Close vs Salesforce Maps (formerly MapAnything)

Likelihood to Recommend

Close.io is well suited for a sales organization who wants to track leads, make sure none slip through the cracks, move them into opportunities as discussions progress, and close new business. The simplicity of the platform is part of why it's powerful - it's full feature set can be easily understood and leveraged by even those without much training on the system. I'm not sure where Close.io would be less appropriate...

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Erik Zahnlecker

Co-Founder, Head of Product

Allocate.aiComputer Software, 1-10 employees

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If you are a small business or have a small team in the field, anything Salesforce and its components should be avoided. Its price-point and ROI are overstated.

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Kurt Johansen

DBA and Process Manager

Angel Water, Inc.Consumer Services, 51-200 employees

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Feature Rating Comparison

Close

Salesforce Maps (formerly MapAnything)

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Interaction tracking

Channel / partner relationship management

Close

Salesforce Maps (formerly MapAnything)

Case management

Call center management

Help desk management

Close

Salesforce Maps (formerly MapAnything)

Lead management

Email marketing

Close

Salesforce Maps (formerly MapAnything)

Task management

Billing and invoicing management

Reporting

Close

Salesforce Maps (formerly MapAnything)

Forecasting

Pipeline visualization

Customizable reports

Close

Salesforce Maps (formerly MapAnything)

Custom fields

Custom objects

Scripting environment

API for custom integration

Close

Salesforce Maps (formerly MapAnything)

Single sign-on capability

Role-based user permissions

Close

Salesforce Maps (formerly MapAnything)

Social data

Social engagement

Close

Salesforce Maps (formerly MapAnything)

Marketing automation

Close

Salesforce Maps (formerly MapAnything)

Mobile access

Pros

Manages leads.
Followup & reminders.
Organization of everything in one place.
Add-ons that are worth every penny.

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Jason Vance

Owner

Red Mill Creative Inc.Marketing & Advertising, 1-10 employees

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Color coding different accounts or data fields.
Ability to see travel time and not just distance.
Lots of data fields to pull from - big recent improvement.

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Edward Phillips

Engagement Director

Mission: HopeNon-Profit Organization Management, 11-50 employees

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Cons

Difficult to understand and build search queries.

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Verified User

Partner in Legal

Law Practice Company, 1-10 employees

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Clear communication on expectations and delivery of product.
Clean pricing structure and development costs.
Ongoing support during deployment and integration.

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Kurt Johansen

DBA and Process Manager

Angel Water, Inc.Consumer Services, 51-200 employees

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Usability

No score

No answers yet

No answers on this topic

Salesforce Maps (formerly MapAnything) 5.0

Based on 1 answer

Worked well once you figured it out. The 'help portal' was no 'help'. Once you get done self-teaching yourself enough of the terminology and workings, it is pretty quick and easy to use. But the learning curve, again, is not worth the time or effort

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Kurt Johansen

DBA and Process Manager

Angel Water, Inc.Consumer Services, 51-200 employees

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Support Rating

No score

No answers yet

No answers on this topic

Salesforce Maps (formerly MapAnything) 1.0

Based on 1 answer

Support was comical. It was barely available and the few times I did get help the language barrier was extraordinarily problematic

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Kurt Johansen

DBA and Process Manager

Angel Water, Inc.Consumer Services, 51-200 employees

View all 1 answers on this topic

Alternatives Considered

Close.io does a lot more than HubSpot CRM for a lower price. The most important difference is that I can search for prospects by the notes I created and by prior activity. But, I cannot do this in HubSpot, although it seems like it should be a very basic feature.

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Joe Gatto

VP of Marketing & International Business Development

ePaymintsFinancial Services, 1-10 employees

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MapAnything is very easy to use but it appears that similar companies are too. Because of the new pricing structure, they are expensive.

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Edward Phillips

Engagement Director

Mission: HopeNon-Profit Organization Management, 11-50 employees

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Return on Investment

Positive - It's much easier now with Close.io to make sure that no deal falls through the cracks. Therefore helping us recover lost revenue.

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Ryan McCarty

Sales Development Representative

Vibrant TechnologiesComputer Hardware, 11-50 employees

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For the first time, we were able to see donors on a map which was life-changing.
Its allowed us to target donors on trips and other email campaigns when we haven’t been able to before.

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Edward Phillips

Engagement Director

Mission: HopeNon-Profit Organization Management, 11-50 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Close Editions & Modules

Edition

Starter	$35¹
Basic	$65¹
Professional	$95¹
Business	Contact for Pricing

per user, monthly

Additional Pricing Details

15% discount on annual pricing

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Salesforce Maps (formerly MapAnything) Editions & Modules

Edition

Winter 2017 / 10.4.6	$30¹

per user / month

Additional Pricing Details

—

Rating Summary

Close

Salesforce Maps (formerly MapAnything)

Close

Salesforce Maps (formerly MapAnything)

Close

Salesforce Maps (formerly MapAnything)

Likelihood to Recommend

Close

Salesforce Maps (formerly MapAnything)

Feature Rating Comparison

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Interaction tracking

Channel / partner relationship management

Case management

Call center management

Help desk management

Lead management

Email marketing

Task management

Billing and invoicing management

Reporting

Forecasting

Pipeline visualization

Customizable reports

Custom fields

Custom objects

Scripting environment

API for custom integration

Single sign-on capability

Role-based user permissions

Social data

Social engagement

Marketing automation

Mobile access

Pros

Close

Salesforce Maps (formerly MapAnything)

Cons

Close

Salesforce Maps (formerly MapAnything)

Usability

Close

Salesforce Maps (formerly MapAnything)

Support Rating

Close

Salesforce Maps (formerly MapAnything)

Alternatives Considered

Close

Salesforce Maps (formerly MapAnything)

Return on Investment

Close

Salesforce Maps (formerly MapAnything)

Screenshots

Close

Salesforce Maps (formerly MapAnything)

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Close Editions & Modules

Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Salesforce Maps (formerly MapAnything) Editions & Modules

Edition

Additional Pricing Details

Rating Summary

Add comparison