close

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Close Editions & Modules

Edition
Starter$351
Basic$651
Professional$951
BusinessContact for Pricing
  1. per user, monthly
Additional Pricing Details
15% discount on annual pricing

Sales Dialers Pro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sales Dialers Pro Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Close
9.0
Sales Dialers Pro
1.0

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