What users are saying about
21 Ratings
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Score 8.2 out of 100
8 Ratings
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Score 4.2 out of 100

Likelihood to Recommend

Close

Close.io is well suited for a sales organization who wants to track leads, make sure none slip through the cracks, move them into opportunities as discussions progress, and close new business. The simplicity of the platform is part of why it's powerful - it's full feature set can be easily understood and leveraged by even those without much training on the system. I'm not sure where Close.io would be less appropriate...
Erik Zahnlecker | TrustRadius Reviewer

Salesforce Maps (formerly MapAnything)

If you are a small business or have a small team in the field, anything Salesforce and its components should be avoided. Its price-point and ROI are overstated.
Kurt Johansen | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Close
9.2
Salesforce Maps (formerly MapAnything)
Customer data management / contact management
Close
9.0
Salesforce Maps (formerly MapAnything)
Workflow management
Close
8.6
Salesforce Maps (formerly MapAnything)
Territory management
Close
8.0
Salesforce Maps (formerly MapAnything)
Opportunity management
Close
9.9
Salesforce Maps (formerly MapAnything)
Integration with email client (e.g., Outlook or Gmail)
Close
9.1
Salesforce Maps (formerly MapAnything)
Contract management
Close
10.0
Salesforce Maps (formerly MapAnything)
Interaction tracking
Close
9.5
Salesforce Maps (formerly MapAnything)
Channel / partner relationship management
Close
9.7
Salesforce Maps (formerly MapAnything)

Customer Service & Support

Close
9.3
Salesforce Maps (formerly MapAnything)
Case management
Close
8.3
Salesforce Maps (formerly MapAnything)
Call center management
Close
9.7
Salesforce Maps (formerly MapAnything)
Help desk management
Close
10.0
Salesforce Maps (formerly MapAnything)

Marketing Automation

Close
10.0
Salesforce Maps (formerly MapAnything)
Lead management
Close
10.0
Salesforce Maps (formerly MapAnything)
Email marketing
Close
10.0
Salesforce Maps (formerly MapAnything)

CRM Project Management

Close
9.1
Salesforce Maps (formerly MapAnything)
Task management
Close
7.4
Salesforce Maps (formerly MapAnything)
Billing and invoicing management
Close
10.0
Salesforce Maps (formerly MapAnything)
Reporting
Close
10.0
Salesforce Maps (formerly MapAnything)

CRM Reporting & Analytics

Close
9.4
Salesforce Maps (formerly MapAnything)
Forecasting
Close
10.0
Salesforce Maps (formerly MapAnything)
Pipeline visualization
Close
8.3
Salesforce Maps (formerly MapAnything)
Customizable reports
Close
10.0
Salesforce Maps (formerly MapAnything)

Customization

Close
9.2
Salesforce Maps (formerly MapAnything)
Custom fields
Close
9.5
Salesforce Maps (formerly MapAnything)
Custom objects
Close
10.0
Salesforce Maps (formerly MapAnything)
Scripting environment
Close
8.3
Salesforce Maps (formerly MapAnything)
API for custom integration
Close
9.1
Salesforce Maps (formerly MapAnything)

Security

Close
7.7
Salesforce Maps (formerly MapAnything)
Single sign-on capability
Close
8.3
Salesforce Maps (formerly MapAnything)
Role-based user permissions
Close
7.2
Salesforce Maps (formerly MapAnything)

Social CRM

Close
10.0
Salesforce Maps (formerly MapAnything)
Social data
Close
10.0
Salesforce Maps (formerly MapAnything)
Social engagement
Close
10.0
Salesforce Maps (formerly MapAnything)

Integrations with 3rd-party Software

Close
9.0
Salesforce Maps (formerly MapAnything)
Marketing automation
Close
9.0
Salesforce Maps (formerly MapAnything)

Platform

Close
10.0
Salesforce Maps (formerly MapAnything)
Mobile access
Close
10.0
Salesforce Maps (formerly MapAnything)

Pros

Close

  • Manages leads.
  • Followup & reminders.
  • Organization of everything in one place.
  • Add-ons that are worth every penny.
Jason Vance | TrustRadius Reviewer

Salesforce Maps (formerly MapAnything)

  • Color coding different accounts or data fields.
  • Ability to see travel time and not just distance.
  • Lots of data fields to pull from - big recent improvement.
Edward Phillips | TrustRadius Reviewer

Cons

Close

  • Difficult to understand and build search queries.
Anonymous | TrustRadius Reviewer

Salesforce Maps (formerly MapAnything)

  • Clear communication on expectations and delivery of product.
  • Clean pricing structure and development costs.
  • Ongoing support during deployment and integration.
Kurt Johansen | TrustRadius Reviewer

Usability

Close

No score
No answers yet
No answers on this topic

Salesforce Maps (formerly MapAnything)

Salesforce Maps (formerly MapAnything) 5.0
Based on 1 answer
Worked well once you figured it out. The 'help portal' was no 'help'. Once you get done self-teaching yourself enough of the terminology and workings, it is pretty quick and easy to use. But the learning curve, again, is not worth the time or effort
Kurt Johansen | TrustRadius Reviewer

Support Rating

Close

No score
No answers yet
No answers on this topic

Salesforce Maps (formerly MapAnything)

Salesforce Maps (formerly MapAnything) 1.0
Based on 1 answer
Support was comical. It was barely available and the few times I did get help the language barrier was extraordinarily problematic
Kurt Johansen | TrustRadius Reviewer

Alternatives Considered

Close

Close.io does a lot more than HubSpot CRM for a lower price. The most important difference is that I can search for prospects by the notes I created and by prior activity. But, I cannot do this in HubSpot, although it seems like it should be a very basic feature.
Joe Gatto | TrustRadius Reviewer

Salesforce Maps (formerly MapAnything)

MapAnything is very easy to use but it appears that similar companies are too. Because of the new pricing structure, they are expensive.
Edward Phillips | TrustRadius Reviewer

Return on Investment

Close

  • Positive - It's much easier now with Close.io to make sure that no deal falls through the cracks. Therefore helping us recover lost revenue.
Ryan McCarty | TrustRadius Reviewer

Salesforce Maps (formerly MapAnything)

  • For the first time, we were able to see donors on a map which was life-changing.
  • Its allowed us to target donors on trips and other email campaigns when we haven’t been able to before.
Edward Phillips | TrustRadius Reviewer

Screenshots

Salesforce Maps (formerly MapAnything)

Pricing Details

Close

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Close Editions & Modules

Edition
Starter$351
Basic$651
Professional$951
BusinessContact for Pricing
  1. per user, monthly
Additional Pricing Details
15% discount on annual pricing

Salesforce Maps (formerly MapAnything)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Salesforce Maps (formerly MapAnything) Editions & Modules

Edition
Winter 2017 / 10.4.6$301
  1. per user / month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Close
9.0
Salesforce Maps (formerly MapAnything)
2.5

Usability

Close
Salesforce Maps (formerly MapAnything)
5.0

Support Rating

Close
Salesforce Maps (formerly MapAnything)
1.0

Add comparison